JOB DESCRIPTION JOB TITLE : QUALITY ASSURANCE MANAGER FLSA : EXEMPT DEPARTMENT : EMPLOYMENT SERVICES REPORTS TO : PROGRAM MANAGER LOCATION : WESTCHESTER COUNTY, NY SALARY : $57,000.

00 -$ 67,000.00 SUMMARY : The Quality Assurance Manager is responsible for developing, managing, and oversee our teams DSS quality control and management processes.

In this role, you will be responsible for establishing procedures for quality control and ensuring our practices adhere to industry standards and government regulations.

Additionally, you will be responsible for overseeing the Program Assistant team. We expect you to compile and analyze our team’s core compliance, policies and procedures, conduct internal quality control audits, and plan corrective measures to mitigate compliance risks.

Under the guidance of the Program Manager, you will also report incidents related to quality assurance and regulatory non-compliance.

DUTIES & RESPONSIBILITIES : Ensure that Employment service staff are completing the following : Enrolling participants into Apricot data system including all mandatory data elements Assessing clients using the proper Assessment tools Completing any and all enrollment documents fully and accurately Entering data regarding client disability and employment information plus uploading supporting documentation Reviewing all supporting documents as it pertains to their participation in job search Are copying and filing employment verification for the appropriate milestone outcomes Reviewing clients Eligibility / Referral decisions Checking that the participant has his / her I9 documents in program chart Attending and participating in team meetings Updating workshop attendance and CWEP hours align with timesheets Follow up with staff when information is contradictory or incomplete.

Provide data quality feedback and corrective assistance on a monthly basis Review and ensure the proper case closures align with monthly reports Continue to look for ways to streamline systems in our data collection & entry processes Meets with direct report for weekly supervision Reviews and submits accurate, timely reports as requested Other duties as assigned EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS : Bachelor’s degree preferred.

At minimum 2 years’ experience in quality assurance experience is a must. Workforce development experience is a plus. Excellent communication (written and verbal) ability to convey information in a clear and concise manner.

Demonstrated talent and ability to learn new technologies and implement them successfully. Good working knowledge / skills with Microsoft Office products including, but not limited to Excel, Word.

Strong interpersonal skills, professional presence, and ability to interact with a diverse audience. Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS : Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year.

We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities.

Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day.

We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team.

EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA) : The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance.

Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR

Move forward with us! At NJ TRANSIT, you'll join us in transforming the third largest transportation agency in North America.

We are committed to delivering safe, reliable service that gets our customers to their destinations on time and we're looking to hire talented folks with a love of learning to make it all possible.

This position presents the exciting professional opportunity for you to grow your career and to make a difference by working to ensure the hiring of top talent committed to the revitalization of NJ TRANSIT.

Director, Quality Assurance / Quality Control : Directs the day-to-day Quality Assurance / Quality Control (QA / AC) programs for maintenance activities at the MMC and outlying points, including vendor QA for repair and return items.

Assures all maintenance standards are based on proven industry standards.

• Directs comprehensive analysis of all NJ TRANSIT Rail rolling stock performance. Isolates maintenance and performance problems, and participates in the development of campaigns for corrective action.
• Develops and maintains the Rail rolling stock QA / QC program in accordance with FTA standards to assure NJ Transit’s capital program qualifies for FTA funding.
• Develops, negotiates and implements QA acceptance programs for all new rolling stock acquisition.
• Participates in the development of technical specifications for the procurement of revenue and non-revenue rolling stock.
• Manages the activities of assigned personnel. Oversees project assignments, travel schedules to assure staff is most effectively utilized, trained and scheduled.
• Education & Skills Required : Bachelor’s Degree in Engineering or related field from a U.S. Department of Education accredited college or university, and seven (7) years of increasingly responsible experience in the engineering or mechanical field, to include managerial experience.
• Extensive knowledge of FRA and AAR regulations, and experience in implementation and ongoing maintenance of ISO 9001-2015 program desirable.
• One year of closely related experience can be substituted for each year of education required.
• What we offer : Comprehensive Family Health Insurance Prescription, Dental, Vision
• Flexible Spending Account
• Prescription
• Life Insurance
• Paid Leave
• 401(a) and 401(k) Retirement Plans up to 9% match
• Tuition Assistance
• Qualified Transportation Expense Plan (QTE)

At NJ TRANSIT we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer.

