A. Position Summary

Under the supervision of the Nurse Flow Manager within the Health Center, the Medical Assistant I functions at the entry level of a Medical Assistant in clinical and clerical support as part of a patient care team of providers and nurses who provide direct patient care at the health centers.

By the end of the first 6 months, with training provided, the Medical Assistant I should have mastered essential duties defined below and be ready to advance to a Medical Assistant II.

B. Essential Duties and Responsibilities

As a member of a patient care team, the Medical Assistant assists in the preparation of the patient visit by :

Administrative

• Uses the practice management program to register, schedule and verify appointments, as needed.
• Reviews the next day’s schedule and prepares for patient visit.
• Verifies patient insurance.
• Explains fee schedules and collects any required co-payment.
• Receives and greets patients and visitors.
• Calls and assists patients into examination rooms.
• Collects any lab results, outside records and needed paperwork for the visit.
• Prints labels.
• Prepares encounter forms and charting notes.
• Schedules referral appointments.
• Demonstrates effective communication and written skills.
• Mails out results.

Clinical

• Interviews patients and records information to document patient reason for visit and any health problems.
• Obtains patient’s medical history differentiating between subjective and objective information.
• Obtains patients vital signs and report abnormal readings to the provider.
• Follow universal precautions in accordance with FCCH policies and procedures.
• Completely fills out lab requisitions and labels all specimens for in-house and send out labs.
• Maintain confidentiality of patient information in accordance with HIPAA.
• Assists provider with exams and procedures.
• Perform visual exams using eye chart.
• Perform EKG’s.
• Prepare exam rooms for any expected procedures.
• Clean and sanitize exam rooms after each visit and as needed.
• Clean, wrap, and label instruments for autoclave.
• Maintain exam rooms with medical forms and supplies.
• May serve as an interpreter as appropriate.
• Explain discharge plans to patient.
• Administration of medication through inhalation, ears, eyes, orally and by injection after required trainings have been completed and having been observed and signed off by a provider or licensed health professional.
• Performs subcutaneous and intramuscular immunizations after completion of an immunization / injection class and been observed and signed off by a provider or licensed health professional.
• Performs in-house test such as strep, BGL, hematocrit (HCT), chemstrip UA, HCG, hemoglobin A1C’s and urine drug screens.
• Other duties as assigned.

Requirements

C. MINIMUM EDUCATION AND EXPERIENCE

• High School graduate or GED certificate and
• Graduation from a technical school as a Medical Assistant or equivalent.
• Bi-lingual (English / Spanish) is preferred.

D. LICENSES / CERTIFICATIONS REQUIRED

CPR Certification must be obtained within first 6 months of hire and maintained.

E. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Knowledge of :

• Patient interviewing techniques
• Basic medical terminology
• Vital signs / abnormal values
• Patient charting
• Exam room maintenance
• Provider orders
• Instillation of drops and ointments in the eye or ear.
• Oral medications
• Communication skills
• Basic lab
• Various positions and methods used for different exams
• Eye exams
• Introduction to autoclave
• Basic Insurance, coding and Billing terminology
• Various instrument parts (i.e., handles, locks, teeth, serrations) and classifications
• Instruments used for various types of examinations
• The procedures for the care and sterilization of non-disposable instruments and the care and the disposal procedures for disposable instruments
• Procedures for performing subcutaneous, intradermal, and intramuscular injections
• Procedure for obtaining a drug from a vial or ampoules
• Needle sizes and syringe type necessary for injection type
• Categories, forms, and uses of drugs
• Procedures for obtaining sterile, clean catch, timed, and drug screening specimens
• Procedures for performing urinalysis, including physical characteristics, chemical (dipstick), and microscope preparation
• ECG procedure for patient preparation, lead placement and obtaining a 12-lead electrocardiogram
• TJC and related accreditation and certification
• Knowledge and familiarity with compliance program. Cooperate fully and comply with laws and regulations.

Ability to :

• Obtain a blood pressure and knowledge of cuff sizes and recognition of normal and abnormal readings.
• Take a pulse; recognize normal and abnormal readings, and knowledge of various locations that can be used.
• Obtain a respiratory rate and the knowledge of normal and abnormal readings.
• Obtain height and weight information to include pediatric / adult.
• Obtain temperatures via oral, rectal and axillary methods.
• Obtain throat culture swab.
• Communicate effectively with patients and their families to make their visit a pleasant experience.
• Use a multi-line telephone system.
• Use a computer to enter and access patient data to complete a discharge plan.
• Work on multiple tasks within established deadlines. Ability to work under the direction of a provider and follow instructions for work completion.
• Take the initiative to resolve patient concerns and problems.
• Work well with diverse groups of people.
• Work well as a team member.
• Maintain confidentiality of records and information.
• Follow routine verbal or written instructions.

F. Age of Patients Served

Geriatric, Adult, Adolescent, Pediatric and Newborn

G. COVID-19 VACCINE REQUIRED

COVID-19 Vaccination required as a condition of employment. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement at the time an offer is delivered.

H. Working Conditions

A person in this position has sufficient time to complete most tasks although under pressure depending on patient and organization demands.

