SMS Assist Summary

At SMS Assist, we’re not just in the business of fixing properties we’re fixing an entire industry. Typically, facilities maintenance is tough work both in the nature of the job (plumbing, HVAC, snow removal) and the lack of clarity throughout the experience.

We decided a better way wasn’t only possible, but essential. Through our award-winning technology platform, built and powered by SMSers, we connect local contractors to our customers and help manage an experience that surpasses expectations.

Recognized on Forbes’ Cloud list, Deloitte’s Technology Fast , Chicago Crain’s Top Tech Employers, and more, SMS Assist manages more than , properties where people live and work.

Our customers’ livelihoods are in our hands think a restaurant manager whose only fryer goes down on a busy Friday night or a family in Florida without power after a hurricane.

We work across the industries that make up your community, including retail, food service, banking, residential, and more, and we help them find the right provider in our network (we call them Affiliates) in more than 45 trades.

We’re innovators, disruptors, and out-of-the-box thinkers. We set each other up for success in the office and for the perfect spike on the volleyball court during an intramural game.

We’re community volunteers, karaoke partners, and lifelong friends. We’re passionate about the people we serve, and we give our all because we care.

We want to make every property better, and we want your help to make it happen.

Job Summary

The Product Manager II leads and collaborates with various local and overseas teams and stakeholders to deliver value to customers, affiliates and internal users through delivery of well-defined, appropriately-prioritized and human-centric product solutions.

Responsibilities

• Lead cross-functional teams in iterative and incremental discovery of end user requirements in a dual track scrum operating model
• Deliver value to customers, affiliates and internal users through frequent, high-value deliveries of software product
• Create and prioritize unified product backlogs to ensure the most urgent and valuable work is getting done first
• Translate user requirements into actionable language for developers and designers to efficiently architect and deliver solutions
• Translate technical capabilities, constraints and impediments to business stakeholders in human terms
• Define, instrument, and analyze KPIs and metrics that inform the feature / product’s success and link to corporate initiatives
• Sell and market your product to executive decision makers and end users
• Identify stakeholders, build relationships, and influence others to get work done
• Collaborate with local & overseas development teams with a willingness to accommodate varying time zones
• Foster a positive team environment
• Ensure confidentiality of internal and external data
• Perform ad-hoc projects and other duties as assigned
• Travel requirements : Some travel required (

Professional Skills

• Customer Service Proficient
• Verbal Communication Proficient
• Written Communication Proficient
• Teamwork Proficient
• Relationships Proficient
• Organizational Awareness Proficient

Learning Agility Advanced

• Analysis Advanced
• Problem Solving Proficient
• Process Orientation Advanced
• Prioritization Proficient

Role Specific Skills

• Ability to collaborate with key business partners and stakeholders to discover and articulate requirements and user stories, manage and communicate the product roadmap, and deliver per customer contracts and / or requests with high quality and predictability
• Ability to collaborate with customers, software engineering, operations personnel, sales and other product managers to ensure on-time delivery of product software features that focus on creating data-driven actionable insights that optimize customer facilities maintenance spend and improve operational efficiency
• Ability to evolve product strategy based on property management data analysis, market and competitive research, and industry trends.
• Ability to drive improvements to our existing products and identify opportunities for new product ideas
• Strong systems-thinking skills for considering holistic implications of decisions, cause-and -effect, effective portfolio prioritization to support top-level business objectives
• Demonstrated emotional intelligence in support of mission of implementing transformational technology in a larger organization
• Strong communication skills able to make the complex simple; can describe technology in terms of business implications and translate business needs into technical requirements

Qualifications

Minimum Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related disciplines
• Master’s degree in Business Administration, Management, Software Engineering, Computer Science or equivalent
• 2 years of relevant experience in product management, software development or data analytics

Other Relevant Qualifications

• Knowledge of Agile Scrum methodologies; Dual track scrum knowledge a plus
• Scrum Alliance Certified Product Owner or ScrumMaster preferred
• Technical software development or data analytics experience preferred

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

Duties, responsibilities and activities, and schedule may change at any time with or without notice.

SMS Assist is an Equal Opportunity Employer (EOE) that welcomes and encourages all applicants to apply regardless of age, race, color, religion, sex, sexual orientation, gender identify and / or expression, national origin, disability, veteran status, marital or parental status, ancestry, citizenship status, pregnancy or other reasons prohibited by law.

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Vous êtes unique, comme le sont votre parcours, votre expérience et votre façon de voir les choses. Ici, on vous encourage et on vous motive à donner le meilleur de vous-même, et on vous donne les moyens de le faire.

Vous travaillerez avec des collègues dynamiques experts dans leur domaine qui sont impatients de partager leurs connaissances avec vous.

Vous aurez des gestionnaires inspirants qui vous aideront à développer votre potentiel et à atteindre de nouveaux sommets.

