Description

Do you have a passion for change, innovation, and creating a great, yet simple, user experience with technology solutions?

Have you led a broad range of technology products through design, delivery, and support? Do you enjoy managing and communicating progress, risks, and change control?

The Lead Product Manager conceives, develops, delivers, and manages products for customer use. If you feel you can excel in delivering high-impact, end-user experience-centered technology and productivity solutions then this is the role for you.

We are seeking a seasoned, results-oriented, and empathic Lead Product Manager to work with multiple business and technology stakeholders to assist in building out complete end-to-end technology readiness experiences that delight Humana workers as the main customer base throughout their journey at the company.

Responsibilities

A successful Product Manager is highly analytical, able to work effectively in a matrixed organization, and adept at synthesizing a variety of technologies and capabilities into high-quality, simple solutions that delight end users and stakeholder teams.

The ideal candidate for this role will have a business and value-oriented product sense, combined with a good understanding of the employee journey moments in the Healthcare or similar industries, as well as the means for employees to order and obtain the appropriate technology to be most effective in a particular job role.

You must be able to thrive and succeed in an entrepreneurial environment without being hindered by ambiguity or competing priorities.

Good judgment, ability to influence, analytical talent, exceptional communication skills, the ability to partner with technical and non-technical stakeholders, and leadership are essential to success in this role.

In this position, you will :

• Own and drive the overall journey-based technology readiness and shopping roadmap to create successful launches.
• Work in a cross-functional environment to define technical options, requirements, and timelines to deliver shopping services and solutions that optimize the users’ work experience
• Interface with organizational stakeholders end users, suppliers, research, and engineering teams as well as marketing and communications.
• Interact directly with senior management to advise on and obtain input for evolving product strategy and technical options to solve user problems.
• Negotiate features and release timelines with multiple internal teams that contribute to creating a delightful shopping experience throughout the technology journey of a Humana worker, including finding, ordering, receiving, and using technologies.
• Leverage cloud technologies where they make sense from a technical and cost-to-value perspective.
• Work on problems of diverse scope and complexity ranging from moderate to substantial.

Exercise independent judgment and decision-making on complex issues to determine the best course of action.

Required Qualifications

• Bachelor's degree and 7+ years of information technology or development experience or 5+ years of product management or product owner experience at a start-up environment or online retailer.
• Experience with Cloud-PaaS, SaaS, API, and mobile-friendly development.
• Ability to effectively prioritize what matters and manage multiple streams of work at the same time.
• Collaborate exceptionally well with intra-team as well as with broader internal and external stakeholders, including engineering, business teams, leaders, and partners.
• Achieve favorable outcomes when there is a conflict of interest, driving decisions using data, technology, and market knowledge.
• Experience with analyzing competitor activities vs. own products / solutions; develop an awareness of directional competitor behavior.
• Knowledgeable about user needs and behavior patterns. Collaborate easily on forming and presenting empathy maps and clearly identify user profiles.

Can map features to target personas and values.

• Expertise in using analytics, metrics, and key performance indicators to measure progress.
• Ability to set and track product performance goals. Use and present usage and performance data that influence product direction and development.
• Ability to identify and quantify opportunities for roadmap prioritization. Assess tech debt as part of the development backlog and manage accordingly.
• Deep understanding of agile development processes; lean and service design-oriented startup mentality.
• Ability to deeply understand good and bad user experience and identify opportunities for improvement. "Design for Delight" mindset.
• Understanding of tracking intra-product dependencies, system integrations, and interfaces.

Preferred Qualifications

• BS in Computer Science, Engineering, Information Systems, or an MBA degree with an engineering / quantitative background.
• Machine, Self-Learning, and AI knowledge is a plus.
• Experience with senior management and executive-level teams.
• Product management certification(s) with Pragmatic Institute, Group280, Scrum Product Owner, Product School, MindTheProduct, SAFe or similar.
• Familiarity with Healthcare is a plus.

Scheduled Weekly Hours

Today, as many as 25 million medical professionals globally don’t have access to medical imaging, which is proven to improve patient care and reduce healthcare costs.

That’s why we’re on a mission to make medical imaging accessible everywhere by delivering high-performance, affordable, and easy-to-use solutions powered by artificial intelligence and connected to the cloud.

By making Clarius your next career move, you’re joining a team of 140+ people who are talented, innovative, and highly collaborative.

