Retail Operations Manager

Part-time

OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts.

At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose a place of vision, mission, and lived values where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty.

Nowhere else are the possibilities quite this beautiful. THE IMPACT YOU CAN HAVE : Leading a high-performing team comprised of the Merchandise & Service Coordinator along with store associates to complete tasks, you will have overall responsibility for all aspects of store operations, including inventory-related processes, merchandise resets, visual ad sets and pricing compliance.

This is a high-visibility role, creating WOW guest experiences providing clarity, simplicity and on-demand wish fulfillment, through an availability of the right products at the right time and at the right price.

For those with a passion for operational excellence in all its diverse forms and the adaptability to remain fluid to ever-evolving retail dynamics, this is an opportunity to build on the legacy of performance that is uniquely, distinctively Ulta Beauty.

If all of this sounds interesting, you’ll be tasked with accomplishing these goals by : Championing and modeling the Ulta Beauty mission, vision and values Prioritizing and executing product and marketing resets, pricing updates, inventory related tasks along with replenishment Establishing strong vendor partnerships that are mutually beneficial in delivering shipment and planogram expectations Meeting / exceeding sales, profitability and operational goals Forecasting / adjusting payroll to maximize productivity and workload Enhancing the Ulta Beauty brand through wow guest experiences, promoting the Ulta Beauty loyalty and guest service programs Reviewing / interpreting financial and operational reporting, including store visit and audit results Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources Attracting, hiring, training, coaching, developing and retaining a diverse team of top talent Enhancing associate engagement by building a high-performance environment that inspires and encourages Promoting service excellence to leadership by sharing best-practices, establishing priorities and providing support Ensuring adherence to all Ulta Beauty policies, procedures and standards Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention Supporting continuous improvement by implementing company programs and influencing adoption THE ESSENTIALS FOR SUCCESS : Qualified candidates will be proven retail leaders who possess 2-3+ years of demonstrated experience in attracting, developing and motivating top talent in a dynamic, ever-changing environment leading associates through the change curve while developing collaborative relationships.

Additional requirements include : Driving top-line sales, interpreting reporting data, managing payroll and controlling expenses A proven ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives Proficiency with MS Office and Apple devices Strong collaboration, organizational and prioritization skills Adaptability to flex to changing priorities and expectations The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays The ability to attend business meetings / trainings A Bachelor’s degree is preferred, but not required Essential Functions : On a regular basis, requires the ability to walk On a regular basis, requires the ability to reach with hands and arms On a regular basis, requires the ability to stand for a minimum of 4 hours On a regular basis, requires the ability to lift and / or move 50 lbs.

On an occasional basis, requires the ability to climb a ladder and balance Assistant Manager, Inventory Manager, Display Merchandiser, Quality Specialist, Retail Marketing Specialist, Inventory Control Specialist, Visual Merchandiser, Promotions Coordinator, Trainer, Planogram Lead, Team Lead, Team Leader, Training Lead, Training Leader, Department Manager, Floor Manager ABOUT At Ulta Beauty (NASDAQ : ULTA), the possibilities are beautiful.

Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services.

We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.

Ulta Beauty also offers a full-service salon in every store featuring hair, skin, brow, and make-up services. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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Retail Operations Manager

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OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences for true beauty enthusiasts.

At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose a place of vision, mission, and lived values where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty.

Nowhere else are the possibilities quite this beautiful. THE IMPACT YOU CAN HAVE : Leading a high-performing team comprised of the Merchandise & Service Coordinator along with store associates to complete tasks, you will have overall responsibility for all aspects of store operations, including inventory-related processes, merchandise resets, visual ad sets and pricing compliance.

This is a high-visibility role, creating WOW guest experiences providing clarity, simplicity and on-demand wish fulfillment, through an availability of the right products at the right time and at the right price.

For those with a passion for operational excellence in all its diverse forms and the adaptability to remain fluid to ever-evolving retail dynamics, this is an opportunity to build on the legacy of performance that is uniquely, distinctively Ulta Beauty.

