Branch Financial Manager ( Job Number : 2310694 )

POSITION SUMMARY

A Branch Financial Manager’s responsibility is to lead administrative processes of the branch (branches) that support operational efficiency, effectiveness, customer satisfaction and profitability.

Coach and develop a team of administrative professionals. Support the district financial manager by providing a cross-functional branch perspective that contributes to district performance and profitability.

The Branch Financial Manager oversees the maintenance coordinator and / or operations coordinators to assure the location aligns business objectives and customers’ demands.

A branch provides an ideal environment for learning operational dynamics, business fundamentals, and garnering experience in improving processes and business performance.

This full time position will work at 214 Hermitage Ave, Nashville, TN 37210.

KEY RESPONSIBILITIES

LEADERSHIP OF MAINTENANCE AND OPERATIONS COORDINATOR ROLES

Lead and develop team through hiring, training, performance reviews, and check-ins. Provide continuous support and associate development.

Develop and sustain consistent processes via cross training that drive process effectiveness and profitability.

Reward and recognize team; create an atmosphere of teamwork and camaraderie

Periodically assess branch-staffing requirements with DFM.

BRANCH ANALYTICS

Perform branch level analyses and reviews in areas such as P&L, contribution report, aged trial balance and other areas.

Investigate and recommend solutions and / or guidance to issues posing a risk to the drivers of profitability.

Knowledge of assigned branch’s operation and its customer is dependent upon a combination of curiosity and healthy skepticism, seek an understanding of a branch’s customer and operation by asking other branch associates what they see as they do their work.

Use systems such as ServiceNet or AS400 to understand the operational dynamics for problem solving and process improvement.

Collaborate with BSM / BRM and District leadership to drive cross-functional collaboration to improve branch operations in service of the overall district.

FINANCIAL OPERATIONS

Improve and sustain a broad range of customer facing and internal branch operational, financial, and administrative processes.

Leadership is required for setting expectations to meet desired assigned branches objectives and customer satisfaction goals.

Lead customer facing processes such as Billing, receivables management aimed at mitigating bad debt, timely vehicle in / out service, and problem resolution.

Ensure Tax and legal compliance for branch operations. (e.g., billed rates fuel tax, licenses and registrations)

Utilize additional reports to supplement and further detail findings identified through P&L review, etc. : the open RA report, receivables, credit assessment, e.

g., risk vs. reward, billed rates, fuel, fuel tax compliance, accident reporting, physical inventory, etc. Develop solutions to review with DFM;

proceed with action plan.

PROCESS EFFECTIVENESS

Lead initiative implementation at the branch level, provide consistent execution and adherence to process guidelines.

Collaborate with key stakeholders such as corporate Finance and Operations teams (e.g., centralized parts ordering, PM scheduling and other functions) that optimize local field and centralized corporate operations.

Supervise the effectiveness of branch maintenance processes including : Parts, tires and fuel inventories. Provide oversight for vehicle Security processes, asset inventory, cash drawer management and associate health and safety processes (e.

g., COVID-19 health and safety precaution)

Learn how systems from Service Net to the AS400 connect for understanding the operations dynamics for problem solving and process improvement

Perform Location Operations Reviews with maintenance, rental, and service & admin support to improve and sustain branch performance.

CUSTOMER SERVICE & SUPPORT

Grow organizational capability and a shared responsibility for leadership, integrity and customer-centered performance.

BUSINESS PLANNING

Oversight of branch level business planning process and support of district business planning completion as outlined by DM and DFM.

Continuous review of plan vs. actual at branch level throughout the year to provide guidance and analytics.

OTHER RESPONSIBILITIES

Projects and tasks as assigned by District Manager and District Financial Manager.

QUALIFICATIONS

High school diploma or equivalent required, Bachelor’s degree (Finance or Business concentration) preferred

Interpersonal and relationship building skills with an ability to lead and develop branch teams.

Competent written and verbal communication skills with an ability to present branch problems, causes, and a time bound corrective action plans to DFM, DM, district and branch leadership.

2 years experience in customer service and operations experience

Agile and quick learner, enjoys collaborative projects and continuous education

Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required

Profit and Loss (P&L) reporting experience highly preferred

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements :

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information;

and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms.

