Description

Receptionist†AdventHealth Orlando

Location : 601 EAST ROLLINS STREET, Orlando, 32803

All the benefits and perks you need for you and your family : (Customizable

• Â Â Â Â Â Â Â Â Â Benefits from Day One
• Â Â Â Â Â Â Â Â Â Paid Days Off from Day One
• Â Â Â Â Â Â Â Â Â Student Loan Repayment Program
• Â Â Â Â Â Â Â Â Â Career Development
• Â Â Â Â Â Â Â Â Â Whole Person Wellbeing Resources
• Â Â Â Â Â Â Â Â Â Mental Health Resources and Support
• Â Â Â Â Â Â Â Â Â Pet Insurance*
• Â Â Â Â Â Â Â Â Â Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
• Â Â Â Â Â Â Â Â Â Nursing Clinical Ladder Program*
• Â Â Â Â Â Â Â Â Â Sign-on Bonus*
• Â Â Â Â Â Â Â Â Â Relocation Bonus*
• Â Â Â Â Â Â Â Â Â Team Based Nursing Model*
• Â Â Â Â Â Â Â Â Â Reimbursement for the NCLEX*
• Nursing or BU specific benefits and perks

Our promise to you :

Joining AdventHealth is about being part of something bigger. Itâ€s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit.

AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ.

Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule :  Part  Time Days

Shift : Â Saturday, Sunday and Monday 6 : 00am-2 : 30pm

The role youâ€ll contribute :

Under general supervision, the Administrative Receptionist (known as the “Adventure Guide Captain†at Childrenâ€s Hospital) is responsible for personally facilitating the appropriate, accurate flow of information and services needed to anyone in / or calling the hospital, in the most expeditious, courteous, professional, and customer service-oriented manner possible, while adhering to the Advent Health Corporate Compliance Plan and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value youâ€ll bring to the team :

•        Provides a consistently high level of service and satisfaction to patients and guests focusing on the AH Mission : To Extend the Healing Ministry of Christ;

and Vision : To Become a Global Pacesetter Delivery Preeminent Faith Based Healthcare.

•        Answers phone using excellent telephone etiquette, and responds to requests in a courteous, professional and efficient manner.

•        Promotes a caring work environment †courteous, thoughtful and supportive of co-workers in a strong teamwork environment.

•        Uses computer skills to assists guests, patients, and healthcare team with appropriate information.

•        Participates in departmental performance improvement initiatives.

•        Maintains up-to-date and thorough knowledge of the Main Hospital, Childrenâ€s Hospital, and / or ancillary locations, as applicable, such as the Medical Plaza, and AHCI, and associated phone numbers.Â

•        Follows all AH Policies and Procedures and utilizes all communication tools, e-mail, Energizers, etc. to remain informed.

•        Performs other specialty services and duties as requested to ensure the smooth operation of the entrance / lobby and Patient Experience.

•        6072 †Has frequent contact with children, ages 0-17, who are either patients or family members at Advent Health for Children;

interacts in an age appropriate manner with the children to help them feel at ease in a hospital environment.

Qualifications

Minimum qualifications :

•        Ability to understand guests†needs and respond to them in a proactive, courteous, professional, and efficient manner, as perceived by the customer

•        Excellent telephone etiquette and ability to read, write, and speak appropriately in English using good diction, and respond to guests†needs

•        Basic computer, typing, and fax machine knowledgeÂ

•        Ability to recognize, pronounce and find names and telephone / room numbers of patients, personnel, and physicians

•        Able to multitask and perform various job responsibilities simultaneously in a highly interactive environment, and provide a positive patient experience for patients, their families, and the community

•        Prior customer service experience

Preferred qualifications : Â

•        Fully bi-lingual in English and Spanish, or any of the following languages : Portuguese, Creole, Vietnamese, French, German, Russian, Arabic, and Korean

•        Interpersonal / customer service skills / qualities : Positive attitude, warm friendly, approachable, genuinely caring and compassionate, and professional

•        Dependable, self- motivated and adaptable to varying work environments

•        Formal education in social sciences and / or healthcare

•        Customer service management experience

•        High school diploma / GED or equivalent education

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.

