Full-time

Primary Responsibilities :

  • Greet patients and conduct check-in process : Collect or verify demographic information, including key demographic fields
  • Load or update insurance information as needed
  • Verify eligibility and flag appointment accordingly
  • Scan insurance card(s)
  • Collect co-payments and outstanding balances
  • Post payments received in practice management system and provide system-generated receipts
  • Acknowledge patients in PM
  • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
  • Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, no show, for follow up appointments for chronic conditions or preventive care
  • Monitor administrative tasks in the EHR and respond timely
  • Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
  • Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to Optum cash control procedures
  • Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
  • Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
  • Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include :

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at :

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

  • High School Diploma / GED (or higher)
  • 1+ year of customer service experience
  • Intermediate computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
  • Ability to travel 25% of the time to for coverage at other practices as needed

Preferred Qualifications :

  • Experience as a receptionist in a healthcare setting
  • Experience working with an electronic health record
  • Excellent communication skills and phone etiquette
  • Experience working in medical front office position performing duties such as scheduling appointments, checking patients in / out, insurance verification, collecting co-pays, and maintaining medical records
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Primary Responsibilities :

  • Greet patients and conduct check-in process : Collect or verify demographic information, including key demographic fields
  • Load or update insurance information as needed
  • Verify eligibility and flag appointment accordingly
  • Scan insurance card(s)
  • Collect co-payments and outstanding balances
  • Post payments received in practice management system and provide system-generated receipts
  • Acknowledge patients in PM
  • Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians
  • Monitor daily reminder call logs; conduct outreach to patients requiring appointments; contact patients who, no show, for follow up appointments for chronic conditions or preventive care
  • Monitor administrative tasks in the EHR and respond timely
  • Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits
  • Close payment batch(es) at the end of each shift, assemble, and balance batch(es) according to Optum cash control procedures
  • Assist coworkers as needed to assure smooth office operation and delivery of excellent service through teamwork
  • Demonstrate respect for patients and Optum staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
  • Perform other duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success.

Some of our offerings include :

  • Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
  • Medical Plan options along with participation in a Health Spending Account or a Health Saving account
  • Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
  • 401(k) Savings Plan, Employee Stock Purchase Plan
  • Education Reimbursement
  • Employee Discounts
  • Employee Assistance Program
  • Employee Referral Bonus Program
  • Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
  • More information can be downloaded at :

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications :

  • High School Diploma / GED (or higher)
  • 1+ year of customer service experience
  • Intermediate computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
  • Ability to travel 25% of the time to for coverage at other practices as needed

Preferred Qualifications :

  • Experience as a receptionist in a healthcare setting
  • Experience working with an electronic health record
  • Excellent communication skills and phone etiquette
  • Experience working in medical front office position performing duties such as scheduling appointments, checking patients in / out, insurance verification, collecting co-pays, and maintaining medical records
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About HELP USA

At HELP USA, we work to ensure that everyone has a place to call home. We’re one of the nation’s largest homeless services providers and low-income housing developers serving at-risk populations including families, individuals, veterans, survivors of domestic violence, people with physical and mental health challenges and disabilities, and seniors.

With an annual operating budget approaching $150 million and 1400 employees working in nearly 60 programs, we have helped over 500,000 people facing homelessness and poverty to build better lives.

We hope that you will consider joining our team in the fight against homelessness.

Position Overview

As part of New York City’s plan to end homelessness, the Department of Homeless Services established Homebase Homeless Prevention Community Resource Centers throughout New York City.

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Ability to take the initiative and be dependable and resourceful.

Possess an understanding of team concepts.

Bi-lingual (English / Spanish) a plus

Valid NYS driver’s license a plus

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ApTask is a dynamic workforce management solutions company dedicated to helping professionals excel in their careers. With a focus on IT, project management, and strategic consulting roles, ApTask offers tailored opportunities that align with your aspirations.

Join our thriving community of skilled professionals and unlock your potential to make a meaningful impact. Client exciting career prospects with ApTask today at www.aptask.com .

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New York Congregational Nursing Center -

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