Job Description

About BioLife Plasma Services

Every day at BioLife, we feel good knowing that what we do helps improve the lives of patients with rare diseases. While you focus on our donors, we’ll support you.

We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program, all in a fast-paced, friendly environment.

Provides receptionist support to the plasma collection center, under the general direction of the Plasma Center Manager.

Primarily provides customer service and performs administrative duties.

All below listed responsibilities must be completed in compliance with federal, state, local and company-specific regulations related to quality of product, employee and donor safety, and to the proper performance of day-to-day

activities. Employees must also maintain complete and accurate records, in accordance with cGMP.

• Administrative functions related to new donors, repeat donors and SPE only donors that include but are not limited to (60%) : Verifying appointment timesAssisting donors with future appointmentsEnsuring repeat donors scan in electronic systemCreating or pulling donor record filesVerifying prior donationsRequesting identification for new donorsNotifying the appropriate personnel that visitor / donor has arrivedContact donors to remind them of physical appointmentsMaintain orderly filing system, purging records as needed
• Answers incoming phone calls in a timely manner exhibiting strong customer service skills. (20%)
• Greets all visitors to the facility including new and repeat donors in a timely manner exhibiting strong customer service skills (20%)

Technical / Functional (Line) Expertise

• Incumbent should have strong interpersonal skills and be an excellent communicator who can successfully interact with visitors and customers.
• Requires excellent English language comprehension, both written and verbal
• Ability to perform basic functions on a computer; ability to type.
• Must be able to prioritize work and handle multiple projects simultaneously
• Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment.
• Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.

Leadership

• Integrity
• Fairness
• Honesty
• Perseverance
• Putting the patient at the center
• Building trust with society
• Reinforcing our reputation
• Developing the business

Decision-making and Autonomy

• Refers to Center Manager for guidance on complex, medium-impact or above decisions (internal)
• Refers to management team for escalated donor / employee concerns (internal)

Interaction

• Responsible for providing exceptional customer service to donors (external) and fellow employees (internal)
• Attend staff meetings and other team meetings as required.
• Good verbal communication and customer service skills.
• Ability to multi-task and work as a team player.

Innovation

• Coordinates will all other center roles to effectively problem solve, ensure safety of staff and donors, and provide an exceptional customer experience.
• Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen).

Complexity

• Production environment requiring the ability to walk and stand for the entire work shift.
• Requires occasional leaning, bending, stooping, crouching, reaching above shoulders and below knees and the ability to walk and stand for entire work shift.

May lift up to 5 lbs. occasionally.

Essential : High School Diploma or equivalent required

Desired : Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.

Experience in a laboratory, hospital, or other regulated environment is a plus

• FLSA Classification (US) - Non-Exempt
• Other duties and responsibilities as assigned.

We are searching for an enthusiastic, service-focused hotel front desk agent to join our guest services team. You’ll welcome guests, manage accounts, answer inquiries, and field complaints to ensure we deliver an excellent experience to every guest.

You will bring excellent communication skills and a passion for putting our guests first. If you love interacting with people in a positive work environment, apply now!

Responsibilities :

• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers
• Work with the housekeeping staff to ensure rooms are ready for new guests
• Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requests
• Handle customer complaints as necessary
• Perform regular bookkeeping duties : make sure hotel guest information is current and correct

Qualifications :

• High school diploma, GED, or equivalent
• Exhibits working knowledge of Microsoft Office and reservation management systems
• Well-versed in taking telephone calls and handling stressful situations
• Displays impeccable interpersonal, time management, organizational skills, and customer service skills
• 1+ year of hotel industry experience or related job preferred

About Company

Come and join our strong team here at Embassy Suites Lubbock where we like to Make A Difference with our employees, our guests, and our community.

Making a Difference is what makes our brand unique, makes each of us want to work together, and makes guests want to stay with us.

Looking for a Full-Time Receptionist to join our team!

The Kidney Care Center , located in Hobbs, NM, is an 16-chair hemodialysis center. We also offer

Peritoneal Dialysis for patients. This is a Monday - Friday 8am- 5pm position.

Are you ready to make a difference?

We're here to change the lives of people with kidney disease and shape the future of kidney care. We are building a powerful team of caregivers who have a passion for serving others and are ready to build a positive culture of collaboration and teamwork.

If you desire to make a positive impact in the life of others and pursue a fulfilling career in healthcare, we invite you to join our team at The Kidney Care Center!

Job Description

How you will change lives

As a receptionist at The Kidney Care Center, you will be an integral part of a cross- functional

team, working with healthcare providers to facilitate quality care for patients living with kidney disease.

What you will be doing

The Receptionist is responsible for answering the phones, greeting and welcoming patients , family and visitors, and maintaining records for effective operational management of the dialysis facility.

• Performs duties of receptionist including answering / routing phone calls, greeting visitors, distribution of mail and faxes, and monitoring / straightening the waiting room.
• Updates and maintains medical records for in-center and home patients in neat, organized, and professional manner to include periodic purging of outdated information.
• Updates patients' insurance and contact information as needed.
• Assists with completion of patient admission process.
• Enters / uploads data into facility EMR system as appropriate .
• Contacts transportation services for patient pick-up.
• Inventories / orders breakroom, cleaning, and office supplies.
• Reports all incidents, complaints, or problems to Charge Nurse in a timely manner .
• Complies with HIPAA regulations.
• Other duties, as assigned.

