Personal Banker
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.
We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
As a Personal Banker, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions.
This position, within PNC's Retail Branch Organization, is in Thornton, CO at the 98th and Grant branch.
Job Description
Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
- Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Competencies
Banking Products Knowledge of and ability to provide products and services available through the retail banking branch.Digital Awareness Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Matrix Management Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
- Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems;
- ability to apply this knowledge appropriately to diverse situations.Prospecting. Knowledge of prospecting principles, processes and skills;
ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries.
Create value propositions with impact.Retail Lending Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.
Selling. Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals.
Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.
Understanding Customer Needs Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.
Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Education
No Degree
Additional Job Description
COMPENSATION
Base Salary : $42,640- $59,800
Where a person is paid in the compensation range is aligned to their experience and skills. Placement within the compensation range is based on the specific role and the following factors :
- Lower in range Building skills and experience in the job
- Within the range Experience and skills align with proficiency in the role
- Higher in range Experience and skills add value above typical requirements of the role
- Compensation range may vary based on Geographic Location
INCENTIVE
Role is incentive eligible with the payment based upon company, business and individual performance.
Benefits
- PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical / prescription drug coverage (with a Health Savings Account feature);
- dental and vision options; employee and spouse / child life insurance; short- and long-term disability protection; maternity and parental leave;
- paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account;
back-up child / elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit >
New to PNC.
Disability Accommodations Statement :
The Human Resources Service Center hours of operation are Monday - Friday 9 : 00 AM to 5 : 00 PM ET.
Equal Employment Opportunity (EEO) :
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Related Jobs
Personal Banker
Position Overview
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers.
We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
As a Personal Banker, you will strengthen customer relationships with a defined sales process. You will spend most of your time as a personal banker, engaging customers in sales conversations in order to identify appropriate financial solutions.
This position, within PNC's Retail Branch Organization, is in Thornton, CO at the 98th and Grant branch.
Job Description
Acquires and deepens the branch customer base through a variety of proactive sales and service activities. Manages the customer experience by identifying opportunities to improve the customer's financial wellbeing.
Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty.
Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty.
Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem partnerships as well as community Centers of Influence to acquire, expand and retain relationships.
Creates customer loyalty and grows customer share of wallet through a differentiated customer experience. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs.
Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
- Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty.
- Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits.
Demonstrates a heightened scrutiny to identify and avoid loss. Participates in branch daily operations, ensuring they are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be :
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Competencies
Banking Products Knowledge of and ability to provide products and services available through the retail banking branch.Digital Awareness Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.
Effective Communications Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.
Matrix Management Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.
- Problem Solving Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems;
- ability to apply this knowledge appropriately to diverse situations.Prospecting. Knowledge of prospecting principles, processes and skills;
ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries.
Create value propositions with impact.Retail Lending Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.
Selling. Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals.
Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers.
Understanding Customer Needs Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.
Work Experience
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.
Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.
Education
No Degree
Additional Job Description
COMPENSATION
Base Salary : $42,640- $59,800
Where a person is paid in the compensation range is aligned to their experience and skills. Placement within the compensation range is based on the specific role and the following factors :
- Lower in range Building skills and experience in the job
- Within the range Experience and skills align with proficiency in the role
- Higher in range Experience and skills add value above typical requirements of the role
- Compensation range may vary based on Geographic Location
INCENTIVE
Role is incentive eligible with the payment based upon company, business and individual performance.
Benefits
- PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical / prescription drug coverage (with a Health Savings Account feature);
- dental and vision options; employee and spouse / child life insurance; short- and long-term disability protection; maternity and parental leave;
- paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account;
back-up child / elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit >
New to PNC.
Disability Accommodations Statement :
The Human Resources Service Center hours of operation are Monday - Friday 9 : 00 AM to 5 : 00 PM ET.
Equal Employment Opportunity (EEO) :
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents
Refer to the to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
Caregiver/Personal Care Specialist
Urgently Hiring! It's more than just a job!
We are looking for YOU to make a difference in someone's life!
Join one of the fastest-growing home care companies in the nation. Senior Helpers is the first national in-home care company to be recognized as a Great Place to Work as a leading senior care provider! Senior Helpers was founded in 2002 with a vision to help seniors age with dignity.
Senior Helpers culture is based on solid core values, recognition of achievements, and respect.
Caregiver Benefits :
- Variety of shifts available for immediate start
- Competitive pay based on experience
- Flexible scheduling that works with your availability
- Friendly work environment and employee recognition events
- PPE supplied
- Specialized training and opportunities for personal certifications
- Satisfaction As a Senior Helpers Caregiver, you experience the privilege of giving back to your community with every shift you complete.
