Full-time

Get to know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website.

Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Learn more online at Pokemon.com and on Facebook (facebook.com / pokemon), YouTube (youtube.com / pokemon), Twitter (twitter.

com / pokemon), and Instagram (instagram.com / pokemon).

Get to know the role

  • Job Title : Manager, Global Esports
  • Job Summary : The Manager of Global Esports is responsible for guiding a team and leading the competitive live operations and path to Worlds planning for multiple product categories including the development of quarterly and annual schedules, point systems, player rewards, and other in and out of game incentives.

This role is responsible for evaluating the competitive landscape, development long term plans with game developers, and leading the creation of systems that qualify players from North America, Europe, Latin America, MESA, and Oceania to the annual World Championships with a focus on increasing annual engagement and long-term value.

  • FLSA Classification (US Only) : Exempt
  • People Manager : Yes

What you’ll do

  • Coach and mentor esports managers for multiple products including the Pokémon TCG, VG, Pokémon UNITE, and Pokémon GO.
  • Develop and manage the path to worlds for multiple products across North America, Europe, Latin America, MESA, and Oceania.
  • Plan, budget, and allocate support in line with underlying business and company priorities for each product.
  • Manage competitive program and live ops calendars including prizing, digital rewards, incentives, and online event schedule and planning.
  • Lead and partner with internal and external teams including game developers to build the path to Worlds for multiple products.
  • Work closely with premier event, organized play, and broadcast team to ensure the path to worlds is supported as designed.
  • Develop standards of documentation, tracking, and system design to ensure a scientific approach in annual qualification to Worlds.
  • Review and align customer service responses to program issues and updates.
  • Responsible for continually evaluating and improving the overall execution of the path to worlds.
  • Prepare ROI and pitches for game client esport integrations and track performance.
  • Develop and track KPIs for each competitive product and provide updates in relation to company goals and objectives.
  • Advise game product development team on any relevant product concerns relating to competitive players based on player research and trends.
  • Provide leadership for industry objectives, strategy, and content to ensure that esports programs are appropriately designed and supported.
  • Develop the esport market data needed to support the customer journey to grow competitive engagement.
  • Direct vendors to design and execute esports with global vision.
  • Negotiate contracts and manage relationships with outside vendors across 5 continents.

What you’ll bring

  • Six+ (6+) years of relevant professional experience, plus one (1) year of management experience.
  • Bachelors degree required.
  • Five+ (5+) years of experience in esports, organized play, or sports management.
  • Deep knowledge and passion for competitive systems and player engagement mechanisms.
  • Proven success in managing a team of diverse skill sets and backgrounds including with multi-office reports.
  • Excellent analytical skills.
  • Expert in competitive formats including single elimination, double elimination, swiss, and round robin.
  • Expert in competitive systems including season long qualification planning and point design.
  • Proven knowledge in defining and executing a short and long term strategy to grow player engagement.
  • Outstanding communication skills. The ability to work across teams and communicate esport and event goals / results at a team, executive, and company level.
  • Ability to understand and provide constructive review of network diagrams and other technical requirements for tournament play hardware supporting mobile phones and the Nintendo Switch.
  • Ability to adapt to changing deadlines, emerging needs, policy changes, and the variety of nuances that can happen in product development.
  • Ability to operate at a strategic level to define new competitive opportunities and continually access esport programs for effectiveness and engagement
  • Clear thinker and communicator with excellent written and oral communication.
  • Proven problem solver, able to discern the crux of an issue, and use good judgment in recommending practical solutions.
  • Organized and process-oriented with proven ability to manage multiple projects at once.
  • Experience of working with external partners, particularly international ones.
  • While passion for the Pokémon brand is a plus it is not required, however knowledge of and a willingness to learn more about the brand is a must.

Ability to become a SME of multiple products at a competitive level is a must.

Proficiency in Microsoft Office Suite.

How you’ll be successful

  • Passion for Pokémon : Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected : Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
  • Integrity and Respect : Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality : Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
  • Building Relationships : Develops and strengthens relationships, adopting a team first mentality and working collaboratively to solve problems and meet shared goals.
  • Delighting Customers : Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

  • An employee first culture
  • Company events that celebrate the spirit of Pokémon
  • Competitive cash-based compensation programs
  • Base salary range : For this role, new hires generally start between $120,800 - $143,450. The full range is $120,800 - $181,000.

