Outbound Sales Representative- English

Bringing smiles is what we do at TTEC for you and the customer as a Sales Representative - English working in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers.

Focused on educating the customer on their current products, you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.

Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Bring your passion and experience in goal setting and negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
• Grow your book of business by developing new business opportunities, establishing and nurturing customer relationships and ensuring retention
• Getting through to the decision maker by utilizing the Influencers and Users to help close the business
• Engage customers in a consultative manner to develop value propositions that cater to their needs, with the goal of increasing volume for existing clients and acquiring volume for new customers
• To respond to incoming calls / emails and ensure the delivery of outstanding customer experience
• Identify the customer’s shipping profile to secure their business or alternatively, refer the lead to the appropriate channel

What You Bring to the Role

• Fluency in the English language at an advanced C1-C2 level
• Excellent communication and interpersonal skills
• Demonstrated proficiency in sales negotiation and closing techniques
• Adopt a well-rounded approach that includes cold calling, relationship building, sales process and appointment setting
• Goal-oriented with a strong focus on achieving targets and contributing to business growth
• Competence in using Microsoft office and CRM software

What You Can Expect

• Work schedule of Monday to Friday
• Excellent sales, product and systems training are provided with ongoing sales coaching
• Knowledgeable, encouraging, supporting and present leadership
• Career-growth and lots of learning opportunities for aspiring minds
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching
• And yes all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Visit www.mybenefits.ttec.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

Greece-Attica-Athens

Sales / Business Development

Duties and Responsibilities :

CUSTOMER SERVICE

• Proactively engage and make a connection with customers.
• Asking questions and listening to customer s needs.
• Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card
• Provide premier customer service.
• Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

ORGANIZATION

Maintaining store appearance.

SALES

• Cross-selling products and knowing layout of the store.
• Make suggestions to customer on latest trends and current promotions based on customer’s individual needs.
• Upselling products.
• Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.
• Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.
• Completing various forms of paperwork reports and reconciliation.

INVENTORY

Be the keeper of merchandise complete all inventory processes and make sure merchandise is properly checked in and accurately ticketed.

May participate in periodic inventories.

DEPENDABILITY

• Adherence to assigned work schedule. Accurate and complete follow through on work assignments.
• Other Duties as assigned.

QUALIFICATIONS PRODUCT KNOWLEDGE

Basic knowledge of products merchandise

EXPERIENCE

Retail experience preferred but not required.

COMMUNICATION SKILLS

Strong interpersonal and communication skills. Ability to read write and interpret instructional documents such as safety rules operating and maintenance instructions and procedure manuals.

Ability to effectively communicate with customers, peers, and management. Ability to communicate on the telephone with proper etiquette.

MATHETMATICAL SKILLS

Basic math functions such as addition subtraction multiplication and division.

REASONING ABILITY

Ability to multi-task while being attentive to customers and remaining flexible to the needs of the business. Ability to work as part of a team and take initiative independent of direct supervision.

PHYSICAL DEMANDS OF WORK ENVIRONMENT

This position involves constant moving, talking, hearing, reaching, grabbing, and standing for at least two consecutive hours.

May occasionally involve stooping, kneeling, crouching, and climbing ladders. Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.

Involves lifting at least 25 lbs. and up to 50lbs in some departments. Work typically performed indoors but may be assigned outdoors depending upon location.

OTHER SKILLS

Enthusiastic, friendly, and energetic with a desire to provide outstanding service.

WORK HOURS

Available to work a variety of hours which may include early mornings, evenings, weekends, and holidays.

No experience required. High school graduate or equivalent preferred.

Unposting Date

Jul 10, 2023, 11 : 59 : 00 PM

Job Description The Prugar Agency is seeking motivated, career-minded individuals to join our team, helping families protect their homes.

We are currently looking for representatives ranging from entry level to experienced professionals seeking a different, more rewarding career and lifestyle.

Representatives are responsible for meeting with and serving families that have requested help with mortgage protection, life insurance or final expense insurance and will have access to over 30 A-rated insurance carriers to provide the best and most affordable options.