You’re also joining a community that includes thousands of physicians worldwide who use Clarius to deliver better patient care nearly two million high-definition exams have been performed using Clarius! And you’re joining a remarkable team that’s hitting it out of the park.

Your Role :

As our Senior Product Manager, you will be the voice of the customer and market. Join Clarius’ new product management function and own the solution vision and roadmap for the MSK vertical (Pain Management, Sports Medicine, Anesthesia, Orthopedics) and at least one other specialty market.

Use your expertise to collaborate with the Marketing, Sales, R&D and Customer Experience teams to drive strategy for our product suite, bring new solutions to market and enhance existing products.

As a relatively new function to Clarius, you are joining the product management team on the ground floor as we lay the foundation for what we see as being a growth-critical department.

We’re looking for someone who is excited about driving strategy and is also able to roll up their sleeves and deliver on market and competitive research, product planning and delivery, customer value creation and go-to-market.

We'll be looking to you to develop a deep understanding of the customer and marketplace, and establish a strong point-of-view on how those should inform our strategy.

You will be responsible for socializing the insights we gather cross-functionally to help the organization make better decisions around our products and solutions.

We will ideally look for someone in Vancouver, BC or Seattle, WA though we will still consider strong candidates as remote within US or Canada only.

Your Responsibilities Include :

• Work closely with the CEO and other Clarius teams to define the business plan for MSK and other assigned vertical segments as part of the overall product strategy and roadmap, ensuring Clarius solutions align with high-impact market needs
• Become our resident expert in MSK and other assigned market segment(s), with a deep understanding of users, workflows, market challenges, competition, and potential solutions
• Manage the product lifecycle from conception to launch including ideation, business case, specification, prioritization, design, product marketing, messaging and positioning, implementation, and launch
• Create and refine product strategies to expand and improve their solutions, as well as other products in the company portfolio on a project basis
• Create an aligned product roadmap validate the internal business, customer, and market requirements
• Complete product / market fit analyses and collaborate with the leadership team to determine priorities
• Confidently make data-driven decisions while considering upstream and downstream operational impacts
• Leverage your innate curiosity and business acumen to gather customer feedback and insight; define user personas and stories, develop market requirements and business case documents
• Understand product innovation opportunities, balance customer insights and product development potential, and develop recommendations for engineering priorities
• Analyze product requirements and development programs; preparing return-on-investment analyses; establish timelines with engineering and manufacturing
• Collaborate with the Marketing and Sales Teams to gather customer feedback on in-market products
• Identify opportunities to increase product adoption and develop strategies to raise awareness and adoption

Your Experience :

• Minimum 5 years of product management, solution management or product marketing experience with a focus on Point of Care Ultrasound.
• Experience launching turnkey software, SaaS, and / or other high-tech products and a strong track record for success in a high-growth environment
• Experience / expertise in one or more of the following clinical domains : musculoskeletal imaging, orthopedics, pain management, emergency medicine, critical care, or anesthesia
• Comfort being hands-on ensuring attention to detail and organizational focus on what’s most important; you inspire and hold yourself and teams accountable for successful solution delivery
• Distinctive problem-solving and analytical skills with the ability to evolve product strategy and tactics based on research, data and industry trends
• Strong decision-making skills, attention to detail and a sense of urgency
• Strong and articulate communicator and storyteller with a track record of bringing new solutions to market; ability to influence peers and executives as well as external audiences
• Trustworthy, Professional, Credible
• Ability to quickly learn new products, technologies and industries
• Flexibility to change context from one project to another and manage high volume of priority activities
• Ability to build solid relationships with others and lead without formal authority

More Reasons to Consider :

• Commitment to Innovation : What sets Clarius apart is our devotion to innovation and quality. Also, the nimble pace in which we work means that we can bring about solutions very quickly, meeting customer needs promptly, with little interference.
• Flexible Hours & Hybrid Model : A hybrid role with flex hours encouraging you to work in accordance to your own lifestyle.
• Volunteer Days : Give back to any cause close to your heart by getting paid to volunteer during the working day.
• Working Space : You’ll love our new office. Equipped with everything needed for you to succeed as well as sit / stand desks, a wellness room, a stocked kitchen, and lots of outdoor amenities for summer activities.

Our campus also has a day-care facility, on-site gym, parking, and is SkyTrain station adjacent.

