TWIN PEAKS JOB DESCRIPTION : MANAGER

GENERAL PURPOSE OF THE JOB

This job requires the manager to direct the work of other store employees in order to create and maintain a profitable store environment that provides best-in-class service, hospitality, food and beverage to every guest.

The manager must also manage costs, initiate local store marketing and recruiting efforts, and ensure that proper policies are followed, including employment and incident documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The duties and responsibilities of a manager include, but are not limited to :

• Must follow proper Twin Peaks Girl Audition Guidelines
• Uphold standards of cleanliness per Health Code and periodic Quality Assurance Checks
• Ensure that alcohol is always served responsibly and in accordance with the law
• Drive sales by working with all team members to execute excellent operations, local store marketing, and recruiting efforts
• Hold kitchen staff accountable to standards, safety, and sanitation guidelines
• Responsibly handle cash, including but not limited to assigning drawers, computing employee checkouts, and bank deposits
• Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy
• Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance
• Effectively coach and counsel
• Effectively teach, motivate, and coach all team members including the kitchen crew and Twin Peaks Girls
• Proactively recruit and cast Twin Peaks Girls that meet or exceed the requirements in the Audition Guidelines
• Ensure that Steps of Service are followed at all times and motivate staff to provide service to every table
• Hold team members accountable to standards and be willing to correct standards that are not met in any area including Image & Costume Guidelines
• Maintain organized and updated training schedules, programs and materials for new employees
• Effectively execute training and development programs including personal development
• Consistently manage the execution of Performance Based Scheduling
• Practice sound inventory control
• Dress and act professionally each day to set a good example for all employees

EDUCATION and / or EXPERIENCE

Must have leadership experience in high-volume restaurants and / or bars.

LANGUAGE SKILLS

Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.

REASONING ABILITY

Ability to apply common sense and understanding to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Ability to mathematically compute proper change and accurately settle checks.

CERTIFICATES, LICENSES, REGISTRATIONS

Ability to apply common sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables.

Ability to mathematically compute proper change, accurately perform checkouts for employees, and compute correct bank deposits.

Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks manager training program prior to working a shift without supervision.

Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and / or alcohol service certifications.

PHYSICAL DEMANDS

The physical demands described here are the representative of those that must be met by an employee to successfully perform the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this role, the Twin Peaks manager is regularly required to stand for up to 10 hours; walk;

use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. The manager is frequently required to reach with hands and arms.

The manager is occasionally required to sit. The manager must occasionally lift and / or move up to 40 pounds. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this role, the Twin Peaks manager is regularly exposed to fumes or airborne particles from the kitchen.

The Twin Peaks manager is also occasionally exposed to wet and / or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning.

The noise level at Twin Peaks is usually loud. Many Twin Peaks restaurants have smoking sections for their guests, and managers may be exposed to cigarette or cigar smoke in this area.

ACKNOWLEDGMENT FOR RECEIPT OF JOB DESCRIPTION

I acknowledge that my job duties require I cast Twin Peaks Girls in accordance with our Audition Guidelines and that my job duties require that I motivate Twin Peaks Girls to provide best-in-class service and hospitality.

I acknowledge that I must manage and maintain Image & Costume Guidelines within my store. I acknowledge that Twin Peaks promotes costume parties and that I must manage the guidelines in this program.

I acknowledge that Twin Peaks practices Performance Based Scheduling and that I am required to consistently manage and execute the program.

I acknowledge and affirm that I do not find my job duties or work environment to be unreasonable, offensive, intimidating, hostile, or unwelcome.

Failure to adhere to my job duties will lead to disciplinary action up to and including termination

I acknowledge that Twin Peaks maintains policies restricting harassment, fraternization, and drug and alcohol abuse. I understand completely and agree to abide by each of these policies.

I have received a copy of the job description and have read and understand its contents. I can perform all the duties stated.

Summary

As a Restaurant Team Leader you directly influence the success of MOD by assisting the store General Manager execute restaurant operations during scheduled shifts.