There are frequent opportunities to relax from any physical exertion or to change position in work activities.

Physical Effort and Dexterity : Good dexterity to operate personal computer, and basic medical and laboratory equipment.

Occasional lifting and carrying related to clinic duties.

• Machines, Tools, Equipment required to be operated : Capable of using medical equipment, office machines and personal computers for word processing, data entry and retrieval.
• Visual Acuity, Hearing, and Speaking : Must be able to read computer monitor output and results of basic medical tests accurately.

Must be able to communicate clearly and accurately for work and safety compliance.

Environment / Working Conditions : Work is mostly inside a clinic in a controlled environment. Normal clinic and safety precautions and practices are required.

Position may require travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines.

Salary : $16 - 20 per hour

Are you a passionate and motivated Medical Assistant looking to join a forward-thinking and progressive healthcare team?

Overview :

As a Medical Assistant at Duke City Primary Care, you will be responsible for monitoring patient flow to ensure maximum efficiency while providing fast, friendly, and quality patient care.

You will also be required to establish and maintain good rapport and effective working relationships with patients, visitors, and other teams.

Additional duties include assisting with procedures to support the clinical team.

POSITION SUMMARY :

Under the direction of the Medical Assistant Supervisor, serves as a primary assistant to physicians and the Medical Assistant Team.

May also be directed by employees in a charge or lead role. Practices high quality medical care in performing a variety of patient care activities and various office duties.

ESSENTIAL RESPONSIBILITIES :

• Fully prepares for clinic which includes but, is not limited to, assuring that all pertinent information for the office visit is obtained and present at the time of office visit.
• Maintains optimum patient flow by keeping exam rooms occupied with patients for office visits.
• Prepares examination rooms for patient visits, including cleaning, sterilizing, and stocking supplies.
• Escorts patients to exam rooms and assists in obtaining pertinent information, which may include obtaining vital signs, weight, height, health history, and symptoms.
• Upon request, assists the Provider (physician, PA, NP) with examinations, drawing injections and minor office surgeries.
• May assist with instrument handling and exam / procedure preparation.
• Dispense / don and doff durable medical equipment, change dressings, apply bandages and performs other first aid procedures.
• Disposes of bio hazardous wastes according to OSHA standards.
• Cleans, disinfects and / or sterilizes instruments and equipment following safety and OSHA standards.
• Performs routine maintenance on medical equipment.
• Utilizes CPS electronic medical record (EMR) system to facilitate patient work flow.
• Must open ALL patient office visit encounters the day of clinic to help maintain optimum patient flow, which includes but, is not limited to, opening note, choosing the correct encounter type for the visit and making sure any known Physician specific documentation is entered (i.

e. MRI / CT etc. results, injection information etc.).

• Documents patient information into their EMR chart, including current medications, reasons for the visit, and patient vitals.
• Prepares charts as per department guidelines; assures that lab, x-ray, and other test results are placed correctly in the patient chart.
• Completes all necessary ancillary service requisition slips.
• Based on need and direction, provides patients with written department visit policies, HIPAA Rights, medical literature, etc.
• Provides office coverage during vacations, absences, and / or breaks and lunches.
• Answers telephones and takes appropriate messages.
• May schedule surgeries, outside MRI, CT, and Bone Scans, and call in prescriptions.
• Maintains confidentiality of patient account information in accordance with HIPAA guidelines and NMOA policy.
• Regular and reliable attendance.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES : N / A

KNOWLEDGE, SKILLS AND ABILITIES :

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and / or abilities required.

KNOWLEDGE, SKILLS AND ABILITIES :

To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and / or abilities required.

• Team Work : Works effectively with others to accomplish objectives and goals. Offers assistance to others in need.
• Proficient computer skills (including, but not limited to spreadsheets, word documents, Internet and email) required.
• Service Orientation : Ability to anticipate, recognize, and meet the needs of patients and their families.
• Oral Communication : Able to listen, provide direction, relay information in a professional manner that is appropriate to audience and respond to questions within scope of his / her knowledge.
• Attention to Detail : Able to keep track of patients and activities and provide accurate and succinct charting and messages.
• Interpersonal Skills : Conveys a warm, caring, and approachable demeanor. Displays unconditional respect toward others.
• Multi-tasking : Able to properly perform multiple duties at once.
• Resilience : Effectively manages stress in a fast-paced setting.
• Procedures : Demonstrates sufficient techniques in performing medical procedures.
• Ability to read, analyze and interpret medical information.
• Ability to effectively present information, respond to questions and professionally interact with managers, employees, patients, vendors and the general public.
• Ability to recognize and define problems, collect data, establish facts, draw valid conclusions and correct errors.
• Ability to interpret a variety of instructions in a variety of forms and deal with abstract and concrete variables.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance policy (e.g., HIPAA).
• High integrity, including maintenance of confidential information.
• Must be able to exercise good judgment and positively influence others, including handling confrontations with poise and efficiency.
• Ability to work a flexible schedule, including some evenings and weekends.
• Ability to understand, read, write and speak English.
• Travel to other sites may be required.
• May be assigned to or transferred to any clinic location, depending upon business need

EDUCATION AND EXPERIENCE :

High school diploma or equivalent. Completion of a medical assistant program from an accredited institution is preferred.

