Love music? Want to build consumer-facing products that touches the lives of millions of people? Combine your passions and come reinvent music listening with us! We’re working hard, having fun, and making history here at Amazon Music.

We are seeking a skilled product leader to join our Amazon Music Subscriptions team to lead the Payments charter. Our team (Maple) ensures that Amazon Music Unlimited customers have a seamless subscription management experience. Our Payments' team mission is to make it easy and secure for Amazon Music customers to successfully pay for our premium service using their preferred payment method. In this role, you will be responsible for experimenting with new ideas to reduce payments-related customer churn. You will be tackling issues related to payment method declines, multi-factor authentication in EU (EU-MFA) and payment method fraud/abuse. This is a customer-facing role with an opportunity to impact the subscription behavior of millions of customers.

You will be working closely with UX Design, software engineers, Finance, Marketing, and BI to drive the program with the right balance of external vs. internal customer obsession in mind. As a Sr. Product Manager - Tech of Amazon Music Payments team, you will own large product and tech launches. As a member of the team's leadership you will lead and contribute to org planning and periodic review narratives.

This role is based in Sunnyvale. However, we are open to candidates in or willing to relocate to Los Angeles, San Francisco, Seattle and New York.

About Amazon Music
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale. Learn more at https://www.amazon.com/music.

Key job responsibilities
Write and deliver business requirement documents and artifacts required to enable the team's development of products, features and infrastructure
Maintain and continuously prioritize backlog and roadmap based on data and customers' needs
Write narratives to advocate for and justify product launches / changes
Plan and define the long term vision of your product areas of ownership
Build and improve a working relationship with your partners and stakeholders
Contribute to and develop the team's processes/mechanisms
Regularly participate in stand-ups, design reviews and other meetings with engineers, and contribute to the discussion to ensure a high quality bar

We are open to hiring candidates to work out of one of the following locations:

Sunnyvale, CA, USA

In this role, you will lead the development and launch of some of Fire TV's best selling devices as well as develop new ones. You will make high judgment decisions, present persuasive cases to executive leadership and have enduring impact on the future of Fire TV. Your team will work closely with a high-energy team consisting of HW, OS and software engineering, user experience, finance, marketing, customer service, and Amazon leadership, and ship devices to customers globally. You will lead large teams of 50+ team members through high complexity and high ambiguity product development cycles, while building excellent intuition for one way door decisions. In this role you will also work on hardware systems and platform Software/OS – bringing in your unique perspective into the complex systems that make winning products.

You will work with a broad array of technical and non-tech stakeholders – from design to architecture and core technologies all the way through product development and commercialization. You will have visibility at the highest levels of Amazon's leadership team, and work on our most strategic future initiatives. You will innovate on new devices, features and experiences, even as you manage the operational rigor of rolling out high quality devices on time and within budget. Finally your team will ship - to millions of customers at a scale that only Fire TV can enable.

This role is a good fit for someone creative, who has strong customer focus and 'product sense', combined with an established track record in consumer technology products, connected devices, and a real passion for TV and mobile video entertainment.

Key job responsibilities
• Lead the development of the consumer-focused product strategy and vision for next generation devices and hardware
• Oversee multiple programs in various stages of the lifecycle- from ideation to development to launch/retirement.
• Define creative, high quality, long term product roadmaps based on team strategy and vision
• Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
• Manage prioritization and trade-offs among customer experience, performance and operational support load
• Proactively identify and resolve strategic issues that may impair the team's ability to meet strategic, financial, and technical goals
• Drive product launches in concert with Engineering, Operations Go to Market, PR, and other Product teams
• Create buy-in for the product/feature/service vision and strategy with technical and leadership teams
• Operate with influence across a wide variety of cross functional technical, UX and commercial teams.

