Remote Pharmaceutical Contact Center Representative

Full-time

This is your opportunity to join

Inizio Engage and represent a top biotechnology company!

What’s in it for you?

  • Competitive compensation
  • Excellent Benefits accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts / promotions
  • Generous performance-driven Incentive Compensation package
  • Competitive environment with company wide recognition, contests, and coveted awards
  • Exceptional company culture
  • Recognized as a Top Workplace USA 2021
  • Awarded a Great Place to Work award in 2022 and 2023
  • Fortune Best Workplaces in Biopharma 2022

What will you be doing?

  • Maintain excellent quality standards for all client programs; adhere to program scripts and guidelines. Accurately collect information required by individual programs and correctly capture in specific program databases.
  • Exhibit effective communication and tele-management skills.
  • Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed.
  • Possess effective organizational skills, including working with multiple projects simultaneously.
  • Adhere to all company policies and Standard Operating Procedures.
  • Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed.
  • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).

What do you need for this position?

  • Customer service or equivalent work related experience is preferred
  • Excellent verbal, written and listening communication skills
  • Competency with a computer keyboard and mouse
  • Pleasant telephone manner

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

To learn more about Inizio Engage, visit us at :

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M / F / V / D. We appreciate your interest in our company, however, only qualified candidates will be considered.

Apply Now

Related Jobs

Remote Pharmaceutical Contact Center Representative

Ashfield Engage Nashville, TN
APPLY

This is your opportunity to join

Inizio Engage and represent a top biotechnology company!

What’s in it for you?

  • Competitive compensation
  • Excellent Benefits accrued time off, medical, dental, vision, 401k, disability & life insurance, paid maternity and bonding time benefits, employee discounts / promotions
  • Generous performance-driven Incentive Compensation package
  • Competitive environment with company wide recognition, contests, and coveted awards
  • Exceptional company culture
  • Recognized as a Top Workplace USA 2021
  • Awarded a Great Place to Work award in 2022 and 2023
  • Fortune Best Workplaces in Biopharma 2022

What will you be doing?

  • Maintain excellent quality standards for all client programs; adhere to program scripts and guidelines. Accurately collect information required by individual programs and correctly capture in specific program databases.
  • Exhibit effective communication and tele-management skills.
  • Converse with callers in an empathetic manner and facilitate the callers in their ability to understand medical terminology, as needed.
  • Possess effective organizational skills, including working with multiple projects simultaneously.
  • Adhere to all company policies and Standard Operating Procedures.
  • Display flexibility within department to maximize utilization, including performing administrative and non-telecommunication duties as needed.
  • Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA).

What do you need for this position?

  • Customer service or equivalent work related experience is preferred
  • Excellent verbal, written and listening communication skills
  • Competency with a computer keyboard and mouse
  • Pleasant telephone manner

About Inizio Engage

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes.

Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

To learn more about Inizio Engage, visit us at :

Inizio Engage is proud to be an equal opportunity employer. Individuals seeking employment at Inizio are considered without regards to age, ancestry, color, gender, gender identity or expression, genetic information, marital status, medical condition (including pregnancy, childbirth, or related medical conditions), mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.

Further, pursuant to applicable local ordinances, Inizio will consider for employment qualified applicants with arrest and conviction records.

Inizio Engage is an equal opportunity employer M / F / V / D. We appreciate your interest in our company, however, only qualified candidates will be considered.

Full-time
APPLY

Pharmaceutical Sales Manager/Player Coach – Dermatology

IQVIA Nashville, TN
APPLY

Overview

IQVIA, in partnership with Good Molecules, is looking for a strong Sales Manager / Player Coach (SM / PC) with a track record of success to join our team!

The SM / PC will lead a team of 2 representatives who will promote Good Molecules’ products to Dermatologists and educate all key physicians about the product’s features, benefits, safety profile, and approved indications to ensure appropriate patient use.

The SM / PC will also function as a player / coach to ensure team coverage is maintained and goals are met. The SM / PC and representatives must use approved tools and resources for product promotion.

