Project Manager

Position Description

This is a Project Management Sales Operations Role. In this capacity you will support activities related to the client's product simplification sales migration efforts.

You will be expected to document, follow through on and facilitate customer account movement through working directly with the client's business sales teams and end-customers.

You are a detail-oriented person with a focus on problem solving. Have strong and effective communication skills. Must be able to work cross-functionally to ask for information across departments.

This role can be located anywhere with highly preferred locations of Belton, Texas, Atlanta, Georgia, and Dallas, Texas.

Your future duties and responsibilities

Managing to the client's overall product retirement strategy

• Lead the development of the overall migration plan for multiple complex client Business customers across multiple segments.
• Collaborates with Sales, Customer Sales and Service and the client to understand current networking environment and work underway to establish overall timeline, milestones, and expected revenue implications of the migration plan.
• Drives day-to-day activity of the migration plan to ensure milestones are met on the individual accounts along with annual organizational goals and targets.
• Responsible for reporting progress, understanding risks and gaps in the plan and then defining action to minimize risks and close gaps.
• Interfaces directly with the account team / client to collaborate on the plan and ensure mutually agreed to milestones.
• Lead in-depth customer inventory analysis for optimization and end user insight.

Required qualifications to be successful in this role

• Relevant Telecommunications Business Communications / Project Management experience.
• 8+ years of sales, service, project management, and process analysis.
• Agility & Flexibility.
• People management and interpersonal collaboration skills.
• Technical acumen and working knowledge of sales systems.
• Telecommunications Business product knowledge a plus.
• Establishing immediate credibility with clients, internal stake holders & leaders.
• Adeptness to work collaboratively on a team as well as independently.

Desired Qualifications :

• Office
• Excel proficient
• SharePoint knowledge a plus
• LI-TM1

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications.

To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $74,- $,.

At CGI we call our professionals "members" to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI's benefits include :

• Competitive base salaries
• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category
• k) Plan and Profit Participation for eligible members
• Generous holidays, vacation, and sick leave plans
• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;
• Back-up child care, Pet insurance, a Member Assistance Program, a college savings program, a personal financial management tool, lifestyle management programs and more

Insights you can act on

While technology is at the heart of our clients' digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes.

We call our employees "members" because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of.

This has been our Dream since , and it has brought us to where we are today - one of the world's largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities.

As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI - where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.

S., please email the CGI U.S. Employment Compliance mailbox at . You will need to reference the requisition number of the position in which you are interested.

Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job.

Emails for any other reason or those that do not include a requisition number will not be returned .

We make it easy to translate military experience and skills! Click here to be directed to our site that is dedicated to veterans and transitioning service members.

All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation.

Background investigation components can vary dependent upon specific assignment and / or level of US government security clearance held.

CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI's legal duty to furnish information.

Key Roles and Responsibilities :

• Lead and direct concurrent standard or complex projects and in the case of programme management, ensure the management of multiple related projects directed towards a common objective
• Engage with stakeholders to deliver projects from original concept through final implementation
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
• Ensure that the project / programme delivers an as-sold solution, remains within the baselined budget and is delivered on time whilst maintaining quality criteria and client satisfaction
• Manage the delivery of the project / programme, including rigorous scope control and change management
• Ensure client satisfaction and manage escalations, acting as a single point of contact to the client
• Documentation and management of risks and issues
• Ensuring clear and concise communications to all stakeholders
• Provide pre-sales support by working with sales teams to scope and cost a project or programme solution which includes the completion of a proposal.

This may include Client presentations of our delivery approach as part of a tender process.

• Identification of opportunities and influence the sale by conducting a business conversation with the client positioning NTT Ltd consulting and technical services offerings
• Coordinate activities of the project teams through task delegation, resource assignment and programme management

Knowledge, Skills, and Attributes :

• Ability to establish strong relationships with internal stakeholders and external clients
• Excellent client-centricity skills and ability to work at client sites
• Ability to manage customer satisfaction, commitment, and expectations to high service levels and manage escalations adequately
• Excellent written and verbal communication skills
• Excellent team-building skills and ability to work in high-pressure environments
• Ability to manage urgent and complex tasks simultaneously
• Good business acumen and commercial skills
• Passionate, strong initiative, self-driven with a commitment to succeed
• Good influencing ability whilst taking a collaborative approach
• Decisive with good attention to detail ability
• Ability to promote project services to both internal stakeholders and external clients
• Competent in project change management

Academic Qualifications and Certifications :

• Project Management degree or equivalent with a moderate level of related experience
• Relevant project management certifications preferably PMP
• ITIL certification is preferable

Required Experience :

• Demonstrated moderate level project management experience preferably in a multinational professional services environment
• Proven client engagement experience
• Demonstrated understanding of the project life cycle
• Demonstrated competency in project change management
• Proven experience managing expectations when balancing alternatives against business and financial constraints

Join our dynamic team at NTT and discover the perfect balance between your professional aspirations and personal commitments - we welcome part-time candidates too!"

