Onsite Medical Representative
The Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, WHS specialist, and Injury Prevention Specialist (IPS). You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, and be able to connect with AAs, as well as Amazon Managers. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training.
The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes attending weekly associate committee meetings, greeting all new hires for the site, either within a group setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to:
• Provide triage, first aid, and/or referral to outside medical providers, if indicated.
• Minimize the AA risk of injury through awareness, education and proactive engagement.
• Maintain all records of care provided to AAs.
• Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed.
• Facilitate and maintain the workers’ compensation and return to work process for associates with work related injuries.
• Provide daily activity logs and end of shift reports.
• Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits.
• Maintain a clean and orderly environment.
• Monitor and ensure appropriate medical supply inventory is maintained.
• Participate in special projects and ad hoc tasks as assigned.
• Willing to be trained to teach first aid, CPR, and AED certification classes.
• Work flexible shifts which could include days, nights, and/or weekends.
• Communicate effectively.
• Display professional behavior.
• Multitask and have exceptional time management skills.
• Work in and embrace inclusive and diverse atmosphere.
• Follow direction, policy, and procedures.
• Maintain composure in emergencies and lead emergency response at the site.
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The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes attending weekly associate committee meetings, greeting all new hires for the site, either within a group setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to:
• Provide triage, first aid, and/or referral to outside medical providers, if indicated.
• Minimize the AA risk of injury through awareness, education and proactive engagement.
• Maintain all records of care provided to AAs.
• Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed.
• Facilitate and maintain the workers’ compensation and return to work process for associates with work related injuries.
• Provide daily activity logs and end of shift reports.
• Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits.
• Maintain a clean and orderly environment.
• Monitor and ensure appropriate medical supply inventory is maintained.
• Participate in special projects and ad hoc tasks as assigned.
• Willing to be trained to teach first aid, CPR, and AED certification classes.
• Work flexible shifts which could include days, nights, and/or weekends.
• Communicate effectively.
• Display professional behavior.
• Multitask and have exceptional time management skills.
• Work in and embrace inclusive and diverse atmosphere.
• Follow direction, policy, and procedures.
• Maintain composure in emergencies and lead emergency response at the site.
Related Jobs
Onsite Medical Representative
Amazon.com Services LLC
Plainfield, IN
The Amazon Workplace Health & Safety (WHS) team aims to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support these goals, Amazon is seeking an experienced and innovative Onsite Medical Representative (OMR) to join our team. In this position, you will work closely with the WHS site manager, WHS specialist, and Injury Prevention Specialist (IPS). You will be required to independently evaluate and provide first aid (e.g., for musculoskeletal injuries), advise Amazon Associates (AAs) on occupational and non-occupational injuries, have great verbal communication skills, and be able to connect with AAs, as well as Amazon Managers. You should enjoy learning and applying your knowledge about health & wellness to provide care for AAs on a daily basis. You will refer care to outside medical providers as needed, and learn about OSHA regulations, risk, and analysis. Practical ergonomics experience is advantageous. However, ergonomics topics will also be covered in ongoing training.
The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes attending weekly associate committee meetings, greeting all new hires for the site, either within a group setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to:
• Provide triage, first aid, and/or referral to outside medical providers, if indicated.
• Minimize the AA risk of injury through awareness, education and proactive engagement.
• Maintain all records of care provided to AAs.
• Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed.
• Facilitate and maintain the workers’ compensation and return to work process for associates with work related injuries.
• Provide daily activity logs and end of shift reports.
• Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits.
• Maintain a clean and orderly environment.
• Monitor and ensure appropriate medical supply inventory is maintained.
• Participate in special projects and ad hoc tasks as assigned.
• Willing to be trained to teach first aid, CPR, and AED certification classes.
• Work flexible shifts which could include days, nights, and/or weekends.
• Communicate effectively.
• Display professional behavior.
• Multitask and have exceptional time management skills.
• Work in and embrace inclusive and diverse atmosphere.
• Follow direction, policy, and procedures.
• Maintain composure in emergencies and lead emergency response at the site.
The OMR will function as a part of the larger team onsite, helping to provide assistance with all first aid needs and support operations as needed. This includes attending weekly associate committee meetings, greeting all new hires for the site, either within a group setting at New Hire Orientation or through one-on-one interaction. The OMR will also participate, as needed in incident investigations and weekly case management review meetings. Responsibilities include but are not limited to:
• Provide triage, first aid, and/or referral to outside medical providers, if indicated.