Responsibilities :

  • Lead, train, coach, and develop a team of 2
  • Point of contact between Good Molecules and the field representatives
  • Provide timely updates to Good Molecules on ongoing business activities, competitive conditions, industry trends, etc.
  • Recruit, interview, and select field representatives
  • Work closely with representatives to evaluate business conditions and sales trends.
  • Develop quarterly business plans to assist with targeting exercises
  • Lead team to successfully meet business objectives set forth by Good Molecules
  • Assist in professional education activities sponsored by the client, both on-site and field training workshops if needed.
  • Provide timely updates to Good Molecules on ongoing business activities, competitive conditions, industry trends, etc.
  • Maintain & monitor accurate records of sales expenses, customer files, and field sales reports required.
  • Hold scheduled performance review with field representatives

Additional Responsibilities include :

  • Successfully completes all assigned training for the Representative role as well as dedicates the necessary time to both retain and build the on foundational product and clinical training
  • Conduct all sales activities according to Travel & Entertainment (T&E) guidelines, Advamed Policies, and Integrity Policies.
  • Compliance with promotional program and lunch and learns for HCPS.
  • Provide timely updates to client on ongoing business activities, competitive conditions, industry trends, etc.
  • Maintain and update current and prospective target Prescriber profiles
  • Classify customer clinical needs, goals, and constraints related to patient care.
  • Determine where our therapies can assist in providing a comprehensive healthcare solution.

Requirements :

  • Bachelor’s degree from an accredited college / university required
  • 2-3 years of pharmaceutical experience required; completion of leadership development program or similar preferred; management experience strongly preferred
  • Dermatology experience required. Insight, knowledge, and market awareness in Dermatology is highly desired.
  • Documented sales success
  • Proven leadership qualities and displayed ability
  • Possess the ability to determine and set team direction
  • Able to build and maintain strong customer relationships
  • Must be energetic, enthusiastic, determined a goal-oriented
  • Excels in a fast-paced, competitive environment
  • Proficient technical aptitude with computer technology and devices (e.g. Microsoft Office, CRM experience, iPad, apps, etc.)
  • Location : National

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Software Powered by iCIMS

Full-time
APPLY

Sales Representative

Pivotal Placement Services Nashville, TN
APPLY

We are a global leader in the print industry manufacturing the most advanced, technical capital equipment and providing the most superior service out there! This is an exciting opportunity to join a tenured team of growth and business development experts.

We are looking for a dynamic, driven, and motivated sales representative to cover the states of Georgia and Tennessee. Responsibilities to include presenting and selling capital equipment, software, and service to clients.

You will manage existing customers, consistently prospect potential customers, perform presentations, demonstrations and reach sales goals.

If you are experienced in the copier industry and are seeking advancement with a global manufacturer, please apply!

Requirements :

  • 2-5 years copier, wide format, graphic, print sales
  • True hunter sales mentality
  • Ability to build rapport with clients and present to executives

Benefits :

  • 401k with company matching contribution
  • Medical / Dental / Vision
  • FSA Account
  • Employee Assistance Program
  • Wellness Reimbursement
  • Life Insurance
  • Uncapped Earning Potential
  • Company car allowance and gas card

Who We Are

Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm that specializes in placing healthcare professionals from staff to leadership with both clinical and non-clinical employers.

Our Comprehensive and Customer Focused Workforce Solutions include, Right-to-Hire Contract Staffing, Direct Placement, and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements nationally.

Pivotal Placement Services is an Equal Opportunity Employer.

Full-time
APPLY

Pharmaceutical Sales Specialist – CVRM, ATTR Team

AstraZeneca Nashville, TN
APPLY

Job ID R- Date posted 05 / 02 /

Job Posting Title : Pharmaceutical Sales Specialist CVRM, ATTR Team, Great Lakes

Job Profile & Level : Specialty Care Sales Rep (Career Level D)

Primary Location : Nashville, Tennesee

Position Supervisor : District Sales Manager CVRM, ATTR Team

Job Description

At AstraZeneca, we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and working together to make the impossible a reality.

