Full-time

Community Relations Director Position Summary

Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community.

As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.

Qualifications and Required Experience for Community Relations Director :

  • Excellent communication skills and a compassion for older adults.
  • Must possess valid driver’s license.
  • Previous sales and / or marketing experience in healthcare or service related setting.
  • Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
  • Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
  • High degree of interpersonal relationship skills.
  • Strong organizational and time-management skills.
  • Considerable initiative, judgment, and leadership skills.
  • Problem solving and logic skills.

Primary Responsibilities for Community Relations Director :

  • Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
  • Develop and implement marketing plans.
  • Organize and manage a successful networking and community outreach program.
  • Effectively track and cultivate all prospects utilizing the sales software.
  • Ensure that a census of budgeted occupancy or higher is maintained.
  • Monitor and manage the marketing budget.
  • Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
  • Maintain a thorough working proficiency on the lead management system.
  • Develop a rapport and positive relationship with prospective residents and families.
  • Ensure that model suites are well maintained.
  • Assist in the planning and implementation of in service training, touring, and presentations.
  • Provide tour training and customer service training to staff.
  • Make written and weekly oral reports and meet as directed with the Executive Director.
  • Oversee and / or coordinate new resident move-in process with appropriate team members.
  • Work in conjunction with other members of the Leadership Team.
  • Conduct effective sales meetings.
  • Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
  • Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
  • Participate in weekly occupancy call and focus calls as required.
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Community Relations Director Position Summary

Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community.

As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.

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  • Conduct effective sales meetings.
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About Camelot Illinois :

Camelot Illinois operates the Illinois Lottery, a modern enterprise that truly benefits the people of Illinois. We place consumers and social responsibility at our core, providing funding for schools, capital projects, and special causes.

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  • Bachelor’s Degree in Communications, Journalism, Public Relations or a related field.
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Working For Camelot Illinois

We are a transformative lottery company with world-class people, technology, and operations that is committed to powering possibilities for our employees, our partners, and our consumers.

With grit and determination we believe in doing not just the easy thing but the right thing. The Camelot values of Do good, Be accountable, Stay connected, Keep improving, and Spark enthusiasm are embedded in the design of our organization and our plans for Illinois.

  • Do Good : We care about our communities, our stakeholders, and each other. We act with integrity & honesty, as a positive force for Illinois.
  • Be Accountable : We drive results. And we continually strive to get those results more efficiently and effectively.
  • Stay Connected : Being open, honest, and collaborative is what makes us, us. This is embodied in our messaging and communications and in how we treat each other.
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  • Spark Enthusiasm : We incorporate energy and laughter into every aspect of our work to create positive and entertaining experiences.

Moreover, we pledge to have the highest standards of respect, diversity and inclusion at our company and support and encourage our partners to do the same.

Camelot Illinois is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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