Chaque jour, vous aurez de nouvelles occasions de rendre la vie de nos Clients plus radieuse ils sont au cœur de tout ce que nous faisons.

Découvrez comment vous pouvez faire une différence dans la vie des gens, des familles, des collectivités ici et partout dans le monde.

Description de poste :

Job Purpose

Research, analyze, design, build, support, deliver and / or test advanced technology or service solutions of small scale and low-to medium complexity that are high-quality, innovative, efficient, creative, scalable, adaptable, dynamic, fully performing and comply with all standards and best practices in support of business and Client outcomes and objectives.

Works independently and applies advanced product or service management skills, tools, practices, and techniques to all deliverables.

Exhibits advanced understanding of core product or service management concepts such as : strategic thinking, delivery, user science & empathy, A / B testing, usability, agile planning, design thinking, and focused on learning more about these domains and continuously honing their craft.

Ability to focus on task at hand, follow-through on prescribed plan with ability to be flexible and think under pressure.

Highly motivated team player with a strong desire to learn, grow, and continuously improve.

Major Accountabilities

Get to the root of problems facing our clients before jumping to solutions.

Lead squad adoption of client obsessed practices, leveraging design thinking frameworks and playbook approaches.

Lead the planning and execution of client research and design workshop practices to build and execute the Product Roadmap and OKR creation.

Synthesize information from multiple channels such as direct client feedback, stakeholder feedback, market research, competitor analysis, and user testing.

Author feature briefs and user stories, conduct acceptance testing and create detailed release notes and wiki-based product documentation.

Ensure key squad level artefacts are created and maintained. Examples : current / future state client journey maps, personas, empathy maps, story boards etc.

Work hand in hand with the Squad & UX designer to create amazing user experiences.

Review and prioritize backlogs in preparation for increment and / or related planning activities and make appropriate trade-offs to optimize value delivery

When necessary, work in conjunction with the technical support team to triage and assess production issues, perform impact analysis, and provide support to the engineering team to bring issues to resolution.

Specialized knowledge

Experienced with agile development and other SDLCs

Ability to collaborate with technical leadership to strike the appropriate trade-off between technical design and functionality

Be curious and data driven - contribute to the definition, data collection, and analysis of data for KPIs and product metrics.

Problem Solving

Strong analytical and problem-solving skills with an ability to guide subject matter experts towards solutions

Solution-oriented mindsight with an ability to balance short vs long term trade-offs

Track record of independently assessing problems and articulating business needs in the form of user stories

Education and Experience

Masters or Bachelor degree

Minimum 7- 10 years of working experience with at least 4-5 in insurance or financial services

Minimum 2-3 years working experience as a Product Manager (preferred), Business Analyst, Project Manager

Minimum 2-3 years working as part of a team in an Agile delivery environment

Qualification in Agile Project Management and / or Lean / Six Sigma is strongly preferred

Communication Scope

Proficient written and oral English

Exceptional stakeholder management, conflict handling and communication skills

Strong organizational skills and ability to multi-task

Track record of leading and coaching distributed cross-cultural team members in a matrix structure0

Management Scope

No direct reports initially

Functional lead for the business unit to 3-4 Agile delivery squads of approximately 6-8 members each

Travel

International travel may be required soon after start date; estimated travel

Catégorie d'emploi :

Analyse des besoins informatiques - Systèmes

Fin de l'affichage :

Product Manager FTW

Area : adidas Global Brands

Department : BU Originals, Basketball & Partnerships

Direct Reporting Line : Director Product Marketing

Indirect / secondary reporting line :

Subsidiary / Country : United States

Location : Los Angeles

GSMS Grade : M4

Number of Personnel Managed : N / A

Cost Center / Budget and / or

Revenue Responsibility : N / A

Purpose & Overall Relevance for the Organization :

• Bring consumer and sport insights into your concepts
• Execute the category direction
• Work with all creation functions to deliver product concepts
• Create ranges within the category from both an image and commercial point of view

Key Responsibilities :

• Proactively manage range direction
• Propose a clear strategy for the range and how to move it on
• Show full understanding of the product creation process whilst managing all tasks within the given time frames, with special attention to speed to market
• Work within cross-functional team and with interlinked departments to enable an efficient product creation process with an optimum product outcome
• Actively analyse business, draw conclusions and propose action steps
• Strong knowledge of product information systems and the interlinking functions clarity on respective timelines
• Good level of product expertise to create industry leading products
• Actively execute spot buying (e.g.buying existing fabrics or already developed / existing styles at supplier)
• Be considered as a range expert by markets and retailers
• Prepare and present your ranges and business related topics - with respective audience in mind - by using relevant structure and content
• Actively provide input for setting the CtC (Concept to Consumer) direction and implement it into relevant ranges in partnership with CtC counterparts
• Work independently on projects and follow up on project development

Key Relationships :

