RETAIL SALES ASSOCIATE

ABOUT OUR STORES :

Working at PetSmart is not a job, it’s a community of those who work together for the love of pets. As a PetSmart Sales Associate , you aren’t just selling products, you’re helping pet parents find the very best solutions for their pets.

With your passion for pets and our education, you’ll become a trusted partner to the families at every stage of their pets’ lives.

With so many opportunities under one roof, you'll be sure to find a career path that inspires you.

ABOUT OUR TEAMS :

In a store as big as ours, we need all hands (or paws, wings, fins, whatever you have!) on deck to ensure we are operating efficiently.

Our stores offer multiple shifts throughout the early morning, day, and evening hours. So, as a PetSmart sales associate, you may be cross-trained in the following areas :

• Customer Service : You’ll be an essential part of creating sincere connections with pet parents. You’ll welcome them (and their pets!) to the store, facilitate an easy check out process as a cashier and ensure that they found everything they needed.
• Pet Care : You’ll ensure the safety of all living pets our stores including fish, reptiles, birds, and small animals. You’ll be their family until they get a family of their own;

you’ll help to keep them healthy, clean, and well fed! You’ll also engage with pet parents to provide them with the best solutions specifically for their pets.

Merchandising & Inventory : You’ll play an integral role in helping our pet parents find exactly what they need, right when they need it.

You’ll execute on merchandising, stocking, and pricing strategies.

ABOUT YOUR CAREER :

And while we’re there for pets at every stage of their lives, we’ll be with you at every stage of your career. With PetSmart, you will have opportunities to :

• Gain experience in a different business unit from the store to the salon or the Pets Hotel
• Develop your leadership skills as a Department or Assistant Manager role
• Tackle the challenge of a new store opening
• Transfer to any one of our 1600 stores nationwide

THE WARM AND FUZZIES :

We’ve highlighted job responsibilities as best as we could above but the best parts of working at PetSmart can’t be fully described in the job description.

• It’s the excitement you feel when you help a little one pick out his very first fish. And not just any goldfish, but that one, right there, no not that one, this one, yea!
• It’s the relief Rosie feels when you help her mom select the best food for her upset tummy and her delight when it turns out to be chicken flavored!!
• It’s the pride of the giving Mickey a makeover in our salons watching him strut his stuff on the way out. Paws off, ladies, he’s taken!
• It’s the joy of reuniting Frankie with her family after a fun stay in our Pets Hotel.
• It’s the celebration of Bella’s birthday, Gizmo’s graduation from puppy classes or Ace’s adoption.
• It’s the little things we do that add up to really big things that pets need.

Working at PetSmart is not a job, it’s a community of those who work together for the love of pets.

Apply now to experience a career that loves you back.

This job summary is intended to describe the general nature and level of work associates / leaders assigned to this job perform.

It is not intended to include all duties and responsibilities. You will be provided a copy of a job description for the actual position you are hired in to.

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

For applicants in our Waterloo, San Francisco, or Los Angeles locations : Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law

Stocking the cases in the morning with various products created by our team of butchers, checking guests out, answering questions about who we are and what we strive to provide via both quality and quantity, cash handling, daily closing and potentially opening duties.

We are a local Texas Craft Butcher Shop and would love to have you join our team!

Are you looking to gain experience in the retail industry?

We are seeking enthusiastic individuals with no previous experience to join our team as Retail Stocking Associates. As a Stocking Associate, you will play a crucial role in maintaining the store's inventory and ensuring products are readily available for our valued customers.

This is a great opportunity to start your career in retail and develop essential skills in merchandising and inventory management.