Visit our website for more information https : / / www.cprugaragency.com / Incentives : Swift advancement and Agency ownership opportunities Commission Daily Pay Make your own schedule LEADS Help people that have requested our products and services Life, Medical, Dental Coverage Competitive Annuity & EIUL products to supplement your life sales Bonuses and Incentive Trips Work Remotely No Cold Calling What The Prugar Agency offers : Regional in person corporate overviews to help support your business One on One Mentorship If you are not licensed, we will guide you to prepare to pass your state insurance exam Access to our proprietary Lead Management, CRM, and Recruiting Software allows you to build your business efficiently while minimizing staff and infrastructure cost 6-8 hours per week of live training by successful agents in the field Responsibilities : Sales Representatives are expected to uphold our Core Value System, an important quality of our agency that differentiates us from other insurance companies.

Self-motivation, integrity, and willingness to adapt to a proven system Possess a life insurance license or be willing and able to obtain one Maintain high level of customer service with clients NOTE : No agent's success, earnings, or production results should be viewed as typical, average or expected.

Not all agents achieve the same or similar results, and no particular results are guaranteed. Your level of success will be determined by several factors, including the amount of work you put in, your ability to successfully follow and implement our training and sales system and engage with our lead system, and the Insurance needs of the customers in the geographic areas in which you choose to work. Powered by JazzHR

Join the Solar For All Revolution!

The Director of Sales Enablement is an individual leader who will report directly to the Senior Vice President of Sales and be partnered with the PosiGen sales organization to assist in monitoring critical business KPIs and implementing new sales processes, technologies and change across both Inside and Outside sales.

This role will play an important role as a liaison between Sales and IT, Marketing, Operations, Account Management and Shared Services.

This role will have executive visibility with recurring meetings, presentations, and analysis with the PosiGen C-Suite. This person will have a thirst for knowledge / data, be inquisitive on existing processes, assist in developing action plans and narratives from data sources and help implement with the field sales leaders.

This role may have employees underneath them as the company expands and grows.

The ideal candidate will work in a hybrid capacity out of our New Orleans / St Rose, LA headquarters, however we are open to considering candidates who will work remotely in the continental United States with occasional travel to New Orleans.

Essential Job Functions

• High performing leader who will take a data-driven approach to optimizing the sales organization to identify opportunities for improving sales conversion rates
• A team player who can work independently and collaboratively
• Manage, motivate, and mentor a variety of personnel involved in the sales of solar projects
• Interpretation of data, vast knowledge of Salesforce, expert in reporting and analysis
• Work closely with local sales management to understand sales performance and forecasts
• Assist SVP of Sales in managing KPIs, action plans and performance management
• Expert in change management ability to project manage and adhere to deadlines
• Analyze performance data to identify gaps in sales funnel and drive new resources / process changes to ensure optimal sales performance
• Engage with Marketing team to optimize the existing lead purchasing process
• Manage and oversee the Sales budget, forecast and for performance goal setting, and estimated monthly / quarterly / yearly spend
• Assist and remove obstacles from local sales leadership
• A team player who can work independently and collaboratively

Education / Experience

• Bachelor’s degree, preferably in Business Administration, Finance / Data Analysis, or equivalent preferred
• 5+ years business / sales and project management
• Advanced proficiency with Salesforce CRM (Sales Cloud)
• Highly Proficient with Google Suite, MS Excel, MS PowerPoint, MS Word and other project management tools (Asana, Clickup or equivalent)
• Expert with CRM systems (Salesforce.com)
• Experience with documentation of business requirements and user processes (using Lucidchart, Visio or similar tools)
• The candidate will have a proven track record of proven leadership abilities (communication, relationship building, training & development)
• Maintain a valid Driver’s License and clean driving record
• Knowledge of solar energy and / or solar industry experience a plus

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws.

Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.

Base Salary

$130,000 — $150,000 USD

We are looking to bring another member onto our amazing team. If you are hard-working, organized and have a good attitude, please feel free to apply now!Responsibilities : Communicate effectively Problem Solve Follow directions with enthusiasm Pitch in and help wherever needed Address customer complaints with a professional and positive approach Plan and execute tasks in a timely manner