Front Office Manager
Job Description
Front Office Manager
Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts.
Showcase your interpersonal strengths as Front Office Manager, where you will lead, train and recognize your team in support of exceptional guest service!
Summary of Responsibilities :
Reporting to the Assistant Director, Front Office responsibilities and essential job functions include but are not limited to the following :
- Assist the Front Office in all aspects of the department and ensure service standards are followed
- Provides managerial support for Reception, Royal Service, Concierge, Guest Relations and Guest Services in the daily operational duties for these areas
- Consistently offer professional, friendly and engaging service
- Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
- Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
- Train supervisors and fulfill training role in the absence of the trainer
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications
Qualifications :
- Passion for guest service
- Excellent written and verbal communication, interpersonal and leadership skills
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Degree or Diploma in Hospitality Management is an asset
- Fluency in English
- Minimum of 1 year previous proven supervisory experience
Additional Information
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best.
That’s why you'll find exceptional work opportunities throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific as well as industry-leading training, career development, recognition and rewards.
Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel.
Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity.
A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program.
An exciting future awaits!
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Related Jobs
Front Office Manager
Job Description
Front Office Manager
Providing engaging, sincere, personalized service is one of the ways our Front Office Colleagues are turning moments into memories for our guests at Fairmont Hotels & Resorts.
Showcase your interpersonal strengths as Front Office Manager, where you will lead, train and recognize your team in support of exceptional guest service!
Summary of Responsibilities :
Reporting to the Assistant Director, Front Office responsibilities and essential job functions include but are not limited to the following :
- Assist the Front Office in all aspects of the department and ensure service standards are followed
- Provides managerial support for Reception, Royal Service, Concierge, Guest Relations and Guest Services in the daily operational duties for these areas
- Consistently offer professional, friendly and engaging service
- Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines
- Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation
- Train supervisors and fulfill training role in the absence of the trainer
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies, procedures and service standards
- Follow all safety policies
- Other duties as assigned
Qualifications
Qualifications :
- Passion for guest service
- Excellent written and verbal communication, interpersonal and leadership skills
- Highly organized, results-oriented with the ability to be flexible and work well under pressure
- Degree or Diploma in Hospitality Management is an asset
- Fluency in English
- Minimum of 1 year previous proven supervisory experience
Additional Information
ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best.
That’s why you'll find exceptional work opportunities throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific as well as industry-leading training, career development, recognition and rewards.
Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel.
Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity.
A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program.
An exciting future awaits!
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Medical office manager
This position requires a hands-on manager with exceptional communication skills, a thorough knowledge of office operations, human resource management, business development and financial oversight.
Five to seven years of progressive leadership experience required. Solo private practice seeks a dynamic, experienced, self-motivated, knowledgeable Medical Office Manager with excellent managerial, administrative and communication skills.
- Excellent starting salary and benefit package. Dermatology Practice looking for an Office Manager that meets the following criteria : 2 years’ + experience in Hospitality or Medical management as a minimum;
- Experience in managing a team; Ability to give direction with confidence; Hard-working and willing to be part of a team;
- Desire to grow with the practice; Flexible availability; and Option for medical benefits as well as 401k Responsibilities include : Organizing and coordinating office operations, procedures Knowledge of health insurance policies, guidelines- including copays, coinsurances, referrals, verification of insurances;
handling patients' records discretely, updating demographic and financial information; Protecting and securing medical records Knowledge and utilization of EMR, medical coding and billing relevant to practice.
Oversee billing and collections portion of office; Work effectively with vendors; Manage inventory and equipment Excellent written and communication skills;
Strong organizational and problem-solving skills. Must be able to think creatively and multitask. Ability to work with diverse population.
Good time management skills. Working knowledge of Microsoft Office, Spreadsheet. May also have to schedule appointments, answer phones and ensure office effectiveness and efficiency Job Type : Full-time Salary Range : 58000-62000 Powered by JazzHR
Office Manager
Position Overview
The Office Manager will serve as the first point of contact for the project office and collaborate with various project teams to complete administrative tasks related to office events, meetings, and celebration planning, as well as other administrative tasks such as office inventory management, new hire assistance, document / report management, and more.
This person should be motivated, possess exceptional written and verbal communication skills, and be proficient in various software systems such as MS Word, Teams, Excel, Share Point, and others.
District Overview
Kiewit’s Eastern District specializes in challenging heavy civil construction projects throughout the Northeast, including the metropolitan areas of New York, Chicago, Boston, and Washington DC.