Requirements :

• No previous retail experience required
• Strong attention to detail and organizational skills
• Ability to lift and carry heavy items, up to 20 pounds
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Positive attitude and willingness to learn
• Availability to work flexible hours, including weekends and holidays
• High school diploma or equivalent (preferred)

Responsibilities :

• Receive, unpack, and organize merchandise shipments
• Stock shelves, racks, and displays with products following store guidelines
• Ensure accurate labeling and pricing of products
• Assist in conducting inventory counts and reconciling discrepancies
• Maintain a clean and organized stockroom and sales floor
• Assist customers in locating products and provide friendly and helpful service
• Collaborate with team members to achieve efficient stocking and replenishment processes
• Follow safety procedures and guidelines to ensure a safe working environment
• Handle customer inquiries and resolve any issues or concerns
• Perform other duties as assigned by the store manager

Why Join Our Team :

• Comprehensive training provided to develop your retail skills
• Opportunity to gain valuable experience in the retail industry
• Supportive and inclusive work environment
• Potential for growth and advancement within the company
• Competitive pay and employee benefits
• Join a company that values teamwork and customer satisfaction
• Be part of a dynamic team that takes pride in delivering exceptional service

If you have a passion for retail and a desire to start your career in this exciting industry, we encourage you to apply for the position of Retail Stocking Associate.

No prior experience is required as we provide comprehensive training to help you succeed in this role. Join our team and contribute to creating a positive shopping experience for our customers.

Apply today to begin your journey as a Retail Stocking Associate with us.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.

BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations.

With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality.

We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.

We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses.

We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff.

Because who you are is what we need.

Job Description

Introduce tire products and automobile repair / maintenance services to customers in person and / or with other store associates to help maximize total sales, store profits, and customer satisfaction, loyalty, and retention.

Responsibilities

The responsibilities and duties of this role include, but are not limited to :

Selling and Sales Promotion ( 65% of time)

• Personally handles customer needs in areas of sales, service, complaints, adjustments, etc.
• Contacts customers, particularly in service department, to assess needs for tires and car service to close sales opportunities.
• Checks tickets, making sure all tires on every vehicle are inspected and customers needing tires are asked to buy.
• Solicits and promotes customer use of CFNA Credit Card as frequently as possible.
• Introduces new products to achieve appropriate sales.
• Keeps tire selling area and tire displays clean and properly set up at all times. Ensures that correct tires are on display, with correct display materials.

Assures store environment exhibits a clean and professional image.

• Follows and executes appropriate CSDS steps
• Administers sales promotion programs.
• Using display and advertising materials provided, sets up inside and outside displays, including special “as advertised†displays to create continuous emphasis on merchandise offered during promotions, and takes them down after promotion.
• Assists store manager in attaining Store Team Budget objectives and contributes with personal attainment.
• Makes tire adjustments and settles customer complaints or refers those not finalized to Store Manager.
• Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone :
• Handles customer complaints and tire adjustments.
• Develops customer loyalty and retention through relationship selling.
• Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc.

Recording ( 15% of the time)

• Enter customer invoices, credit tickets, etc.
• Operates P.O.S. terminal
• Maintains monthly and perpetual inventory accuracy
• On a limited basis, performs operating functions as necessary, accepts payments, furnishes information, takes orders, etc.

Information Coordination ( 10% of the time)

• Assists manager during store meetings with all teammates to cover current advertising and promotion.
• Shops competition and keeps other teammates informed on what competition is advertising.

Miscellaneous Functions ( 10% of the time)

• Opens and / or closes the store as required and directed, which includes cash control and asset protection.
• Attends all store, area, and special meetings as required by store or area management.
• As needed, helps to unload merchandise shipments, changes and balances tires in the service department (after appropriate training), constructs store displays, and performs other duties that are necessary to meet customer relationship requirements.
• Practices courtesy, honesty, and good judgment with all customers and store teammates.
• Other duties and tasks as assigned by store or area manager.

PREFERRED QUALIFICATIONS

2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

PHYSICAL DEMANDS

Customer Service

• Sales floor counters are between (39in. & 44in.)
• Paperwork and printers are between (18in. & 39in.)
• Operate computer to look up parts and materials as well as invoice customers
• Work directly with customers throughout the day
• Retail locations can see between 15 and 55 customers per day depending on the location

Store Displays

Setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

• Stack tires outside store for displays between (1in. & 72in.)
• Tires on wall displays are between (1in. & 75in.)
• Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
• Setup and take down signs outside the store as needed
• Spray tires with black paint prior to putting on display to cover manufacturing lines

Store Upkeep

May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

• May stack tires outside store for displays between (1in. & 72in.)
• Store displays are between (1in. & 75in.)
• Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
• Setup and take down signs outside the store as needed
• Spray tires with black paint prior to putting on display to cover manufacturing lines
• Use a dry mop or broom if needed to keep the floor clean
• Stock paper products and soap in the restrooms
• Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean
• All cleaning supplies and paper products weigh less then (5 lbs.)