We’re passionate about the potential of science to address the unmet needs of patients around the world. We commit to those areas where we believe we can really change the course of medicine and bring big new ideas to life.

As a CVRM ATTR Pharmaceutical Sales Specialist in Great Lakes , you’ll play a pivotal role in channeling our scientific capabilities to make a positive impact on changing patients’ lives.

AstraZeneca's strategy in Cardiovascular Renal Metabolic (CVRM) focuses on ways to reduce morbidity, mortality, and organ damage by addressing multiple risk factors across cardiovascular (CV) disease, life-threatening bleeds, diabetes, and chronic kidney-disease indications.

The patient-centric approach is reinforced by science-led life-cycle management programs and technologies, including early research into regenerative methods.

The ATTR Team resides in CVRM Therapeutic Area.

Our salesforce is our most significant resource to ensure our medicines benefit appropriate patients and has evolved to reach customers in new ways and bring greater value in the changing environment.

The Pharmaceutical Sales Specialist is self-motivated, an expert in creating a tailored customer experience based on account and Health Care Provider (HCP) needs.

The PSS is well-versed in the following areas : clinical selling, account selling, access navigation, reimbursement pathways, problem solving, team orchestration / collaboration, and Omni-Channel engagement.

What you’ll do

  • Provide solutions to our customers by acting as the key business owner of AstraZeneca resources and solutions for a variety of customers, including Health Care Providers, Reimbursement Personnel, Practice Administrators, Centers of Excellence, and Integrated Delivery Network Stakeholders and is accountable for working collaboratively to help ensure customer inquiries are resolved.
  • Aggregate customer, market data, and insights to effectively apply to multiple channels to drive total selling engagements.
  • Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist, to provide appropriate solutions.
  • Identify shared priorities and leverage knowledge and tactics within full account to develop a strategic territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results.
  • Make connections with other AstraZeneca resources by orchestrating in a collaborative manner with territory colleagues, reimbursement partners, other field-based and home-office personnel teams to proactively address customer needs and provide appropriate access support.

This will be accomplished through a balance of demand generation and facilitation of the account management.

  • Analyze territory market data and trends to gain insights into the local business environment, drive pull-through and lead engagements with customers.
  • Lead planning meetings with key partners to solve customer problems.
  • Apply expertise and knowledge of the marketplace, applicable competitors, industry, and cross-functional activities / plans to anticipate and optimally manage business opportunities and challenges.
  • Influence and orchestrate multi-channel engagements and omni-channel execution to drive performance.
  • Demonstrates learning agility, flexibility, and ability to grasp feedback to learn, grow, and evolve for impact through a Growth Mindset

Essential Requirements

  • Bachelor’s degree
  • Minimum of 3 years’ experience in specialty pharmaceuticals (CV, rare disease, immunology, oncology / hematology preferred), biotech, or a sales role of similar complexity within the last 2 years
  • Strong ability to collaborate and work cross-functionally within a matrix environment and can communicate clinical product information
  • Proven track record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customer segments
  • Strong scientific acuity in a highly competitive environment
  • This is a remote position that will support key accounts in an assigned region. Candidate must reside within territory, or within a reasonable daily commuting distance from territory boarder
  • Ability to travel approximately 75% over a broad geography is required, with the ability to drive and / or fly within the territory
  • A valid driver’s license and safe driving record
  • Internal candidate must be at least at Senior PSS / Level 3 at time of consideration

Desirable Requirements

  • Advanced or Master’s degree
  • 5 or more years’ experience in CV, rare disease states, HemOnc, hospital / IDN, immunology, account management strategy, and new product launches
  • Broad understanding in patient services, market access, HUB services, specialty pharmacy, reimbursement and / or medical calling on HCPs with respect to a complex product or reimbursement pathway
  • Demonstrated effective time management, organizational and interpersonal skills to prioritize opportunities
  • Demonstrated effective leadership, organization, and communication skills
  • Demonstrated judgment and decision-making capability
  • Be results oriented with demonstrated time management skills

Please note - Relocation assistance is not available for this position.

