Open to Seattle, Austin, Arlington, or NYC

Amazon Security is seeking a Manager, Technical Program Management, to orchestrate internal security team and subsidiary security onboarding to Defensive Security teams.

In this role you will lead cross functional technical and non-technical teams, to drive onboarding efforts across our Incident Response and Vulnerability Management and Remediation teams.

A successful candidate will be able to demonstrate high levels of communication, both written and verbally, with 7+ years of experience in tactical project management of highly technical initiatives, as well as strategic program management. Experience managing the rollout of security tools to functional teams is a plus.

This job is for you if you are someone who loves solving complex and ambiguous problems and partnering with stakeholders to design solutions that enable engineers to operate more quickly. You’ll love this job if are passionate about security and you want to solve real business problems. We have a team culture that encourages innovation and we take a high degree of ownership for our program vision and execution of ideas.

Key job responsibilities
In this role you will:
- Manage both co-located and remote teams of direct reports and matrixed project delivery teams.
- Facilitate technical whiteboard sessions to troubleshoot project implementation issues, and remove barriers to project success.
- Stand up cross-functional teams
- Establish trust with a variety of stakeholders across multiple time zones
- Eliminate non-value-add activity, design solutions, remove blockers, and find creative ways to accelerate project delivery
- Possess and are able to execute a variety of project management tools, methodologies, and techniques for all phases of the project lifecycle
- Exhibit demonstrated proficiency in core project management disciplines including scoping, scheduling, budgeting, resources, quality and risk management, and reporting and metric development/tracking.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA

Amazon is continuing to invest in its Advertising business to tap into the growing online advertising market. Amazon’s Publisher Technology team is looking for an experienced Product Manager who will help to define the vision and strategy for the policy and rules engine that supports our publisher ad products.

You think big, have a bias for action, and bring a history of delivering results. You thrive in scrappy environment and are ready to apply Amazon’s resources to scale the programmatic business. You love customers and data. You use market research, competitive analysis, and direct communication with customers to make informed decisions.

We're seeking a Principal Product Manager to oversee major initiatives across PubTech. The person in this position will play a significant leadership role in our business and product teams. In this role, you will be responsible for critical product initiatives to build Amazon's PubTech business. You set the product vision, define use cases, analyze customer and financial implications, and ultimately choose the most promising path for success. You will work directly with external customers to collect input, mold requirements, and release features. You drive prioritization across multiple development teams, communication with internal stakeholders, user testing with customers, and the go to market plan with product marketing. You are an evangelist of the platform, promoting new features to clients, defining success metrics, and accelerating adoption through sales teams. All while simultaneously protecting and enhancing the customer retail experience on Amazon.

The right candidate will possess a strong product management background, will have demonstrated experience leading medium to large products and projects, will have background in digital advertising, and will have a well-rounded background in current DSP and SSP technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done.

As a Product Manager, you will be 100% customer focused, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will excel at delivering results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints.

At Amazon, we are obsessed with customer trust. Amazon Security enables Amazon business leaders to securely develop and operate to maintain Customer Trust by guarding the confidentiality and integrity of Amazon and customer data. We assess risk, classify data and systems, detect potential intrusion, and mitigate the risk.

We are part of the Amazon Security organization, and are looking for a Principal Technical Program Manager (Principal TPM) to drive direction for Security solutions with company wide security and compliance impact. You will be in charge of the roadmap and setting the vision for how SDO consumes and integrate with our products. We are looking for people with the desire and talent to make big changes in a fast-paced environment.

This role is inherently cross-functional and requires a strong ability to influence and partner with other teams. In this role, you will exercise your leadership skills as you understand the business requirements from internal customers and senior management, negotiate prioritization, and represent their needs to the global Amazon Security development teams.

Since our systems are foundational to the Amazon ecosystem, you will interact with various Amazon business including Amazon Stores, Prime, Digital, Alexa, and AWS.

Amazon Stores Security is a high visibility team that solves security challenges at a massive scale. We are looking for those who are ready to take on a lead role in addressing security issues across one of the largest and diverse companies in the world. Security issues at such scale require a passion for defining and implementing robust solutions.

The ideal candidate will be comfortable in dealing with ambiguity, draw upon exemplary program management capabilities, critical thinking, problem-solving skills, and a passion for creating reliable, maintainable, and secure solutions. The candidate should be open to new challenges, proficient at multi-tasking, innovative, self-directed, and a great team player. The candidate will interact with a broad cross-section of the Amazon organization, spanning a wide range of technologies.