Responsibilities :
- Create and maintain open communication with seniors, their families, and our staff
- Assist with personal care
- Companionship
- Assist with all Activities of Daily Living (ADLs) as assigned
We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
IND000
Personal Risk Specialist
General Description :
The Personal Risk Specialist is an outside sales position focused on serving the unique insurance needs of affluent / high net worth clients.
In addition to cross selling, as a primary focus for business development, this role is also expected to establish additional sources of clients.
Responsibilities :
- Schedule appointments and visit with high net worth individuals to understand the lifestyle, concerns and unique insurance needs of high net worth individuals, with the ability to provide consultative advice to tailor personal risk management solutions accordingly.
- Achieve new business sales goals on an annualized basis based on our target market.
- In order to achieve the necessary revenue goals, the employee will be required to develop lists of prospective centers of influence and lead sources with clients that fall in the target group for the USI One Advantage.
- Successfully penetrate assigned prospect targets utilizing the Engagement Platform process with prospective business partners such as lawyers, financial services professionals, realtors and other professionals that serve the affluent segment of the market.
- Demonstrate ability to identify and overcome sales obstacles on a prospect-specific basis.
- Successfully develop and deploy sales and marketing strategies along with periodic communications to optimize USI's position in the marketplace.
- The Personal Risk Specialist will be required to meet with external centers of influence to prospect, engage and ultimately serve as a value added service that is provided to the clients of the center of influence.
- Build strong working relationships and win confidence of Commercial Lines and Employee Benefits production staff.
- Establish relationship as a trusted partner and advisor to clients and prospects.
- Develop and support cross-selling strategies for existing clients, as well as new relationships.
- Participate and, as necessary, lead meetings with existing and prospective clients.
- Manage employee and prospect data, including development of prospect lists from business clients, maintaining activity records in USI CRM and sales tracking programs.
- Develop and oversee preparation of proposals for Personal Risk Management clients and prospects, research and assist in writing responses to clients and present individual personalized insurance programs to prospective clients.
- Flexibility in schedule requires some evening hours.
Knowledge, Skills and Abilities :
- Ideal candidate will have a minimum of 3 years in High Net Worth or personal insurance sales or service.
- Outstanding written and oral communication skills.
- Must have personal lines insurance industry experience.
- Ability to travel 50% or more of the time and meet with clients.
- Good team work skills with an ability to work with minimum supervision.
- Highly motivated, goal oriented and organized individual that is driven to achieve individual sales goals.
- Good customer service skills that can be applied to the sales process.
- Strong knowledge of carriers and personal insurance market place.
- Understand and commit to mutual objectives of the Personal Insurance Practice and Regional Office.
- College degree preferred but high school diploma or graduate equivalent degree required.
- Active property-casualty license required (or must be obtained within 60 days of hire).
- Proficient in MS Office suite of products.
Base salary range is : $75,000 to $100,000 plus new business commission.
USI is proud to offer a full-suite of benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings account, short and long-term disability, company- and employee-paid life insurance as well as other unique employer-sponsored and voluntary programs.
USI also offers a generous paid time away program including fully paid time for employee disability leave, paid parental leave and holiday time.
LI-SM2
USI is committed to providing a full-suite of competitive benefits for our growing population and its diverse needs. We offer a wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programs.
USI also offers a generous paid family leave benefit as well as paid holiday time.
Salary Range : $75,000 - $100,000
Personal Banking Rep
Founded in 1963, FirstBank maintains more than $20 billion in assets and operates over 100 branch locations across Colorado, Arizona and California.
Its growth can be attributed to one simple philosophy : do right by customers, communities and employees, which is at the center of the company’s banking for good mantra.
FirstBank believes that diversity, equity, and inclusion are part of everything we do, both within and outside our company, and prides itself in hiring and training a diverse and talented group.
We strive to not only maintain a diverse workforce, but also ensure our employee experience garners a sense of belonging, is inclusive and equitable.
FirstBank believes that a company is nothing without the people that comprise it, and prides itself in hiring and training a diverse and talented group.
By joining the FirstBank team you will experience its great team culture with ample opportunity for growth. There’s an opportunity for everyone with positions all across the company, from Teller and Call Center to Technology and Lending.
Apply today to learn more and join the team!
A Brief Overview
A Personal Banking Representative assists customers by answering inquiries / requests, processing transactions, opening new accounts, and informing on products and services.