We are open to hiring candidates to work out of one of the following locations:

Sunnyvale, CA, USA

Amazon Prime Video Personalization and Discovery mission is to forge enduring bonds between story tellers and audiences by delighting customers with fresh, relevant content, finding that fan base for every title, and bringing the most diverse novel content to audiences worldwide. We set out to deliver a vision of making Prime Video every customer's trusted friend. Responding to customer needs, evolving with their moods, and inspiring their next great stream in every visit. With over 200+ million consumers globally and an ever growing 5+ million catalog library, it is still day one for Personalization. We are looking for a customer obsessed Sr /Principal Product Manager Technical to lead and drive the definition, delivery and global launch of customer taste personas to drive Prime Video Personalization.

As a Principal Product Manager Technical on our fast growing and quickly evolving Personalization & Discovery Product & Data Science team, you will own defining and driving personality-based personalization, developing deep understanding of customer psychographics and building taste clusters of video streaming preferences. These are then used to refine personalization for our 200+ million member base. As the Principal PMT for Taste Personas, you’ll be innovating and solving real world problems at the confluence of engineering, machine learning, and business, driving long-term customer engagement, and retention by delivering in depth video streaming tastes to which we personalize Amazon vast library of content . If you think you’d thrive on a high visibility team, with work that directly impacts millions of customers – this might be the right career move for you.

You will work in an innovative, experimental and complex technical/business space - dealing with Amazon scale, building global solutions, dealing with various business offerings (Prime, Channels, Originals) - positively impacting millions of customers worldwide. If you are excited about making an impact on a product that is used by millions of people around the world, including your own friends and family, then this could be the right opportunity for you!

You will be the right Product leader if you are:

Customer-focused – you are committed to making the right trade-offs and protecting high standards on behalf of the customer. You prioritize diving deep on customer data and feedback.

A big thinker – you have experience and thrive working off a blank piece of paper to deliver new and creative products for customers; versus incremental product improvements.

Results-oriented – you rally your team to meet their commitments to each other and to customers. Setting the strategy is not enough. Seeing your solutions ship, scale and make a measurable impact on customers’ lives fuels you. All while having fun.

Fearless – you are drawn to solving challenging problems, navigating ambiguity, countering skepticism and not afraid to fail in the name of learning what works best over the long term.

Metrics Driven - establish key success metrics for each business personalization and drive prioritization based on these metrics.


Key job responsibilities
* Leading with vision and change to bring new or evolve existing personalization innovation for PV business lines.
* Owning, iterating on and aligning with stakeholders on key working backwards artifacts (PRFAQs, BRDs) and team's roadmap, while balancing competing priorities, anticipate and make trade-offs on current and future business needs versus customer desires.
* Driving trade-offs due to constraints, while anticipating bottlenecks, providing escalation management and resolving ambiguity, balance competing priorities, and thrive in an entrepreneurial environment
* Collaborating with technical (SDM, SDEs, QAE, AS, DS), non-technical partners (UX, QA, BizOps), and global business leaders (TVOD, AVOD, PVC, IMDBTV and more) to engage customers while balancing business share of voice through novel, relevant and fresh personalization experiences.
* Teaming up with other PMs to create product synergies and enable new product opportunities (creating reusable APIs and enablers for other teams to leverage pursuing customer value).

A day in the life
* Daily collaboration with engineering, applied science and data science teams driving development of products and features forward.
* Daily/Weekly interactions with UX team developing new product and design requirements.
* Daily / Weekly interactions with Amazon Studios and customer research teams
* Daily/Weekly communications with global Business lines teams (including PVC, TVOD, and AVOD teams) through a number of key mechanisms (weekly business review, intake).

About the team
We are passionate about personalizing our customers' experiences, and recommending novel, fresh and relevant content. We are data-driven and scientific in our approach to understanding customer behavior, mood and intent, and strive to understand our titles' story elements to uncover affinities. We are diverse and inclusive just like our titles, markets and customers. We welcome fresh ideas and perspectives and openly challenge the status quo. We are passionate about connecting story tellers with their fan base . We are relentless about earning our customers, partners and each other's trust. We are movie buffs at heart, and live for the serendipity of making life fun and inspiring through personalized video streaming.