If all of this sounds interesting, you’ll be tasked with accomplishing these goals by : Championing and modeling the Ulta Beauty mission, vision and values Prioritizing and executing product and marketing resets, pricing updates, inventory related tasks along with replenishment Establishing strong vendor partnerships that are mutually beneficial in delivering shipment and planogram expectations Meeting / exceeding sales, profitability and operational goals Forecasting / adjusting payroll to maximize productivity and workload Enhancing the Ulta Beauty brand through wow guest experiences, promoting the Ulta Beauty loyalty and guest service programs Reviewing / interpreting financial and operational reporting, including store visit and audit results Identifying underperforming metrics and generating strategic solutions that leverage existing tools, programs and resources Attracting, hiring, training, coaching, developing and retaining a diverse team of top talent Enhancing associate engagement by building a high-performance environment that inspires and encourages Promoting service excellence to leadership by sharing best-practices, establishing priorities and providing support Ensuring adherence to all Ulta Beauty policies, procedures and standards Protecting company assets and minimizing loss according to store standards and operating procedures, including workplace safety, inventory control and loss prevention Supporting continuous improvement by implementing company programs and influencing adoption THE ESSENTIALS FOR SUCCESS : Qualified candidates will be proven retail leaders who possess 2-3+ years of demonstrated experience in attracting, developing and motivating top talent in a dynamic, ever-changing environment leading associates through the change curve while developing collaborative relationships.

Additional requirements include : Driving top-line sales, interpreting reporting data, managing payroll and controlling expenses A proven ability to monitor inventory, achieve operational excellence, drive culture and execute merchandising directives Proficiency with MS Office and Apple devices Strong collaboration, organizational and prioritization skills Adaptability to flex to changing priorities and expectations The ability to work a flexible, full-time schedule that includes days, evenings, weekends and holidays The ability to attend business meetings / trainings A Bachelor’s degree is preferred, but not required Essential Functions : On a regular basis, requires the ability to walk On a regular basis, requires the ability to reach with hands and arms On a regular basis, requires the ability to stand for a minimum of 4 hours On a regular basis, requires the ability to lift and / or move 50 lbs.

On an occasional basis, requires the ability to climb a ladder and balance Assistant Manager, Inventory Manager, Display Merchandiser, Quality Specialist, Retail Marketing Specialist, Inventory Control Specialist, Visual Merchandiser, Promotions Coordinator, Trainer, Planogram Lead, Team Lead, Team Leader, Training Lead, Training Leader, Department Manager, Floor Manager ABOUT At Ulta Beauty (NASDAQ : ULTA), the possibilities are beautiful.

Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services.

We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.

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Are you looking to gain experience in the retail industry?

We are seeking enthusiastic individuals with no previous experience to join our team as Retail Stocking Associates. As a Stocking Associate, you will play a crucial role in maintaining the store's inventory and ensuring products are readily available for our valued customers.

This is a great opportunity to start your career in retail and develop essential skills in merchandising and inventory management.

Requirements :

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  • Strong attention to detail and organizational skills
  • Ability to lift and carry heavy items, up to 20 pounds
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Positive attitude and willingness to learn
  • Availability to work flexible hours, including weekends and holidays
  • High school diploma or equivalent (preferred)

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  • Stock shelves, racks, and displays with products following store guidelines
  • Ensure accurate labeling and pricing of products
  • Assist in conducting inventory counts and reconciling discrepancies
  • Maintain a clean and organized stockroom and sales floor
  • Assist customers in locating products and provide friendly and helpful service
  • Collaborate with team members to achieve efficient stocking and replenishment processes
  • Follow safety procedures and guidelines to ensure a safe working environment
  • Handle customer inquiries and resolve any issues or concerns
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  • Comprehensive training provided to develop your retail skills
  • Opportunity to gain valuable experience in the retail industry
  • Supportive and inclusive work environment
  • Potential for growth and advancement within the company
  • Competitive pay and employee benefits
  • Join a company that values teamwork and customer satisfaction
  • Be part of a dynamic team that takes pride in delivering exceptional service

If you have a passion for retail and a desire to start your career in this exciting industry, we encourage you to apply for the position of Retail Stocking Associate.

