Office Manager
OVERVIEW
We are a wellness-forward, hospitality-led primary care membership for patients who simply want more. We take an expansive approach to primary care - one that's integrative, customized, and above all, patient-centric.
Our membership is designed to cover the three pillars of the patient journey : medicine, wellness, and ongoing care management.
The monthly membership includes unlimited visits & chat, a personalized care plan, expedited access to trusted referrals, on-site lab work, programming, and more.
With a sophisticated club space inspired by NYC's coveted hospitality scene, along with five-star service that caters to the patient at every touchpoint, We are reimagining concierge medicine for the modern generation.
ROLE OVERVIEW
The Office Manager is a unique role at the intersection of clinical operations and customer experience. It is ideal for a candidate seeking an innovative, patient-facing role in a new healthcare startup.
The OM is primarily dedicated to managing the day to day operations of running the NYC practice while working with other departments (both clinical and corporate) to ensure a delightful member experience.
The position is an exciting opportunity for anyone eager to make an impact on care delivery. We're looking for an independent self-starter with a passion for organization and detail.
YOU WILL
As the front-of-house, responsibilities include but are not limited to :
Greet and welcome patients, making them feel comfortable and remembered upon arrival.
Oversee daily operations at the front desk, ensuring smooth workflow and efficient patient check-in / check-out procedures.
Maintain a tidy and organized reception area.
Offer exceptional customer service by answering inquiries, addressing concerns, and ensuring prompt and accurate responses to member queries regarding registration, billing and membership.
Handle billing tasks, including member billing through Stripe, insurance billing through Athena (EHR system); reconcile financial records for accuracy and follow up with patients directly as needed on outstanding payments.
Oversee the appointment and team calendar to avoid scheduling conflicts or visit wait times.
Maintain accurate patient records in our EHR system; retrieve and consolidate records from external practices to house complete records of patient's care.
Participate in daily clinical huddles to ensure patient flow is smooth and providers are in sync.
Serve as the primary point of contact for incoming calls, emails, and faxes, directing them to the appropriate staff members, as needed.
Manage patient registration, including insurance verification and completion of consent forms.
Maintain inventory of office supplies and member F&B, ensuring timely reordering when necessary.
Coordinate with external vendors, service providers, and suppliers for office maintenance, repairs, and other related needs.
Ensure compliance with relevant healthcare regulations, privacy laws, and security standards. Work with Medical Assistant to ensure we are always up to OSHA-standard.
Serve as HIPAA privacy officer. Maintain and update office systems and technology, including computer systems, software, and equipment in accordance with HIPAA.
Assist with the development, implementation, and maintenance of office policies and procedures.
Provide tours of the space for new and prospective members.
Support patients in navigating insurance as it relates to lab coverage, deductibles, pre-authorizations, and specialist referrals.
Oversee CME credits, licensing and credentialing process for providers.
Provide support to the medical director and other staff members as needed, especially as it relates to Athena troubleshooting and issues with member / provider app.
YOU ARE
Passionate about delivering hospitality-forward care
A personable and effective communicator, written and verbal
Detail-oriented and obsessed with closing loops, ensuring accuracy in scheduling-related tasks, and records management.
Effective at managing and prioritizing multiple responsibilities
A curious problem-solver that enjoys taking on new challenges
Ability to maintain confidentiality and handle sensitive information with professionalism and integrity.
Patience and adaptability to handle unexpected situations and reprioritize.
Proactive problem-solving abilities, taking ownership of challenges and seeking solutions.
Positive attitude, strong work ethic, and ability to work independently as well as part of a team.
Motivated to go the extra mile to surprise and delight members
Eager to take part in a forward-thinking, fast-paced start up culture
QUALIFICATIONS
Bachelor's degree; additional education or certifications in office management, healthcare administration, or related fields is a plus.
Proven experience as an office manager or in a similar administrative role, preferably in a healthcare or concierge practice setting.
Proficient in using office software and technology, including Google Office Suite and electronic health record systems (Athena preferred).
Full-time in-person in NYC
Related Jobs
Office Manager
OVERVIEW
We are a wellness-forward, hospitality-led primary care membership for patients who simply want more. We take an expansive approach to primary care - one that's integrative, customized, and above all, patient-centric.
Our membership is designed to cover the three pillars of the patient journey : medicine, wellness, and ongoing care management.
The monthly membership includes unlimited visits & chat, a personalized care plan, expedited access to trusted referrals, on-site lab work, programming, and more.
With a sophisticated club space inspired by NYC's coveted hospitality scene, along with five-star service that caters to the patient at every touchpoint, We are reimagining concierge medicine for the modern generation.
ROLE OVERVIEW
The Office Manager is a unique role at the intersection of clinical operations and customer experience. It is ideal for a candidate seeking an innovative, patient-facing role in a new healthcare startup.
The OM is primarily dedicated to managing the day to day operations of running the NYC practice while working with other departments (both clinical and corporate) to ensure a delightful member experience.