Maintain a strong relationship and ensure constant dialogue / feedback with business unit and across other BU s cross-functional team ( Design, Fashion Operations ,CtC, Materials, Costing, Planning) markets and relevant key retailers

Knowledge, Skills and Abilities :

• Transport information clear and effectively negotiate skillfully
• Cooperate well and effectively to maintain and develop trustful relationships
• Work independently as well as part of a team
• Plan and prioritize daily working time effectively with the ability to work in a fast paced environment
• Knowledge of respective product category
• Strong analytical skills, be solution driven and result oriented
• Ability to travel
• Actively interested in lifestyle and / or fashion
• Passion for sport

Requisite Education and Experience / Minimum Qualifications :

• College degree, preferably in marketing / business / textile / fashion
• Minimum of 2-3 years Product Marketing experience with APP, FTW or ACC background
• Experience in trade, vertical retail business model or sales is helpful
• Fluent in English
• PC skills (MS Office programs, especially PowerPoint and Excel)

BluIP® is a Tier1 global service provider and communications technology innovator. The company develops artificial intelligence and enterprise-grade telephony solutions for leaders in hospitality, restaurants, healthcare, small business, and the enterprise.

BluIP’s comprehensive suite of products includes the industry disrupting, all-in-one artificial intelligence platform, AIVA Connect™ with modules that improve every customer interaction, streamline business processes, and provide in-depth business intelligence to help customers optimize resources and drive more revenue.

We have built a brand around our deep commitment to the success of our customers, and do our best work when the challenges are complicated and the outcomes' mission-critical.

Add our legendary white glove service promise, and it’s no wonder that we are trusted by more than 60,000 customers and the most recognized brands in the industries we serve.

We are excited to add a highly motivated full-time Product Manager to our team . In this role, you will be responsible for overseeing the development and management of a product or a set of products from inception to launch and beyond.

You will ensure that the product(s) you manage meet customer needs, align with the company's goals, and generate revenue.

This position is in our Glendale, CA office.

BluIP, Inc. is an equal opportunity employer. Employment decisions are based solely on qualifications, experience, and business needs.

We are deeply committed to building an inclusive and diverse workplace. Compensation for this role includes an annual salary of $85k to $150k , depending on your experience, and a comprehensive benefits package that will be presented in the interview process.

Duties and Responsibilities :

• C onduct market research and analysis to identify customer needs, market trends, and competitive landscape.
• Develop a product strategy, roadmap, and vision that aligns with company goals and objectives.
• Define product requirements and specifications, including features, functionality, user interface, and user experience.
• Collaborate with cross-functional teams, such as engineering, design, marketing, and sales, to ensure successful product development, launch, and adoption.
• Manage the product development process, including setting timelines, milestones, and budgets.
• Conduct user testing and feedback sessions to ensure product quality and user satisfaction.
• Analyze product performance and metrics to identify areas for improvement and growth opportunities.
• Develop pricing and positioning strategies for the product to maximize revenue and market share.
• Communicate product updates, progress, and performance to stakeholders, including executives, investors, and customers.
• Continuously monitoring market trends and customer needs to stay ahead of competition and innovate the product.

To be successful, you’ll need :

• A bachelor's degree in business, engineering, or a related field is required, master’s degree preferred.
• At least 3 years of experience in product management, preferably in a technology or software company.
• Knowledge of product management frameworks, methodologies, and tools, such as Agile, Scrum, and Azure DevOps.
• Strong analytical, strategic thinking, and problem-solving skills.
• Excellent communication, collaboration, and leadership skills.
• Familiarity with product analytics and data-driven decision-making.
• Passion for technology, innovation, and customer satisfaction.

If you are super motivated and have a passion for product management in the telecom industry, we would love to hear from you.

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Responsibilities

About UsFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join UsAt ByteDance, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for millions of users across all of our products.

We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes.

Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility.

Join us and make impact happen with a career at ByteDance.About the Team : ByteDance Music is responsible for all things music across our global products & businesses, including Resso - its own young, vibrant, edgy digital music service.

We aspire to become the most influential music platform for the next generation of music enthusiasts to express themselves and connect.

ByteDance Music thereby provides diverse services and inspires creations, exploration and communications.Responsibilities- Responsible for product design and user experience of overseas music creation tools- Understand the requirements from the creator's point of view, abstract music creation templates into short video scenarios, and complete the deconstruction and implementation requirements.

• Efficiently complete client development iteration project management, complete all kinds of business compliance work for overseas product launch.
• Results-oriented, responsible for key indicators

Qualifications

3+ years of experience in user products or tools with successful cases. Proven user product design skills and methodologies- Familiar with iterative client-side development process, with development project management skills- Knowledge of music creation tool products, or as a music enthusiast with musical instrument playing and music creation skills and passion for music- Experience or knowledge of intelligent creation and algorithms is a plus.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.

Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws.

If you need assistance or a reasonable accommodation,