With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.

We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida.

Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols.

In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States.

Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

Job Description Summary :

Will handle most clerical duties associated with a medical clinic.

The job of Patient Services Specialist (PSS) is divided into stations. Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day.

However, in addition to the usual duties of the station they are sitting in, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times.

All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations.

Due to the different office layouts, the person doing the named station that day or week may not perform some of the listed job duties.

Demonstrated strong copywriting and editing skills are essential. Requires attention to detail and the ability to consistently meet time-sensitive priorities.

Must be highly organized with the ability to be flexible, according to changing priorities.

Performs other duties and projects as assigned.

Position Qualifications / Requirements

Education :

High School Diploma / GED required.

Previous Experience :

• Experience in the healthcare field is highly preferred. Attention to detail with strong ability to multitask. Excellent interpersonal skills.
• Strong communication skills with a wide variety of personalities.

Core Capabilities :

Analysis & Critical Thinking : Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.

Must be detailed oriented with the ability to exercise independent judgment.

Interpersonal Effectiveness : Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.

Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.

• Communication Skills : Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation) are an active listener, and effectively provides balanced feedback.
• Customer Service & Organizational Awareness : Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration, and partnerships, as well as a positive employee, physician and community relations.
• Self-Management : Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision.

Ability to work remotely effectively as required.

• Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.
• Computer Skills : Proficiency in Microsoft Office : Word, Excel, PowerPoint, and Outlook required.

4.Certifications / Licenses :

Valid state Driver’s License for travel to satellite offices and offsite meetings. Compliance with the company Driver Safety Operations and Motor Vehicle Records Check Policy is required.

5.Travel

26-50%

Remote :

As a reminder those who drive must provide copies of the declarations page of their personal insurance policy for each vehicle that they can use to the Human Resources Department for verification purposes annually.

Required Limits : Split Limits of $100,000 / $300,000 / $100,000

6. Standard Core Workdays / Hours :

Monday to Friday 8 : 00 AM 5 : 00 PM.

EEOC

FCS is an EEO / Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

SCREENINGS Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve.

All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening.

Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza and COVID-19 vaccines, barring an approved exemption.

In addition, FCS is a drug-free workplace, and all new hires will be subject to drug / nicotine testing.

Job Description :

Paul Davis provides professional and commercial emergency restoration services for disasters of all sizes. From water and flood damage, to fire damage and mold remediation.

Paul Davis franchise professionals are available 24 / 7 to clean up and repair damage to residential and commercial property.

As a Paul Davis Restoration , you will be tasked with professionally and compassionately answering incoming calls from potential and existing customers and vendors.

You will also be the first point of contact for reaching out to sales leads from a variety of sources. Daily tasks include recording data into the Paul Davis proprietary software, create job folders for our project management team, code and key invoices, contribute to marketing efforts, make customer appointments and share in the multitude of tasks to assist the daily operational needs of the company.

Obtain and record required paperwork / invoices from Subcontractors and vendors to ensure timely and efficient payment processing.

Title : Receptionist

Hours / Week : Full-time, 40 hours

Territory : Orange, Osceola, and Seminole Counties

Responsibilities :

• Operate multi-line phone system.
• Provide excellent, professional customer service to internal and external staff
• Provide clear, pleasant speaking voice and excellent verbal and written communication skills
• Demonstrate patience and compassion with customers
• Be enthusiastic and service oriented
• Be able to multi-task and handle heavy workloads at times
• Provide administrative support to staff
• Code and key invoices and record timesheets
• Enter incoming subcontractor and vendor invoices daily, scan, and filing of invoices
• Review & address incoming statements monthly
• Coordinate, obtain, enter, and file Subcontractor Agreements & Certificates of Insurance
• Maintain Sub / Vendor in RMS contact and CRM
• Represent the Paul Davis principles of honesty and integrity

Skills and Knowledge :

• Strong verbal and written communication skills
• Strong organization and analytical skills
• Exemplary computer skill i.e. Internet and Microsoft Office
• Familiarity with RMS and Xactanalysis preferred
• Enjoy working with people
• Spanish speaking a plus

Personal Characteristics :

• Professional demeanor
• Personable, presentable, articulate
• Dependable and punctual
• Reference, drug testing, background checks, driving record

Receptionist

PRIMARY OBJECTIVES / JOB SUMMARY

Responsible for answering and directing incoming phone calls. Greet customers as they enter the Collision Center.