• Minimize the AA risk of injury through awareness, education and proactive engagement.
• Maintain all records of care provided to AAs.
• Develop a first aid care plan for AAs recovering from an injury, focused on injury improvement, including self-care instructions as needed.
• Facilitate and maintain the workers’ compensation and return to work process for associates with work related injuries.
• Provide daily activity logs and end of shift reports.
• Spend frequent time on the warehouse floor to interact and engage with AAs and managers to coach on observed at-risk work habits.
• Maintain a clean and orderly environment.
• Monitor and ensure appropriate medical supply inventory is maintained.
• Participate in special projects and ad hoc tasks as assigned.
• Willing to be trained to teach first aid, CPR, and AED certification classes.
• Work flexible shifts which could include days, nights, and/or weekends.
• Communicate effectively.
• Display professional behavior.
• Multitask and have exceptional time management skills.
• Work in and embrace inclusive and diverse atmosphere.
• Follow direction, policy, and procedures.
• Maintain composure in emergencies and lead emergency response at the site.
Full-time
Pharmacy Fulfillment Trainer
PillPack, LLC
Plainfield, IN
The Amazon Pharmacy Fulfillment Trainer works with the Learning Manager and site leadership
team to coordinate all training related activities for the site. The individual in this position will
support program facilitation and administrative management. The Trainer will support the
Learning Manager in ensuring all compliance training for the site is maintained as well as
making certain all training documentation and daily expectations are accurate, complete, and
up-to-date. The Trainer is expected to be a subject matter expert on all areas within their
department and learn all areas of fulfillment.
The Trainer reports to the Learning Manager on the AP Learning & Development Team and will
manage specific responsibilities as defined by the L&D leader.
Overall responsibilities will include, but are not limited to:
● Facilitate all training related programs
● Adhere/implement to training plans/SOPs and complete standard work checklist to
ensure compliance with regulations as set by State Boards of Pharmacy and Accreditors
● Partner with ops leaders to identify and train new ambassadors; ensure all process paths
maintain appropriate ambassador headcount.
● Lead a team of ambassadors to effectively complete technician and manager
onboarding, cross-training events, and various other associate continued training programs
● Support performance improvement initiatives to elevate performance within the
department
● Execute learning related audits and support operational initiatives
● Ensure tickets are actioned within expected timeline
● Assist with creation of training documents
● Partner with Learning Manager to track effectiveness of training programs
● Monitor adherence to all established training programs to ensure standard work is
achieved
● Partner with Learning Business Partners to document process change request and
ensure site adoption of network approved process changes
● Fully understand workflow and daily production goals
● Conduct site tours as needed
● Develop new hire and cross training daily/weekly plans in conjunction with Learning
Manager
● Ensure compliance with training policies
● Assist with or deliver onboarding activities as needed
● Balance and prioritize multiple tasks
● Maintain a positive attitude and presence on the floor
● Actively learn new skills and drive own career development
● Possess a high level of ownership and deliver results
● Influence peers, support teams, and leadership through effective communication
Key job responsibilities
Facilitate all training related programs
Ensure compliance with all State Board of Pharmacy regulations as they relate to training and record keeping
Train ambassadors
Effectively complete technician and manager onboarding, cross-training events, and various other associate continued training programs
Support performance improvement initiatives to drive improved performance
Execute learning related audits and support operational initiatives
Ensure tickets are actioned within expected timeline
Conduct Process Coaching Program and ensure daily expectations are met
Assist with creation of training documents
Partner with Learning Coordinator track effectiveness of training programs
Monitor adherence to all established training programs to ensure standard work is achieved
Partner with leadership teams to update training documents, implement process change and ensure site adoption of process changes
Fully understand workflow and daily production goals
Conduct new hire orientation
Assist Learning Coordinator with new hire and cross training daily/weekly plans
Ensure compliance with Protected Training Time and other training policies
Assist with or deliver onboarding activities as needed
Balance and prioritize multiple tasks
Maintain a positive attitude and presence on the floor
Actively seek ongoing skill development
Possesses a high level of ownership and assists with other tasks as needed
team to coordinate all training related activities for the site. The individual in this position will
support program facilitation and administrative management. The Trainer will support the
Learning Manager in ensuring all compliance training for the site is maintained as well as
making certain all training documentation and daily expectations are accurate, complete, and
up-to-date. The Trainer is expected to be a subject matter expert on all areas within their
department and learn all areas of fulfillment.