This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely.

  • 100% employer-paid healthcare premiums for you
  • Generous paid family leave
  • Employer-paid life insurance
  • Employer-paid long and short-term income protection insurance
  • US Employees : 401k Employer Matching
  • UK / IRE Employees : Pension Employer Contributions
  • Fitness reimbursement
  • Commuter benefit
  • LinkedIn learning
  • Comprehensive relocation package
  • Hybrid work environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa.

For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

LI-Hybrid #LI-CK1

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Related Jobs

Manager, Global Esports

The Pokémon Company International Seattle, WA
APPLY

Get to know The Pokémon Company International

The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website.

Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world.

Learn more online at Pokemon.com and on Facebook (facebook.com / pokemon), YouTube (youtube.com / pokemon), Twitter (twitter.

com / pokemon), and Instagram (instagram.com / pokemon).

Get to know the role

  • Job Title : Manager, Global Esports
  • Job Summary : The Manager of Global Esports is responsible for guiding a team and leading the competitive live operations and path to Worlds planning for multiple product categories including the development of quarterly and annual schedules, point systems, player rewards, and other in and out of game incentives.

This role is responsible for evaluating the competitive landscape, development long term plans with game developers, and leading the creation of systems that qualify players from North America, Europe, Latin America, MESA, and Oceania to the annual World Championships with a focus on increasing annual engagement and long-term value.

  • FLSA Classification (US Only) : Exempt
  • People Manager : Yes

What you’ll do

  • Coach and mentor esports managers for multiple products including the Pokémon TCG, VG, Pokémon UNITE, and Pokémon GO.
  • Develop and manage the path to worlds for multiple products across North America, Europe, Latin America, MESA, and Oceania.
  • Plan, budget, and allocate support in line with underlying business and company priorities for each product.
  • Manage competitive program and live ops calendars including prizing, digital rewards, incentives, and online event schedule and planning.
  • Lead and partner with internal and external teams including game developers to build the path to Worlds for multiple products.
  • Work closely with premier event, organized play, and broadcast team to ensure the path to worlds is supported as designed.
  • Develop standards of documentation, tracking, and system design to ensure a scientific approach in annual qualification to Worlds.
  • Review and align customer service responses to program issues and updates.
  • Responsible for continually evaluating and improving the overall execution of the path to worlds.
  • Prepare ROI and pitches for game client esport integrations and track performance.
  • Develop and track KPIs for each competitive product and provide updates in relation to company goals and objectives.
  • Advise game product development team on any relevant product concerns relating to competitive players based on player research and trends.
  • Provide leadership for industry objectives, strategy, and content to ensure that esports programs are appropriately designed and supported.
  • Develop the esport market data needed to support the customer journey to grow competitive engagement.
  • Direct vendors to design and execute esports with global vision.
  • Negotiate contracts and manage relationships with outside vendors across 5 continents.

What you’ll bring

  • Six+ (6+) years of relevant professional experience, plus one (1) year of management experience.
  • Bachelors degree required.
  • Five+ (5+) years of experience in esports, organized play, or sports management.
  • Deep knowledge and passion for competitive systems and player engagement mechanisms.
  • Proven success in managing a team of diverse skill sets and backgrounds including with multi-office reports.
  • Excellent analytical skills.
  • Expert in competitive formats including single elimination, double elimination, swiss, and round robin.
  • Expert in competitive systems including season long qualification planning and point design.
  • Proven knowledge in defining and executing a short and long term strategy to grow player engagement.
  • Outstanding communication skills. The ability to work across teams and communicate esport and event goals / results at a team, executive, and company level.
  • Ability to understand and provide constructive review of network diagrams and other technical requirements for tournament play hardware supporting mobile phones and the Nintendo Switch.
  • Ability to adapt to changing deadlines, emerging needs, policy changes, and the variety of nuances that can happen in product development.
  • Ability to operate at a strategic level to define new competitive opportunities and continually access esport programs for effectiveness and engagement
  • Clear thinker and communicator with excellent written and oral communication.
  • Proven problem solver, able to discern the crux of an issue, and use good judgment in recommending practical solutions.
  • Organized and process-oriented with proven ability to manage multiple projects at once.
  • Experience of working with external partners, particularly international ones.
  • While passion for the Pokémon brand is a plus it is not required, however knowledge of and a willingness to learn more about the brand is a must.