INDRA1

Job Description

Chief Quality Officer- Assurance

At EisnerAmper, we look for individuals who welcome new ideas, encourage innovation, and are eager to make an impact. Whether you’re starting out in your career or taking your next step as a seasoned professional, the EisnerAmper experience is one-of-a-kind.

You can design a career you’ll love from top to bottom we give you the tools you need to succeed and the autonomy to reach your goals.

The Chief Quality Officer (CQO) is a Partner in EisnerAmper LLP and a critical leader in the firm’s Assurance management team.

The CQO will report to the firm’s CEO and will work closely with the firm’s Managing Partner and will lead the National Office of Professional Practice.

This individual must be able to operate in a growing, fast-paced firm and be able to assess, monitor and make decisions related to firm risks.

The individual must demonstrate the ability to think strategically and take existing knowledge and use it to gain an understanding of new & emerging industries.

The individual must be willing to learn and grasp the gravity of a wide range of industry-specific situations and concepts.

Must be highly intelligent, analytical and a team player with exceptionally strong leadership skills and a high sense of urgency.

The individual will be an engaging communicator with the ability to successfully partner and forge strong relationships across the firm.

In addition, the individual will be expected to elevate the assurance firm and build and design a sustaining quality management capability.

It is imperative that the individual has a superb knowledge of the professional standards and can apply the firm’s view of these standards in various situations that involve a high degree of risk and be comfortable making difficult decisions that are in the best interests of the Firm.

What it Means to Work for EisnerAmper :

You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry

You will have the flexibility to manage your days in support of our commitment to work / life balance

You will join a culture that has received multiple top Places to Work awards

We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions

We understand that embracing our differences is what unites us as a team and strengthens our foundation

Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work

Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts

What Work You Will be Responsible For :

Oversee the Firm’s Global Risk Management program.

Oversee the National Office of Professional Practice, including the Firm’s Chief Accountant and Chief Auditor

Detect and proactively address potential risk issues.

Regularly interface with the Eisner Advisory Group’s General Counsel

Manage and oversee the Independence function across the alternative practice structure.

Maintain the Firm’s monitoring and inspection program.

Participate in the design of the Firm’s acceptance and continuance policies and procedures.

Consult with teams on a wide variety of risk management matters.

Uphold the excellent quality reputation of our firm.

Basic Qualifications :

An experienced partner or partner equivalent with a minimum of 20 years of steady career progression including ten or more years as a partner in a top-20 accounting firm.

Bachelor’s degree is required

Certified Public Accountant (CPA) license in good standing is required.

Planned and led audits of both public and private companies

Experience in the financial services - asset management industry a strong plus

Developed and participated in the development of audit methodology

Comprehensive knowledge of AICPA and PCAOB standards as well as SEC Rules and regulations.

Comprehensive knowledge of US GAAP

Involvement in firm risk management consultations and decision making

Exposure to civil and criminal actions and resolution thereof.

Management of a team of relevant scale to this role. Ability to attract, develop, retain and motivate top talent.

Track-record of collaboration and influencing across a large organization to deliver to expectation.

Has excelled in a fast-paced, rapidly changing, growth business.

Preferred Qualifications :

MBA or advanced degree a plus

We strongly believe in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed.

As such, EisnerAmper is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or protected veteran status, citizenship, or other protected characteristics under federal, state, or local law.

About our Audit team :

In the EisnerAmper Audit Group, we’re transforming the traditional reputation of auditing. By operating on the core tenets of profound trust, professional integrity, and consistent results, we strive to create lasting partnerships with our clients based on solutions rather than simply identifying issues in their financial statements.

To stay up to date with evolving industry processes and regulations, we place a heavy emphasis on continued education and the consistent adoption of new technologies.

This enables us to effectively innovate, grow as individuals, and provide faster, more accurate solutions and due diligence for our partners.

Acting as a trusted third party to our clients, we provide solutions that create assurance and peace of mind. Because we understand trust comes with time, we define success by the relationships we create and foster.

We act as a trusted business advisor every step of the way, from a client’s first financial report to their close of business.

PURPOSE STATEMENT

Manages all plant units responsible for monitoring and ensuring plant products properly designed, safe and meet customer specifications and company quality and reliability standards.

