Podcasts on Amazon Music are listened to by millions of customers worldwide on iOS, Android, web, and Alexa enabled devices. But it’s still Day 1 for the Amazon Music Podcast experience, and we’re looking for some great engineers to help us make it even better.

As a Principal Technical Program Manager at Amazon Music Podcasts, you will have the opportunity to work closely with product, design, software development and platform teams to implement strategy and execution. You will collaborate with the product teams to deliver the best solutions with efficient use of resources and technologies. You will make strong business cases for project prioritization and investment. You will also assess risks, anticipate bottlenecks, make tradeoffs, balance the business needs versus technical constraints and inspire risk-taking behavior to maximize business benefit. If you enjoys solving problems in a dynamic environment and influencing business and technical leaders with your creative solutions, we want to talk to you!



Key job responsibilities

• Drive implementation and delivery of large-scale Podcast initiatives.
• Lead agile engineering and design teams to coordinate, prioritize and deliver to a daring roadmap
• Understand service inter-dependencies and lead cross-functional teams towards technical solutions for multi-tiered systems
• Clarify, prioritize and drive project commitments as well as establish and maintain clear chains of accountability
• Articulate program goals, desired outcomes, risks/issues and mitigation plan clearly
• Mentor junior employees and build effective teams
• Support and enhance existing products with thoughtful and measurable impact

About the team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Good storytelling starts with great listening. At Audible, that means each role, and every project, has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE
As a Senior Technical Program Manager, it’s up to you to partner and lead the cross-functional program of inter-related projects that support ongoing business and/or technology goals from design to delivery of fully-developed technology related products that are ready for use. Role is to create cohesion to ensure solutions delivered function properly end-to-end. Monitors performance and recommends schedule changes, cost adjustments or resource additions. Investigates facts and develops solutions to problems during the design and planning phases. Provides timely and accurate information and status updates to functional leaders. Require strong project management, analytical, and process optimization skills.

ABOUT THE TEAM
This is an opportunity to join a growing team in a brand new Audible hub in Los Angeles. Audible’s Creator Marketplace customers are talented storytellers, voice actors, producers, publishers and our internal content teams. We build innovative tools that let these creators focus on creation while helping them bring their art to millions of listeners by building tools that are valuable, easy to use, and ensuring their success with their audience. By focusing on our creators, we also create value to Audible’s global consumers by helping them to discover new content, talent and stories they love and share.

True to Audible's People Principles, we are committed to the success of our people. We define success as not only career advancement but also personal growth and well-being. We actively support our employees through various programs, including mentoring and coaching opportunities, training initiatives, and flexible work arrangements that promote a healthy work-life balance. At Audible, we cherish the diverse backgrounds and perspectives within our team, recognizing that they are essential for fostering robust conversations and finding the right solutions for our customers. We encourage each individual to bring their unique experiences to the table, knowing that diversity fuels our creativity, enriches our collaborative efforts, and leads to better outcomes. By embracing differing viewpoints, we unlock the full potential of our team and create a culture of inclusion and respect.

As a Senior Technical Program Manager, you will...

• Partner with the manager and other engineering teams to deliver complex/cross-functional projects
• Interface and communicate with Software Engineering and QA teams, Product Managers and customer support teams on a daily basis
• Play a key, hands-on role in defining the technical architecture of solutions for services
• Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources
• Consistently and transparently communicate project risks, progress, launches and retrospectives across all stakeholders and teams
• Work with cross-functional teams, i.e. technology, business and operations, in order to manage multiple projects that have conflicting needs and priorities from concept to launch, spanning teams and divisions in Audible and Amazon
• Manage the visibility and transparency of dates, upcoming milestones and release dates throughout the Sprint development process
• Monitor Apps Production Analytics dashboards to ensure roll-outs and ramp-ups are occurring as expected, with no abnormalities, crashes, or install failures
• Build relationships with partner groups in Audible and Amazon and leverage those relationships to integrate your team's priorities within Amazon teams and understand how Amazon's projects impact our own work in this highly decentralized organization

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.

Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.

ABOUT THIS ROLE
As Senior Product Manager, Creator Product at Audible, you will be responsible for supporting the Audiobook Creation Exchange (ACX), one of the largest spoken word audio marketplaces in the world.

ABOUT YOU
You are an entrepreneurial product thinker, with proven experience building and launching creator or consumer-facing products at scale. You are a data-driven leader, with experience establishing and measuring impactful KPIs. You are a natural collaborator, with experience aligning multidisciplinary, cross-functional teams. You are an independent, problem-solver that can confidently lead teams through ambiguity. You are customer obsessed and excited to build products for the creative community.

As a Senior Product Manager, you will...