Restaurant team leaders are all about leading Squads on shift. You will delegate tasks so that the MOD customer experience is achieved and maintained for Squads and customers.

As a Restaurant Team Leader your objective is to live, teach, and demonstrate the MOD purpose; To serve people in order to contribute to a world that works for and includes everyone.

Key Responsibilities

• Demonstrate the character traits, Grit, Growth, Generosity, and Gratitude
• Lead store team members and delegate tasks
• Assess and problem solve to remove barriers for the store team
• Cultivate a customer first service culture, focused on people
• Champion teamwork and operational success
• Act as the food safety leader and ensure food quality, accuracy, and store cleanliness
• Engage with customers and build community relationships
• Build brand dedication through outstanding customer service
• Oversee all cash handling policies and procedures
• Empower your team and store for continuous growth

Basic Qualifications

• Minimum 6 months of related team leader experience
• Ability to problem solve in a customer service environment

Preferred Qualifications

• Experience in a retail or restaurant environment
• Cash-handling skills

Physical Requirements

As a member of our Squad, you will be working in a restaurant environment, rotating between front and back of house. This requires walking, bending, twisting, reaching, stooping, kneeling, crouching, pushing and pulling to handle or move objects weighing up to 50 pounds.

You will also be asked to operate hand-held appliances and simple kitchen equipment (industrial can opener, dough press, industrial dishwasher, etc.

Depending on the location, you may need to go up and down stairs. The ability to communicate and exchange information with coworkers and others is also required.

The ability to comply with all public health requirements, including wearing a mask, is required.

Working Conditions

• High noise levels due to operations, customers and overhead music (including, but not limited to, rock, punk and alternative)
• May be indoor or outdoor setting depending on store (varied weather conditions are expected); including delivering order curbside to the customer
• Will work near moving or mechanical parts
• Varying schedule to include evenings, holidays and extended hours as business dictates
• Must be authorized to work in the United States We make pizza so we can serve people

Restaurant Manager NEW Restaurant Opening - Casual Dining Bilingual in English & Spanish is Required Are you a Restaurant Manager who is looking for an opportunity to grow your career with an established leading company?

If so, apply today for our location in San Antonio, TX. Our restaurant is based around family & friends; from our food to our people, we treat everyone like family and friends.

We offer freshly prepared dishes and a friendly atmosphere that creates a welcoming and enjoyable experience for our guests.

Serving our customers in multiple locations since the mid-1990’s, we have the perfect spot for you to make yourself at home and advance your career.

If you are interested in a Restaurant Manager position with unlimited potential, apply today for our location in San Antonio, TX.

Title of Position Restaurant Manager Job Description : A Restaurant Manager for our company must have innovation, excellent leadership skills and the utmost integrity.

It’s imperative we find the best managers available, the success of our company rests on the success of our employees. As a Restaurant Manager you will have several areas of responsibility including but not limited to : guest service, atmosphere, food and beverage quality, food safety, coaching, employee and guest morale, inventory control and training and development.

The Restaurant Manager will also assist and work with other team members (other managers, General Manager and Unit Level Employees), to build and increase sales over the previous year while maintaining profitability and without compromising concept integrity. Benefits :

• Competitive Salary
• Attainable Lucrative Monthly Bonus
• Medical, Dental & Vision Insurance
• Health Savings Account
• 401k with Company Match
• Life Insurance
• Opportunity for Career Advancement We love to promote from within
• Exciting Work Environment

Apply Now Restaurant Manager located in San Antonio, TX. If you would like to be considered for this position, email your resume today for immediate, confidential consideration!#ZRJB

Overview

At Cracker Barrel, you’ll be joining a special group of people called the Cracker Barrel Family where we value what everyone brings to the table.

We care about your wellbeing and success and foster an atmosphere where employees are cared for like family.

When working at Cracker Barrel, you will enjoy a fast-paced, family environment, where we treat every guest as a guest in our own home.

You’ll be Pleasing People with our made-from-scratch recipes and inspiring smiles with our unique retail shop that combine to say : Welcome to Cracker Barrel, welcome home!

