Overview

The Receptionist supports and adds value to an efficient organization dedicated to quality care and exceptional service.

You will perform a variety of clerical and customer service work in providing support to the hospital, and to clients during often high stress situations.

Tasks include :

• Coordinate the flow of pets and owners in the lobby; placates owners distressed by long waits, scheduling glitches, and other problems.
• Identify potential emergencies in person, and over the phone, and schedule those appointments appropriately.
• Organize and process all payment plans, billing statements, and collections.
• Perform cashiering duties; process refunds, returns and credits as needed.
• Responds to inquiries about the range of services the practice provides and the species it treats; refer to appropriate department / staff member as needed.
• Input data to practice management software to check pets in; make simple postings to accounts; compile data for various reports.
• Receive and distribute incoming mail; and process outgoing mail.
• Coordinate and schedule appointments; provide clients with appointment reminders and any special instructions; call clients whose pets have overdue treatments.
• Respond to client emails; type and edit a variety of correspondence, and process faxes.
• Able to learn basic veterinary medicine terminology.
• Become familiar with retail products, medications, vaccinations, routine testing, and heartworm and flea preventatives and be able to confidently discuss with clients.
• Use Windows based computer systems, word processing, email, web search and other skills needed to effectively use software.

Qualifications

Minimum Qualifications / Requirements :

• High school diploma, GED or equivalent combination of education, and / or experience.
• Knowledge of clerical procedures such as alphabetizing files and records.
• Must be flexible with scheduling and able to work some weekends and holiday.
• Tasks may involve extended periods of time at a keyboard or workstation and / or extended periods of time standing and / or walking.
• Some moderately physically demanding work, involving lifting or carrying up to 50 pounds.

How to Apply

Please apply online through

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Are you a friendly and organized individual looking to start your career as a Front Desk Receptionist?

We are currently seeking enthusiastic individuals with no prior experience to join our team. As a Front Desk Receptionist, you will be the face of our organization, providing exceptional customer service and ensuring a smooth and welcoming experience for our guests.

This is an excellent opportunity to gain valuable skills, learn on the job, and thrive in a professional environment.

Responsibilities :

• Greet and welcome guests with a warm and friendly demeanor
• Answer phone calls and direct them to the appropriate departments
• Provide accurate information to guests and address their inquiries
• Assist with check-in and check-out procedures
• Manage reservations and ensure accurate bookings
• Maintain a clean and organized front desk area
• Handle guest complaints or concerns and escalate when necessary
• Coordinate with other departments to fulfill guest requests
• Assist with administrative tasks, such as filing, data entry, and photocopying
• Uphold the company's standards for professionalism and customer service

Requirements :

• No previous experience as a Front Desk Receptionist required
• Excellent verbal and written communication skills
• Strong organizational abilities and attention to detail
• Professional and courteous demeanor
• Proficiency in basic computer skills, such as Microsoft Office Suite
• Ability to multitask and prioritize tasks effectively
• Willingness to learn and adapt to new situations
• Ability to work well under pressure and handle challenging situations with composure

Why Join Our Team :

• Comprehensive training program to develop your receptionist skills
• Opportunity to gain experience in a professional work environment
• Supportive and collaborative team culture
• Competitive compensation and potential for career advancement
• Exposure to various industries and networking opportunities
• Flexible scheduling options
• Employee benefits and perks

If you are eager to start your career as a Front Desk Receptionist and have no previous experience, we encourage you to apply for this position.

We provide comprehensive training to help you succeed and offer a supportive work environment where you can thrive. Join our team and make a positive impact on our guests' experiences.

Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 1 day per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated Administrative Assistant professional to join our team! The position requires the following, but is not limited to :

• Provide office support services in order to ensure efficiency and effectiveness within the office.
• Effectively communicate with other departments through verbal and / or written correspondence.
• Operate telephone switchboard handling incoming and outgoing calls.
• Organize and distribute branch mail.
• Assists with other duties as assigned within the department or elsewhere on request.

