Job Summary :

JOB DESCRIPTION Manager, Music Analytics

Location : Los Angeles / Remote

Division : Ticketmaster US

Line Manager : Director Artist Platforms

Contract Terms : Permanent, 40 hours per week

THE TEAM

Ticketmaster is the world’s largest ticket marketplace and the global market leader in live event ticketing products and services.

Through official partnerships with thousands of venues, artists, sports teams, festivals, performing arts centers and theatres, Ticketmaster now processes over 500 million tickets a year.

As part of Live Nation Entertainment, the largest live entertainment company in the world, Ticketmaster is traded on the New York Stock Exchange as NYSE : LYV.

Ticketmaster operates in over 30 countries across North America, South America, Europe and Asia Pacific. Overall, the company employs over 6,500 people.

Ticketmaster was established in Phoenix, Arizona in 1976.

Ticketmaster Music manages our global concert line of business. We’re the commercial engine behind the world’s biggest tours and we represent touring artists and their promoters inside of Ticketmaster.

Our mission is to develop, configure, and manage innovative and distinctive software solutions on behalf of these artists that capture and convert concert ticket demand, optimize prices, and provide key insights and fan interactions.

Our deep understanding of touring artists’ business needs, and our access to the technological scale and expertise of the global leader in ticketing enables Artist-Driven, Ticketmaster-Powered outcomes that are transforming the global concert industry.

THE JOB

We are looking for a Manager, Analytics who is passionate about discovering trends and insights hidden in large data sets that are meaningful and actionable, while at the same time driving forward across analytical collaboration both internally and externally.

You will be working on some of the most interesting and challenging problems in live music and you will have the opportunity to take our data-driven insights, convert them to recommendations and communicate those recommendations directly to our clients.

In this collaborative role, you will query / pull data from multiple data sources, QA data, research and implement innovative ways to look at data, perform a wide range of formal and ad hoc analyses.

You will identify opportunities for improvements to product features and drive overall engagement by innovating new ways to look at data and providing analysis and insights.

You will partner with leaders across multiple functions including Business Intelligence, Sales, Marketing, Strategy, Product & Finance to provide analyses covering product usage, cross-channel engagement, site analytics, incremental revenue streams, client analysis, and customer lifetime value.

Similarly, you will have an enhanced focus on helping to tell the Music story to internal and external stakeholders. This will lead to further business development opportunities, as well as a focus on metrics and findings that can be relayed to client-facing teams for public consumption.

WHAT YOU WILL BE DOING

• Handle large data sets to help provide analyses and recommendations
• Analyze and translate data to help measure performance and provide actionable insights that help identify opportunities to help drive overall revenue and improve product features
• Collaborate with business stakeholders to understand their objectives, gather their requirements, and define metrics that help measure performance
• Compile, consolidate and validate data from multiple sources into digestible formats
• Query databases, create data sets (SQL) and build dynamic dashboards to track key KPIs, consumer / campaign insights, and empower channel leads to discover actionable insights
• Track and analyze data through exploratory data analyses to solve business questions and identify areas for optimization and automation
• Ultimately develop and manage the Music analyst group, focusing on mentoring and education, while streamlining client analysis and deliverables.
• Work with various departments across Ticketmaster to collaborate and uncover shared data and insights opportunities.
• Mine and analyze data from company databases to drive optimization and improvement of product development, marketing techniques and business strategies.
• Serve as resident expert in statistical analysis, including model development, validation, and maintenance.
• Query, transform, and integrate data from multiple sources and structures and carry out data cleansing and normalization tasks to ensure data integrity.
• Conduct ad-hoc analysis and presenting results to internal and external stakeholders.
• Interact with internal and external clients to develop hypotheses, scope project requirements, formulate and execution analyses, and present results and recommendations.
• Develop and maintain online dashboard summaries of data and campaign performance to facilitate learning and decision-making.
• Perform post-campaign analysis, including customer segmentation and conversion performance, and provide recommendation for improvement.
• Build PowerPoint presentations and Excel reports to summary results.
• Present results, insights, recommendations to internal and external clients.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS / COMPETENCIES)