Develops and implements short-term and mid-term business plans for department and assists in the development of the strategic plan for the plant.

KEY ACCOUNTABILITIES / OUTCOMES

• Manages and directs staff responsible for implementation of Quality Management Systems in accordance with plant and company standards.
• Leads development of new items understands voice of the customer and delivers solutions for customer needs.
• Develops, implements and communicates short-term and mid-term (1 - 2 years) business plans for the operations, ensuring associates understand the link to the plant, division and the corporation’s business plans and understand their role in accomplishing these plans.

Assists in establishing the longer-term strategic plans for the plant.

Mentors and motivates associates, providing training and development to optimize their performance and personal growth.

Communicates performance standards to associates, recognizing and rewarding individual and team accomplishments and counseling performance problems.

Ensures all associates have the resources and capabilities to effectively accomplish their responsibilities.

• Serves as a member of the plant’s Steering Team.
• Resolves hotline complaints about plant products, maintaining necessary records regarding the problem’s resolution. Meets with vendors, customers and quality representatives and other company staff to discuss and resolve quality issues.
• Ensures new products and processes are ready for production including conducting plant trials, requesting new raw materials, developing formulas, and completing specifications.
• Maintains lab books and other documents per company policy.
• Ensures that the company's product "hold" policies and procedures are communicated to plant staff and that the plant adheres to the procedures.

Recommends, as appropriate, the suspension of production or the release of product when quality standards are not achieved.

• Leads and / or participates in quality audits of the plant.
• Participates in regular meetings with plant management to discuss quality improvements, food safety, regulatory compliance, new products and process development.
• Develops, maintains and reports required operational information to management. Ensures all quality-related information required for regulatory reviews and reporting is maintained by the plant.
• Ensures that all GMP and Safety standards are in compliance.
• Participates in weekly GMP, sanitation and safety inspections throughout the production departments and corrects, or issues work orders to correct, any identified deficiencies.

Follows up on work orders, with the appropriate Associates to ensure expeditious performance of the requested work.

Keeps abreast of latest manufacturing technologies, systems, and quality control practices. Maintains a comprehensive understanding of all products manufactured by the plant as well as the raw materials, packaging materials, and operations required in the manufacturing process including quality specifications and standards.

KNOWLEDGE / SKILLS / EXPERIENCE

• BA / BS degree in Food Science, Microbiology, Chemistry, Engineering, or related field
• 5 years supervisory experience in a food-processing, pharmaceutical or chemical manufacturing organization
• 1-2 years of product development, research or other technical lab based experience
• Demonstrated knowledge and application of statistical process control, quality assurance techniques and tools and quality management principles in a food, chemical or pharmaceutical manufacturing environment
• Demonstrated ability to work collaboratively with customers and other functions.
• Working knowledge of USDA / FDA regulations, Good Manufacturing Practices (GMPs), HACCP / Preventative Controls, food allergens and pest control
• Demonstrated knowledge of Quality Systems
• Demonstrated knowledge of efficient and safe manufacturing operations to include product and associate safety, OSHA standards, product quality (success rates), and cost control (minimizing downtime and waste, optimizing yield)
• Demonstrated ability to direct, coach, and train associates as well as plan, monitor and schedule work
• Demonstrated ability to analyze and resolve problems
• Demonstrated mechanical and spatial aptitude, including the ability to disassemble and reassemble equipment
• Demonstrated ability to formulate and understand complex mathematical equations including basic statistical analysis
• Proficient using Excel or other spreadsheet software
• Knowledge in SAP / PLM or similar systems

Rich Products Corporation, its subsidiaries and affiliates ( Rich’s ), are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, gender identity, sexual orientation, marital status or any other legally recognized protected basis under federal, state, or local law.

The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Richmond University Medical CenterQuality Management Full-Time, Day Shift, 9am-5pm

GENERAL SUMMARY

Coordinates and manages comprehensive quality assurance and performance improvement efforts throughout the organization.

Participates in hospital / leadership teams / committees as requested.

Functions as the leader of multidisciplinary teams and task forces to insure the identification, collection, analysis, and reporting of quality metrics, with a focus CMS / TJC quality-related future performance metrics across the network.