What will make you a good fit for the role?

Position Type : Full time

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Business Administration

Travel Percentage : Job Description

Job Description

As the world works and lives faster, FIS is leading the way. Our fintech solutions touch nearly every market, company and person on the planet.

Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we’d like to ask you : Are you FIS?

About the role :

As an Implementation Project Manager, you will be responsible for leading clients with best practices to quickly and efficiently integrate with the Payrix platform.

The project manager is accountable for the success and satisfaction of the implementation project.

About the Team :

At Payrix (Part of FIS Global) we are a global team of passionate Client Facing, Financial Services and Technology experts.

We provide vertical software companies with an all-in-one platform and white-glove implementation approach to capitalize on the opportunities for growth, innovation, and transformation within embedded payments.

What you will be doing

Lead and manage implementation projects for new and existing clients utilizing best practices for integration based on client profile and subscribed services.

Lead and organize virtual meetings with clients

Establish and manage comprehensive project plans with communication cadence and progress checkpoints, addressing potential needs proactively where possible and reactively where necessary.

Utilize 3rd party software, Onboard, to manage tasks assigned to partners

Collaborate with internal teams to ensure a continuous understanding of client goals, deadlines and challenges, leading changes in approach as necessary.

Implement according to Payrix standards, and be flexible enough to meet the needs of assigned clients.

Manage initial scope of work and be responsible for addressing scope changes to meet client needs.

Responds to customer product inquiries via phone or in writing via internet-based chat sessions or email.

Builds expert level knowledge of company products and services, and may be tasked to introduce new products.

What you bring :

3 years of experience in a client-facing role managing SaaS or payments projects

Experience managing technical projects or integrations

Experience working in a high-growth, startup environment

Bachelor's degree in business, computer science, or equivalent

Exceptional written and verbal communications and organizational skills

Added bonus if you have :

Knowledge of financial services, industry and products.

Knowledge FIS products and services.

What we offer you :

A career at FIS is more than just a job. It’s the change to shape the future of fintech. At FIS, we offer you :

A voice in the future of fintech

Always-on learning and development

Collaborative work environment

Opportunities to give back

Competitive salary and benefits

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients.

For specific information on how FIS protects personal information online, please see the Online Privacy Notice .

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer : In developing this job description care was taken to include all competencies needed to successfully perform in this position.

However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation.

All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies.

FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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Description

JOB DESCRIPTION :

• Manages the development, evaluation, and implementation of financial information systems.
• Develops written procedures relating to system implementation.
• Develops and prepares operational and statistical reports for management to assist decision-making for improvements in efficiency and controls.
• Maximizes the use of reporting software available.
• Prepares project status reports.
• Provides input into departmental goals and objectives.
• Periodically meets with other staff members to discuss progress towards their achievement and to develop future courses of action.
• Acts as a liaison to other departments for the implementation of new projects.
• Identifies and proposes suggestions for improved efficiency and financial controls through various methods such as exception reporting or work flow redesign.
• Develops and implements formal training along with implementation of new systems and projects.
• Assists department staff during the implementation of projects.
• Develops, builds, and maintains relationships with department and campus staff and external parties who have relationships to area.
• Ensures effective communication for completion of projects on a timely basis.
• Develops and makes presentations for new projects. Performs other related duties as required.

MINIMUM QUALIFICATIONS :

• Bachelor's degree in accounting, computer science, business or a related field.
• Four years project planning or related experience or a
• Master's degree with 2 years previous project planning or related experience.
• PHYSICAL REQUIREMENTS (MediumMax 25lbs) : up to 25 lbs, 0-33% of the work day (occasionally); 11-25 lbs, 34-66% of the workday (frequently);

01-10 lbs, 67-100% of the workday (constantly); Lifting 25 lbs max; Carrying of objects up to 25 lbs; Occasional to frequent standing & walking, Occasional sitting, Close eye work (computers, typing, reading, writing), Physical demands may vary depending on assigned work area and work tasks.