• Bachelor’s degree in Statistics, Math, Information Technology, Economics or related fields
• 5+ years of relevant experience in analytics or a related field, such as data science, business intelligence, or data analysis
• 3+ years of experience using statistical and computer languages (R, Python, SQL, Java, AWS, etc.)
• Prior experience in relational databases required (both traditional and cloud-based environments)
• Able to write and run SQL queries to pull data required
• Experience working with SPSS Modeler, SAS or similar statistical package is a plus
• Able to communicate complex analytics results and insights to less technical audience.
• Experience with data visualization tools (Tableau, Domo, lookr, etc.).
• Extensive experience with Excel functions and formulas
• Strong written and verbal communication skills

YOU (BEHAVIOURAL SKILLS / COMPETENCIES)

• Ability to partner with stakeholders, understand their use case, develop analytical framework, and provide data driven business insights
• Strong interest and skills in problem solving and issue resolution
• Curious
• you are comfortable asking What if?
• Confident
• you are capable of dealing with uncertainty and leading through it
• you have strong opinions, but they are loosely held
• you are comfortable speaking one on one or in front of a room of hundreds
• Collaborative
• you thrive in a team environment, enjoy giving and receiving constructive criticism and are open to alternative viewpoints
• Creative
• you are a broad thinker oriented toward solving problems
• Empathetic
• you listen to understand and connect first before you respond
• Articulate
• you are capable of distilling the complex into the simple
• your written communication skills are outstanding

TICKETMASTER VALUES

Rock Solid Reliability I earn the trust of clients, co-workers and fans; I set clear expectations; I deliver high quality work on time and on task;

I take the time to do things right

Winning Teamwork I collaborate with others; I share information openly; I listen and take time to empathise and understand where others are coming from;

I show recognition and appreciation for the contributions of others

Act with Integrity I am proud of the way I represent myself and the company to others; I act with good intentions; I have direct, honest conversations while creating a safe work environment for open dialogue;

I represent information and data accurately and completely

EQUAL OPPORTUNITIES

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CULTURE

We’re fans who help fans everywhere get into the live events they love. A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day.

We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time.

And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

We have a Fan First’ mindset, placing customers at the heart of everything we do. Whether working behind the scenes or engaging directly with the Fan’ you will be part of a culture that supports and enriches the fan experience.

Your work, our passion delivering world class experiences Fan First.

LI-KC1

The expected compensation for this position in California is :

$92,000.00 USD - $115,000.00 USD

The expected compensation for this position in New York City is :

$92,000.00 USD - $115,000.00 USD

The expected compensation for this position in Westchester is

$92,000.00 USD - $115,000.00 USD

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law and the New York Salary Transparency in Job Advertisements Law.

It is estimated based on what a successful California or New York City applicant might be paid. It assumes that the successful candidate will be in California or New York City or perform the position from California or New York City.

Similar positions located outside of California or New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.

In compliance with the California and NYC Laws, a potential new employee’s salary history will not be used in compensation decisions.

You can make a difference!

When deciding on the best gear for their needs, musicians of all playing levels and interests rely on the expertise and advice that a Sam Ash product specialist provides.

Be part of a team of musicians whose focus is helping customers achieve their musical dreams. Sam Ash Music seeks super-friendly, sales oriented / career-minded people who enjoy playing music, learning about new gear and teaching others how to use that gear.

Why not earn a living surrounded by the gear you dream about all day?

As a sales associate, you'll be a vital contributor to our goal of providing the knowledge, guidance and very best service possible to ensure that our customers are treated to a great experience on every visit or phone call.

If you love making music and helping others, we'd love to speak to you.

Right now, we have positions available in the following sales departments :

Guitar , Pro Audio, Keyboard, Drum, Band and Orchestral

Salary Estimate - $ - $ / year

Sam Ash Music is an Equal Opportunity Employer. Sam Ash Music does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

All employment is decided on the basis of qualifications, and business need.

Description :

• Responsible for overseeing the day-to-day functions of the chamber music program including registration; creation of the monthly chamber music faculty payroll report;

works with the Assistant Dean and Director of Chamber Musicin the administration of special chamber music projects. This is a 52-week position.