A Personal Banking Representative is responsible for cross-selling the Bank's products and balancing a cash drawer. The Representative will develop and maintain account relationships by providing solutions and resolving customer problems through quality customer service and product knowledge.
What you will do
- Assist customers with a wide range of inquiries and requests.
- Process deposits / withdrawals and redeem / negotiate cash instruments for consumer and commercial customers while maintaining a balanced cash drawer.
- Open new accounts and provide product / service information.
- Accept wire order agreements, stop payment requests, and dispute forms and send to appropriate departments for processing.
- Process transactions accurately and adhere to all compliance requirements.
- Review daily reports and perform maintenance on accounts.
- Recognize and develop opportunities for cross-selling FirstBank products and services.
- Sell bank products and meet company sales goals.
- Demonstrate knowledge and understanding of new account systems and account documentation requirements and disclosures.
- Perform other duties and projects as assigned by the market or region.
- Understand and comply with all provisions of the Safety in the Workplace policy.
- Hours may vary from 35-40 / week.
Minimum Requirements
Entry-level job with little or no prior relevant work experience in the function
Preferred Requirements
Cash handling and customer-service experience
Knowledge, Skills, and Abilities
- Good customer-service skills and the ability to work well with others
- Basic mathematic and problem-solving skills
- Comfortable in a sales environment
- Detail-oriented with the ability to multi-task and change directions quickly
Working Conditions and Physical Requirements
- Frequently remains stationary throughout a typical business day
- Frequently operates a computer and other office machinery, such as a calculator, copy machine, and computer printer
- Occasionally moves about inside the office to access file cabinets, office machinery, and other rooms
- Occasionally positions self to access drawers and shelves of various heights
- Frequently reaches for and handles paperwork and files
- Constantly communicates with customers, coworkers, and management in-person and on the phone
- Must be able to exchange accurate information
Salary Range
$20 Per Hour
Statement of Benefits
FirstBank offers a suite of benefits that support our employees’ professional, financial, physical, emotional and spiritual well-being.
Benefits currently offered with our positions include : Paid Time Off / paid leave programs, 401K / Employee Stock Ownership, United Healthcare medical, MetLife dental, VSP vision, Employee tuition reimbursement, Volunteer Time Off, Short-Term Disability, Long-Term Disability, and Group Life Insurance / AD&D
This Job may be eligible for the :
- Teller Balancing Incentive Plan
- New Accounts Cross-Sell Queue Incentive Plan
FirstBank is an EOE / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.
FirstBank does not permit pay inequities. Anyone who believes they have been subject to pay inequity should immediately report their concerns to the Human Resource Department.
Caregiver/Personal Care Assistant
Live your best life possible by helping others live theirs. Our caregivers are the heart and soul of what we do. At ComForCare, we like to celebrate successes and have fun while building meaningful relationships.
Join our team and be a part of a certified ! Our CaregiverFirst promise is that our at home caregivers will be :
- Treated with respect and dignity.
- Provided exceptional training on a regular and ongoing basis.
- Are never alone in the field - support is always available.
- Are thoughtfully matched with clients that they are compatible with.
What you’ll be doing :
- Assist with daily activities to help clients stay independent and in their own homes.
- Provide assistance with personal care.
- Assist with mobility, transfers and range of motion exercises.
- Handle meal planning, preparation and feeding.
- Properly manage household needs.
- Provide companionship and respite services for the family.
What we’re looking for :
- A passion to serve and help others live their best lives possible.
- High school diploma or G.E.D. certificate.
- Access to reliable transportation.
- Previous experience caregiving for clients in homes or senior communities is a bonus.
What we offer :
- Great wages! Get PAID EVERY DAY with Tapcheck on-demand pay.
- Health, dental, vision and other benefits (for 30 hours per week employees).
- Paid Time Off.
- 401K (beginning Jan 2023).
- Flexible schedule. We have shifts 24 / 7 / 365. Work when it's best for you.
- Work place where team members are valued and respected. Join a certified !
- Employee Referral Bonus Programs.
- Ongoing Training : hands on, virtual and classroom.
Compensation : $ - $ per hour
Live your best life possible while helping others live theirs.
Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day.
At ComForCare, it is our CaregiverFirst promise, that our caregivers will be :
- Treated with respect and dignity.
- Provided exceptional training on a regular and ongoing basis.
- Are never alone in the field - support is always available.
- Thoughtfully matched with clients that they are compatible with.
Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®.
By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries.
You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application.
Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.
Equal Opportunity Employer : Disability / Veteran.