Manager, Operations
What Will Your Job Look Like?
The Manager, Operations will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes.
The Manager, Operations will oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements.
The Manager, Operations will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract.
This position is contingent upon contract award.
Position must sit in Austin, TX.
What You’ll Do :
- Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
- Perform monthly Safety meetings
- Training, retraining and updates to policies, procedures and safety guidelines
- Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
- Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
- Perform additional duties as assigned or required
- Monitor performance of direct reports and provide coaching and guidance
What You’ll need :
- Bachelor’s Degree (or equivalent combination of education and experience) in a related field
- 5+ years of experience in transit management
- Minimum 5 years of management experience in the Para-Transit or livery industries
- Previous experience working with senior citizens or persons with disabilities
- Experience supervising hourly personnel in a passenger transportation environment
- Experience training in a classroom and behind the wheel setting
- Must possess a valid driver’s license
Even better if you have...
- Strong problem-solving skills
- Ability to understand and administer discipline
- Knowledge of basic safety and training procedures
- Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment
- Capabilities as it relates to data analytics preferred
- Thorough knowledge of ADA, DOT, FTA regulations preferred
- Ability to maintain high level of confidentiality
- Regular attendance is required
What’s in it for you :
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity / Paternity Leave
- Tuition Reimbursement
- Leadership Mentoring Opportunities
Equal Opportunity Employer : MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
If you are in need of accommodations, please contact MTM’s People & Culture.
MTMTRANSIT
Related Jobs
Manager, Operations
What Will Your Job Look Like?
The Manager, Operations will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes.
The Manager, Operations will oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements.
The Manager, Operations will strive to ensure the safest and highest quality transportation experience for our passengers while operating within the budget of the contract.
This position is contingent upon contract award.
Position must sit in Austin, TX.
What You’ll Do :
- Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
- Perform monthly Safety meetings
- Training, retraining and updates to policies, procedures and safety guidelines
- Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
- Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
- Perform additional duties as assigned or required
- Monitor performance of direct reports and provide coaching and guidance
What You’ll need :
- Bachelor’s Degree (or equivalent combination of education and experience) in a related field
- 5+ years of experience in transit management
- Minimum 5 years of management experience in the Para-Transit or livery industries
- Previous experience working with senior citizens or persons with disabilities
- Experience supervising hourly personnel in a passenger transportation environment
- Experience training in a classroom and behind the wheel setting
- Must possess a valid driver’s license
Even better if you have...
- Strong problem-solving skills
- Ability to understand and administer discipline
- Knowledge of basic safety and training procedures
- Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment
- Capabilities as it relates to data analytics preferred
- Thorough knowledge of ADA, DOT, FTA regulations preferred
- Ability to maintain high level of confidentiality
- Regular attendance is required
What’s in it for you :
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity / Paternity Leave
- Tuition Reimbursement
- Leadership Mentoring Opportunities
Equal Opportunity Employer : MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
If you are in need of accommodations, please contact MTM’s People & Culture.
MTMTRANSIT
Operations Manager
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Operations Manager
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Application for job , Operations ManagerApplication for job , Operations Manager
Operations Manager
23-00227 : $80,000-$110,000 per year : Direct Placement : 07 / 03 / 2023 : Houston, TX, United States : All undefined
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Application for job , Operations ManagerApplication for job , Operations Manager
Job Description
Clayton Services is searching for an Operations Manager to join a thriving company in Southwest Houston. The Operations Manager will ensure smooth office operations, systems development, vendor management, payroll and benefits administration, training, and consultation on staff-related decisions.
Job Type : Direct-Hire or Temp-to-Hire
Pay Rate : $80,000 - $110,000
Benefits : Great medical, dental, vision, 401K, 401K match & PTO
Operations Manager Responsibilities :
- Facilitating seamless office operations and implementing efficient protocols.
- Providing oversight and management of payroll, human resources, and benefits administration.
- Designing and implementing effective systems, policies, and procedures.
- Proactively identifying and resolving challenges through strategic solutions.
- Managing vendor agreements, insurance policies, and rental agreements.
- Ensuring compliance by preparing and submitting annual property tax filings and auditing payroll tax payments.
- Spearheading training and awareness initiatives to enhance employee knowledge.
- Providing valuable insights and guidance to the management team in staff-related decision-making.
- Conducting comprehensive orientation and training programs for new hires.