ENVIRONMENTAL FACTORS : Factors affecting environment conditions may vary depending on the assigned work area and tasks.

Environmental exposures include, but are not limited to : Blood-borne pathogen exposure Bio-hazardous waste Chemicals / gases / fumes / vapors Communicable diseases Electrical shock, Floor Surfaces, Hot / Cold Temperatures, Indoor / Outdoor conditions, Latex, Lighting, Patient care / handling injuries, Radiation, Shift work, Travel may be required.

Use of personal protective equipment, including respirators, environmental conditions may vary depending on assigned work area and work tasks.

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The Project Manager serves as the point person for specific projects within the Product organization portfolio, responsible for managing the product lifecycle of large initiatives, from supporting the development of business cases through the rollout of developed products to clients.

The Project Manager is accountable for the success of the product by working with the business and technology teams to optimize business value and customer satisfaction.

You will

Manage all aspects of a moderately complex project or multiple, medium-scale projects. This includes project planning, execution, people management, timing, functionality, quality, communication and cost.

Provide sound, pragmatic and result-oriented direction to project teams.

Manage project risks and issues; maintain mitigation and contingency plans.

Identify and manage necessary resources and ensure they are assigned, engaged and know their roles and responsibilities.

Partner with team members and remove any obstacles blocking their success.

Develop and maintain project artifacts and conduct regular reviews to ensure all participants are aware of progress and roadblocks.

Track and manage work within the software team based on priorities and due dates.

Manage and minimize team exposure to shifting priorities.

Lead stakeholder and / or client calls regarding project status.

Participate in weekly executive reporting to Alight management on project status.

Escalate critical unresolved issues, including recommendations for resolution.

Communicate clearly and frequently to the development team, stakeholders, executives and clients as appropriate.

Advocate and enforce best practices in your own work and with your team.

Exchange best practices and lessons learned with other team members. Identify areas in need of improvement and take actions to bridge the gap.

Hold the development team accountable for their deliverables and ensure quality deliverables.

Take a proactive stance in all communications with the customer.

Serve as the educator and creator of standards, best practices and metrics.

Implement accountability measures across teams.

Mentor, train, and guide the organization’s teams as they learn, and then adopt, product best practices and lessons learned.

Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks;

participating in professional societies.

Support our global team as a resource and advocate the usage of their support.

You have

3+ years project management experience, preferably working on a SaaS or cloud-based product.

Project Management, People Management, Understanding the Customer, Product Development, Requirements Analysis, Pricing, Planning, Competitive Analysis, Sales Planning, Inventory Control, Financial Planning and Strategy skills.

Experience working in an Agile software development environment.

BA / BS or equivalent work experience.

Strategic and creative thinking skills with an ability to think outside the box and translate strategies into actions.

Excellent problem-solving skills.

Proven ability to foster and manage working relationships within a matrix environment, a team player.

Ability to juggle multiple priorities.

Excellent oral and written communication skills with the ability to convey issues clearly and concisely.

Strong influencing and presentation skills.

Strong process management skills.

Our story

At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight.

It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology, gives companies and employees around the world the ability to power confident decisions, for life.

With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.

Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.

Learn more at careers.alight.com

By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies.

Background checks may include some or all the following based on the nature of the position : SSN / SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and / or drug test.

You will be notified during the hiring process which checks are required by the position.

Our commitment to Diversity and Inclusion

Alight believes diversity should be visible, valued, and sustained throughout the organization. And we’re committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve .

As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.

Diversity Policy Statement

Alight does not discriminate against anyone based on sex, gender, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law.

In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans.

Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship.

Applicants for employment may request a reasonable accommodation / modification by contacting his / her recruiter.

Authorization to work in the Employing Country

Applicants for employment in the country in which they are applying ( Employing Country ) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.

LI-Remote p&tjobs

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Pay Transparency Statement : Alight takes into consideration a candidate’s experience, education, certification / credentials, market data, internal equity, and geography when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis.

Therefore, an offer may fall anywhere between the estimated minimum base salary for this role of $82,000.00 / year (for full time employees) and the estimated maximum base salary for this role of $130,100.

00 / year (for full time employees). In addition to a base salary, this position may be eligible for a bonus and / or other incentive plans.

Alight also offers a comprehensive benefits package; for specific details on our benefits package,