Clarius Mobile Health is proud to be an Equal Opportunity Employer. We encourage applications from any qualified candidate regardless of ethnicity, religion, age, national origin, disability status, sexual orientation, gender identity or expression.

Please let us know if you require any accommodations during the interview process.

None

Job Responsibilities :

Product Manager Advisor

Lead strategies for feature development designed to maximize profitable growth and membership targets. Strategies include market and segment analysis, Minimum Viable Product definition, and competitive assessment.

Support market-driven feature roadmap.

The candidate for this Product Management Advisor position will be responsible for ensuring that features and user stories are clear, concise, measurable, and marketable in support of cloud-based applications.

Success will be achieved through strong, proactive partnerships with areas such as Finance, Marketing, Network, Business Operations, Pharmacy, Segment / Sales Leaders, CTS, Compliance, and vendor partners.

Responsibilities

• Supports creation and communication of product vision and product development strategies for the Agile Release Train.
• Fully understands customer needs (proposes, influences, and shapes market research, can turn customer insights into action), external environmental influences, and competitive offerings and provides key input to the feature roadmap.
• Develops minimally marketable features to obtain commitment during PI Planning.
• Defines clear and concise acceptance criteria by leading cross-functional experts from data evaluation through to sign-off.
• Provides input to the program backlog prioritization process to ensure features are appropriately prioritized.
• Supports System Architect in the development and prioritization of enablers, and the identification of constraints, guidelines, and non-functional requirements as they relate to owned features.
• Manages ART intake for supported products / solutions and creates / supports the creation of estimates when needed.
• Represents the ART to external stakeholders, teams, and suppliers.
• Independently develops business and marketing plans for features released to market, including business readiness and implementation strategies.
• Independently manages and influences external relationships (e.g., vendors), as required for management of owned features.
• Ensures stakeholders are knowledgeable of new and / or changes in priorities on a timely basis and equipped to deliver value proposition and key differentiating points.
• Supports Release Train Engineer in scope management, risk management, financial management, communication management, and PI Planning materials.
• Supports measurement initiatives and provides input into defining minimally viable products and incremental value opportunities as epics.
• Supports execution of and provides key messaging into features and other market-facing materials.
• Drives resolution of issues related to feature delivery, escalating when appropriate.
• Provides product / marketplace direction throughout the PI.
• Serves as point of contact for Epic Refinement Team.
• Supports other related activities not specifically stated.

Skills and Experience Required :

Required :

• Billing / payments experience preferably in the healthcare domain
• Strategic and creative thinker with ability to think outside the box and translate strategies and customer insights into actions / features / implementation.
• Agile, flexible, and dynamic
• Excellent problem solving and analytical skills.
• Excellent project management skills with a strong understanding of business processes and operations
• Proven ability to tie together complex issues and implement solutions to meet the needs of the global matrix.
• Team player with proven ability to foster and manage working relationships within a matrix environment.
• Ability to handle multiple priorities.
• Strong collaboration and verbal and written communication skills
• Strong influencing and presentation skills
• Experience working in diverse disciplines within the healthcare industry
• Familiarity with cloud infrastructure / service concepts is a plus.

CellarTracker is the world’s most authoritative, engaged, and passionate wine community. Originally founded in 2003 as an inventory management tool for wine collectors, CellarTracker has since expanded its mission to help anyone discover and experience wine they love.

Across our website and mobile app, CellarTracker now has over 800k registered users, 9.5 million reviews, and 3.9 million unique wines.

In the past two years, the team has grown from 5 to 20.

We are looking for a product manager to own growth. Your first focus will be increasing revenue growth by launching premium features to the website and modernizing our subscription mechanics.

Next, you will develop and drive a roadmap for outcomes like increasing new user acquisition, converting existing users to paid subscribers, and increasing the lifetime value of paid subscribers.

In this role, you will contribute to product leadership and strategy as well as get in the weeds with the development team to ship great product.

You must have intrinsic motivation to create a great product. You believe that listening to users is the best way to create a great product.

You combine user feedback, business goals, and data into well thought-through product initiatives. You also believe building a great team is a pre-requisite to creating a great product.

You foster collaboration and an outcome-first mindset. You have high empathy with others and build strong, trusting relationships with your teammates and stakeholders.