Ability to become a SME of multiple products at a competitive level is a must.

Proficiency in Microsoft Office Suite.

How you’ll be successful

  • Passion for Pokémon : Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do.
  • Challenging the Expected : Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities.
  • Integrity and Respect : Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results.
  • Dedicated to Quality : Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve.
  • Building Relationships : Develops and strengthens relationships, adopting a team first mentality and working collaboratively to solve problems and meet shared goals.
  • Delighting Customers : Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience.

What to expect

  • An employee first culture
  • Company events that celebrate the spirit of Pokémon
  • Competitive cash-based compensation programs
  • Base salary range : For this role, new hires generally start between $120,800 - $143,450. The full range is $120,800 - $181,000.

This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely.

  • 100% employer-paid healthcare premiums for you
  • Generous paid family leave
  • Employer-paid life insurance
  • Employer-paid long and short-term income protection insurance
  • US Employees : 401k Employer Matching
  • UK / IRE Employees : Pension Employer Contributions
  • Fitness reimbursement
  • Commuter benefit
  • LinkedIn learning
  • Comprehensive relocation package
  • Hybrid work environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this role.

They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa.

For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.

LI-Hybrid #LI-CK1

Full-time
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Metrology Lab Manager

WorkDay Seattle, WA
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Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values.

We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth.

Find your future with us.

The Boeing Company is looking for a Metrology Lab Manager to join our team in Renton, WA .

Metrology And Test Equipment Services (MATES) provides a full spectrum of test asset and metrology services and support for internal customers and products through all phases of the product lifecycle.

MATES is part of Boeing Test & Evaluation. Services include : test asset selection and use, acquisition, allocation, resource and lifecycle management, calibration / certification for over 600,000 dimensional / optics, electrical / electronic and mechanical / physical measurement and test assets, sourcing management, measurement solutions, repair & maintenance and specialized test services.

MATES is comprised of engineers, technicians and administrative personnel who support Boeing programs, business units and external / government customers by providing best value test asset management and metrology services through all phases of the product lifecycle.

We are responsible and accountable to meet or exceed the safety, quality, cost, and delivery performance expectations established in customer negotiated service agreements.

What is metrology? Metrology is the science of measurement. It establishes an unbroken chain of traceability for the measurement & test equipment (M&TE) on the factory floor or in the lab, allowing it to be referenced to higher levels of measurements back to the original definition of the international system of units (SI Units).

Boeing relies on traceable M&TE to ensure that our manufacturing processes, research & technology, and test & evaluation activities are repeatable and reproducible.

Position Responsibilities :

Lead a team of 15 metrology technicians as part of Metrology and Test Equipment Services (MATES) Renton Calibration Lab

Work closely with business partners, airplane programs, and MATES leadership team

Provide lab oversight and approval of technical approach

Respond to production and customer related issues and lead initiatives to influence cross-functional improvements

Actively manage lab operations using established Safety, Quality, Cost and Delivery metrics

Leader will be responsible for coaching, counseling, mentoring and providing developmental opportunities and job assignments to enhance employee performance and expand capabilities

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

This position must meet export control compliance requirements. To meet export control compliance requirements, a U.S. Person as defined by 22 C.

F.R. 120.15 is required. U.S. Person includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Basic Qualifications (Required Skills / Experience) :

Bachelor's degree or higher

Experience leading teams in a formal and / or informal role

1+ years of experience managing projects

3+ years of experience in collaborative problem solving, building lasting relationships & proficiency in written and verbal communication

3+ years of experience building strong business partner relationships

Preferred Qualifications (Desired Skills / Experience) :

Bachelor's, Master's or Doctorate of Science degree from an accredited course of study, in STEM (science, technology, engineering and mathematics)

3+ years of experience in quality, lab test, or metrology

Metrology background / experience or lab management experience

3+ years of quality or lab management experience

Relocation :

This position offers relocation based on candidate eligibility.

Drug Free Workplace :

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift :

This position is for 1st shift.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Please note that the salary information shown below is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range : $138,550 $187,450

Export Control Requirements : U.S. Government Export Control Status : This position must meet export control compliance requirements.

To meet export control compliance requirements, a U.S. Person as defined by 22 C.F.R. 120.15 is required. U.S. Person includes U.