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Apply today to begin your journey as a Retail Stocking Associate with us.

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Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.

BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.

With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality.

We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.

We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.

We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff.

Because who you are is what we need.

Job Description

Introduce tire products and automobile repair / maintenance services to customers in person and / or with other store associates to help maximize total sales, store profits, and customer satisfaction, loyalty, and retention.

Responsibilities

The responsibilities and duties of this role include, but are not limited to :

Selling and Sales Promotion ( 65% of time)

  • Personally handles customer needs in areas of sales, service, complaints, adjustments, etc.
  • Contacts customers, particularly in service department, to assess needs for tires and car service to close sales opportunities.
  • Checks tickets, making sure all tires on every vehicle are inspected and customers needing tires are asked to buy.
  • Solicits and promotes customer use of CFNA Credit Card as frequently as possible.
  • Introduces new products to achieve appropriate sales.
  • Keeps tire selling area and tire displays clean and properly set up at all times. Ensures that correct tires are on display, with correct display materials.

Assures store environment exhibits a clean and professional image.

  • Follows and executes appropriate CSDS steps
  • Administers sales promotion programs.
  • Using display and advertising materials provided, sets up inside and outside displays, including special “as advertised†displays to create continuous emphasis on merchandise offered during promotions, and takes them down after promotion.
  • Assists store manager in attaining Store Team Budget objectives and contributes with personal attainment.
  • Makes tire adjustments and settles customer complaints or refers those not finalized to Store Manager.
  • Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone :
  • Handles customer complaints and tire adjustments.
  • Develops customer loyalty and retention through relationship selling.
  • Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc.

Recording ( 15% of the time)

  • Enter customer invoices, credit tickets, etc.
  • Operates P.O.S. terminal
  • Maintains monthly and perpetual inventory accuracy
  • On a limited basis, performs operating functions as necessary, accepts payments, furnishes information, takes orders, etc.

Information Coordination ( 10% of the time)

  • Assists manager during store meetings with all teammates to cover current advertising and promotion.
  • Shops competition and keeps other teammates informed on what competition is advertising.

Miscellaneous Functions ( 10% of the time)

  • Opens and / or closes the store as required and directed, which includes cash control and asset protection.
  • Attends all store, area, and special meetings as required by store or area management.
  • As needed, helps to unload merchandise shipments, changes and balances tires in the service department (after appropriate training), constructs store displays, and performs other duties that are necessary to meet customer relationship requirements.
  • Practices courtesy, honesty, and good judgment with all customers and store teammates.
  • Other duties and tasks as assigned by store or area manager.

PREFERRED QUALIFICATIONS

2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

PHYSICAL DEMANDS

Customer Service

  • Sales floor counters are between (39in. & 44in.)
  • Paperwork and printers are between (18in. & 39in.)
  • Operate computer to look up parts and materials as well as invoice customers
  • Work directly with customers throughout the day
  • Retail locations can see between 15 and 55 customers per day depending on the location

Store Displays

Setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

  • Stack tires outside store for displays between (1in. & 72in.)
  • Tires on wall displays are between (1in. & 75in.)
  • Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
  • Setup and take down signs outside the store as needed
  • Spray tires with black paint prior to putting on display to cover manufacturing lines

Store Upkeep

May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

  • May stack tires outside store for displays between (1in. & 72in.)
  • Store displays are between (1in. & 75in.)
  • Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
  • Setup and take down signs outside the store as needed
  • Spray tires with black paint prior to putting on display to cover manufacturing lines
  • Use a dry mop or broom if needed to keep the floor clean
  • Stock paper products and soap in the restrooms
  • Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean
  • All cleaning supplies and paper products weigh less then (5 lbs.)