We are open to hiring candidates to work out of one of the following locations:

Sunnyvale, CA, USA

Excited about working at the core of Alexa devices? Come, join us and build the latest of computer vision, machine learning, security and mobility for the Intelligent Edge devices.

As a Senior Product Manager-Technical (PMT) in the Hardware Compute Group, you will own the product life cycle of SOC that will be a part of our Silicon Portfolio - from definition to production and EOL. You will work closely with the vertical product teams and horizontal organizations across Lab 126 and thought leaders in Machine Learning and Multimedia applications, and help drive technology innovation in to SOC feature set, SW and platforms. You will also help create and drive the long-term strategy, vision, and roadmap, specifically for multimedia features including GPU, ISP, Display and Machine Learning with a high degree of ownership.

A successful candidate must be able to assess and build consensus around the most critical problems to be solved through a given suite of features in silicon, establish a feedback loop with the IP development team, hardware architecture team, and software OS team, build multi-year roadmaps, and secure executive support for the features and technology roadmap. You will participate and guide execution cycle to drive the successful adoption of SOC with the required SW and HW support. The role also has the opportunity and scope for candidates with SW and HW architecture and/or applications engineering experience to transition to a product management function.


Key job responsibilities

• Drive the creation and development detailed Business Requirement Document by working with various vertical stakeholders, subject matter experts and research teams in the Lab126 organization
• Manage prioritization and trade-offs among customer experience, performance and operational support load
• Write detailed "Working Backwards" and Product Approval documents and drive approval through various stake holders to executive management
• Work with HW & SW Engineering Managers, Architects and TPMs to ensure that all the components and IP that are required for the SOC are defined and delivered in time with good quality.
• Work with operations team and TPMs to drive yield improvements, cost savings and ensure that supply of SOCs is not disruptive to product lines.
• Work with TPMs, within and external to the group, to ensure that the SOCs are successfully adopted in the product lines.

About the team
At Hardware Compute Group, we build a gamut of computing and machine learning technologies - from immersive multi-media experience at home to innovative mobility solutions for robotics. We delivered the Neural Processors AZ1 and AZ2 and we are just getting started!

Amazon Compute Technologies (ACT) builds innovative managed compute and networking solutions that empower Amazon Software Engineers to build and operate services for Amazon’s customers that are secure, highly available, and easy to scale. We identify and support the foundational infrastructure capabilities, tools, and datasets needed to support rapid global expansion of Amazon's SOA infrastructure, built on top of AWS technologies. Our team focuses on robust and scalable architecture patterns and engineering best practices, driving adoption of ever-evolving and cutting-edge AWS technologies.

As a Principal Technical Program Manager (TPM), Region Flexibility Programs, you will represent our Amazon Retail-Wide division, responsible for leading a global expansion engineering program which will enable Amazon businesses to leverage new AWS regions and improve the efficiency and scale of our business. The end-state architecture will enable services to break region coupling while retaining the ability to keep critical business functions within a region. This architecture will improve customer latency through local affinity to compute resources and reduce the blast radius in case of region failures.

We are looking for a passionate, deeply technical, and results-oriented Technical Program Manager (TPM) to define and drive Region Flexibility program, and drive fundamental architectural changes across the whole Amazon software stack. You will have a proven track record of planning and delivering complex programs with multi-year roadmap, using Agile and incremental delivery methods. You will have a proven track record of planning and delivering complex programs with multi-year roadmaps. You will have experience driving architectural change across thousands of teams and handled communication from technical developers to senior VPs.

Given the size and impact of ACT's customer base, we understand the importance of making our development tools “just work”. We make it easy to build high quality, reliable systems build and maintain Amazon Customer trust, that support Amazon's evolving architectural needs. Come help us create and evolve the abstractions that make developing software at Amazon even more powerful and flexible!