S. Citizen, lawful permanent resident, refugee, or asylee.

Export Control Details : US based job, US Person required

Equal Opportunity Employer :

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military / veteran status or other characteristics protected by law.

Permanent
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Technical Sales Manager

Hostwinds Seattle, WA
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Salary 100,000 - 105,000 USD per year

Requirements :
  • About us
  • About us
  • Hostwinds is changing the face of the hosting industry by offering quality hosting services at a reasonable price. We also pride ourselves on establishing and maintaining excellent customer service for our clientele.

    We provide a full range of services, from basic shared hosting to enterprise cloud deployments. We are developing new cutting-edge technologies and looking for new team members who share our passion.

    Hostwinds is looking for a Technical Sales Manager to join our growing team.

    Qualifications

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    5+ Years of sales experience

    2+ Years of experience working in an industry related to cloud computing or web hosting

    Strong technical background, with a detailed understanding of our product offerings and what we do.

    Excellent written and verbal communication

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    Will communicate with our customers through various channels (email, ticket, live chat, phone call)

    Will help to ensure that our clients find the right solutions for their unique requirements.

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    Why Hostwinds would be an excellent fit for you

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    Free parking at our Seattle office

    Generous PTO & Holiday Pay

    Great Coffee and Snacks

    Company Parties

    Fun Work Culture

    Career Development

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    We do not provide visa sponsorship.

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    Will communicate with our customers through various channels (email, ticket, live chat, phone call)

    Will help to ensure that our clients find the right solutions for their unique requirements.

    Will create the framework, (training materials, documentation, etc..) for hiring and building out a sales team. Will then be responsible for helping to execute and hire the right individuals to fill out this team.

    Technologies :

    • Data-Science
    • Airtable

    More : www.hostwinds.com

    www.hostwinds.com

    Full-time
    APPLY

    Manager

    Schwartz Brothers Restaurants Seattle, WA
    APPLY

    Description :

    Provide the highest quality of service to Schwartz Brothers Restaurants' guests. The objective of this position includes maintaining the restaurant's revenue, profitability, and quality goals.

    You will act in accordance with standardized policies and procedures in order to provide efficient, friendly services and profitable operations.

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    Affects probability through the management of labor, waste and safety standards.

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    Develops Team Members' individual skills and builds teamwork and morale.

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    Knowledge, Skills, and Aptitudes :

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    • Strong supervisory and leadership skills.
    • Excellent interpersonal skills with a focus on customer service.
    • Excellent time management skills.
    • Proficient with Microsoft Office Suite Microsoft Word, Excel, and Outlook
    • Maintain consistency in preparing the highest quality of food and providing superior levels of service.
    • Demonstration genuine hospitality at every opportunity and delivers service excellence.
    • Ownership and mentality resulting in operational excellence.
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    • Extensive knowledge of food and wine is required.
    • Professional appearance and demeanor.

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    • Three to five (3-5) years in a management role in fine dining or similar volume, full-service chain or corporate environment preferred.
    • High school diploma, GED certificate, or demonstration of sufficient reading and math skills to read manuals and prepare computer reports as required;

    hospitality and restaurant management certification or college degree preferred.

    Previous restaurant experience required.

    Physical Demands and Working Conditions :

    The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

    • Required the ability to bend, twist, reach, stand and walk for extended periods of time to perform normal job functions.
    • Ability to traverse all parts of the restaurant quickly.
    • Prolonged periods sitting at a desk and working on a computer.
    • The noise level in work environment is moderate to loud.
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    • Discounted meals at Daniel's Broiler
    • 10% bonus program
    • 2 weeks' vacation
    • Sick time is accrued at 1 hour for every 30 hours worked
    • A paid day off each year to use during your birthday month
    • Christmas is a closed holiday
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    • Health, dental, vision insurance
    • Voluntary benefits such as LTD, commuting benefits
    • Length of service bonuses
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    • Free Employee Assistance Program with access to personal and financial resources, emotional support, and legal guidance
    • Opportunities to give back through organized volunteer events with Food Lifeline

    Salary range : $70,000-$75,000 / year

    PI223207241

    Full-time
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    Route Manager

    Sprague Pest Solutions Seattle, WA
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    Description :

    Route Manager Commercial Pest Control Technician

    Being a Route Manager and Certified Pest Technician is much more than pest management. It is about building trust and rapport with customers to solve their most challenging business problems.

