Position : Restaurant Manager

Who is Bottleneck Management?

Bottleneck Management operates vibrant, high-energy, approachable restaurants in the most dynamic neighborhoods and locations.

From the start, we’ve been about genuine people and genuine hospitality. We’ve grown into a crowd-pleasing hospitality juggernaut while continuing to hold our core values close to our hearts.

Core Values

Understand the wants and needs of others

Support others through words and actions

Empower each team member to excel

Enjoy each other, our guests, and our time at work

We believe it’s our people that make us strong, so we’re committed to finding driven, hospitable, upbeat, and intelligent teammates.

Whether it’s in our home office or our restaurants, we put hospitality first, like excellent hosts at a party.

We offer a fun and supportive working environment, comprehensive benefits, 401k, a generous PTO plan, EAP access, and restaurant dining discounts.

Position Summary

Our Restaurant Managers are a key part of our team, and critical to providing genuine hospitality. They are energetic, excited to grow in the hospitality industry and care about their team.

Restaurant Managers support the General Manager in fueling staff development, maximizing profitability, driving their location to achieve high levels, assessing quality in every facet of the business and ensure that Bottleneck culture is maintained.

Our Restaurant Managers set a tone of professionalism, teamwork, hospitality, work ethic, and excellence for the staff.

Primary Responsibilities and Duties

Leadership and Relationship Building :

• Work with the General Manager to ensure open communication and understanding exists between management and team members.
• Promotes and instills Bottleneck Management philosophies, culture, and operational standards.
• Work with the General Manager and the management team during the process of hiring, training, and development of staff.
• Coach, mentor, develop, and support team members in their efforts to advance within their location and Bottleneck Management.
• Foster an environment of inclusion and unity at all levels.
• Commitment to guest-first mentality through a "lead by example" approach.
• Reinforce to staff the importance of creating guest loyalty.
• Carry, communicate, and embody the Bottleneck culture.

Financial :

• Understand and assist the General Manager in the execution of strategies that achieve maximum sales growth and cost controls.
• Understand all aspects of financial controls including, but not limited to, cost of goods sold, labor, and supplies.
• Review manager reports with General Manager.
• Use sales forecasting to help location budget weekly, monthly, and quarterly expenses to meet operational goals.

Operations :

• Held accountable for meeting all company deadlines, protocols, policies, and procedures.
• Ensure execution of innovative and creative ideas that drive incremental sales and organic growth.
• Embrace, oversee, and communicate new Bottleneck Management initiatives to ensure proper introduction and execution.
• Possess full working knowledge of training and expectations for all work groups.
• Help define and reinforce expectations set for managers and staff.
• Assist in holding team members accountable to expectations and standards.
• Ensure that all managers and staff have the proper tools to be successful
• Ensure location is effectively using and maintaining all operational systems including but not limited to : POS systems, HRIS system, scheduling system, Avero, Open Table, and gift card processing

Qualifications and Skills :

• Minimum 2 years of restaurant management and people leadership experience.
• Effective verbal and written communication skills
• Strong organizational skills, specifically in areas such as scheduling, invoice processing and heavy traffic preparation and planning.
• Effective coaching and leadership tied to financial and operational principles.
• Industry related experience in complex operating processes and technology.

Supervisory Responsibilities : Leadership and Relationship Building responsibilities for FOH staff

Reports to : General Manager

Department : FOH Operations

Hours of Work : Ability to work a variable schedule, including weekends

Work Environment / Physical Demand :

• Must be able to stand for full shift
• Must be able to lift at least 50 pounds
• Must have good hearing for accurate communication with guests.
• Must be able to use hands and fingers to handle and feel objects, tools controls and type
• Must be able to work in areas of loud noise.
• Required to frequently reach, bend, stoop, and carry
• Must be able to work in both warm and cool environments; indoors and outdoors
• Must be able to tolerate potential exposure to allergens : peanut products, egg, dairy, gluten, soy, seafood, and shellfish
• Extended periods of standing and walking to different parts of the restaurant at different levels. Fast paced hands on position.
• Dining facilities are both outside and inside.
• Lighting is maintained at a low level.

Average Rate : $19.00 / hour!*

Average rate includes hourly wage + average hourly tip earnings)

Whats in it for YOU? u00A0

Have fun and work hard! As a Shack Team Member, you will be a valued and integral part of our team from Day One. You will have the opportunity to train on every station in the Shack while increasing your responsibility and pay.

We value learning & development and provide the ability to grow your career toward Shack Trainer, Cross Trainer, Shift Manager, and beyond at your own pace! u00A0 u00A0 In addition to your hourly base pay, youll also have the opportunity to earn tips by showcasing your uplifting hospitality skills!