The associate must be able to occasionally lift and / or move up to 25lbs / 12kg.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

CorVel is hiring an Account Manager to join our East Coast team - this role has the option to work from home and we are currently seeking applicants in VA, DC, TN, NC, SC or GA.

The Account Manager is responsible for interacting with customers on an executive level and acting as an extension of the client;

understanding and communicating agreed upon expectations to field offices and increasing the market share of business by providing service that meets and exceeds customer expectations, stewardship reporting, commitment to customer goals, and introducing / selling / implementing additional services.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES :

• Provide consultative customer services for one or more new or established accounts
• Introduce new services independently or with assistance as needed
• Handle local or regional accounts
• Manage accounts with revenue in one region and a minimum revenue amount of $1m per account with a combined revenue for all accounts of over $3m.
• Revenue growth with existing accounts
• Accounts Receivable - Responsible for all aspects of collections in conjunction with the respective operations management
• Client Stewardship- Responsible for conducting regular stewardship meetings and overseeing the integrity and delivery of client specific reports and information.

Must perform in a consultative role identifying trends and providing CorVel solutions to market and business challenges

Client Retention - Maintain continuous communication with customer(s) to ensure that all service expectations are identified and maintained.

Communicate and engage senior management in account status, challenges and goals. Every national account and large account will have an RVP assigned as a senior operations representative to the account

Surface issues or potential issues to appropriate members of the management and executive team proactively to remedy immediate concerns before they become issues.

Maintain an open items matrix to document all issues and resolution

• Facilitate and coordinate internal customer set-up and external implementation
• Coordinate and attend customer meetings. Ensure appropriate CorVel participants are engaged
• Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer
• Develop / maintain account service instructions / communicate to service staff and post on the Intranet
• Manage contract renewals / price increases; coordinate with the AE and / or management team as appropriate
• Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales
• Regular attendance on the Monthly Account Manager Call
• Monthly account updates and all new service opportunities documented in Salesforce.com
• Follow CorVel policies and procedures
• Requires regular and consistent attendance
• Comply with all safety rules and regulations during work hours in conjunction with the Injury and Illness Prevention Program (IIPP)
• Additional duties may be assigned

KNOWLEDGE & SKILLS :

• Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach
• Knowledge of CorVel's services and completion of all CorVel Product Training Modules
• Business acumen, coupled with enthusiasm and decorum
• Excellent communication / presentation skills and ability to build relationships
• Strong interpersonal skills and commitment to customer service
• Able to work collaboratively and independently
• Highly developed organizational abilities as well as analytical and time management skills
• Must be proficient in Microsoft applications and CRM software (Salesforce)

EDUCATION & EXPERIENCE :

• Bachelor's degree, national certification or equivalent in business or sales and marketing
• Demonstrated experience in management or supervision
• Training within the insurance industry, managed care or related field preferred

ABOUT CORVEL :

CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries.

CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients.

We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).

A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w / Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.

CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

LI-Remote

Want to learn more about what it's like to work at Sixty? Download the "1Huddle" app ( https : / / qrco.de / bcWnMF) and sign using the VIP code " BEHINDTHEVINES " to play a game and learn more!

We are fully staffed but hiring to fuel our expansion!

Salary Range Commensurate w / Experience :

$55k-$75k / year

plus monthly profit share)

BENEFITS :

• FLEXIBLE SCHEDULES
• UP TO 17 DAYS OF PTO
• 401K MATCH
• INSURANCE AFTER 60 DAYS
• WINE COUNTRY TRIPS EVERY QUARTER
• WSET / SOMMELIER CERTIFICATION
• FREE ACCESS TO MENTAL HEALTH SERVICES

We are looking for talented, top-of-your-game Managers that are singularly focused on providing exceptional Guest experiences.

Sixty Vines is a differentiated brand expanding nationally with the mission to bring the wine country to all of our Guests while reducing our carbon footprint.

We want leaders that geek out over wine and great food and can build teams that do the same. This is an opportunity to have a voice in the growth and development of a unique brand.

Become part of the team that is reimagining wine culture. Our cuisine is inspired by the wine country and an open kitchen that delights every sense.

Career Opportunity available for : Restaurant Manager

As a Manager, you work within a management team of 3-5 where everyone assists in overseeing the daily operations of the restaurant.

The Manager's duties include ensuring effective operations, providing the high food quality and cleanliness standards, engaging in team member training and development, reviewing financial information, and ensuring guest satisfaction.