    You don't need prior experience; our comprehensive training program incorporates virtual, classroom, and on-the-job learning to ensure you have the knowledge, skills, and certifications to do the job well.

    In this position, you will partner with clients to recognize and eliminate pest problems, protect their brand, customers, and employees, and deliver on Sprague's mission to create a world where people eat safer food, live and work in healthier environments.

    Being a Route Manager and a Certified Pest Control Technician is not just a job; it's an opportunity to start a rewarding career in a supportive and values-oriented company culture.

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    What we do at Sprague :

    Pests pose a serious threat to public health and our world's food supply. Food-borne illnesses as a result of bacteria transmitted by pests sicken millions of people annually.

    Sprague's highly trained and dedicated team is driven to design and deliver pest management programs using the latest technology and products to safeguard people, property, and food, and leave the smallest environmental footprint.

    Working for Sprague means passionately delivering uncompromising service. We focus on our commitment to our clients and ourselves;

    consistency, accountability, respect; teamwork among co-workers, our clients, and the community; and environmental responsibility in our approach to pest prevention.

    What you'll get working here :

    • Salary : $23-26 / hr to start (depending on experience and location) plus performance bonuses and sales commissions
    • A take-home service vehicle with gas card
    • Company-provided , uniforms, and safety equipment
    • On-the-job training and licensing
    • Pride in your work and the Sprague mission
    • A supportive team environment based on family values
    • Unlimited growth opportunities, with continuing education and leadership training

    Benefits :

    • Health, Vision, Dental Insurance within 30 days of hire
    • 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
    • Paid time off : Personal time available day 1, holiday and vacation time after 90 days
    • Childcare assistance and college savings plan

    Requirements :

    Must haves for this job :

    • High school diploma or equivalent
    • Valid Driver's License and satisfactory Motor Vehicle Record
    • Attention to detail and high standards of work quality
    • Hunger for knowledge and professional development
    • Competitive approach to both individual and team performance

    Nice to haves for this job :

    • 2+ years' experience in warehousing, logistics, construction, or other physically demanding jobs
    • 1+ years' experience in customer service, retail, food service, or hospitality
    • Pest control, industrial, or safety certifications

    All offers of employment are contingent upon a satisfactory motor vehicle record report that is checked annually.

    Sprague Pest Solutions is an Equal Opportunity employer and promotes diversity through a culture of inclusion and opportunity.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law.

    We are a drug and smoke-free environment.

    In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

    Detailed Job Description :

    Position Summary

    The primary function of the Commercial Pest Control Technician (Route Manager) is to manage a dedicated route, providing pest control and inspection services to commercial clients according to established standards for timeliness and quality.

    The Route Manager will develop cordial professional relationships with clients to fully understand their unique business challenges, offer knowledgeable guidance, recommend actions, and solve a wide variety of pest management problems.

    The Route Manager reports to the Branch Manager and partners with Operations Managers, Sales Reps, and a team of technicians to continually grow and improve business operations.

    Essential Duties and Responsibilities

    • Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner
    • Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests
    • Partner with client and technical specialists to solve complicated pest problems
    • Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems
    • Provide uncompromising service, aiming to exceed client expectations in every interaction
    • Set up, monitor, and tear down equipment for new installations and specialized treatments
    • Respond quickly and professionally to client complaints and service requests
    • Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner
    • Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards
    • Maintain proper inventory of tools, equipment, and materials in company vehicle
    • Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team

    Qualifications and Requirements

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

    Knowledge, Skills, and Abilities

    • Ability to communicate effectively verbally and in writing with customers, peers, and managers
    • Ability to set priorities and manage time to accomplish work goals according to quality standards and deadlines
    • Ability to adapt quickly and work effectively in varying environments and job site conditions
    • Ability to perform effectively with minimal direction, self-direct work, and escalate problems to manager where appropriate
    • Attention to detail and ability to recognize and correct errors and inconsistencies
    • Ability to navigate conflict, recommend options, and facilitate solutions that best serve the client and the company's objectives and values
    • Proficiency in computer software and systems including, but not limited to Microsoft Office (Word, Excel, Outlook), scheduling and mapping software, smart applications, and web-based portals;

    ability to learn new software quickly

    W. B. Sprague Company Inc. reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

    Salary Description

    $23-26 / hour (depending on experience and location) plus performance bonus and commission

    PI221959896

    Temporary
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