We are leaders in bridge, transit, foundation, tunnel, and water / wastewater construction while specializing in cast-in-place concrete, structural steel erection, earthwork, pile driving, and caissons.
With our experienced and dedicated employees, extensive resources and in-depth market knowledge, the Eastern District can handle projects of any size.
Location
Brooklyn, NY
Responsibilities
- Serve as the first point of contact and assistance for all employees, vendors, clients, and any other professionals who enter the office.
- Update and maintain weekly company email distribution lists.
- Assist with meeting preparation, scheduling, and other office coordination.
- Complete preparations for new hires’ first days, such as assigned offices, welcome letters, and any other needed documents / supplies.
- Sort mail and packages upon delivery.
- Monitor office supply inventories and order supplies as needed.
- Order and distribute annual holiday gifts to office members.
- Assist with annual district celebrations and other events (schedule coordination, preparation, set-up, ordering gifts, awards, etc.).
- Order food / meals and other necessary supplies for meetings.
- Provide back-up to the executive assistant of senior office leadership as needed.
Qualifications
- Must be able to pass a government issued background check - this role will be working on a federal construction project.
- High school diploma and at least 1+ years of applicable business administrative support and clerical experience, preferably within one of the following fields : engineering, construction, or oil / gas / chemicals.
- Proficient in Microsoft Office products including Word, Excel, PowerPoint, Visio, and Sharepoint.
- Experience assisting in the preparation of meetings and other work-related events within a fast-paced office environment.
- Must be a positive, pro-active, strong team participant with the ability to maintain professionalism and confidentiality.
Other Requirements :
- Regular, reliable attendance
- Work productively and meet deadlines timely
- Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
- Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
- Work during normal operating hours to organize and complete work within given deadlines. Base Compensation : $70,000 - $90,000
Actual compensation is subject to variation due to such factors as education, experience, skillset, and / or location) We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We offer our full-time staff employees a comprehensive benefits package that’s among the best in our industry. From top-tier health care programs to employee assistance programs and retirement planning, we aim to provide you with the tools you need to be successful in the areas of life that matter most to you.
Office Manager
Overview :
Our Client is looking for Office Manager who will be responsible for maintaining office services by organizing office operations and procedures, controlling correspondence, maintaining inventory, approving supply requisitions, and assigning and monitoring clerical functions.
Responsibilities :
- Oversee and support all administrative duties in the office and ensure that the office is operating smoothly
- Manage departmental inventory and work with Purchaser on new orders
- Receive, sort & scan incoming mail and deliveries, and manage outgoing mail
- Develop office policies and procedures, and ensure they are implemented appropriately
- Assist other departments with office layout planning and office moves, and with maintaining IT infrastructure
- Manage business office budget / inventory
- Identify opportunities for process and office management improvements
- Front Desk Oversight and Management
- Manager phone system by direct calls to relevant departments
- Reporting office processes to senior management and working with them to improve office operations and procedures
- Provide other administrative support as necessary, including but not limited to planning special events, scheduling group meetings, doing research, and creating reports
- Other duties assigned by the supervisor
Qualifications :
- Bachelor's degree
- 2-5 years of work experience in an administrative / office management role
- Must have exceptional attention to detail
- Strong organizational and time management skills, and ability to prioritize
- Must be a self-starter and driven
- Excellent communication and interpersonal skills
- Strong problem-solving skills and analytical abilities
- Must be proficient with Microsoft Office and Google products
Location : Brooklyn, NY
Salary : $70,000 - $80,000 DOE
Office Manager
Opportunity Description
Bilingual Italian is required
Manage small office of distribution and sales operation mostly with accounting and customer service related functions, including overseeing month end and quarterly close.
Establish relationships with existing customer accounts through proper account knowledge and customer requirements.
Company Information
Metal Machining equipment
Job Duties
- Bilingual Italian is required
- Ensure office personnel supports Italian headquarters
- Guarantee customers that date-sensitive and instruction-specific orders are properly handled and executed correctly.
- Creating new and / or improved standard operating procedures to better suit the office environment and work flow.
- Supervise 4 report-ins.
- Liaise with Sales people, Operations Director and Controller on a daily basis to confirm there is no loss of communication for order fulfillment.
Education
Bachelor’s Degree required.
Experience & Skills Required
- Bilingual Italian is required
- 3 5 years of Accounting and Office management, Customer Service, and supervisory experience.
- Strong organizational and accounting & finance skills
- Computer and modern technology e.g., tablets, phones, scanners, copiers, etc. knowledge is a must.
- MS Office (word, excel, power point, access) proficiency
Languages
- Bilingual Italian is required