Six (6) months experience in a healthcare setting.

CERTIFICATIONS, LICENSES, REGISTRATIONS :

One of the following certifications is preferred : American Association of Medical Assistants (AAMA), Registered Medical Assistant (RMA) certification or Orthopaedic Technologist Certified (OTC).

Maintaining the registration / certification is the MAs responsibility and all costs are reimbursed by the company upon completion. CPR certified.

PHYSICAL DEMANDS AND WORK ENVIRONMENT :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job responsibilities.

• Activities include holding, carrying, pushing, transferring, and pulling of objects and people, safely. While performing the duties of this job, the employee is occasionally required to stand;
• walk; sit for extended periods of time; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms;

climb stairs; balance; stoop, kneel, bend, crouch or crawl; talk or hear; or smell. The employee must be able to safely lift and / or move a minimum of 50 pounds.

Repetitive motion of upper body required for extended use of computer. Requires vision correctable to 20 / 20 and hearing in the normal range for face-to-face and telephone contacts.

Works in well-lit, ventilated and climate controlled clinic environment. Fast-paced medical office environment involving contact and interaction with patients, physicians, and other clinical and clerical personnel.

Conditions common to a clinic environment include but are not limited to communicable disease, blood borne pathogens, bodily fluids and toxic substances.

Noise level in the work environment is usually moderate.

SAFETY SENSITIVE

This position is a safety-sensitive position. The use of marijuana is prohibited. Impairment by drugs or alcohol is also prohibited.

Overview Ansible Government Solutions, LLC (Ansible) is seeking a full-time Certified Medical Assistant to work in support of Sandia National Laboratories located at 1515 Eubank Blvd SE, Albuquerque, NM 87123.

The preferred candidate will have urgent or primary care experience. Candidates should be a graduate from a nationally accredited formal program in Medical Assisting.

The selected candidate shall provide medical administrative and entry level health care support and services. Schedule : Monday through Friday, 8 : 30am-5 : 00pm.

Ansible is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas.

Our customers face wide-ranging challenges in the fields of health care, national security, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers’ success as if it is their own.

Responsibilities The MA shall provide medical administrative and entry level health care support and services Other duties of the MA include, but not limited to;

answering clinic phone, assisting in completion of medical referrals and orders of the physician (scheduling referrals, faxing, copying medical documents), patient check-in, schedule and monitor patient appointments.

The MA shall assist with direct patient care to include performance of specialized medical procedures of a routine nature, as dictated by established clinical protocols, obtain patient histories, take patient vital signs, educates and advises patients on specified medical issues within established parameters, phlebotomy.

The MA shall practice safety, environmental, and / or infection control methods. The MA shall adhere to and execute the department's operating procedures.

Qualifications United States Citizenship English Language Proficiency. The MA shall be a graduate from a nationally accredited formal program in medical assisting.

Any urgent care or primary care experience. All candidates must be able to : Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift Lift up to 50 lbs from floor to waist Lift up to 20 lbs Carry up to 40 lbs a reasonable distance Push / pull with 30 lbs of force All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Powered by JazzHR

POSITION SUMMARY :

The Medical Assistant provides quality service to all NMOHC patients and physicians in a customer service-oriented environment.

This position involves performing various technical duties for routine patient visits. As clinical personnel in a team environment this position requires effective communication skills for a cooperative office.

The employee will be required at times to perform under stressful conditions successfully meeting the demands of a large patient population and physician needs.

As an employee, and representative of NMOHC, the position requires professionalism in every interpersonal encounter ensuring the values of the organization, commitment to quality care and reinforces and adheres to the core values of the company to achieve the mission and vision.

ESSENTIAL FUNCTIONS :

Reasonable Accommodations Statement :

To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Greets and electronically logs in patients arriving in the clinic utilizing appropriate tracking events.
• Obtains patients vital signs including weight and height.
• Records patients vital statistics in the EMR.
• Escorts patients to treatment chairs and prepares them for the nurse.
• Prepares treatment chairs and exam rooms for patient appointments, keeping the chairs / rooms neat and clean.
• Moves patients between departments and accurately and efficiently tracks to assure good communication.
• Notifies patients of visit delays to assure good communication.
• Understands and follows all safety policies and procedures.
• Performs routine waived laboratory tests and sample analysis. Informs physician and / or nurses of critical results and documents appropriately.
• Replenish supplies / low inventory notification (duties as assigned)
• Dispose of Biohazard waste on nursing carts as well as near the nursing stations.
• Quality control logs
• Scribe
• Knowledgeable of treatments and procedures

Requirements

SKILLS & ABILITIES :

Education and Experience :

• High School Graduate or General Education Degree (GED)
• Medical Assistant Certificate or Diploma
• Certified Medical Assistant, CMA preferred

Computer Skills :

Basic computer skills, Microsoft Office, EMR and related systems

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Wellness Resources