The salary for this role is $65,000-$75,000 per year (52 weeks).

Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace.

We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company.

We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year.

Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.

Role Responsibilities :

Update and maintain registration databases for the 100+ ensembles in the School’s program, in timely communication with appropriate offices and 75 chamber music faculty members;

supporting students’ understanding of their responsibility in the chamber music process

• Administer the application process, overseeing budget, programming, scheduling, production and payroll, working closely with the Communications and Concert Offices for ChamberFest
• Administer all aspects of scheduling and concert production for chamber music, managing course materials and work-study participants and maintaining attendance records for the first-year undergraduate String Quartet Survey class
• Administer all aspects of producing 10-15 performances per year at non-Juilliard venues
• Hire and supervise up to five work-study students for general office assistance
• Assist with the coordination of any chamber music master classes, maintaining accurate records regarding all chamber music activities at Juilliard, and advising students on chamber music opportunities, both within the School and outside
• Assist the Assistant Dean and Director of Chamber Music, as needed
• Assist in rostering Music Division projects and presentations as required, including building rehearsal schedules and communicating with students, faculty, and guest artists
• Coordinate admissions process for annual Juilliard String Quartet Seminar and oversee and support logistics of seminar
• Assist in administering and implementing Juilliard’s current and future developing summer music programs as needed
• Continually look for efficiencies for the optimal implementation of Chamber Music program in systems and software
• Works with the Assistant Dean and Director of Chamber Music as a liaison between the Juilliard String Quartet and The Office of Admissions to ensure all application updates are clear and communicated to applicants for the Graduate Resident String Quartet

Minimum Requirements :

• Bachelor of Music degree, or equivalent
• Knowledge of performing arts in general and chamber music in particular
• Self-motivated, with strong organizational skills, extreme accuracy and attention to detail
• Courteous, diplomatic, and accessible manner
• Awareness and dedication to equity, diversity, inclusion, and belonging for all students and Juilliard community as a whole
• Ability to perform multiple tasks and make decisions under pressure
• Ability to handle confidential conversations with discretion
• Ability to explain the chamber music curriculum and enforce policies
• Ability to work cooperatively in a team environment, as well as independently when needed
• Excellent writing and speaking skills
• Tech savvy; proficient with the Microsoft Office Suite, and ability to learn new computer applications database management and web-based tools, as needed
• Availability to work some evenings, as needed
• Understanding of the mission of The Juilliard School

Preferred Background :

• Master of Music degree, preferably as an instrumental performance major
• Administrative experience as a member of a self-managed or commercially managed chamber ensemble

Nondiscrimination Policy :

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law.

This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.

The Primary role of the therapist is to meet the physical, psychological, spiritual and emotional needs of the advanced cancer patient through the application of the principles and methods of Music Therapy.

Requirements

1. M.A, B.A or equivalency in Music Therapy and eligible to obtain Certification from the Certification Board for Music Therapy, within one year of start date.

3. Exhibits an ability and attitude relative to the spirit of caring and tradition at Calvary Hospital as required by specific job duties and functions.

COVID-19 vaccination is required for all new hires prior to beginning employment at Calvary Hospital. If you have bona fide medical reason or religious beliefs that prevent you from being vaccinated may be entitled to a reasonable accommodation for this requirement.

Pay Rate : $$28.2429 - $38.5659 / hourly

POSITION SUMMARY

Come join a diverse team committed to empowering youth to transform their cities through an innovative approach that links leadership, faith formation, learning, and the arts : employing local youth to lead after-school programming for school-age children in their own neighborhoods.

The Music director will lead the implementation to the Music School embedded in the New City Kids After School Center and provide musical training and support for all teens serving as music teachers.

The Music Director will also work to create and develop the musical components of regular center programming, worship team, and major events / fundraisers and will support and provide mentoring and coaching to members of the teen staff and worship team while supervising the music team.

SCOPE AND RESPONSIBILITIES

Direct Music School Abide by and embody all of the training, protocol and vision set forth in the Music School Manual. Oversee the preparation and implementation of curriculum for all music classes across all sites, including but not limited to, drums, keyboard, bass, band, and performing arts.

