American House Senior Living Communities Jobs (3)

Sous Chef Position Summary :

Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, Assisting the Culinary Director in the overall functioning of the dietary department.

Primary Responsibilities for Sous Chef :

• Ensure the highest quality of customer service is available for our residents.
• Assists the Culinary Director with proper orientation and training of new staff.
• Verifying staff are in proper uniforms daily.
• Responsible for knowing all information in the employee-handbook.
• Responsible for maintaining proper / hygienic food handling techniques and the overall sanitation requirements of a food service area and the personnel.
• Responsible for walking through the dining room during meals communicating with residents regarding satisfaction.
• Responsible for setting up food and supplies for special events in coordination with the building Executive Director and Lifestyle Director.
• Responsible for maintaining sanitary conditions in dining room areas.
• Responsible for overseeing the proper use of all dietary equipment.
• Responsible for carrying out any emergency procedures required during shift.
• Notes and reports areas or articles in need of repair.
• Engage in prospective resident visits.
• Maintain regulatory compliance where applicable.
• Other duties as assigned by Culinary Director or Executive Director.
• All Assistant Cooks must obtain and maintain a Serve Safe Certification.
• Must be able to work every other weekend.

Dishwasher Position Summary :

Under the direction of the Culinary Director, primary responsibilities include, but are not limited to, ensuring a high quality, positive dining experience for our residents.

Qualifications and Required Experience for Dishwasher :

• Excellent communication skills and a compassion for older adults
• Training and experience in dietary / food service techniques

Primary Responsibilities for Dishwasher :

• Ensure the highest quality of customer service is available for our residents.
• Works closely with the Culinary Director and other culinary staff.
• Cleans tables, washes dishes, and performs other general and assigned cleaning tasks.
• Loads and unloads materials, cleans equipment, and assists in all areas where assigned.
• Maintain proper water temperatures for dishwasher.
• Manage three sinks, keeping organization as a primary focus in order to clean dishes, pots, and pans properly.
• Maintain a clean work area; keep trash at an acceptable level and remove it when necessary.
• Assists with event set-up and tear-down as directed.
• Assists in other operations as needed; other duties as assigned by the Culinary Director and / or Executive Director.

Community Relations Director Position Summary

Under the general direction from the Regional Sales Director, with support from the Executive Director, the Community Relations Director assumes the overall responsibility for Sales and Marketing of their community.

As an advocate for potential residents, the Community Relations Director shares information about the community, gives tours to potential residents and their family members, and works with the Executive Director to create and maintain an inviting and welcoming community to all residents.

Qualifications and Required Experience for Community Relations Director :

• Excellent communication skills and a compassion for older adults.
• Must possess valid driver’s license.
• Previous sales and / or marketing experience in healthcare or service related setting.
• Excellent computer skills, working proficiency in Microsoft Excel and Microsoft Suite of products.
• Knowledge of the physiology and psychology of the older adults and the needs of the caregiver.
• High degree of interpersonal relationship skills.
• Strong organizational and time-management skills.
• Considerable initiative, judgment, and leadership skills.
• Problem solving and logic skills.

Primary Responsibilities for Community Relations Director :

• Ensure effective communication to Leadership team regarding marketing, sales, and occupancy issues.
• Develop and implement marketing plans.
• Organize and manage a successful networking and community outreach program.
• Effectively track and cultivate all prospects utilizing the sales software.
• Ensure that a census of budgeted occupancy or higher is maintained.
• Monitor and manage the marketing budget.
• Set, track, and accomplish goals on a timely basis for completed calls, mailings, leads generated, appointments set, presentations, and closings as outlined within Monthly Marketing Plan.
• Maintain a thorough working proficiency on the lead management system.
• Develop a rapport and positive relationship with prospective residents and families.
• Ensure that model suites are well maintained.
• Assist in the planning and implementation of in service training, touring, and presentations.
• Provide tour training and customer service training to staff.
• Make written and weekly oral reports and meet as directed with the Executive Director.
• Oversee and / or coordinate new resident move-in process with appropriate team members.
• Work in conjunction with other members of the Leadership Team.
• Conduct effective sales meetings.
• Submit recommendations to the Executive Director for the budget completion, equipment, and supplies.
• Ensure adequate supplies and equipment is available to meet the day-to-day operational needs of the Community Relations Department.
• Participate in weekly occupancy call and focus calls as required.