ESSENTIAL RESPONSIBILITIES / JOB FUNCTION Other duties may be assigned as necessary

Ensures that every customer is greeted and welcomed promptly, professionally and in a welcoming and friendly manner via phone or in-person.

Answer phoneswithin the first 3 rings and directs all calls to the correct individual.

Schedule appointmentsand pick-ups.

Provide updates to customers and insurance companies on the status of vehicle repairs.

Document and update customer records based on interactions.

Receive vehicles when they are dropped off.

Deliver vehicles to customers when they are picking them up.

Accurately manage a cash drawer.

Process payments.

Communicate with insurance companies.

Provide outstanding customer service to internal and external customers.

Other duties as assigned.

SKILLS / REQUIREMENTS

High School Diploma or equivalent required.

1-4 years of receptionist or customer service experience strongly preferred.

Knowledge of MS Office Suite preferred

Effective communication (written and verbal) and interpersonal skills required.

Ability to work in a high performance, fast-paced team environment.

Ability to adapt to and work effectively within a constantly changing environment.

Previous experience in customer service, sales, or other related fields is preferred.

Ability to build rapport with internal and external customers.

Ability to prioritize and multitask.

Positive, welcoming, energetic, and professional demeanor.

Excellent written and verbal communication skills.

Behaviors / Competencies :

Integrity-Respect and accountability at every level and every interaction

Customer Service-Provide the highest level of customer service while building customer satisfaction and retention

Innovation-Develops and displays innovative approaches and ideas to our business

Teamwork-Contributes to building a positive team spirit andsupports everyones efforts to succeed

Physical & Environmental

While performing the duties of this job, the employee is regularly required to use hands, and is required to talk and hear.

The employee is frequently required to stand, sit, and walk occasionally for long periods at a time. The employee may occasionally be required to reach with hands, arms and move objects up to 20 pounds.

Specific vision abilities required by this job include close vision, peripheral vision, and ability to adjust focus. In addition, abilities for assessing the accuracy, neatness and thoroughness of the work assigned is required.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individual with disabilities to perform the essential function.

Classic Collision is an Equal Opportunity Employer :

As an equal opportunity employer, Classic Collision does not discriminate against any employee or candidate based on age, race, gender identity, gender expression, genetic information, national origin, physical or mental disability, protected veteran status, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by all applicable federal, state, and local laws.

Reasonable Accommodations :

Classic Collision is an equal opportunity employer that is committed to working with and providing reasonable accommodations to individual with disabilities.

If you have a disability and you believe you need a reasonable accommodation to search for a job opening or submit an online application, please

e-mail . This email is listed exclusively to assist disabled job seekers whose disability prevents them from being able to apply online.

This job description is not a complete statement of all duties and responsibilities comprising the position.

Job Description :

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services.

With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Hand & Stone - Dr Phillips / Windermere, is seeking a Spa Receptionist.

You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding !

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

Responsibilities :

• Meet membership sales goals
• Detailed knowledge of the menu of services don’t worry, we’ll train you!
• Have excellent customer service to members and guests, while building relationships that last
• Capable of working flexible hours
• Effectively communicate sales, promotions, and service options with clients
• Uphold spa cleanliness standards
• Bring a positive and energetic attitude
• Answer phones, schedule appointments, and file documents
• Perform various other duties as assigned

What’s in it for you?

• Competitive Compensation - hourly wage PLUS commissions.
• Contests - do you want to put your sales skills to the test? See what we have in store!
• Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
• Ongoing Training - We are ALWAYS learning and improving.
• Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!
• Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
• Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?

Qualifications :

• Must be 18 years old or older
• Must be exceptionally organized and have great attention to detail
• Must be a strong team player with the ability to work independently with minimal supervision