That is in addition to motivating our team to provide excellent customer service in our chef inspired and wine centric restaurant.

This is an opportunity for you to have a quality life balance and long term opportunity in our growing concept.

Tips To Succeed

• Adopt a guest first mentality
• Live the culture with a high-energy, service-oriented attitude that motivates your team and gets results
• Develop a strict standard by maintaining the integrity of food and beverage quality Continuously train, develop, and mentor team members
• Maintain a working knowledge of all recipes, products, and production procedures
• Focus on Driving Sales

Our Expectations

• Assist with interviewing, hiring, training and follow up with new team members
• Ensure all food and drink are consistently prepared and served according to recipes, standards, and quality standards
• Ability to fill in where needed to ensure guest satisfaction and maintain efficient operations
• Participate in ordering and monitoring inventory and supply levels, kitchen equipment, and cleanliness

Minimum Qualifications

• 2+ Years of Restaurant Management Experience in high volume, full-service environment
• Must have a passion for hospitality
• Results driven, trustworthy, and team oriented
• Food Manager Certification Hard working, outgoing, positive and friendly
• Bachelor's Degree or Certification in Hospitality or Culinary field is preferred

APPLY TODAY!

We are able to offer you a very competitive compensation package and opportunities to grow a great, up and coming brand!

SUMMARY :

Assistant General Managers hold a leadership position within the management team. Acting as a stand in when the General Manager is not present, the AGM is responsible to drive the full scope of restaurant operations in relation to people, operations and financial management.

Assistant General Managers have demonstrated the ability to manage all aspects of the business and play a vital role supporting the GM's long and short term vision for the restaurant.

AGMs are seen as high potential

managers that are being developed to become Chopt's future 'General Managers'.

RESPONSIBILITIES : People Management

People Management

• Oversees and manages store level human resources objectives : recruitment, onboarding, training, performance management / evaluations, disciplinary action, succession planning (JourneyMap), payroll and HR administration
• Ensures compliance with all company, federal, state and local labor laws and policies; partners with General Manager and / or HQ human resources to resolve employee relation issues
• Responsible for coordinating and facilitating team meetings that communicate company-led initiatives, including but not limited to saladbration, compliance training and SOP trainings
• Inspires team to execute high hospitality standards and initiates service recovery plans as needed; Drives training initiatives and ensures restaurant has the requisite amount of expert Choprs and resources to properly execute duties The Chopt Way’
• Actively seeks opportunities to foster team morale; responsible for the engagement and retention of employees
• Engages in the leadership development of employees : identifying potential and developing talent through mentorship and coaching opportunities;

provides feedback to all team members as needed

Appropriately delegates duties to non-exempt managers, shift leaders and hourly staff in accordance to job level

Operations Management

Maintains The Chopt Way’ standards by continually monitoring and auditing

production, employee productivity, food and beverage quality, guest satisfaction

and store cleanliness (POV); initiating and delegating actions of improvement

when needed

Continuously ensures store and team members are in compliance with OSHA,

local health and safety codes as well as company food safety policies and

procedures; responsible for ensuring location passes any company issued or

local health department audits

• Oversees and participates as needed in opening, closing and shift transition functions
• Oversee and manage inventory flow process, including resolving issues with vendors, inventory flow and COGs
• Drive customer loyalty by creating and maintaining rapport with guests, promotion of store catering program, community relationship building and local store marketing initiatives
• Ability to execute all operational administrative duties, including but not limited to ordering, receiving orders, scheduling, P&L reports and HR paperwork

Financial Management

Drive financial objectives by analyzing P&L variances; initiating corrective actions; establishing and monitoring financial controls;

developing and implementing strategies to increase average meal checks / profits

• Forecast short and long term inventory and labor needs; schedule and make adjustments as needed to meet daily and period budget
• Review and audit entries on financial reports and logs; run end day reporting (sales / labor)
• Oversee and participate in all cash handling duties and execute all POS managerial duties, including auditing cash drawers as needed