The position is an exciting opportunity for anyone eager to make an impact on care delivery. We're looking for an independent self-starter with a passion for organization and detail.
YOU WILL
As the front-of-house, responsibilities include but are not limited to :
Greet and welcome patients, making them feel comfortable and remembered upon arrival.
Oversee daily operations at the front desk, ensuring smooth workflow and efficient patient check-in / check-out procedures.
Maintain a tidy and organized reception area.
Offer exceptional customer service by answering inquiries, addressing concerns, and ensuring prompt and accurate responses to member queries regarding registration, billing and membership.
Handle billing tasks, including member billing through Stripe, insurance billing through Athena (EHR system); reconcile financial records for accuracy and follow up with patients directly as needed on outstanding payments.
Oversee the appointment and team calendar to avoid scheduling conflicts or visit wait times.
Maintain accurate patient records in our EHR system; retrieve and consolidate records from external practices to house complete records of patient's care.
Participate in daily clinical huddles to ensure patient flow is smooth and providers are in sync.
Serve as the primary point of contact for incoming calls, emails, and faxes, directing them to the appropriate staff members, as needed.
Manage patient registration, including insurance verification and completion of consent forms.
Maintain inventory of office supplies and member F&B, ensuring timely reordering when necessary.
Coordinate with external vendors, service providers, and suppliers for office maintenance, repairs, and other related needs.
Ensure compliance with relevant healthcare regulations, privacy laws, and security standards. Work with Medical Assistant to ensure we are always up to OSHA-standard.
Serve as HIPAA privacy officer. Maintain and update office systems and technology, including computer systems, software, and equipment in accordance with HIPAA.
Assist with the development, implementation, and maintenance of office policies and procedures.
Provide tours of the space for new and prospective members.
Support patients in navigating insurance as it relates to lab coverage, deductibles, pre-authorizations, and specialist referrals.
Oversee CME credits, licensing and credentialing process for providers.
Provide support to the medical director and other staff members as needed, especially as it relates to Athena troubleshooting and issues with member / provider app.
YOU ARE
Passionate about delivering hospitality-forward care
A personable and effective communicator, written and verbal
Detail-oriented and obsessed with closing loops, ensuring accuracy in scheduling-related tasks, and records management.
Effective at managing and prioritizing multiple responsibilities
A curious problem-solver that enjoys taking on new challenges
Ability to maintain confidentiality and handle sensitive information with professionalism and integrity.
Patience and adaptability to handle unexpected situations and reprioritize.
Proactive problem-solving abilities, taking ownership of challenges and seeking solutions.
Positive attitude, strong work ethic, and ability to work independently as well as part of a team.
Motivated to go the extra mile to surprise and delight members
Eager to take part in a forward-thinking, fast-paced start up culture
QUALIFICATIONS
Bachelor's degree; additional education or certifications in office management, healthcare administration, or related fields is a plus.
Proven experience as an office manager or in a similar administrative role, preferably in a healthcare or concierge practice setting.
Proficient in using office software and technology, including Google Office Suite and electronic health record systems (Athena preferred).
Full-time in-person in NYC
Medical office manager
This position requires a hands-on manager with exceptional communication skills, a thorough knowledge of office operations, human resource management, business development and financial oversight.
Five to seven years of progressive leadership experience required. Solo private practice seeks a dynamic, experienced, self-motivated, knowledgeable Medical Office Manager with excellent managerial, administrative and communication skills.
- Excellent starting salary and benefit package. Dermatology Practice looking for an Office Manager that meets the following criteria : 2 years’ + experience in Hospitality or Medical management as a minimum;
- Experience in managing a team; Ability to give direction with confidence; Hard-working and willing to be part of a team;
- Desire to grow with the practice; Flexible availability; and Option for medical benefits as well as 401k Responsibilities include : Organizing and coordinating office operations, procedures Knowledge of health insurance policies, guidelines- including copays, coinsurances, referrals, verification of insurances;
handling patients' records discretely, updating demographic and financial information; Protecting and securing medical records Knowledge and utilization of EMR, medical coding and billing relevant to practice.
Oversee billing and collections portion of office; Work effectively with vendors; Manage inventory and equipment Excellent written and communication skills;
Strong organizational and problem-solving skills. Must be able to think creatively and multitask. Ability to work with diverse population.
Good time management skills. Working knowledge of Microsoft Office, Spreadsheet. May also have to schedule appointments, answer phones and ensure office effectiveness and efficiency Job Type : Full-time Salary Range : 58000-62000 Powered by JazzHR
Office Manager
Position Overview
The Office Manager will serve as the first point of contact for the project office and collaborate with various project teams to complete administrative tasks related to office events, meetings, and celebration planning, as well as other administrative tasks such as office inventory management, new hire assistance, document / report management, and more.