Desired Skills & Experience

• High school education or its equivalent is preferred
• Above average communication skills (written and verbal)
• Organize and interpret data
• Ability to handle multiple assignments

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success.

We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation / benefits package.

Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave.

If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

• Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

Mobley Veterinary Clinic is located in East Nashville, TN. We have been serving pets of Nashville, Madison, Rivergate, Inglewood, Hermitage, and Old Hickory since the ’s.

We are full-service animal hospital providing veterinary care to dogs and cats. We welcome both emergency treatment cases as well as pet patients in need of routine medical, surgical, and dental care.

On top of that, we also offer in-house boarding and grooming services. Here at Mobley Veterinary Clinic we treat our client’s pets as we would our own with a goal to practice quality medicine with an emphasis on client education.

If you are a passionate and caring team player please apply today!

Sign on Bonus of $.00 with Qualifying experience.

As a Receptionist you will :

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services / procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
• Utilizing standard office / business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
• Pay range of $12.35-$18.00 / hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc- FREE doctor access 24 / 7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5, veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8, employees nationwide.

The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s Most Loved Workplaces list in .

Additionally, we have ranked among Inc. ’s List of "Fastest Growing Companies in America" (, , , , and ) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (, , , , and ).

Southside Animal Hospital prides itself in not only being an established and successful hospital but a fun and engaging place to work.

We are a five-doctor, small animal hospital with a large caring team. We are located on the Southside of Nashville close by to the cities of Antioch, Brentwood and Nolensville.

Feel free to come by and check us out and experience our Southside vibe!

As a Receptionist you will :

• Receive and place calls to clients for the purpose of scheduling.
• Prioritize multiple tasks in a calm, organized manner.
• Maintain proper documentation through client and pet records, i.e. referral documentation, previous medical history received, etc.
• Assist all clients by providing necessary instructions, information and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments.
• Utilize hospital computer systems to document medical records and communicate with clients and teammates.
• Manage the financial needs of the hospital by maintaining accurate balances through collection of client transactions, following all cash and credit card handling procedures, and following proper opening and closing procedures.
• Excellent customer service skills and an exceptional level of communication in a professional manner.
• Advocate for pets through client education on preventative care, pet health needs, treatment recommendations and all other hospital services / procedures.
• Maintain a positive attitude in all interactions with clients, pets and other teammates.
• Demonstrate ability to show empathy toward clients and treat pets with compassion and respect.
• Utilizing standard office / business equipment.
• Knowledge of veterinary medical terminology and procedures.
• Flexible schedule including some weekend and holiday shifts.
• Experience with veterinary software is preferred.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.
• Possession of organizational skills.
• Critical thinking Understanding logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Must possess strong verbal and written communication skills, good judgment and ability to manage stressful situations.
• Pay range of $12.35-$19.00 / hour based on experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (k)
• Life Insurance (Basic, Voluntary & AD&D)
• Short Term Disability
• Paid Time Off (Vacation & Public Holidays) - for eligible positions only
• SVP offers educational assistance for qualified teammates to enroll in AVMA-CVTEA accredited veterinary technician programs
• Teladoc- FREE doctor access 24 / 7
• Discounted Veterinary Care
• EAP (Employee Assistance Program)
• A large network of over 5, veterinary professionals who all share common interest in promoting a collaborative working environment and individual career growth
• Opportunity to make an impact in your community while tackling a challenging, variety of tasks and the ability to help animals among a great team of people!

Our team’s continuous dedication has rewarded us with remarkable growth, and Southern Veterinary Partners now employs more than 8, employees nationwide.

The organization’s success has not gone unnoticed, landing us recognition as #19 on Newsweek’s Most Loved Workplaces list in .

Additionally, we have ranked among Inc. ’s List of "Fastest Growing Companies in America" (, , , , and ) and the Birmingham Business Journal's "FastTrack 30" of the Fastest Growing Companies in Birmingham (, , , , and ).