Next Steps Apply today!

To be considered for this exciting opportunity, please complete the full application on our website at your earliest convenience it is the only way that our Recruiter and Hiring Manager can know that you feel well qualified for this opportunity.

If you know someone who would be a great fit, please share this posting with them.

Full-time
APPLY

Outside Sales - Flooring

Louisville Tile Distributors Nashville, TN
APPLY

Description : Position Summary-

Position Summary-

Louisville Tile of Nashville is seeking an Outside Sales Representative for our Nashville market. The Account Executive / Dealer is an outside sales position.

This role is responsible for creating, executing, and tracking a result oriented strategic sales plan that will develop a geographic territory within the Residential / Dealer market and Builder Channel.

The Account Executive will be responsible for identifying potential customers within a market, and will prospect, profile, cultivate, and close new clients that meet Louisville Tile standards and criteria.

The Account Executive will be responsible for achieving target metrics in terms of activity, sales production, product diversification and penetration, customer service, and gross profit in order to achieve the company's sales targets.

Applicants must pass a post-offer drug screen and background check. We are dedicated to providing a workplace with health and safety measures in place to combat the spread of Coronavirus.

Louisville Tile has been a family-owned business for over 65 years with 17 locations. We provide cutting edge tile and setting materials to residential and commercial customers in KY, OH, IN, IL, MI, TN, WI, MN, and IA.

Louisville Tile offers careers in many fields and strive to promote from within. Our company has a family like environment with a caring culture.

We were voted one of Kentucky's Best Places to work the last eight years by our employees! You can learn more about us here.

  • Annual Incentive Plan
  • Benefits after 30 days
  • 7 paid holidays and one paid floating holiday
  • 401(k) with employer match - 50% up to the first 6%
  • Health, dental, vision, short term disability, accident policy, cancer policy, and supplemental life

Requirements :

Sales Account Executive Important Qualities

  • Work independently as a self-starter
  • Work collaboratively in teams
  • Exhibit the highest degree of professionalism
  • Attention to detail
  • Ability to identify opportunities and come up with resolutions
  • Ability to work a territory and do proper paperwork
  • Ability to work toward goals and monitor progress
  • Ability to learn and adapt to technology, systems, and processes
  • Adhere to company SOPs
  • Professional communication skills and interpersonal skills
  • Goal oriented with desire to earn incentive-based compensation
  • Competitive spirit
  • Desire to thrive in a fast paced and dynamic work environment
  • Comfortable with changing processes and technology
  • Ability to be coached
  • Ability to have flexible work hours
  • Ability to travel
  • Consultative selling
  • Ability to close sales
  • Superior Customer Service

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following :

  • Identify qualified prospects
  • Profile prospects to identify need
  • Ability to problem solve and sell consultatively
  • Manage a pipeline to successful closing
  • Ability to price and sell within Gross Profit targets
  • Proactive tracking of projects from bidding to close
  • Service existing customers
  • Balance between new business development and service of existing customers
  • Work on special initiatives as assigned or needed to meet corporate goals
  • Ability to be decisive and manage a book to highest payoff priorities
  • Work to a plan that is strategic, constantly reviewed and evolving, and hit goal
  • Ability to develop a niche channel and cultivate relationships
  • Be involved with the commercial quoting process
  • Monitoring order register and managing projects with long lead times
  • Periodic market analysis of competition to create deeper penetration of Contractor market
  • Education to ensure that you are the most knowledgeable and highly proficient technically
  • Utilize the CRM and make constant contact to cultivate clients and build brand
  • Work collaboratively with A&D, Contractor / Dealer reps, showroom reps and all others in our system in order to service customers and leverage results
  • Follow up on orders, requests and prospects to ensure maximum results

PI223948130

Full-time
APPLY