Spearhead, be the vision holder and caster of the established Music School Vision and Priorities. Set and maintain music school culture ensuring that children receive high quality music education and are inspired to continue in their instrument.

Create and track annual music program goals and provide reports to leaders on results. Oversee instrument inventory. Set and manage yearly music budgets for all sites and music programs.

• Supervise Music Adult Team - Supervise and lead a team of Teaching Artists and Music Coordinators. Manage recruiting, orientation, training, curriculum oversight, and evaluation.
• Direct Music Camp Lead an intensive training music camp for teen music teachers to learn their instrument, learn how to teach, and prepare them for leading their After School Center classes.

Work with the Associate Director to establish camp timing, structure, and goals.

Support Teen Program Needs Work closely with Center Directors and Teen Programming Director to determine the number of teens and the skills that are required during the teen hiring process.

Work with Teen Programming Director and job coaches so that teen teachers are knowledgeable in their instrument and are providing leadership in their classrooms, fostering their own leadership development and creativity.

Act as live coach to any music class offered and occasionally teach when needed.

Support Program Music Needs Lead teen and kid musicians to play for worship and games as needed within programming (e.g.

Community Time during After School Center, opening sessions in Summer Camp). Create raps, songs, and curate worship song lists for Community Time and ensure quality worship time.

Work with the Center Director to create semesterly performances celebrating class progress.

Direct Worship Team Work with Music Coordinator to recruit, train, and lead a group of teen musicians and singers to lead worship in and outside of New City Kids.

Facilitate rehearsals throughout the year preparing teen worship team for church visits, community events, and large fundraisers.

Staff church visits on Sundays, as well as lead the preparation for events.

• Coordinate Music for Events Provide musical excellence and contributions for New City Kids fundraisers and events. Bring creative leadership and or support over NCK productions and events.
• Relational Support - Serve as a one on one mentor to 4-5 teens and intentionally build relationships with teens.
• Community Liaison - serve as a connection point between NCK and the larger Jersey City community, including current and new relationships in school-based programs, music organizations, local artists, churches and government / NGOs.

PHYSICAL REQUIREMENTS

• Constantly moves about the center during programming hours
• Regularly moves music equipment, supplies, and furniture weighing up to 50 pounds

QUALIFICATIONS

• Excellent administrative skills and strong attention to detail
• Able to inspire young kids, teens, and adults and communicate to all age groups
• A natural leader who can set culture and galvanize a team
• Excellent musicianship with understanding of music theory. Strong ability to converse with other musicians. Expert in one or more of the instruments offered (keys, bass, drums, vocals).

Willing to learn the basics of all

• instruments offered.
• Strong music teaching ability.
• Knowledgeable in sound tech & lighting.
• Christian Commitment mature person of Christian faith as defined by the Apostle’s Creed with an active prayer life and church involvement, and aligned with New City Kids’ statement of faith : www.

newcitykids.org / statement-of-faith

• Experience working with inner-city youth and families
• Bachelor’s degree required in music preferred.
• Excellent verbal, written, and interpersonal communication skills
• A strong commitment to and ability to communicate the goals and mission of New City Kids
• Teaching & Classroom management experience - Is a natural teacher and able to distill complex learning tasks into age-appropriate steps.

Has taught in a classroom setting and guided classes to accomplish learning goals over time.

Relational & Emotional maturity self-aware, teachable, sensitive to cross-cultural issues, and able to maturely deal with youth from broken contexts.

Enjoys listening, spending time with teens, able to gain the trust of teens, and is a professional and mature role model for teens.

• Affinity for gospel and / or pop - Enjoys playing, teaching contemporary / traditional gospel music; pop music a plus.
• Affinity for Children and Teens enjoys being with kids aged 6-18 and can communicate at an age-appropriate level.
• Emotional maturity self-aware, teachable, sensitive to cross-cultural issues, & able to maturely deal with youth from broken contexts

DETAILS

• Compensation : $54,000 - $63,000 starting salary plus benefits
• Hours : Full time. Workweek schedule will fluctuate; generally Monday-Friday, approximately two evenings
• per week. Approximately 15 weekend commitments per year.
• Supervisor : Associate Director