Store Deliveries

• Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
• Storage racks are between (4in. & 106in.)
• Depending on the retail location, tires can be stored in the following manner :
• Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
• Roll tires to storage and place in storage racks
• Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
• Roll tires to storage and place into stacks
• Tires weigh between (11 lbs. & 72 lbs.)
• Majority of tires weight between (27 lbs. & 35 lbs.)

Shop Floor

• Opening doors requires (20 to 45 lbs.) of lifting force
• Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
• Drive customer vehicles
• Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.)
• Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
• Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
• Supplies weigh between (1 & 42 lbs.)

WORK ENVIRONMENT

Daily duties involve working within a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 - 91 hours and constant adjustments in service staffing levels are required to match the sales / work flow.

The Retail Salesperson works with teammates in area of the store which have :

• Cold work environment in the winter with cold cement floor.
• Hot work environment in the summer.
• Need for continual implementation / maintaining of all Safety & Health and environmental policies with knowledge, skill and good judgment.

Qualifications

• High School Diploma or equivalent
• 2-years of consumer retail sales experience
• Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty
• Problem solving as it relates to customer complaints
• Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
• Must complete and maintain all of the current and required BSRO store education courses & modules required for this position

Employee Type

Regular : Part time

Our History

Nearly a century after opening our doors, Beall's Inc. continues to serve our communities with the spirit of pride and appreciation first shown by Robert M.

Beall back in 1915. In 1987, with the start of the Outlet business in retail, his son E.R.Beall decided to open the first Beall’s Outlet in Florida.

The concept was a hit and the Outlet division has been growing ever since. Currently within the Beall's Inc. portfolio, there are over 450 Outlet stores and 70 Department Stores that cover 13 states, with sales over a billion dollars annually.

The Outlet division conducts business under two different names, Beall’s Outlet within Florida, Georgia and Arizona and Burke’s Outlet for all other locations.

Who Are We?

We are a convenient and welcoming store where everyone can find the styles and brands they want all at lower prices. We are continually offering fresh assortments of fashion apparel, shoes, accessories and homes goods, making shopping for the family easy, affordable and rewarding.

We are the shopping solution for the entire family. More Brands! Big Savings!

Our Mission

We are a customer-centric, family focused organization with a relentless desire to deliver exceptional value.

We want to thrill our customers with an ever changing offering of the latest brands and fashions, in a bright and casual shopping environment, while delivering friendly and consistent customer service.

Store Associate

A store associate provides the best possible service to our customers on the selling floor resulting in repeat customers and increased sales.

To achieve this goal, teamwork will be required among all employees. Certain non-selling tasks must also be completed in order to maintain exceptional customer service.

A successful Store Associate will be :

• Leader in Customer Service
• Effective Merchandiser
• Demonstrate operational agility
• Perform all functions of POS, Receiving and Stock, Housekeeping
• Energetic and engaging with internal and external customers
• Able to promote all company programs

Qualifications :

• High School Diploma or equivalent is required; college degree preferred.
• Knowledge of company standard software, systems and procedures.
• Excellent communication and interpersonal skills.
• Ability to work varying hours and schedules to include days, mid shifts, nights, weekends and holidays.
• Occasionally travel to other stores as requested by management.
• Must be able to reach a minimum of 60 inches to stock and maintain merchandise.
• Must be able to have full body rotation and mobility (i.e., bending, stooping, twisting and reaching) to replenish and maintain merchandise.
• Must be able to lift and carry a minimum of 20 pounds (while wearing a provided safety belt) to unload and process merchandise.
• Must have full hand and arm usage for operating machines such as POS terminals and ticketing machines.
• Must be able to push and pull merchandise fixtures (minimum resistance of 10+ pounds) for presentation and department changes.
• Must be able to handle cleaning equipment (vacuum, broom, mop, duster, etc.) used for maintaining cleanliness.