A work environment where you can come as you are, share your ideas, have fun, and work collaboratively

Competitive rates & weekly pay

Medical, Dental, & Vision Insurance plan options to fit your needs*

Discount Programs for Transit, Corporate Fitness, & more

401k Plan with Company Match*

Vacation + Wellness time*

Employee Dining Discount Program u00A0

Referral Bonus for bringing new members in to the #ShackFam

Online Training Program u00A0& access to self-development tools and resources

Flexible scheduling and self-paced growth opportunities

Dependent on eligibility

What do you bring to the table? u00A0

We dont just value the great work you do, we value the great way you do it! 49% is the stuff you do, 51% is the awesome attitude with which you do it.

We are seeking positive and enthusiastic full-time and part-time entry-level team members to join our dynamic team! u00A0

Previous hospitality and / or food service experience is a plus, though not required well teach you the rest! u00A0

Motivated to learn quickly and grow in a professional, team-oriented environment. u00A0

We are fast-paced and looking for people who are quick thinkers, committed, and excited to hit the ground running!

This is an entry level opportunity with no previous experience required! All you need is the motivation to learn and grow in a professional, fast paced, team-oriented environment! We will provide you with all the tools necessary for a successful Shacksperience, with hands-on training, online learning modules, and a structured path to grow your career.

Job Responsibilities

Food prep, customer service, guest interactions, cooking, and cleaning

Delivering exceptional hospitality to our guests

Balancing high volume with high quality

Participating in ongoing training and development

Job Qualifications

Ability to learn quickly in fast-paced, high volume environment

Self-motivated achiever interested in taking on additional roles and responsibilities

Open availability and flexibility is a must ability to work any shift

About Us

Shake Shack is a modern day "roadside " burger stand serving deliciously classic burgers, fries, hot dogs, frozen custard, beer, wine, & more.

With our fresh, simple, high-quality food at a great value, Shake Shack is a fun and lively community-gathering place with widespread appeal.

Our unique and inspiring culture invites and nurtures motivated people who aspire to be our future leaders. Beginning as a hot dog cart in New York Citys Madison Square Park, Shake Shack has expanded to 330+ locations nationwide and is still growing! u00A0

Shake Shack is an Equal Opportunity Employer u00A0

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion, creed, age (over 40), disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status. u00A0

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable laws. u00A0

u00A0

Scampo , Chef Lydia Shire s award-winning restaurant at the Liberty Hotel, has immediate openings for a Restaurants Managers .

You will deliver a high-quality menu and motivate staff to provide excellent customer service. Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

They’ll expect you to lead by example and uplift staff during busy moments in the fast-paced environment. Ultimately, you will ensure the restaurant runs smoothly and customers have pleasant dining experiences.

They are seeking individuals who are hospitality-driven, detail-oriented and who understand the importance of guest service.

The candidate must work well in a team environment and have a friendly, outgoing and professional demeanor.

Minimum of two years of experience in a fine dining restaurant is a must. Above all, they should be passionate about food and wine culture and eager to learn more.

Toscano Restaurant is looking for a Restaurant Manager for our Beacon Hill location. The Restaurant Manager will manage the day-to-day operations of the restaurant assisted by the GM and AGM, setting and maintaining all service standards through staff development and retention.

The Manager will be responsible for continually refining the service and standards in addition they will be responsible and participate in hiring, training, and managing of the FOH staff.

• 1+ years of restaurant management or FOH experience a plus
• Food Handler’s Certification preferred
• Strong leadership skills
• Fine dining service skills, food and beverage knowledge a plus
• Ability to manage and mentor employees
• Technical skills in restaurant POS and reservation systems

Toscano offers a competitive salary and benefits in addition to a five-day work week.

Hospitality-Focused Restaurant Manager

Exciting opportunity to join a growing local company with multiple locations! We are seeking a highly motivated and experienced Restaurant General Manager who is passionate about hospitality and delivering exceptional customer service.

As the leader of our restaurant, you will be responsible for ensuring that our guests have a memorable dining experience and that our team members are engaged and motivated to provide outstanding hospitality.

Fiorella's is a family owned and operated Italian restaurant dedicated to superior quality food and beverages, legendary hospitality, and treating our team members like family.

We are proud of our ability to create regulars and of our fun, upbeat, family atmosphere. We believe our team is our most valuable resource.

Our success depends upon a culture of creating and retaining a team capable of delivering an exceptional experience, one meal at a time, every time.

Make life more delicious!

Qualifications :

• 2+ years of experience in restaurant management, with a strong focus on hospitality and customer service.
• Must be available to work flexible hours, including weekends and holidays.

Benefits :

• Comprehensive health and dental insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Professional development and training opportunities
• Employee discounts on food and beverages
• Opportunity for career advancement within the company

If you are a dedicated and guest-focused restaurant professional with a passion for hospitality, we encourage you to apply for this exciting opportunity.

Please submit your resume and a cover letter outlining your qualifications and experience.