Does the opportunity of accelerating growth of a large business and innovating to delight customers appeal to you? Amazon’s fast growing Gift Card (GC) business significantly contributes to the company’s customer obsession and results. The team is responsible for creating and enhancing gift card and stored value products sold globally via Amazon's website, corporate sales, and third-party stores. Our product lines include electronic gift cards, physical cards, and programmatic interfaces that allow on demand gift card issuance for corporate partners.

Our team is seeking a customer obsessed and highly organized program manager to drive progress on two business critical programs in our organization. The ideal candidate will be comfortable with quickly driving clarity and structure to ambiguous situations. Our products are available in over 20 countries across multiple form factors and is core to Amazon’s retail shopping experience. The global nature of our program requires us to address customer's data privacy in multiple geographies. Additionally, we must automate existing accounting treatments in order to support the continued growth and scale of our product.

The candidate will own the programmatic improvements to these programs that will allow our WW team to manage through the growing complexity with our product. This leader will work across a broad group of stakeholders from product, tech, accounting, legal, and operations to identify requirements, prioritize the program's goals, and drive execution. In additional to driving these highly complex programs, this leader should be comfortable with influencing high judgement decisions and prioritization with senior leaders.

Do you want to work at a fintech startup but within the support systems of a large technology company?

Amazon is expanding its lending business with the ambition to deliver the world’s best-in-class customer experience and product solutions. We believe we are in a unique position to serve our customers with exceptional value due to our deep understanding and insights about our customers, supported by our data-grounded analytics and customer-focused approach to building products. Amazon Lending is a part of the Global Business Payments organization which provides working capital solutions to Sellers and other small business customers.

Amazon Lending is seeking an innovative, customer-centric, and results-driven individual to join our US team as a Program Manager. This candidate will be responsible for running the 3rd party Lending program to solve small and medium-sized businesses' challenges getting the capital they need to grow their businesses. To be successful in this position, the individual must be able to work with minimal supervision in a fast paced, highly demanding, and often ambiguous environment, while maintaining attention to detail. The preferred candidate will have experiences leading projects/programs with multiple internal & external stakeholders from inception to launch with demonstrated data-driven decision making. Above all, the successful candidate will have passion for Seller success.

Key job responsibilities
The primary responsibilities of this role include, but are not limited to:
· Innovate and design products that delight customers: Conduct customer research, identify gaps in product/experience offering, and design solutions that address unmet customer needs.
· Create and execute go-to-market plan for new products and features: Gather business requirements, build & deliver against the roadmap, and create & monitor meaningful KPIs.
· Lead external partner relations: Manage partner performance and customer experience, set objectives and success criteria, and drive towards operational excellence.
· Drive product awareness and adoption: Identify marketing opportunities and support the delivery of effective marketing campaigns with internal and external partners.
· Lead the day to day operations: Assess and manage risks, manage program P&L, monitor and report on progress with actionable insights, anticipate and resolve bottlenecks, and provide escalation management.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

Do you want to work at a fintech startup but within the support systems of a large technology company?

Amazon is expanding its lending business with the ambition to deliver the world’s best-in-class customer experience and product solutions. We believe we are in a unique position to serve our customers with exceptional value due to our deep understanding and insights about our customers, supported by our data-grounded analytics and customer-focused approach to building products. Amazon Lending is a part of the Global Business Payments organization which provides working capital solutions to Sellers and other small business customers.

Amazon Lending is seeking an innovative, customer-centric, and results-driven individual to join our US team as a Product Manager. This candidate will be responsible for developing and managing US Amazon Lending products that solve small and medium-sized businesses (SMB)' challenges getting the capital they need to grow their businesses. To be successful in this position, the individual must be able to work with minimal supervision in a fast paced, highly demanding, and often ambiguous environment, while maintaining attention to detail. The preferred candidate will have proven experience of distilling customer needs into new product opportunities, developing near-term and long-term product strategy, and delivering against the strategy in a cross-functional team environment. Above all, the successful candidate will have passion for SMBs' success.


Key job responsibilities
-Define the long-term strategy and vision to meet emerging customer needs: Conduct customer research, identify gaps in product/experience offering, and design solutions that address unmet customer needs.
-Own a suite of products and their P&L: Build and deliver against product roadmap, and create meaningful KPIs to drive continuous product improvement
-Drive strategic product communications and act as the product subject matter expert: Own customer product engagement and design product value propositions.
-Define strategic pricing vision: Drive pricing innovation and influence worldwide pricing strategy
-Lead the day to day operations: Assess and manage risks, monitor and report on progress with actionable insights, anticipate and resolve bottlenecks, and provide escalation management.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for demonstrating the security controls of services offered by AWS. At AWS' scale, we invent new ways to provide the highest level of assurance to our most security conscious customers.

We are looking for a highly motivated Manager with IT audit experience to join our team. As part of the team, you will be responsible for supporting our most security-conscious customers and internal security stakeholders. You will understand the key objectives and goals of our customers and auditors, understand AWS controls that strategically address these goals and objectives, and work with control owners to generate evidence that fulfills AWS compliance requirements. Additionally, you will be responsible for understanding AWS’ operational processes around controls and be able to clearly articulate and communicate to various stakeholder audiences in a variety of forms.