You will have the autonomy, empowerment, and support to make a big impact and lead as you see fit. As such, it is essential you excel at creating clarity from ambiguity, building urgency to continually ship product improvements, and fishing for yourself across product, design, engineering, analytics, and marketing.

Responsibilities

• Lead CellarTracker’s growth product strategy, goal setting, and roadmap.
• Identify, prioritize, and deliver product features that address user needs and align with the company's goals.
• Collaborate with engineering, design, marketing, and analytics, to define requirements and launch high-quality products on time.
• Gather the evidence you need to make analytical, informed decisions by talking to / surveying customers, reviewing product usage data, and researching comps.
• Carry the voice of customer in every conversation, ensuring we build products that our customers love and value.
• Own company metrics relating to growth, including new user acquisition, subscription rate, and lifetime value.
• Drive the modernization of CellarTracker premium and subscription products via experimentation and iterative improvement.
• Work closely with other teams and stakeholders to create alignment, coordinate dependencies, and remove obstacles.

Requirements

• 4+ years of experience as a Product Manager, preferably in a consumer-facing web or mobile application environment.
• 2+ years of experience working in Growth, preferably in a subscription-model business.
• Passion for wine and knowledge of the wine industry, including wine production, regions, and varietals.
• Strong product sense and high customer empathy with an ability to envision opportunities that address business and user needs, and tie that opportunity to the team’s goals
• Strong written and oral communication skills to help communicate learnings, analysis, and opportunities clearly to Design, Engineering, Analytics, and other stakeholders
• Deep analytical, prioritization, and problem-solving skills. Previous analytics experience is strongly preferred.
• Excel / Google Sheets skills required. Experience with SQL / Mixpanel / Google Analytics for data analysis is a big plus.
• Broad technical expertise, including familiarity with web front end, web services, and back-end application infrastructure
• A curious, positive, and entrepreneurial mindset with the ability to succeed in a dynamic, open-ended environment.

Benefits

• Flexible, remote workplace
• Unlimited vacation
• Standard health benefits
• 401k

Who We Are

Firebolt is a disruptor in the cloud data warehouse space. So far we’ve built the fastest cloud data warehouse in the market, by far, and have helped some of the most data-forward companies in the world with their data challenges.

But this is just the beginning. We are a strong team of world-class data experts, led by the people who built Google Big Query, Looker and Sisense.

Backed by $264M in funding - we are poised to build the data platform of the future, and set a new bar for what can be done with data.

The Team

In product management, we are the voice of customers, and we own the picture of success for the Firebolt product. We analyze market trends, discover customer needs, and identify target personas to determine product opportunities.

We then use that knowledge to create differentiated roadmaps, define product features and experiences that delight our customers, and drive viral product adoption while leveraging data.

The Role

We are building a leading cloud data warehouse for data intensive applications. Firebolt PMs focus on various customer touch points and have end2end ownership of such.

As a product manager on the team, you will drive experiences for one of the product areas such as data ingestion and transformation, interactive query capabilities, cloud services or observability.

We will stretch your abilities and challenge you to bring your best every day as everything we do promises next-generation performance, efficiency, and scalability that data intensive applications require.

As a startup, contribution from each individual impacts our top and bottom lines and each role comes with significant growth opportunities.

What You’ll Do

• Deeply understand personas that engage with the product and deliver delightful product experiences tailored towards their needs.
• Fully understand customer use cases and end-to-end scenarios. Combine that knowledge with your industry experience to build product features that customers love.
• Own the vision, direction, and groom the product roadmap for the area of ownership.
• Write detailed and clear functional requirements while focusing on who (persona), why and what.
• Define product success and how to measure it (KPIs). Use data to power product decisions.
• Understand, follow, and anticipate market trends to initiate leading-edge functionality.
• Partner and collaborate with other stakeholders across the company (development, marketing, sales, support, and others).
• Think big and move quickly with a sharp focus on the business outcomes.
• Represent the product in various customer engagements.
• Bachelor’s Degree, 7+ years of product management experience, and experience shipping customer-facing cloud-based analytics products (databases, data warehouses, data lakes, ETL).
• Proven track record for delivering products that customers love.
• Strong technical and problem-solving skills with a relentless drive for results.
• Excellent written and oral communication skills.
• Experience working with remote teams and working remotely.
• Experience in a startup environment is a plus.