ttec Jobs (8)

Bringing smiles is what we do at TTEC You can be a part of creating and delivering amazing customer experiences and at the same time #experienceTTEC, an award-winning, employment experience.

As a Customer Service Representative in Overland Park, KS you'll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

This position requires that you reside within 100 miles of Overland Park, KS

What You'll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You'll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet connection (>

25mbps)

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $16 per hourplus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, and health and wellness incentives.

Visit www.mybenefits.ttec.com for more information.

A Bit More About Your Role

We're committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can't be taught a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Required

Preferred

Job Industries

• Customer Service

Outbound Sales Representative- English

Bringing smiles is what we do at TTEC for you and the customer as a Sales Representative - English working in Athens, Greece, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Are you results focused and love to help others? Do you have a passion to maximize sale opportunities? In this role, you’ll work effectively to service and upsell client products to existing customers.

Focused on educating the customer on their current products, you’ll also identify and capitalize on all other sale opportunities for products that may pair well with their current products and future needs.

Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Bring your passion and experience in goal setting and negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions
• Grow your book of business by developing new business opportunities, establishing and nurturing customer relationships and ensuring retention
• Getting through to the decision maker by utilizing the Influencers and Users to help close the business
• Engage customers in a consultative manner to develop value propositions that cater to their needs, with the goal of increasing volume for existing clients and acquiring volume for new customers
• To respond to incoming calls / emails and ensure the delivery of outstanding customer experience
• Identify the customer’s shipping profile to secure their business or alternatively, refer the lead to the appropriate channel

What You Bring to the Role

• Fluency in the English language at an advanced C1-C2 level
• Excellent communication and interpersonal skills
• Demonstrated proficiency in sales negotiation and closing techniques
• Adopt a well-rounded approach that includes cold calling, relationship building, sales process and appointment setting
• Goal-oriented with a strong focus on achieving targets and contributing to business growth
• Competence in using Microsoft office and CRM software

What You Can Expect

• Work schedule of Monday to Friday
• Excellent sales, product and systems training are provided with ongoing sales coaching
• Knowledgeable, encouraging, supporting and present leadership
• Career-growth and lots of learning opportunities for aspiring minds
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values and excellent sales, product and systems training and continuous individualized coaching
• And yes all the competitive compensation, performance-based bonus opportunities and the benefits you’d expect and maybe a few that might pleasantly surprise you

Visit www.mybenefits.ttec.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

Greece-Attica-Athens

Sales / Business Development

Licensed Healthcare Insurance Agent

Bringing smiles is what we do at TTEC for you and the customer. As a Licensed Healthcare Insurance Agent working in Las Vegas, NV, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning, employment experience and company culture.

We value your investment in yourself to study and pass the insurance exam in your current state. In this role, we’ll help expand on that experience and grow by paying for you to be reciprocally licensed in other states and invest in your continuing education credits, as well as any renewal costs.

What You’ll be Doing

You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

As a Licensed Healthcare Insurance Agent, on a typical day, you’ll

• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
• Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
• Identify additional needs customers may have and help them to upgrade products or services

What You Bring to the Role

• Current Health insurance license in your state of residence
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation
• High school diploma or equivalent
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• All license fees provided by TTEC as your employer
• Continuing education paid by TTEC
• TTEC offers full-time regular positions. After July 15th, this position pays a guaranteed hourly rate of $21 / hour with a performance-based bonus where most earn $23 / hour and top performers $28 / hour
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit https : / / hellottecbenefits.com / for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

US-NV-Las Vegas

Customer Care Representative

Customer Service Representative Insurance Agent - Hybrid Remote

Bringing smiles is what we do at TTEC for you and the customer. As a Customer Service Representative Insurance Agent working hybrid in Oklahoma City, OK, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

In this role, you’ll grow your career by connecting your customer service aptitude to become a Licensed Insurance Agent with TTEC.

That’s right. TTEC is paying you to train, study, and take your state insurance exam. We even pay for all your licensing fees and continuing education credits.

It’s time to take your career to the next level with TTEC.

Already have your active Property and Casualty or Healthcare Insurance License? We’d love to have you onboard. We value your investment in yourself to study and pass the insurance exam in your current state.

We’ll help expand on that experience and grow by paying for you to be reciprocally licensed in other states and invest in your continuing education credits, as well as any renewal costs.

This position requires you to reside within 100 miles of Oklahoma City, OK.