Administrative & Operations Manager Skills and Abilities :
- Excellent verbal and written communication skills
- Strong problem-solving and analytical skills
- Ability to diagnose operational issues and analyze root causes.
- Ability to identify and implement business process improvements.
- Ability to multitask and manage several tasks simultaneously with varying deadlines.
- Strong computer skills, including Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
Operations Manager Education and Experience :
- Bachelor's degree is required.
- 5+ years of operations / administration / HR experience.
Operations Manager - Immediate need.
Operations Manager - Mobile Offices
Satellite Shelters, Inc., a leader in the mobile modular industry, is currently looking for a logistics professional who is a highly organized and detail-oriented individual for our Operations Manager in our Houston area branch.
The ideal candidate is an effective leader, problem-solver and HIGHLY effective communicator. Experience in the construction or mobile office industries preferred.
Position Summary :
Operations : The Operations Manager partners with the Branch Manager in supervision of the local scheduling and real-time operations that facilitate the maximization of resources.
This position strives to achieve customer : satisfaction, productivity, product development, service and quality, schedule adherence, and Budget goals.
Safety : In addition to the daily operations of the branch, the Operations Manager will work to eliminate or control any hazardous conditions created from a variety of issues to create a safe working environment.
They will also be responsible for training, incident reporting / monitoring, and development of emergency response.
Technology : Efficiencies and system integration into our day-to-day activities is an important aspect to our recent success;
and it is ever growing. The Operations Manager must be willing and able to implement and develop these efficiencies and have communication with the Plymouth office in facilitation of existing and future technologies.
Essential Duties and Responsibilities :
Operations :
- Oversee daily activities of yard supervisors, workers and drivers.
- Delegate duties as needed, ie material stock and yard upkeep and cleanliness
- Coordinate scheduling of deliveries, pickups, and multi-sectional set-ups.
- Ensure standards for cleaning, repair, and refurbishment of each unit to follow company policy.
- Perform all duties and responsibilities in a timely and effective manner in accordance with established company policies to achieve the overall objectives of this position.
- Maintain a favorable working relationship with all other company employees to foster, aid, and promote a cooperative and harmonious working climate.
- Maximize employee morale, productivity, and efficiency / effectiveness.
- Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.
- Maintain a qualified staff consisting of both employees and contractors
- Manage oversight of stock assignment to branches
- Issue and track vendor purchase orders
- Develop and build relationships with vendors, manage partnership pricing structure
- Recruit and evaluate vendors / contractors who are capable of completing work outside of Satellite's operational capabilities.
- Manage purchasing and expense associated with the maintenance of the yard and equipment
- Implement best practices for inspections, storage, and inventory levels
- Perform inbound inspections and implement / develop Quality Control policy
- Maintain truck and vehicle fleet
- Perform other duties as assigned
Safety :
- Plan, organize, direct, audit, and control all safety activities, training, safety manuals, and safety process and procedures
- Identify potential problems and risks
- Enact and evaluates contingency plans as needed for a variety of safety projects and programs
- Investigate and respond to safety issues and conduct analysis to determine "root causes"
- Assist with the development and implementation of new hire orientation and training on all repairs and maintenance procedures to insure safe practices
- Establish, maintain, and administer programs and best practices for repair, maintenance, delivery, set-up, tear down, and freight functions to ensure procedures are completed safely
- Partner with leadership team to manage and implement the Safety Committee, safety training, and other awareness programs, promote employee involvement with safety awareness, continuous safety process improvement, commitment to safety among all employees, and development of safety-oriented incentive programs
- Insure timely reporting and investigation of all incidents and coordinate back to work efforts
- Develop emergency response procedures and evacuation plans
- Recommend major purchases and expenditures related to safety requirements
- Manage the training of all yard personnel and drivers in Satellite's safety policies and programs
- Perform other duties as required
Technology :
- Constant access to email and communication with others
- Utilizing internet tools for weather updates, mapping, material orders, et cetera
- Working within NAV to update FA information, issue Purchase Orders, create and edit service tickets, et cetera
- Help to implement new technology at the branch with Plymouth intervention and support
- Being open, willing, and able to expand technological efficiencies as they are presented
Supervisory Responsibilities :
This position manages all employees, vendors, and contractors working in the yard as well as all drivers and service techs.
Education / Experience Requirements :
- BS / BA in related field and 3-5 years safety and operations management experience
- Previous supervisory experience as a fleet manager or in a service / rental / construction-based environment.
- Experience working with CRM and operations programs
- Knowledge of modular buildings is helpful but not required.