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Monitors and promotes adoption of system wide quality analytics platforms including claims based analytics tools, quality dashboards and other reports as needed;
• Coordinates multiple, complex project plans for hospital initiatives that drive safety culture and improvement;
• Prepares and presents informative and actionable quality and pay for performance dashboards to appropriate committees throughout the organization;
• Provides the oversight for the management of adverse events;
• Develop and maintains the databases for patient safety, RCA2, peer review, and daily huddling modules; working directly with stakeholders on the design, implementation, and reporting of these solutions, supporting data and technical needs, and future enhancement activities;
• Administration of the patient safety event reporting, RCA2, peer review, patient feedback, and other databases as necessary;
• Leads and directs all quality management analytics activities for RUMC, including CMS quality metrics and Leapfrog projects and plans for improvement;
• Assists the Vice President with the development and implementation of a strategic plan that influences policy decisions for improved quality with data.

This includes direct engagement with many benchmarking quality based systems, as well as quality and safety registries.

• Promote the professional and clinical development of facility staff regarding the patient experience through preceptoring, rounding, modeling and formal / informal interactions.
• Actively connects with the patient at the bedside and serves as a liaison to connect the patient’s voice, expectations, and perspective with the hospital care team.
• Actively connects with the patient at the bedside and serves as a liaison to connect the patient’s voice, expectations, and perspective with the hospital care team.

Quality

• Assists with the operations and management of the Hospital Quality Committees
• Assists with the improvement of the Leapfrog Safety Grade and Medicare Star Ratings
• Assist with the quality reviews and quality dashboards at the organizational and department levels.

Management Direction and Coordination

Provides ongoing education / training for the CSR teams, Managers, hospital leaders, and members of the Medical Staff. Assists in the preparation / completion of the survey readiness activities including but not limited mock surveys and tracers.

Develops and communicates the goals, objectives, and initiatives within the annual Regulatory Readiness Plan. Primary responsibility to ensure plan adherence and success.

Preparation of complete, accurate and timely reports and summaries for committees, departments, Administration, the Medical Executive Committee and the Board of Trustees as related to the functions of the Department.

Leading efforts progress of our equity plan’s goals, as well as the execution of strategies that map toward those goals.

Partnering with the Quality Management team to ensure continuous learning and quality improvement regarding KPI’s, health equity metrics, and organizational culture and practice.

Interdepartmental Coordination

Manager of Health Equity reports to this position Manager of Clinical Effectiveness Reports to this position Manager of Quality reports to this position Collaborates effectively with staff across all other departments throughout the Hospital.

Assists in the preparation of formal responses to regulatory agencies for any citations received with action plans for correction in collaboration with clinical leaders and staff involvement.

Monitors status of compliance with corrective action plans until each citation has been corrected and closed. Takes a leadership role in intra-disciplinary committees and work groups.

KNOWLEDGE SKILLS AND ABILITIES REQUIRED

Education and Experience

• Master’s degree or higher and / or 10 years’ experience working in Hospital Quality and Performance Improvement.
• Experience in supporting system wide surveys and oversight of performance improvement plans, plans of correction and special projects.
• A minimum of 5 years of successful experience leading performance improvement and corrective action plans.

Knowledge :

• Knowledge of Joint Commission Standards; coaching and facilitation skills a must.
• Governmental (State and Federal) regulations, requirements of Joint Commission and other accrediting agency standards;

included but not limited to NFPA, OSHA, CMS CoP and NYSDOH.

• Knowledge and experience in the development and implementation of policies and procedures.
• Management and organization principles and practices.
• Principles of retention and release of information.
• Demonstrated understanding of cultural values and norms of various communities, particularly of communities of color, LGBTQ+ and Recovery communities.
• Understanding of culturally-specific resources available within the community.
• Data collection, analysis and display techniques, both manual and computerized.
• Competent in the use of computers, especially Microsoft Word, Excel and Power Point.
• Strong interpersonal skills and ability to multi-task; excellent verbal and written skills.

Ability To :

• Lead and manage staff in an effective and respectful manner.
• Deal with sensitive issues.
• Function independently and effectively in stressful situations.
• Lead and oversee multiple processes simultaneously.
• Network and interact effectively with every department and staff level.
• Organize efficiently with exactness to detail. Must possess organizational skills to coordinate the various activities.
• Maintain confidentiality.