The successful candidate is one who loves working across many stakeholders and compliance frameworks to design solutions for complex compliance challenges. We have a team culture that encourages ownership, diversity, inclusion, and innovation. Our team members and management alike to take a high degree of ownership for their program vision and execution of ideas. Our team members balance their unique perspective with those of the diverse perspectives of the team and its stakeholders. You will directly with most divisions within AWS service to improve AWS’ ability to demonstrate assurances for our internal and external customers.

In this role, you will facilitate open and transparent relationships with AWS internal stakeholders, customers, and third-party auditors. We seek an experienced and industry professional who has the ability to understand core compliance frameworks, dive deep into IT processes, communicate to auditors, and to be able to drive innovative process changes through multiple organizations and teams.

This position can also work out of our AWS office in Arlington or Herndon, VA; Washington, D.C., or Seattle, WA.


Key job responsibilities
• Understand and serve as a subject-matter expert around AWS security controls
• Manage and fulfill requests around evidence to illustrate the key controls that exist across the AWS environment
• Communicate to key stakeholders the operational processes around AWS security practices and how controls are implemented across the environment.
• Communicate to leadership key risks and areas of program improvement, as well as seek diverse opinions and coordinate improvement efforts.
• Fielding and addressing requests in collaboration with internal stakeholders.
• Dive deep into the AWS control environment to develop broad domain and technical understanding of AWS control activities and implementation to articulate compliance to key stakeholders.
• Bridge communication with key stakeholders and AWS technical communities to articulate control implementation.
• Operate a quality rhythm of the business for managing multiple stakeholder expectations simultaneously.

About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
 
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth as a passionate learner that is motivated to take on challenges.
   
Work/Life Balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well balanced life—both in and outside of work.

We are open to hiring candidates to work out of one of the following locations:

Seattle, WA, USA

At Amazon Web Services (AWS), Security is our highest priority. The AWS Security Assurance team is responsible for diving deep into industry requirements, establishing and maintaining customers and regulatory relationships for security requirements and establish long-term strategies to meet customer and regulatory security assurance needs and requirements. At AWS' scale, we hire experienced builders to design and operate scalable mechanisms to provide the highest level of assurance to our most regulatory conscious customers.

We are seeking a highly motivated Security Assurance Manager to join our evidence management team. In this role, you will be responsible for supporting our most security-conscious customers and internal security stakeholders. You will work alongside audit teams who are experts in their respective frameworks delivering evidence artifacts to demonstrate key risk objectives to strategically address compliance. Additionally, you will be responsible for understanding AWS’ operational and technical control environment while using high-judgement to demonstrate and communicate control posture to customers and stakeholders globally.

The successful candidate will work across many customer groups and compliance frameworks (Cloud Control Matrix, NIST, ISO etc.) to design solutions for complex compliance challenges. The team culture will encourage ownership, diversity, inclusion, and innovation. Our team members and management take a high degree of ownership for their program vision and execution of ideas. Our team members balance their unique perspective with those of the diverse perspectives of the team and its stakeholders. You will work directly with most divisions within AWS service to improve AWS’ ability to demonstrate assurances for our internal and external customers.

In this role, you will facilitate open and transparent relationships with AWS internal stakeholders, customers, and third-party auditors. We seek an experienced and industry professional who has the ability to understand core compliance frameworks, dive deep into IT processes, communicate to auditors, and to be able to drive innovative process changes through multiple organizations and teams.

This role can be located in Seattle, WA, Herndon or Arlington, VA or Washington, D.C.

Key job responsibilities
• Understand and serve as a subject-matter expert around AWS security controls
• Manage evidence lifecycle for supported global customer audits across US, APJ and EMEA regions
• Communicate to leadership key risks and areas of program improvement, as well as seek diverse opinions and coordinate improvement efforts.
• Dive deep into the AWS control environment to develop broad domain and technical understanding of AWS control activities and implementation to articulate compliance to key stakeholders.
• Bridge communication with key stakeholders and AWS technical communities to articulate control implementation.
• Evaluating the effectiveness and efficiency of compliance program activities and recommend improvements to improve delivery at scale.
• Leading and managing projects and campaigns with excellent project management skills.
• Creating operational mechanisms to address recurring escalation patterns and persistent challenges
• Setting the vision and connecting the vision between technology, business strategies and requirements
• Communicating to senior leadership the status and key deliverables of team initiatives, seek diverse opinions and lead improvement efforts.
• Diving deep into the operations of AWS compliance programs to develop broad domain and technical understanding of regulatory and customer expectations to drive process improvement initiatives.
• Using high judgment to distill diverse inputs from large customer segments and stakeholders to set a vision and design the right long-term solutions.

About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring. We care about your career growth as a passionate learner that is motivated to take on challenges.

Work/Life Balance
Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.