- Experience working in a customer service-based environment
Required Skills :
- Proven effective supervisory skills
- Strong customer service focus
- Ability to effectively manage multiple and changing priorities in a fast-paced environment
- Good written and verbal communication skills
- Experience providing safety and operational support to remote based employees highly desirable
- Strong verbal and written skills
- Strong Proficiency in Microsoft Office, especially Excel.
- Computer skills and average typing speed of 38 words per minute
- Basic knowledge and literacy of an income statement
- Comprehensive knowledge of construction practices and / or contracting of subcontractors
- Must have exceptional time management and organizational skills
- Demonstrated ability to analyze complex issues and resolve them quickly in an ethical manner
Physical / Mental Demands :
- Wears personnel protective equipment as required
- Physical and mental ability to operate company vehicles and associated equipment
- Demonstrated ability to perform rigorous outdoor and indoor duties including walking, standing, climbing, stooping, squatting, bending, twisting, kneeling, reaching, sitting, lifting, grasping, pushing, pulling, manual dexterity, etc.
- Ability to lift a minimum of 125 pounds
- Good fine motor skills, coordination, range of motion, and grip strength
- Ability to work in all climate conditions
- Ability to be exposed to loud noise levels
- Ability to operate hand and power tools
- Ability to work in an environment containing dirt, grease, and dust
- Ability to work safely around heavy machinery and heavy equipment
- Ability to hold air impact tools up to 30 pounds
Other Duties :
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of this job.
Duties, responsibilities, and activities may change at any time with or without notice.
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PI223566875
Operations Manager
Requisition ID : 269560
- Relocation Authorized : None
- Telework Type : Part-Time Telework
- Work Location : Houston, TX
Company Overview :
Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world’s infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.
Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customer’s objectives to create a lasting positive impact.
We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining and Metals; and Manufacturing and Technology markets.
Our services span from initial planning and investment, through start-up and operations.
Core to Bechtel are our values-ethics, safety, quality, people, culture, relationships, innovation and sustainability, and our covenants-integrity, respect, collaboration, trust, and delivery.
They are what we believe, what customers expect, and how we deliver.
Position Summary :
Exercises overall Supply Chain operations responsibility for a Global Business Unit. Ensures implementation of Corporate and Global Business Unit Supply Chain planning, implementation of initiatives, governance and guidance, and supports requirements of the global business unit projects, including administration of resources across respective business unit projects.
Ensures that business unit Supply Chain goals and objectives meet the business unit project needs and are consistent with applicable policies and procedures.
Job Dimensions :
A. Supervision Received
Reports to and receives operational and functional direction from the Global Business Unit Manager of Supply Chain.
B. Supervision Exercised
Provides support and communicates business unit Supply Chain initiatives to Project Supply Chain Managers and Managers of Supply Chain Disciplines within the business unit functional organization or those deployed to projects.
C. Contacts
- Maintains relationships with Corporate Supply Chain Management and Global Business Unit Management to ensure mutual understanding of organizational goals and objectives and communicates Supply Chain’s efforts to meet these goals.
- Maintains relationships with other business unit functional organizations in support of progressing initiatives and providing support to projects.
- Maintains contacts with management of Bechtel’s suppliers to ensure sound working relationships and their commitment to support project activities and conform to their contractual agreements when executing work for a project.
Responsibilities :
Monitors business unit Supply Chain operations in all offices where work is performed and maintains communication with Project Supply Chain Managers and customers to ensure that the services of Supply Chain meet the needs of the business unit projects and respective customers.
Directs action to improve Supply Chain operations, as necessary.
- Develops, implements and / or maintains integrated programs covering Supply Chain personnel to ensure uniformity and coordination across the business unit, including but not limited to :
- Supplier Relationship Management and Supplier Diversity programs.
- Market intelligence, including cross-business unit aggregated risk contributing to business unit price and schedule risk to its projects.
- Digital Supply Chain Systems, including reporting tools to measure project performance.
- Training implementation.
- Staff resource planning.
- Business unit procedures and guidance documents.
- Provides guidance to business unit project and Supply Chain personnel in the planning and implementation of corporate and business unit goals and objectives for improvement of Supply Chain services.
- Consults regularly with business unit Supply Chain managers on functional global business unit performance to review supervision, staffing, employee performance, annual review compliance, and career discussion activities.