QUALIFICATIONS

General Requirements

• Fulfills all requirements of a Non-exempt (NE) Manager
• Minimum of 2-3 years of supervisory experience, preferably in a quickserve / food & beverage operation Soft Skills
• Excellent written and verbal communication skills, including the ability to lead team meetings and professionally correspond via e-mail
• Able to build rapport with vendors, customers, employees and stakeholders of all levels within and outside the organization
• High-level organizational skills with multi-tasking capabilities; able to operate

with a sense of urgency and effectively direct change of priorities to the team

• Ability to cultivate a team that executes based on Chopt core values, BETTER Hospitality standards and Chopt sixth sense
• Possess a high-level of critical thinking skills to handle customer complaints and employee relations issues appropriately and according to company policy
• Passion for the development of others; strong coaching skills

Hard Skills

• Proficient in Windows and Microsoft Office / Excel management reporting
• Managerial understanding of Point of Sales (POS) systems / functions and inventory / cost control applications
• Possess proficient mathematical, quantitative and analytical skills in order to under-stand and execute all financial management duties
• Experience with P&L Analysis; ability to interpret financial statements, understand contributing factors and prepare action plans based on analysis
• Understands local and state laws regarding labor relations, food safety, workplace safety (OSHA) and can ensure location adheres to all relegations

Physical Requirements / Work Conditions

• Must have the ability to stand for long periods of time and work in a fast-paced environment
• Standing, stooping, kneeling, walking, wiping, reaching, bending and lifting are required actions throughout a shift
• Ability to lift up to 50 pounds as needed throughout shift
• Availability to work flexible shifts and schedules, inclusive of some weekends and some holidays as needed; five-day work week.

JOB SUMMARY

The Manager is responsible for working with the General Manager to ensure the overall success of the Company with day-to-day operations and management responsibilities.

These duties will include supervising all employees on the floor, performing all manager POS responsibilities, ensuring all food and beverage products are high quality and made and presented in accordance with Company specifications, ensuring the restaurant is clean and safe for all employees and guests, making sure all operational supplies are adequate and fully stocked, being able to respond to all guest and employee issues in an effective and professional manner, and completing all documentation necessary for the day-to-day operation of the restaurant including manager logs and any incident or workers compensation reports.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Exhibit consistently dependable, reliable, punctual, and trustworthy conduct
• Maintain safe, secure, and healthy facility environment by enforcing ServSafe and other sanitation standards and procedures, and complying with all health and legal regulations
• Maintain operations by implementing policies and standard operating procedures, implementing production, productivity, quality, and patron-service standards, determining, and implementing system improvements
• Maintain patron satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings, initiating improvements, and building relationships with preferred patrons
• Accomplish company goals by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments
• Strictly enforce and comply with all regulatory, employment, wage and hour, and other legal compliance policies and procedures associated with the restaurant business
• Manage and direct all staff employees in a manner that promotes exemplary customer service
• Work to ensure a safe work environment for all employees

SPECIFIC JOB KNOWLEDGE, SKILL, AND ABILITY

• Knowledge of Teamwork and Toast POS system
• Quality focus
• Ability to read, write and speak the English language to interact with customers, the public and employees
• Proficient verbal communication skills
• Ability to work under pressure and professionally deal with stressful situations during busy periods in a loud, busy, and crowded environment
• Strong interpersonal skills to provide overall guest satisfaction and be able to manage a large and diverse employee workforce, and be able to maintain staff moral
• Knowledge of proper food handling requirements
• Knowledge of bar and kitchen items
• Must have knowledge of all required legal documents, i.e., A.B.C., Health Department, Police, City, Etc.

QUALIFICATION STANDARDS

Education

• High School Diploma or GED equivalent required
• College degree preferred

Experience

• Minimum of two years’ experience in a fast-paced restaurant / bar management role
• Must be at least 21 to meet minimum age requirement of the State of California to serve alcoholic beverages
• Licenses or Certificates
• Food Handlers Card
• ABC Service Certification
• CPR certification and / or First Aid training preferred

GROOMING

All employees must wear the proper uniform and maintain a neat, clean and well-groomed appearance in accordance with the Company’s grooming standards.

This policy is implemented in compliance with the Company’s obligations related to accommodating religious beliefs and practices, medical conditions and disabilities.

PHYSICAL REQUIREMENTS / WORKING ENVIRONMENT

• Must be able to work in an environment with constantly elevated temperatures
• Must be able to work and move quickly in a tight-space environment in a safe manner without disrupting other employees
• Must be able to lift at least 50 lbs.

OTHER

Applicants with additional language skills preferred