The Trainer reports to the Learning Manager on the AP Learning & Development Team and will
manage specific responsibilities as defined by the L&D leader.
Overall responsibilities will include, but are not limited to:
● Facilitate all training related programs
● Adhere/implement to training plans/SOPs and complete standard work checklist to
ensure compliance with regulations as set by State Boards of Pharmacy and Accreditors
● Partner with ops leaders to identify and train new ambassadors; ensure all process paths
maintain appropriate ambassador headcount.
● Lead a team of ambassadors to effectively complete technician and manager
onboarding, cross-training events, and various other associate continued training programs
● Support performance improvement initiatives to elevate performance within the
department
● Execute learning related audits and support operational initiatives
● Ensure tickets are actioned within expected timeline
● Assist with creation of training documents
● Partner with Learning Manager to track effectiveness of training programs
● Monitor adherence to all established training programs to ensure standard work is
achieved
● Partner with Learning Business Partners to document process change request and
ensure site adoption of network approved process changes
● Fully understand workflow and daily production goals
● Conduct site tours as needed
● Develop new hire and cross training daily/weekly plans in conjunction with Learning
Manager
● Ensure compliance with training policies
● Assist with or deliver onboarding activities as needed
● Balance and prioritize multiple tasks
● Maintain a positive attitude and presence on the floor
● Actively learn new skills and drive own career development
● Possess a high level of ownership and deliver results
● Influence peers, support teams, and leadership through effective communication
Key job responsibilities
Facilitate all training related programs
Ensure compliance with all State Board of Pharmacy regulations as they relate to training and record keeping
Train ambassadors
Effectively complete technician and manager onboarding, cross-training events, and various other associate continued training programs
Support performance improvement initiatives to drive improved performance
Execute learning related audits and support operational initiatives
Ensure tickets are actioned within expected timeline
Conduct Process Coaching Program and ensure daily expectations are met
Assist with creation of training documents
Partner with Learning Coordinator track effectiveness of training programs
Monitor adherence to all established training programs to ensure standard work is achieved
Partner with leadership teams to update training documents, implement process change and ensure site adoption of process changes
Fully understand workflow and daily production goals
Conduct new hire orientation
Assist Learning Coordinator with new hire and cross training daily/weekly plans
Ensure compliance with Protected Training Time and other training policies
Assist with or deliver onboarding activities as needed
Balance and prioritize multiple tasks
Maintain a positive attitude and presence on the floor
Actively seek ongoing skill development
Possesses a high level of ownership and assists with other tasks as needed
Full-time
Area Manager L4 (Night Shift
PillPack, LLC
Plainfield, IN
At PillPack, an independently operated subsidiary of Amazon acquired in 2018, our customers come first. PillPack Pharmacy is committed to building the future of pharmacy and to deliver on being the earth’s most customer centric Pharmacy. To get there, we need exceptionally talented, bright, and driven people. If you are passionate about the future of healthcare this is your chance to make history by joining the PillPack Fulfillment Network. PillPack Pharmacy is seeking Area Managers for our Pharmacy Fulfillment Centers (FCs).
The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts.
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.
● · Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
● · Partner with other Area Managers to develop labor plans ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
● · Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
● · Support all quality programs to ensure we are delivering the highest quality for our customers and adhering to all Pharmacy regulations.
● · Proactively identify and lead process improvement initiatives and Lean tools
Key job responsibilities
Supervisory Responsibilities:
You and your team of pharmacy technicians are responsible for getting PillPack customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
In addition, one of the most important aspects of your job is to lead operational improvements and change with quality and speed.
A successful candidate will also demonstrate:
● · High attention to detail including proven ability to manage multiple, competing priorities simultaneously
● · Ability to think strategically and execute methodically
● · Ability to work in a fast-paced environment where continuous innovation is desired
● · Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions.
● · Willingness to roll up their sleeves and do whatever is necessary; general manager / owner mentality
● · Ability to clearly communicate data insights to others
The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts.
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.
● · Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
● · Partner with other Area Managers to develop labor plans ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
● · Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
● · Support all quality programs to ensure we are delivering the highest quality for our customers and adhering to all Pharmacy regulations.
● · Proactively identify and lead process improvement initiatives and Lean tools
Key job responsibilities
Supervisory Responsibilities:
You and your team of pharmacy technicians are responsible for getting PillPack customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
In addition, one of the most important aspects of your job is to lead operational improvements and change with quality and speed.