- Consults regularly with Corporate Supply Chain Functional Managers on functional global business unit issues and concerns, compliance to governance, project performance, staffing resource requirements, and implementation of corporate programs and initiatives.
- Communicates regularly with Corporate Supply Chain Functional Managers to ensure effective interface between the global business unit, project Supply Chain and Corporate Supply Chain operations and Centers of Excellence.
Recommends actions necessary of corporate Supply Chain to improve interfaces, procedures, or other support to the business units.
Directs corrective actions, as necessary, within the business unit or a project to improve or align operational synergies.
- Identifies training needs for the Supply Chain organization and directs application of suitable training programs to ensure that Supply Chain personnel within the business unit have sufficient knowledge of their level of work to perform in a competent manner.
- Participates in the global cross-business unit staffing call meeting to ensure personnel availability status is known well in advance of assignment completion and future needs are satisfied.
- Participates in preparation of annual personnel performance review process and salary planning and ensures that proposed actions are within guidelines and appropriate concurrence and approvals are obtained.
- Formulates and recommends additional development programs and overhead budget requests for consolidation with the business unit Supply Chain requirements.
Conducts and monitors these operations within approved budgets.
May represent the company as a member or participant in external industry associations.
Job Knowledge :
- Proficiency and experience in project operations at both job sites and office locations. This experience should include direct Supply Chain or Supply Chain associated activities.
- Core understanding of project development, execution and closeout, and Supply Chain’s contributions to each phase of a project.
- Understanding of work execution methods under a lumpsum or cost-re type of contract, and / or the scope is of EP, EPC, EPCM, or PMC type arrangement.
- Knowledge of planning and execution methodologies of Engineering, Construction, Project Controls (Cost Control and Schedule, Estimating, Finance, and Quality).
- Knowledge of personnel policy and procedures. Experience and skill in managing employees, including selection, hiring, training, development, employee performance evaluation, career discussion, and salary administration.
Qualifications and Skills :
- Bachelor’s degree and minimum of 15 years of relevant experience, or in lieu of degree, 20+ years relevant experience.
- Demonstrated experience in Supply Chain leadership role on a project or within a business unit.
- Demonstrates aptitude and character for interpersonal engagement and mentorship.
Shaping tomorrow together
Bechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long-term progress and economic growth.
Since 1898, we’ve completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses : Infrastructure;
Nuclear, Security & Environmental; Energy; and Mining & Metals. Our company and our culture are built on more than a century of leadership and a relentless adherence to our values, the core of which are safety, quality, ethics, and integrity.
These values are what we believe, what we expect, what we deliver, and what we live.
www.bechtel.com
Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law.
In accordance with Bechtel's duty to provide and maintain a safe workplace for our employees and to safeguard the health of our families, customers, and visitors, we have adopted mandatory COVID-19 safety protocols for each work location, which may include a vaccination or testing requirement.
Please speak with your Bechtel recruiter to determine which protocols apply to the work location for the job you are seeking.
Operations Manager
Clayton Services is searching for an Operations Manager to join a thriving company in Southwest Houston. The Operations Manager will ensure smooth office operations, systems development, vendor management, payroll and benefits administration, training, and consultation on staff-related decisions.
Job Type : Direct-Hire or Temp-to-Hire
Pay Rate : $80,000 - $110,000
Benefits : Great medical, dental, vision, 401K, 401K match & PTO
Operations Manager Responsibilities :
- Facilitating seamless office operations and implementing efficient protocols.
- Providing oversight and management of payroll, human resources, and benefits administration.
- Designing and implementing effective systems, policies, and procedures.
- Proactively identifying and resolving challenges through strategic solutions.
- Managing vendor agreements, insurance policies, and rental agreements.
- Ensuring compliance by preparing and submitting annual property tax filings and auditing payroll tax payments.
- Spearheading training and awareness initiatives to enhance employee knowledge.
- Providing valuable insights and guidance to the management team in staff-related decision-making.
- Conducting comprehensive orientation and training programs for new hires.
Administrative & Operations Manager Skills and Abilities :
- Excellent verbal and written communication skills
- Strong problem-solving and analytical skills
- Ability to diagnose operational issues and analyze root causes.
- Ability to identify and implement business process improvements.
- Ability to multitask and manage several tasks simultaneously with varying deadlines.
- Strong computer skills, including Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
Operations M anager Education and Experience :
- Bachelor's degree is required.
- 5+ years of operations / administration / HR experience.
Operations Manager - Immediate need. Apply today!