Responsibility

Bring your passion for leading people and your strong business skills to Cracker Barrel. We’re looking for leaders who can problem solve in our high-volume operations while remaining focused on achieving operational excellence and staying true to our Brand Promise and People Promise.

You will be mentored by some of the best in the business as you grow your career and earn industry-leading compensation.

In turn, you will lead, coach, and mentor our best asset our hourly team members. When you take care of them, they will take care of our guests!

Qualifications

Minimum Requirements :

• High school diploma / GED
• 2 years restaurant management; or equivalent combination of education and experience
• Must be able and willing to work a flexible schedule.
• Minimum age 21 years.

Cracker Barrel offers our managers outstanding benefits, compensation, and opportunity to GROW :

Compensation :

• Competitive annual salary starting from $51,000 and up depending on experience
• Annual merit increase opportunities
• Quarterly bonus opportunities of $1,000 - $2,000. Managers can earn up to 200% of their bonus opportunities for excellent performance
• Promotional opportunities where General Managers can earn $5,000 - $13,000 in quarterly bonus opportunities

Benefits :

• Medical, RX, Dental and Vision Benefits on Day 1
• Life Insurance and Disability Coverage
• 401k Plan with company matching contributions at 90 days
• Tuition Reimbursement
• Paid Vacation
• 35% Discount on Cracker Barrel Food and Retail items
• Employee Stock Purchase Program

Top Notch Training :

• Immersive brand and culture training conducted by our Learning and Development Managers at the Cracker Barrel Headquarters in Lebanon, TN.
• Layered learning approach live in a certified training store that highlights positional responsibilities, shift management, and leading the Employee and Guest experiences.

Culture of Belonging :

• Our employees are encouraged to be themselves, and this means we accept and celebrate our differences.
• Commitment to Diversity, Equity, and Inclusion :

We’d love to get to know you! Apply Now!

Base Salary of $70,000. Potential yearly Bonus : $13,000 ($1000 per period) cash, plus $29,250 deferred.

Job Qualifications

• Management experience in a high-volume restaurant
• History of proven results
• Positive, high energy, superior hospitality personality required
• Must love pizza!

A Day In The Life

• Train, develop, and provide career growth to your employees
• Maintain a work-life balance with less than 48 hours per week
• Immense growth opportunities for management
• Manage up to 100 employees
• Provide customers with a unique and high-quality pizza dining experience

ESSENTIAL DUTIES & RESPONSIBILITIES :

• Oversee the execution of the Via 313 brand daily
• Serve as the point of contact for all customer service matters.
• Oversee the execution of quality food following proper procedures and Via 313 standards
• Assess and communicate the hiring needs of the store. Follow hiring processes for all employees according to mandatory guidelines.
• Complete all new hire paperwork / onboarding according to necessary deadlines
• Train employees professionally and profitably by applying Via 313 policies and procedures
• Identify areas of improvement and provide one-on-one mentoring. Administer and document verbal warnings, write-ups, and performance improvement action plans.
• Demonstrate experienced knowledge of all menu items
• Lead monthly meetings with all employees
• Troubleshoot store profitability by monitoring daily and weekly sales and cost control figures.
• Organize the restaurant following proper food rotation and cleanliness procedures
• Order all food, paper, chemical, and other supplies as needed to run the store
• Record and organize store invoices
• Create weekly staff schedules to fit the scheduling forecast and needs of the restaurant
• Ensure all employees follow proper policies and procedures
• Follow all company standards for health, safety, sanitation, and security.
• Adhere to cash handling and reconciliation policies and procedures
• Send weekly update reports to the Director of Operations.

JOB REQUIREMENTS :

• Extraordinary attention to detail
• Excellent verbal and written communication
• Collaborative, growth mindset and partnership-oriented
• Ability to multitask and complete tasks in a timely, accurate manner
• Ability to motivate and lead staff
• Willingness to attend training and obtain certifications as needed
• ServSafe certificate
• Food Managers permit
• Valid driver's license
• Regular and predictable attendance