Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.

We work together each day to foster an inclusive workplace culture where all our employees feel respected, valued, and have an opportunity to contribute to the company’s success.

As a Universal Personal Banker, you will strengthen customer relationships with a defined sales process. You will most of your time as a universal personal banker, engaging customers in sales conversations to identify appropriate financial solutions and in additional service activities including teller transactions.

This position, within PNC's Retail Branch Banking Network, is based in Irving Texas at the Las Colinas branch.

Job Description

Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.

Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.

Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.

Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.

Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.

Educates customers on options for managing financial transactions by leveraging technology, tools and resources.

• Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
• Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.

Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this opportunity, please watch this video .

Competencies

Banking Products Knowledge of and ability to provide products and services available through the retail banking branch.

Digital Awareness Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Managing Multiple Priorities Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Matrix Management Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems;

ability to apply this knowledge appropriately to diverse situations.

Prospecting. Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market.

Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact.

Retail Lending Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.

Selling. Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals.

Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.

Understanding Customer Needs Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

Work Experience

Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.

Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

No Degree

Additional Job Description

Benefits

• PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical / prescription drug coverage (with a Health Savings Account feature);
• dental and vision options; employee and spouse / child life insurance; short- and long-term disability protection; maternity and parental leave;
• paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account;

back-up child / elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.

To learn more about these and other programs, including benefits for part-time employees, visit >

New to PNC.

Disability Accommodations Statement :

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4 : Recruiting or contact us via email at [email protected]

The Human Resources Service Center hours of operation are Monday - Friday 9 : 00 AM to 5 : 00 PM ET.

Equal Employment Opportunity (EEO) :

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Under immediate direction, provides exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Follow the established policies in accordance with the bank and the supervisor's direction* Accountable for the personal achievement of monthly new account production as assigned by upper management* Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations* Receive cash and checks for deposit, verify amounts, and look for check endorsements* Examine cash carefully to guard against acceptance of counterfeit checks and identification* Enter transactions into computer and issue customer receipts* Sell and prepare money orders, cashiers checks, bank-to-bank wires, savings bonds, travelers' checks and certificates of deposit* Process western union wires and cash advances* Cross-sell bank services and products* Provide bank services to a diverse customer base, including a large Spanish speaking population* Approval limits will be based upon level of authority* Perform other tasks requested by supervisors as they relate to the bank and its functionsEnvironmental and Physical Requirements : * Required to stand or walk for extended periods of time dependent upon branch location* Ability to work in a high volume, stressful and noisy environment* Operate a computer and other office machinery* Ability to lift up to 25 lbsFCBI is an equal opportunity employer. Requirements
• Six months of work experience in a retail or customer service environment preferred* Must be able to get along with co-workers and work effectively in a team environment.
• Must be able to work a flexible schedule including evenings, weekends, and holidays.* Schedules are prepared based on business need and subject to change at any time.
• High school diploma, high school equivalency or currently attending high school* At least 18 years of age* Must successfully pass background investigation according to company policy

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

be your best self

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing.

That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

POSITION : Executive Personal Assistant to Chairman of the Board of Interstate Batteries

Important Note : Two critical components executive assistant and personal assistant

EXPERIENCE REQUIREMENTS : 5+ years as executive assistant and 2+ years as personal assistant

QUALITIES : High Character and Competence (Model values found within Interstate Batteries Purpose and Values)

The successful candidate will :

Maintain the highest level of confidentiality

Demonstrate a high EQ

Have excellent communication and interpersonal skills

Be well organized and pay attention to details

Be dependable and punctual

Demonstrate excellent prioritization and time management skills

Be flexible working across a variety of work environments (present, remote, hybrid) including minimum 1 day per week at Miller home office