A successful candidate will also demonstrate:
● · High attention to detail including proven ability to manage multiple, competing priorities simultaneously
● · Ability to think strategically and execute methodically
● · Ability to work in a fast-paced environment where continuous innovation is desired
● · Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions.
● · Willingness to roll up their sleeves and do whatever is necessary; general manager / owner mentality
● · Ability to clearly communicate data insights to others
Full-time
Area Manager L4
PillPack, LLC
Plainfield, IN
At PillPack, an independently operated subsidiary of Amazon acquired in 2018, our customers come first. PillPack Pharmacy is committed to building the future of pharmacy and to deliver on being the earth’s most customer centric Pharmacy. To get there, we need exceptionally talented, bright, and driven people. If you are passionate about the future of healthcare this is your chance to make history by joining the PillPack Fulfillment Network. PillPack Pharmacy is seeking Area Managers for our Pharmacy Fulfillment Centers (FCs).
The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts.
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.
● · Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
● · Partner with other Area Managers to develop labor plans ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
● · Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
● · Support all quality programs to ensure we are delivering the highest quality for our customers and adhering to all Pharmacy regulations.
● · Proactively identify and lead process improvement initiatives and Lean tools
Key job responsibilities
Supervisory Responsibilities:
You and your team of pharmacy technicians are responsible for getting PillPack customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
In addition, one of the most important aspects of your job is to lead operational improvements and change with quality and speed.
A successful candidate will also demonstrate:
● · High attention to detail including proven ability to manage multiple, competing priorities simultaneously
● · Ability to think strategically and execute methodically
● · Ability to work in a fast-paced environment where continuous innovation is desired
● · Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions.
● · Willingness to roll up their sleeves and do whatever is necessary; general manager / owner mentality
● · Ability to clearly communicate data insights to others
The Area Manager has responsibility for specified inbound operations, outbound operations or a functional process responsibility within the fulfillment center on a specified shift or across multiple shifts.
Four key areas that you’ll always focus on are the safety, quality, customer experience, and productivity of your department.
● · Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives.
● · Partner with other Area Managers to develop labor plans ensuring that you are operating a balanced and efficient shift while meeting all of your goals.
● · Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
● · Support all quality programs to ensure we are delivering the highest quality for our customers and adhering to all Pharmacy regulations.
● · Proactively identify and lead process improvement initiatives and Lean tools
Key job responsibilities
Supervisory Responsibilities:
You and your team of pharmacy technicians are responsible for getting PillPack customers their orders. You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
In addition, one of the most important aspects of your job is to lead operational improvements and change with quality and speed.
A successful candidate will also demonstrate:
● · High attention to detail including proven ability to manage multiple, competing priorities simultaneously
● · Ability to think strategically and execute methodically
● · Ability to work in a fast-paced environment where continuous innovation is desired
● · Demonstrated analytical and quantitative skills and ability to use hard data and metrics to back up assumptions.
● · Willingness to roll up their sleeves and do whatever is necessary; general manager / owner mentality
● · Ability to clearly communicate data insights to others
Full-time
EHS Specialist
Amazon.com Services LLC
Plainfield, IN
One focus area of the Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support safe, efficient, healthy behaviors and encourage employees to proactively manage their health and wellbeing. To support this focus area, Amazon is seeking a full-time WHS Specialist (WHSS) to serve as a designated representative for their assigned building coordinating and implementing all areas of the Amazon Global Program as directed by the leadership. The WHSS promotes a positive culture while complying with Amazon standards and maintaining a safe work environment. This includes conducting trainings and coaching associates on observed work habits.
The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:
The WHSS is required to maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems. The WHSS supports management’s efforts to ensure compliance with all corporate Program expectations and applicable federal & state laws. The WHSS also conducts risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions. In addition, the WHSS is responsible for recommending appropriate risk mitigation measures to management, including ergonomics. Candidate must be willing to work any shift, based on availability. Responsibilities include but are not limited to:
- Maintain accurate daily, weekly, and monthly metrics to report to onsite management teams and corporate based reporting systems
- Support management efforts to ensure compliance with all corporate program expectations and applicable federal and state laws
- Conduct risk assessments related to jobs performed (Job Hazard Analysis) and new equipment introductions
- Responsible for recommending appropriate risk mitigation measures to management, including ergonomics
- Available to work flexible shifts including days, nights and/or weekends
Full-time