Store Deliveries

  • Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
  • Storage racks are between (4in. & 106in.)
  • Depending on the retail location, tires can be stored in the following manner :
  • Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
  • Roll tires to storage and place in storage racks
  • Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
  • Roll tires to storage and place into stacks
  • Tires weigh between (11 lbs. & 72 lbs.)
  • Majority of tires weight between (27 lbs. & 35 lbs.)

Shop Floor

  • Opening doors requires (20 to 45 lbs.) of lifting force
  • Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
  • Drive customer vehicles
  • Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.)
  • Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
  • Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
  • Supplies weigh between (1 & 42 lbs.)

WORK ENVIRONMENT

Daily duties involve working within a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 - 91 hours and constant adjustments in service staffing levels are required to match the sales / work flow.

The Retail Salesperson works with teammates in area of the store which have :

  • Cold work environment in the winter with cold cement floor.
  • Hot work environment in the summer.
  • Need for continual implementation / maintaining of all Safety & Health and environmental policies with knowledge, skill and good judgment.

Qualifications

  • High School Diploma or equivalent
  • 2-years of consumer retail sales experience
  • Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty
  • Problem solving as it relates to customer complaints
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
  • Must complete and maintain all of the current and required BSRO store education courses & modules required for this position

Employee Type

Regular : Part time

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Retail Sales Associate

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Our History

Nearly a century after opening our doors, Beall's Inc. continues to serve our communities with the spirit of pride and appreciation first shown by Robert M.

Beall back in 1915. In 1987, with the start of the Outlet business in retail, his son E.R.Beall decided to open the first Beall’s Outlet in Florida.

The concept was a hit and the Outlet division has been growing ever since. Currently within the Beall's Inc. portfolio, there are over 450 Outlet stores and 70 Department Stores that cover 13 states, with sales over a billion dollars annually.

The Outlet division conducts business under two different names, Beall’s Outlet within Florida, Georgia and Arizona and Burke’s Outlet for all other locations.

Who Are We?

We are a convenient and welcoming store where everyone can find the styles and brands they want all at lower prices. We are continually offering fresh assortments of fashion apparel, shoes, accessories and homes goods, making shopping for the family easy, affordable and rewarding.

We are the shopping solution for the entire family. More Brands! Big Savings!

Our Mission

We are a customer-centric, family focused organization with a relentless desire to deliver exceptional value.

We want to thrill our customers with an ever changing offering of the latest brands and fashions, in a bright and casual shopping environment, while delivering friendly and consistent customer service.

Store Associate

A store associate provides the best possible service to our customers on the selling floor resulting in repeat customers and increased sales.

To achieve this goal, teamwork will be required among all employees. Certain non-selling tasks must also be completed in order to maintain exceptional customer service.

A successful Store Associate will be :

  • Leader in Customer Service
  • Effective Merchandiser
  • Demonstrate operational agility
  • Perform all functions of POS, Receiving and Stock, Housekeeping
  • Energetic and engaging with internal and external customers
  • Able to promote all company programs

Qualifications :

  • High School Diploma or equivalent is required; college degree preferred.
  • Knowledge of company standard software, systems and procedures.
  • Excellent communication and interpersonal skills.
  • Ability to work varying hours and schedules to include days, mid shifts, nights, weekends and holidays.
  • Occasionally travel to other stores as requested by management.
  • Must be able to reach a minimum of 60 inches to stock and maintain merchandise.
  • Must be able to have full body rotation and mobility (i.e., bending, stooping, twisting and reaching) to replenish and maintain merchandise.
  • Must be able to lift and carry a minimum of 20 pounds (while wearing a provided safety belt) to unload and process merchandise.
  • Must have full hand and arm usage for operating machines such as POS terminals and ticketing machines.
  • Must be able to push and pull merchandise fixtures (minimum resistance of 10+ pounds) for presentation and department changes.
  • Must be able to handle cleaning equipment (vacuum, broom, mop, duster, etc.) used for maintaining cleanliness.
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