Have the ability to work independently and proactively with little supervision

Collaborate with the rest of the team

RESPONSIBILITES : Approx 30%

Approx 30%

Manage Chairman’s Business and Personal Calendars

Coordinate all aspects of the Chairman’s Business and Personal Travel

Agenda

Registration

Transportation

Lodging

Meals / Reservations

Family and guests

Travel Log

Manage Chairman’s Internal and External Meetings

Collaborate with Corporate Secretary on all Interstate Batteries Board Meetings

Collaborate with Senior Advisor on all Advisory Board Meetings

Pre-work and research

Presentation creation

Ensure supporting technology is functioning before meetings commence

Attend meeting and take notes as directed

Manage follow-up items

Expense Reporting; Purchase Orders; Check Requests

Record Keeping

Facilitate / Support Chairman’s relationship with

Board of Directors

Advisory Board of Directors

Chairman Emeritus

Chaplain

IB Charitable Giving

External Boards

Other Stakeholders as directed

Approx 70%

Support the administration of the Chairman’s Personal Household

Financial Reporting and Record Keeping

Credit Card Management

Bill Pay

Charitable Giving & correspondence with ministries

Coordinate Tax Inputs with CPA firm

Property Management (direct) :

Hollow Way (Dallas)

Eldorado (Cabo)

Property Management (collaborate with managers) :

Manage both domestic and international properties.

Jet (Addison)

Appointments

RX refills & scheduling doctor’s appts

Arrange for gifts / condolences

Trip planning & execution

Event planning support

Manage schedule for

TXDL renewals

Passport renewal dates

Auto registration & service coordination / reminders

SKILLS :

Highly proficient with QuickBooks

Highly proficient across the Microsoft office suite

Note : We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sex, national origin, age, genetic information, disability, or veteran status.

Improper interference with the ability of Interstate Batteries' employees to perform their expected job duties is absolutely not tolerated.

Benefits

We strive to treat every Member like family and that mindset, applies to our teams too. Expect benefits that support your, body, mind, and well-being now and later.

Comprehensive health plan, 401K retirement plan, Generous vacation and holiday time, Lyra mental health resources, Stockoptions

The Personal Assistant (PA) is a multi-person support role that acts as the first point of contact : dealing with correspondence and phone calls for their respective leader / s.

Job Duties

Acting as a liaison with staff, suppliers, vendors, and clients

Collating and filing expenses

Running errands and coordinating with vendors

Booking and arranging travel, transport, and accommodation

Implementing and maintaining procedures / administrative systems

HSS Hospitality Staffing Solutions (HSS) is recognized as the largest national hospitality staffing company today serving over 900 hotels nationwide.

Our commitment to quality in servicing hospitality clients has earned HSS the trust and respect of the best hotel brands in the business.

We are committed to finding and placing the best hospitality talent in the industry! HSS is currently seeking a Housekeeping Lead / Personal Assistant (House Manager) for a prestigious client in the downtown highland area of Dallas, TX.

Pay : 80-100K DOEHours : Monday -Friday 6am - 4pm (may vary), possible weekends maybe necessary on occasionQualifications : -Main Housekeeper responsible for cleaning, cooking and maintaining personal estate of 7000 sq.

ft.-A good candidate for this position is someone that possesses good hospitality and enjoys serving others.-Has good attention to detail and can work with all types of personalities.

Will be able to assist with any household needs including managing daily medications, ordering, shopping, scheduling, working with vendors and managing events on weekends as needed.

Requirements : -This role require ability to sign a NDA and will require ability to keep items highly confidential. -Must be able to successfully pass a background check-Will need to be able to walk up and down stairs and around the estate (7 acres with 6 houses).

Good communication skills in English-Computer Savvy (to review calendar and respond to emails)-Attention to detail to be delicate with high worth items Interested in additional opportunities visit us at : https : / / Having problems applying?

Please send us your resume directly to [email protected] HSS is an Equal Opportunity Employer and it is our policy to not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender identity, genetic information, disability, veteran status, or any other status protected by federal, state, or local laws.