Key job responsibilities
- Build and contribute to roadmap: Identify customer needs, technology/industry trends, challenges, use cases, trends, and related services to help build a roadmap of studies to evaluate and improve customer experience.
- Manage ambiguity: Independently take steps necessary to understand complex technologies and customer use cases across a variety of customer personas and product categories to produce meaningful insights that drive improved customer experience.
- Lead large and complex studies: Design and build proof of concept experiments based on common customer use cases to evaluate the end-to-end customer experience. Own the full study lifecycle, including scoping, design, data collection and analysis, and presenting a comprehensive written narrative of insights and recommendations to senior leadership to drive improvements.
- Collaborate with stakeholders: Work with internal technical stakeholders (e.g., technical product managers, software developers, solution architects, business intelligence teams) to execute studies and work cross-functionally with peers/colleagues globally to support training, best practices, and shared opportunities.
- Focus on customers: Stay connected to customer trends, needs, and pain points in the cloud space. Collaborate with customer researchers to deliver customer insights that identify and drive customer experience improvements.

A day in the life
You will own and contribute to studies that evaluate the customer experience of executing use cases on security issue management services, as well as technology/industry trends and the voice of the customer. You will join an expanding team, leverage your technical and domain skills, and apply a variety of methodologies to drive these studies. You will collaborate with product teams and senior leaders to provide insights and drive improvements that help us achieve our vision to be Earth's Most Customer-Centric Company.

About the team
We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings to raise the bar in security. Security issue management system is SDO’s centralized tool with the goal of becoming the only place SDO builders need to go to understand and manage their security issues and to drive action on the highest security risk areas of the business as well as for security teams to drive campaigns efficiently and effectively while simultaneously reducing the effort teams spend on security related tasks.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA

OpsTech Solutions organization, with an unparalleled scope, is part of the Amazon’s WW Fulfillment Technology & Robotics team. We design, deploy and support network and device infrastructure, end user devices and services across Amazon’s Global Fulfillment Centers, Transportation (Middle Mile, Last Mile & Logistics), and Specialty Customer Solutions (Amazon Fresh, Prime Now, Lockers, Pantry, Campus, and Prime Air). Our customers range from Amazon lockers to Amazon’s Air Hubs.

OpsTech Infrastructure Engineering Product Management (OTIP) owns, defines, and operationalizes products and programs to deliver highly reliable network and device infrastructure, with the direct objective to improve service delivery speed and drive new innovations for customers. OTIP establishes, practices, and enforces the product development life cycle. The team supports global operations customers (first, middle, last mile) and internal teams.

We are looking for a Senior Manager (Product Management - Technical) who will help drive the strategy for our network designs to solve our customer's problems. If you’re passionate about the associate experience, associate tools, and network infrastructure, then we’d love to talk to you!

This is a highly visible position that will interact at all levels of Global Robotics, Operations, and Supply Chain business units. You’ll be able to work on problems of incredible scope that impact millions of users. You will also get to work with some of the smartest people in the field who are pioneers in their fields.

Your ability to communicate and influence others will be a key to success. You are a results-oriented, customer-focused product manager who gets excited about starting from scratch, running hard, and delivering compelling solutions for our associates. Come join us in Austin or Seattle and become part of this unique opportunity.

Key job responsibilities
Manage our product management team and develop our people.

Set the overall product vision and direction for the Networking space.

Work with engineering teams to translate customer needs into workable technology solutions that scale operationally.

Interact with customers and internal stakeholders to formulate business strategies and shape product direction.

Define and prioritize features and requirements and see them through from ideation to sprint planning and delivery.

Perform customer interviews and surveys, and analyze metrics.

Synthesize external and internal data to drive clarity and alignment in your team through business writing such as narrative papers and PR-FAQs.

Prime Video is changing the way millions of customers watch video. The Prime Video team delivers high-quality instant video to Amazon customers through subscriptions (Amazon Prime) as well as purchases and rentals. Amazon believes so deeply in the mission of Prime Video that we've launched our own studio to create original and exclusive content. Every day we face the challenges of a fast-paced market and expanding technology set. Amazon Prime Video delivers movies and TV shows instantly to PCs, portable devices, consoles, and TVs worldwide. This is an evolving business where creativity and drive can have a lasting impact on the way video is enjoyed worldwide.

As Principal Product Manager for Prime Video Insights organization, you will be part of a team of software engineers and engineering managers building new products that help our users analyze data flows through multiple services and devices giving teams the information they need to support high value events such as English Premier League, TNF, and the US Open. This platform is the ‘goto’ tool for all software and business teams within Prime Video. This role will define the externalization strategy and observability features for customer base internal and external to Prime Video. You will have the freedom (and encouragement) to own your own vision of a critical piece of the Prime Video product.

We are open to hiring candidates to work out of one of the following locations:

Austin, TX, USA