Full-time

The responsibilities and duties of this role include, but are not limited to :

Selling and Sales Promotion ( 65% of time)

  • Personally handles customer needs in areas of sales, service, complaints, adjustments, etc.
  • Contacts customers, particularly in service department, to assess needs for tires and car service to close sales opportunities.
  • Checks tickets, making sure all tires on every vehicle are inspected and customers needing tires are asked to buy.
  • Solicits and promotes customer use of CFNA Credit Card as frequently as possible.
  • Introduces new products to achieve appropriate sales.
  • Keeps tire selling area and tire displays clean and properly set up at all times. Ensures that correct tires are on display, with correct display materials.

Assures store environment exhibits a clean and professional image.

  • Follows and executes appropriate CSDS steps
  • Administers sales promotion programs.
  • Using display and advertising materials provided, sets up inside and outside displays, including special “as advertised†displays to create continuous emphasis on merchandise offered during promotions, and takes them down after promotion.
  • Assists store manager in attaining Store Team Budget objectives and contributes with personal attainment.
  • Makes tire adjustments and settles customer complaints or refers those not finalized to Store Manager.
  • Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone :
  • Handles customer complaints and tire adjustments.
  • Develops customer loyalty and retention through relationship selling.
  • Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc.

Recording ( 15% of the time)

  • Enter customer invoices, credit tickets, etc.
  • Operates P.O.S. terminal
  • Maintains monthly and perpetual inventory accuracy
  • On a limited basis, performs operating functions as necessary, accepts payments, furnishes information, takes orders, etc.

Information Coordination ( 10% of the time)

  • Assists manager during store meetings with all teammates to cover current advertising and promotion.
  • Shops competition and keeps other teammates informed on what competition is advertising.

Miscellaneous Functions ( 10% of the time)

  • Opens and / or closes the store as required and directed, which includes cash control and asset protection.
  • Attends all store, area, and special meetings as required by store or area management.
  • As needed, helps to unload merchandise shipments, changes and balances tires in the service department (after appropriate training), constructs store displays, and performs other duties that are necessary to meet customer relationship requirements.
  • Practices courtesy, honesty, and good judgment with all customers and store teammates.
  • Other duties and tasks as assigned by store or area manager.

PREFERRED QUALIFICATIONS

2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

PHYSICAL DEMANDS

Customer Service

  • Sales floor counters are between (39in. & 44in.)
  • Paperwork and printers are between (18in. & 39in.)
  • Operate computer to look up parts and materials as well as invoice customers
  • Work directly with customers throughout the day
  • Retail locations can see between 15 and 55 customers per day depending on the location

Store Displays

Setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

  • Stack tires outside store for displays between (1in. & 72in.)
  • Tires on wall displays are between (1in. & 75in.)
  • Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
  • Setup and take down signs outside the store as needed
  • Spray tires with black paint prior to putting on display to cover manufacturing lines

Store Upkeep

May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

  • May stack tires outside store for displays between (1in. & 72in.)
  • Store displays are between (1in. & 75in.)
  • Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
  • Setup and take down signs outside the store as needed
  • Spray tires with black paint prior to putting on display to cover manufacturing lines
  • Use a dry mop or broom if needed to keep the floor clean
  • Stock paper products and soap in the restrooms
  • Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean
  • All cleaning supplies and paper products weigh less then (5 lbs.)

Store Deliveries

  • Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
  • Storage racks are between (4in. & 106in.)
  • Depending on the retail location, tires can be stored in the following manner :
  • Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
  • Roll tires to storage and place in storage racks
  • Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
  • Roll tires to storage and place into stacks
  • Tires weigh between (11 lbs. & 72 lbs.)
  • Majority of tires weight between (27 lbs. & 35 lbs.)

Shop Floor

  • Opening doors requires (20 to 45 lbs.) of lifting force
  • Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
  • Drive customer vehicles
  • Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.)
  • Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
  • Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
  • Supplies weigh between (1 & 42 lbs.)

WORK ENVIRONMENT

Daily duties involve working within a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 - 91 hours and constant adjustments in service staffing levels are required to match the sales / work flow.

The Retail Salesperson works with teammates in area of the store which have :

  • Cold work environment in the winter with cold cement floor.
  • Hot work environment in the summer.
  • Need for continual implementation / maintaining of all Safety & Health and environmental policies with knowledge, skill and good judgment.
  • High School Diploma or equivalent
  • 2-years of consumer retail sales experience
  • Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty
  • Problem solving as it relates to customer complaints
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
  • Must complete and maintain all of the current and required BSRO store education courses & modules required for this position
Apply Now

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The responsibilities and duties of this role include, but are not limited to :

Selling and Sales Promotion ( 65% of time)

  • Personally handles customer needs in areas of sales, service, complaints, adjustments, etc.
  • Contacts customers, particularly in service department, to assess needs for tires and car service to close sales opportunities.
  • Checks tickets, making sure all tires on every vehicle are inspected and customers needing tires are asked to buy.
  • Solicits and promotes customer use of CFNA Credit Card as frequently as possible.
  • Introduces new products to achieve appropriate sales.
  • Keeps tire selling area and tire displays clean and properly set up at all times. Ensures that correct tires are on display, with correct display materials.