What You’ll be Doing

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

As a Licensed Insurance Agent, on a typical Day, you’ll

• Answer incoming communications from customers, no cold calling
• Conduct research to provide answers for customers to resolve their issues
• Understand members’ life events that may offer sales cues

What You Bring to the Role

• Active Property and Casualty or Healthcare Insurance License or desire to train and become a licensed insurance agent
• 6 months or more of customer service experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Integrity to follow guidelines on maintaining members’ privacy
• Computer experience
• High speed internet (>

25mbps) may be required for some programs

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• FREE licensing course (and you’ll be paid for your time to boot)
• All state licensing exam fees covered by company and yearly renewal of license provided by TTEC as your employer
• Base wage starting at $18 per hour. Once you get your license, wage increases to $19 per hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit www.hellottecbenefits.com for more information

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

US-Oklahoma-Oklahoma City

Customer Care Representative

Korean-English Bilingual Healthcare Customer Service Representative

Bringing smiles is what we do at TTEC for you and the customer. As a Bilingual Healthcare Customer Service Representative Korean-English working remotely in California, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• Bilingual in English and Korean
• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet connection (>

25mbps)

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $17.50 plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit www.mybenefits.ttec.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

미소를 짓게 만드는 것은 우리가 TTEC에서... 귀하와 고객을 위해 하는 일입니다. 캘리포니아에서 원격으로 근무하는 한국어-영어 2개 국어를 사용하는 의료 고객 서비스 담당자 로서 귀하는 수상 경력에 빛나는 고용 경험 및 회사 문화인 #ExperienceTTEC을 경험하면서 놀라운 고객 경험을 하고 제공하는 데 참여하게 됩니다.

귀하가 할 일

다른 사람을 돕고 마음의 평화를 주고 싶은 열정이 있습니까? 고객을 위해 신속한 답변을 찾거나, 이해심을 가지고 제품에 대해 상담을 하거나, 미소를 지으며 문제를 해결하든, 고객이 평범한 고객 경험 또는 탁월한 고객 경험을 하게 될 것인지는 귀하에게 달려 있습니다.

일반적인 날에 귀하가 하게 될 일

• 고객으로부터 오는 연락에 답변
• 고객의 문제 해결을 위해 답변을 제공하기 위한 조사 실시

역할에 필요한 사항

• 영어 및 한국어 이중 언어
• 고객 서비스 환경에서 6개월 이상 근무한 경력
• 고등학교 졸업장 또는 이와 동등한 학위
• 제품 또는 서비스 지식 인식, 적용 및 설명
• 컴퓨터 경험
• 고속 인터넷 연결(>

25mbps).

기대 사항

• 경력 및 전문성 개발 지원
• 사회 환원을 장려하는 포용적인 문화와 지역사회 중심의 조직
• 회사 가치를 따르는 호기심 많은 평생 학습자들로 구성된 글로벌 팀
• 기본급 최저 $16.50와 성과 보너스 기회
• 또한 PTO, 학비 상환, 건강 및 웰빙 인센티브를 포함할 수 있는 귀하의 직위에 따른 건강 혜택 패키지들이 있습니다. 자세한 내용은 www.mybenefits.ttec.com을 참조하십시오.

귀하의 역할에 대해 조금 더 알아보기

당사는 귀하가 경력 전반에 걸쳐 귀하의 역할을 성공적으로 수행하는 데 필요한 기술과 지원을 제공하기 위해 최선을 다하고 있습니다. 교육 첫날부터 개별화된 웹캠 지원의 참여 및 코칭을 통해, 1,000개의 무료 과정을 통해 어디든 갈 수 있는 경력 성장을 지원합니다.

그리고 가르칠 수 없는 필수 요소이자 고객에게 도움을 줄 때 빛을 발할 배려하고 도와주려는 타고난 본질을 가져다 준다는 것을 알고 있습니다. TTEC 커뮤니티는 역동적인 글로벌 가족으로서 귀하를 위해 존재합니다.

귀하는 팀 리드에게 보고하게 됩니다. 귀하는 고객 경험의 성공과 팀의 전반적인 성공에 기여할 것입니다.

TTEC 소개

우리의 업무는 고객을 행복하게 만드는 것입니다. 이것이 우리가 하는 전부입니다. 1982년 이래로 우리는 인간애와 기술의 결합으로 기업들이 참여할 수 있고, 만족스러우며, 수익성 있는 고객 경험을 구축하도록 도왔습니다.

세계를 선도하는 아이콘이 되고 급성장 중인 많은 브랜드를 대신하여 당사는 매일 수백만 명의 고객과 대화, 메시지, 문자 및 화상 채팅을 합니다. 이러한 탁월한 고객 경험은 귀하로부터 시작됩니다.