Teamwork.

Works with all staff members in a cooperative and efficient manner.

Safety & Quality.

Exercises proper infection control habits per facility policy and procedures.

Complies with facility and industry safety standards.

Maintains a clean and safe work area.

What we are looking for

• High School diploma or equivalent
• Clear and friendly professional communication
• Customer service experience
• Strong organizational, prioritizing, and analytical skills.
• Basic computer literacy and a working knowledge of Microsoft Office required .
• Ability to project a professional image.
• Freedom from illegal use of and effects of drugs and alcohol in the workplace.

Additional Qualifications / Skills :

• 6 months relative experience in health care and medical terminology preferred.
• Adobe Forms Software preferred.
• Have full range of body motion and flexibility.
• Able to climb, reach, kneel, stoop, and bend daily.
• Able to sit for long periods of time.
• University / college degree is an asset

At The Kidney Care Center, employees are our priority. We are passionate about patient care

and consider it a privilege to be able to provide services to patients in the Hobbs, NM area.

Below is a summary of our benefits :

• Generous Paid Time Off Accrual
• Medical benef its with low deductible plans / HSA options as well (employer pays 90% for

employee and 40% for dependents)

• Dental and Vision coverage
• Life insurance $50,000 covered by employer with options to add more coverage if desired
• Short- and Long-Term Disability
• Continued Education Reimbursement
• Career growth and development planning

Per Federal Health Care Worker Vaccine Requirements, all employees must be fully vaccinated against

COVID-19 or be approved for a valid religious or medical exemption. Anyone hired by the company must

provide proof of their COVID-19 vaccine before they can begin employment or request and be approved

for a valid religious or medical exemption.

Are you with US ? Apply today!

Position Summary :

With our continued growth and success, we are excited to hire a full-time Receptionist to be a part of our dynamic team in Lubbock, TX.

As the Receptionist, you will greet and welcome potential and existing clients to the store. Additionally, you will perform other administrative duties to help the Sales Manager manage the day-to-day operations of your store.

Some things our Receptionists love about working at Milan :

• Free Laser Hair Removal
• Bonuses Awarded Every Month
• Strong Company-led Lead Generation
• Comprehensive Benefits

Responsibilities :

• Ensure a positive client experience by exhibiting excellent customer service.
• Field incoming calls to schedule appointments and answer general questions.
• Confirm appointments, communicate with clients and maintain and update client records.
• Assist Sales Manager in outgoing calls to clients for consultation follow-up and notification of promotions and events (no cold calling).
• Support Sales Manager and medical staff with clinic needs such as; treatment room upkeep, event support, and clinic upkeep.
• Process financial transactions.
• Perform daily opening and closing duties.
• Administrative support functions such as filing, photocopying, faxing, etc.

Requirements :

• Minimum high school diploma or GED equivalency
• Excellent customer service skills
• Strong teamwork mentality
• Exceptional communication skills, both written and verbal
• Intermediate computer skills
• Ability to work 38-40 hours per week, including rotating Saturdays and evenings
• Demonstrates initiative and ability to work independently
• Ability to maintain highly confidential information
• Be able to lift 20-40 pounds

Benefits Include :

• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• Free laser hair removal for you and your spouse or legal partner
• Closed on 7 Major Holidays
• 401k retirement plan with vested employer match
• Career advancement opportunities

Familia Dental was established in 2008 and has grown rapidly because of our quality dentistry and our caring, compassionate approach to all people.

Our practice exemplifies the core values of quality, honesty, and care in everything that we do.

When you join Familia Dental as a Front Desk Receptionist, you will have the opportunity to make a real difference in your community while earning a competitive salary, wage increases, and more benefits than ever before such as our newly added 401K plan.

Whether Kick-Starting a New Career or Having Experience, Working as a Front Desk Receptionist at Familia Dental Has Amazing Benefits!

• Endless Career Growth Opportunities
• Hands-On In-Clinic Training
• Latest Technology and Safety Protocols
• Making a Difference Every Day
• Giving Back to Our Community
• Compassionate & Collaborative Team Environment

J ob Purpose

To effectively and efficiently check in patients, verify insurance eligibility, confirm and / or reschedule appointments as needed, and collect payments for services provided.

Qualifications

Knowledge, Skills, and Abilities

• Excellent customer / patient service and verbal communication skills.
• Ability to read, write, speak and understand information and effectively present information one-on-one with patients.
• Ability to apply common sense understanding to carry out details written or verbally instructed.
• Basic computer knowledge and experience with dental management software experience. EagleSoft experience is preferred.
• Ability to work in fast paced, patient-focused environment.
• Detail oriented. Dental Receptionist must be aware of and follow insurance plan rules and protocols.
• Interpersonal skills. Sometimes patients are in pain and / or mental stress. The Dental Receptionist should be patient and sensitive to patient emotions.
• Listening skills. Dental Receptionist must be able to listen to patients and other healthcare workers and follow directions from a Dentist or supervisor.
• Organizational skills. Dental Receptionist should have excellent organizational skills; insure all record keeping requirements are fully and accurately completed.

Qualifications (Experience, Education, License, Certification)

• Previous dental office experience preferred but not required.
• Requires excellent customer service skills.