Assures store environment exhibits a clean and professional image.

  • Follows and executes appropriate CSDS steps
  • Administers sales promotion programs.
  • Using display and advertising materials provided, sets up inside and outside displays, including special “as advertised†displays to create continuous emphasis on merchandise offered during promotions, and takes them down after promotion.
  • Assists store manager in attaining Store Team Budget objectives and contributes with personal attainment.
  • Makes tire adjustments and settles customer complaints or refers those not finalized to Store Manager.
  • Directly handles customers in areas of sales, service, complaints, adjustments, etc., including greeting and handling customers to conclusion in store and over telephone :
  • Handles customer complaints and tire adjustments.
  • Develops customer loyalty and retention through relationship selling.
  • Grows profit through service or tire recommendations as needed by the customer, including alignments, flushes, scheduled maintenance services, etc.

Recording ( 15% of the time)

  • Enter customer invoices, credit tickets, etc.
  • Operates P.O.S. terminal
  • Maintains monthly and perpetual inventory accuracy
  • On a limited basis, performs operating functions as necessary, accepts payments, furnishes information, takes orders, etc.

Information Coordination ( 10% of the time)

  • Assists manager during store meetings with all teammates to cover current advertising and promotion.
  • Shops competition and keeps other teammates informed on what competition is advertising.

Miscellaneous Functions ( 10% of the time)

  • Opens and / or closes the store as required and directed, which includes cash control and asset protection.
  • Attends all store, area, and special meetings as required by store or area management.
  • As needed, helps to unload merchandise shipments, changes and balances tires in the service department (after appropriate training), constructs store displays, and performs other duties that are necessary to meet customer relationship requirements.
  • Practices courtesy, honesty, and good judgment with all customers and store teammates.
  • Other duties and tasks as assigned by store or area manager.

PREFERRED QUALIFICATIONS

2-year degree or non-traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate

PHYSICAL DEMANDS

Customer Service

  • Sales floor counters are between (39in. & 44in.)
  • Paperwork and printers are between (18in. & 39in.)
  • Operate computer to look up parts and materials as well as invoice customers
  • Work directly with customers throughout the day
  • Retail locations can see between 15 and 55 customers per day depending on the location

Store Displays

Setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

  • Stack tires outside store for displays between (1in. & 72in.)
  • Tires on wall displays are between (1in. & 75in.)
  • Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
  • Setup and take down signs outside the store as needed
  • Spray tires with black paint prior to putting on display to cover manufacturing lines

Store Upkeep

May setup and take down outside tire rack requiring (45 lbs.) of force to push down on jack to lift rack and (30 to 65 lbs.

to push / pull rack in and out of the store

  • May stack tires outside store for displays between (1in. & 72in.)
  • Store displays are between (1in. & 75in.)
  • Tires can weigh between (11 lbs. & 72 lbs.) with the average at (27 to 35 lbs.)
  • Setup and take down signs outside the store as needed
  • Spray tires with black paint prior to putting on display to cover manufacturing lines
  • Use a dry mop or broom if needed to keep the floor clean
  • Stock paper products and soap in the restrooms
  • Use rags or paper towels and spray bottles to keep displays, counters, and other areas clean
  • All cleaning supplies and paper products weigh less then (5 lbs.)

Store Deliveries

  • Tire deliveries contain between 90 & 400 tires 1 time per week depending on the retail location
  • Storage racks are between (4in. & 106in.)
  • Depending on the retail location, tires can be stored in the following manner :
  • Stack tires on carts between (1in. & 72in.) to take to storage. Then place in storage racks.
  • Roll tires to storage and place in storage racks
  • Roll tires to storage and place on a conveyor between (18in. & 43in.) then into racks
  • Roll tires to storage and place into stacks
  • Tires weigh between (11 lbs. & 72 lbs.)
  • Majority of tires weight between (27 lbs. & 35 lbs.)

Shop Floor

  • Opening doors requires (20 to 45 lbs.) of lifting force
  • Closing doors requires (20 to 80 lbs.) of pulling force without the use of body weight
  • Drive customer vehicles
  • Pull new tires for customers weighing between (11 lbs. & 72 lbs.) with the majority between (27 & 35 lbs.)
  • Tire racks are between (4in. & 106in.) with ladders and step ladders available depending on the store
  • Supplies are between (5in. & 112in.) with ladders and step ladders available depending on the store
  • Supplies weigh between (1 & 42 lbs.)

WORK ENVIRONMENT

Daily duties involve working within a 3 to 25-bay retail automotive service store. Stores are open 7 days per week, 75 - 91 hours and constant adjustments in service staffing levels are required to match the sales / work flow.