• Write and communicate functional requirements, partnering with various product, marketing, UX and insights stakeholders
• Use lean development tools, like experimentation and rapid prototyping, to drive teams towards strategic product decisions
• Develop and own a product roadmap, demonstrating a strong focus on KPIs and measurement
• Frame and lead discussions with key business and technical stakeholder to assess opportunities, make data-driven recommendations, and build consensus ahead of important investment decisions
• Be the authority on the creator experience that you manage
• Understand your product’s strengths and weaknesses
• Find the right opportunities to innovate and enhance the experience with the right combination of essential and magical
• Manage dependencies and unblock your teams to optimize discovery and delivery work
• Proactively communicate product metrics and insights, showcasing a deep understanding of how your features are benefiting customers and the business
• Support building the long-term strategy and roadmap for Creator Products, helping to set the vision and guidance
• Identify new Creator Product opportunities in the creation, growth and monetization space
• Drive alignment by leading tradeoff discussions that produce actionable decisions
• Be the authority on the customer experiences that you manage
• Find the right opportunities to innovate and skillfully balance big ideas with incremental impact for your customers
• Continually monitor creator tools and trends to ensure Audible is delivering value for creators

ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We're changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we've redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it's our people who make Audible's service possible. We're listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in an Audible workspace (work from hub) and remote work (work from home). For more information, please visit adbl.co/hybrid.

We are seeking a seasoned Principal Technical Program Manager with experience in ad tech and a strong track record of driving cross-organizational programs to join our team. In this role, you will own Wondery’s ad tech priorities and roadmap, and work closely with technical, product, and business leaders within Wondery and across Amazon to design and implement new capabilities that ensure we not only meet the needs of our podcast advertising business today, but also scale our capabilities for continued rapid growth. You will be a senior member of the Wondery Product, Data & Tech team, reporting to the head of the team.

This role functions as a day-to-day liaison between Wondery’s internal teams, including Ad Sales/Ops, Finance, and Analytics, and peer teams in Amazon Ads, Alexa, ART19, and other Amazon organizations to deliver high impact new capabilities and backend system integrations with significant complexity. You will lead, impact and influence cross-functional teams and own end to end execution from inception to delivery. You will succeed in these endeavors by combining your technical experience with your ability to listen to, learn from, and communicate with a diverse group of collaborators.

Our ideal candidate is collaborative, highly technical, proactive, has strong attention to detail, makes data-driven decisions, and can build rapport and trust with all stakeholders in a matrixed organization. You will have a proven track record of planning and delivering complex programs with multi-year roadmaps. As a passionate technical program leader, you anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance the business needs versus technical constraints. You have an ability to take large, complex projects and break them down into manageable pieces, develop functional specifications, then drive delivery of them in a timely manner. Experience in managing large ad tech implementation and integration programs is highly desirable.

Key job responsibilities
* Lead high-visibility, cross-team initiatives including scoping, requirement gathering, technical design, implementation, and launch phases. This includes evaluating and recommending technical solutions to meet customer requirements, ensuring long-term scalability, and meeting project timelines.
* Represent Wondery’s priorities and vision with Product & Engineering teams in other departments, including Amazon Advertising and ART19 (Amazon’s provider of cutting edge tools for hosting, ad serving, audience targeting and measurement).
* Clarify, prioritize and drive project commitments for complex projects as well as establish and maintain clear chains of accountability across multiple teams.
* Communicate effectively (both verbal and written) and present to senior leadership.
* Be a technical problem solver on the team, articulating program goals, desired outcomes, risks/issues, mitigating planning and at times implementing innovative solutions to project roadblocks.
* Reduce cross-organizational exposure to failure modes (e.g. requirements not sufficiently understood/documented, ineffective cross-team collaboration, inadequate system design, insufficient testing/gaps, etc.).
* Demonstrate strong program management, organizational, and leadership skills.
* Provide clear and timely reporting of key performance metrics across internal & external stakeholders.

About the team
Wondery, an Amazon company, is a premium podcast studio known for character-driven, binge-worthy stories including Dr. Death, British Scandal, Even the Rich and Business Wars, and distribution of hit partner shows SmartLess, My Favorite Murder, Morbid and How I Built This. Wondery was behind eight of the “Top 25 New Shows of 2022”, according to Podtrac, including Twin Flames, Fed Up and Will be Wild. Over 50 shows from Wondery have hit #1 on Apple Podcasts including Scamfluencers and Twin Flames. Many Wondery podcasts have been adapted for scripted television or streaming series, including Dr. Death and Joe vs Carole on Peacock and The Shrink Next Door and WeCrashed on Apple TV+. Wondery has gained critical acclaim and commercial success for its immersive approach to sonic, emotionally driven storytelling. The Wondery app offers a unique, personalized podcast listening experience, including access to its premium ad-free offering Wondery+. With Wondery+, fans experience early access, exclusive episodes, and ad-free listening.