TTEC는 인종, 피부색, 종교, 성별, 성적 지향, 성 정체성, 출신 국가, 장애 또는 보호 대상 재향 군인 신분에 관계없이 자격을 갖춘 모든 지원자를 고용 대상으로 고려하는 기회 균등 고용주임을 자랑스럽게 생각합니다.

TTEC는 글로벌 팀 내에서 문화와 관점을 존중하고 강화하는 다양하고 포용적인 인력을 구축하는 것을 받아들이고 이를 위해 최선을 다하고 있습니다. 우리는 놀라운 서비스와 기술뿐만 아니라 인간애를 제공함으로써 우리가 봉사하는 지역사회를 반영하는 것을 목표로 합니다.

우리는 모든 직원들이 인정받고 소속감을 느끼며 직장에서 진정한 모습을 보일 수 있는 편안함을 느낄 수 있도록 하는 것을 중요하게 생각합니다. 글로벌 기업으로서 우리는 다양성이 우리의 강점임을 알고 있습니다. 왜냐하면 다양성을 통해 다양한 관점에서 바라볼 수 있고 귀하 자신의 고유한 방식으로 가치를 더할 수 있기 때문입니다.

Primary Location

US-CA-McClellan

Customer Care Representative

Sales Representative - Remote USA

Bringing smiles is what we do at TTEC for you and the customer. As a Sales Representative working remotely, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

Inbound and Outbound opportunities available.

Our TTEC work from home team has 41 preferred residency states. We are currently not hiring from the following geographies : AK, CA, HI or outside of the United States.

Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need. What You'll be Doing

Do you have a passion for helping others? Whether it’s getting answers for customers quickly, consulting on products with compassion or finding resolutions for their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

Bring your passion and experience in negotiation to close a sale, handle objections and rebuttals during role plays and customer interactions

Effectively handle calls from existing customers while identifying and handling all sales opportunities start to close

What You Bring to the Role

At least 3 months of sales experience

High school diploma or equivalent

Computer experience

Recognize, apply and explain your product or service knowledge

Knowledge of CRM or Sales force tools

High speed internet (>

15 mbps)

While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)

Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-in

What you can expect :

Supportive of your career and professional development

An inclusive culture and community minded organization where giving back is encouraged

A global team of curious lifelong learners guided by our company values

Base wage range of $13 to $16.50 per hour plus performance bonus opportunities

And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.

Visit www.mybenefits.ttec.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTECOur business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

US-CO-Englewood

Sales / Business Development

Administrative Clerk

Bringing smiles is what we do at TTEC for you and the customer. As an Administrative Clerk working onsite in downtown Kansas City, MO , you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing

Do you have a passion for organization and perfecting small details? Are you task-oriented and love helping others? In this role, you’ll interact with other team members to research, answer questions and solve problems while performing back office and administrative type functions.

During a Typical Day, You’ll

• Perform a variety of administrative tasks and duties associated with tax administration using an automated system
• Prepare inventory reports, sort both incoming and outgoing mail and updating appropriate systems
• Ensure accuracy of data to guarantee a positive experience
• May be sending and validating documentation, working in databases to check information correctness

• 6 months to 1 year of administrative or clerical experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $18.00 per hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives

Visit www.mybenefits.ttec.com for more information.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

US-MO-Kansas City

Customer Care Representative

Customer Service Representative

Bringing smiles is what we do at TTEC You can be a part of creating and delivering amazing customer experiences and at the same time #experienceTTEC, an award-winning, employment experience.

As a Customer Service Representative in Overland Park, KS you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

This position requires that you reside within 100 miles of Overland Park, KS

What You’ll be Doing

Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

During a Typical Day, You’ll

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

What You Bring to the Role

• 6 months or more of customer services experience
• High school diploma or equivalent
• Recognize, apply and explain your product or service knowledge
• Computer experience
• High speed internet connection (>

25mbps)

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Base wage starting at $16 per hour plus performance bonus opportunities
• And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, and health and wellness incentives.

A Bit More About Your Role

We’re committed to ensuring you have the skills and support to be successful in your role throughout your career. From your first day in training, through individualized webcam-enabled, engagement and coaching, on into 1000s of free courses to support your career growth wherever that may take you.

And we know that you bring with you the one necessary ingredient that can’t be taught a caring and supportive nature that will shine through as you help customers.

Our TTEC community is here for you as one dynamic, global family.

You'll report to a Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.

These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Primary Location

US-KS-Kansas City

Customer Care Representative