This person should be motivated, possess exceptional written and verbal communication skills, and be proficient in various software systems such as MS Word, Teams, Excel, Share Point, and others.
District Overview
Kiewit’s Eastern District specializes in challenging heavy civil construction projects throughout the Northeast, including the metropolitan areas of New York, Chicago, Boston, and Washington DC.
We are leaders in bridge, transit, foundation, tunnel, and water / wastewater construction while specializing in cast-in-place concrete, structural steel erection, earthwork, pile driving, and caissons.
With our experienced and dedicated employees, extensive resources and in-depth market knowledge, the Eastern District can handle projects of any size.
Location
Brooklyn, NY
Responsibilities
- Serve as the first point of contact and assistance for all employees, vendors, clients, and any other professionals who enter the office.
- Update and maintain weekly company email distribution lists.
- Assist with meeting preparation, scheduling, and other office coordination.
- Complete preparations for new hires’ first days, such as assigned offices, welcome letters, and any other needed documents / supplies.
- Sort mail and packages upon delivery.
- Monitor office supply inventories and order supplies as needed.
- Order and distribute annual holiday gifts to office members.
- Assist with annual district celebrations and other events (schedule coordination, preparation, set-up, ordering gifts, awards, etc.).
- Order food / meals and other necessary supplies for meetings.
- Provide back-up to the executive assistant of senior office leadership as needed.
Qualifications
- Must be able to pass a government issued background check - this role will be working on a federal construction project.
- High school diploma and at least 1+ years of applicable business administrative support and clerical experience, preferably within one of the following fields : engineering, construction, or oil / gas / chemicals.
- Proficient in Microsoft Office products including Word, Excel, PowerPoint, Visio, and Sharepoint.
- Experience assisting in the preparation of meetings and other work-related events within a fast-paced office environment.
- Must be a positive, pro-active, strong team participant with the ability to maintain professionalism and confidentiality.
Other Requirements :
- Regular, reliable attendance
- Work productively and meet deadlines timely
- Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
- Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
- Work during normal operating hours to organize and complete work within given deadlines. Base Compensation : $70,000 - $90,000
Actual compensation is subject to variation due to such factors as education, experience, skillset, and / or location) We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We offer our full-time staff employees a comprehensive benefits package that’s among the best in our industry. From top-tier health care programs to employee assistance programs and retirement planning, we aim to provide you with the tools you need to be successful in the areas of life that matter most to you.
Office Manager
Overview :
Our Client is looking for Office Manager who will be responsible for maintaining office services by organizing office operations and procedures, controlling correspondence, maintaining inventory, approving supply requisitions, and assigning and monitoring clerical functions.
Responsibilities :
- Oversee and support all administrative duties in the office and ensure that the office is operating smoothly
- Manage departmental inventory and work with Purchaser on new orders
- Receive, sort & scan incoming mail and deliveries, and manage outgoing mail
- Develop office policies and procedures, and ensure they are implemented appropriately
- Assist other departments with office layout planning and office moves, and with maintaining IT infrastructure
- Manage business office budget / inventory
- Identify opportunities for process and office management improvements
- Front Desk Oversight and Management
- Manager phone system by direct calls to relevant departments
- Reporting office processes to senior management and working with them to improve office operations and procedures
- Provide other administrative support as necessary, including but not limited to planning special events, scheduling group meetings, doing research, and creating reports
- Other duties assigned by the supervisor
Qualifications :
- Bachelor's degree
- 2-5 years of work experience in an administrative / office management role
- Must have exceptional attention to detail
- Strong organizational and time management skills, and ability to prioritize
- Must be a self-starter and driven
- Excellent communication and interpersonal skills
- Strong problem-solving skills and analytical abilities
- Must be proficient with Microsoft Office and Google products
Location : Brooklyn, NY
Salary : $70,000 - $80,000 DOE
Office Manager
Opportunity Description
Bilingual Italian is required
Manage small office of distribution and sales operation mostly with accounting and customer service related functions, including overseeing month end and quarterly close.
Establish relationships with existing customer accounts through proper account knowledge and customer requirements.
Company Information
Metal Machining equipment
Job Duties
- Bilingual Italian is required
- Ensure office personnel supports Italian headquarters
- Guarantee customers that date-sensitive and instruction-specific orders are properly handled and executed correctly.
- Creating new and / or improved standard operating procedures to better suit the office environment and work flow.
- Supervise 4 report-ins.
- Liaise with Sales people, Operations Director and Controller on a daily basis to confirm there is no loss of communication for order fulfillment.
Education
Bachelor’s Degree required.
Experience & Skills Required
- Bilingual Italian is required
- 3 5 years of Accounting and Office management, Customer Service, and supervisory experience.
- Strong organizational and accounting & finance skills
- Computer and modern technology e.g., tablets, phones, scanners, copiers, etc. knowledge is a must.
- MS Office (word, excel, power point, access) proficiency
Languages
- Bilingual Italian is required