The Retail Salesperson works with teammates in area of the store which have :

  • Cold work environment in the winter with cold cement floor.
  • Hot work environment in the summer.
  • Need for continual implementation / maintaining of all Safety & Health and environmental policies with knowledge, skill and good judgment.
  • High School Diploma or equivalent
  • 2-years of consumer retail sales experience
  • Must be able to communicate with and assist customers in the areas of sales and complaints to ensure customer retention and loyalty
  • Problem solving as it relates to customer complaints
  • Must have a valid automobile driver's license at all times and be able to drive customer and company vehicles
  • Must complete and maintain all of the current and required BSRO store education courses & modules required for this position
Full-time
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Retail Stocking Supervisor

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This position is also eligible for a monthly bonus. In addition, we offer comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability.

Eligible Associates can enroll in our company's 401k plan. Associates will accrue paid time off up to 120 hours per year, including 56 hours of Floating Holidays and paid sick time up to 64 hours per year unless otherwise required by law.

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About Harbor Freight Tools

We're a family-owned business with over 45 years as a national tool retailer, and with the energy, enthusiasm, and growth potential of a start-up.

We are a $6.75+ billion company with over 1,350 stores in 48 states, 25,000+ Associates, and one of the fastest-growing retailers in the country.

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If our Mission Statement was enough to get you excited about TCC, check out some of our awards... We were named the 2022 Verizon Agent of the Year, a Top Workplace USA in 2023, 2022, and 2021, and a Glassdoor Best Place to Work and National Sales Team of the Year in 2021.

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  • Passion for community involvement.
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Preferred Background : Retail, Retail Associate, Retail Sales Associate, Sales, Hiring Immediately, Sales

Representative, Sales Associate, Sales Consultant, Now Hiring

A job for which military candidates are encouraged to apply.

nowhiring #hiring #Ilovemyjob

salesassociate #sales

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COVID-19 Precautions : Virtual interview process, social distancing guidelines in place, sanitizing, disinfecting, and cleaning procedures in place.

Equal Employment Opportunity We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.

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Retail Custodian

Loves Travel Stops & Country Store El Paso, TX
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Req ID : 411607

Address : 1300 Horizon Blvd. El Paso, TX, 79928

Welcome to Love’s!

Where People are the Heart of Our Success

Custodian - Retail

Maintenance Techs help run our business by keeping a safe, clean and well-maintained stop. You will also help your manager keep things flowing and get our customers back on the road quickly.

We take a lot of pride in making customers want to come back and your work makes a big difference.

How You Will Fit In

  • Win customers over by being friendly and impressing them with your care
  • Always put the safety and happiness of your customers first
  • Take ownership in helping to run the store, operating the point-of-sale system, assisting customers, providing general housekeeping, and facilities maintenance tasks
  • Be a source for answers as customers ask for directions or need to locate something in the store
  • Ability to work a flexible schedule to include some nights, weekends, or holidays
  • Be reliable, accountable, and presentable
  • Capability to do some light lifting, working up to 8-hour shifts and doing light paperwork, including basic math.

Benefits That Can't Be Beat

  • Medical / Dental / Vision and Life Insurance Plans
  • Flexible Scheduling
  • Road to Success Program for career development
  • On-the-job training
  • Competitive pay (paid weekly)
  • Team Member bonus program
  • Holiday pay
  • 401(k) with matching contributions
  • Parental Leave
  • Adoption Assistance
  • Pet Insurance
  • Employee Assistance Program

Typical Physical Demands

  • Regularly required to talk and hear
  • Requires standing and walking, with some bending, kneeling, stooping, crouching, crawling, and climbing
  • Occasional lifting of up to 50lbs
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

Work Environment

While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration.

The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.

Diversity Statement

From the founding of Love’s, our leaders have been passionate about providing excellent customer experiences and helping our Team Members grow.

We do both within a culture of respect and inclusion. In order to sustain this culture, we will welcome individuals who are diverse in experiences, age, race, gender, sexual orientation, religion and physical or mental ability.

Also, we are committed to sustaining a professional working environment where ALL people feel respected. By doing these things we will cultivate diversity of thought and a spirit of innovation.

Grow Far with Love's

As a family-based company, we are committed to adhering to our values. Ensuring that each of our people has success is central to these values.

The Road to Success Program offers leadership and management skills training. If management is your path, we will help you get there.

As a merit-based culture, we champion creative and valuable ideas and challenging work is not only recognized but rewarded.

Whether you are looking for part-time work to supplement your income or to grow into a leadership role, with Love’s, all roads lead to success!

Job Function(s) : Retail

Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we have provided customers with highway hospitality and Clean Places, Friendly Faces.

We’re passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly.

The Love’s Family of Companies includes :

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  • Speedco, the light mechanical and trucking service specialists
  • Musket, a rapidly growing, Houston-based commodities supplier and trader
  • Trillium, a Houston-based alternative fuels expert
Part-time
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