General Manager
Overview :
The Restaurant General Manager delivers exceptional results through others. They provide an engaging
environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken
Salad Chick Managers invest their time in developing future leaders, creating memorable experiences,
reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The
Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results.
Responsibilities :
Serve as a Brand Ambassador for Chicken Salad Chick.
Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.
Ensure that all products are consistently prepared and served according to CSC standards.
Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.
Create, communicate, implement and follow up on operations and financial action plans.
Control cash and other receipts by adhering to cash handling and reconciliation procedures.
Make employment and termination decisions consistent with Restaurant Management guidelines.
Oversee and ensure that employee performance appraisals are completed on a timely basis.
Create and maintain schedules for team.
Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
Operationally fill in as needed to ensure guest service standards and efficient operations.
Coach and motivate the Assistant Manager(s) and the team.
Continually strive to develop staff in all areas of managerial and professional development.
Prepare all required paperwork, forms, and reports in an organized and timely manner.
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant’s receiving policies and procedures.
Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.
Take actions to solve and celebrate guest feedback.
Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.
Identify problems, conduct high-level troubleshooting, and seek repair / maintenance support for restaurant equipment to ensure equipment is operational.
Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.
Always adhere to Brand Standards for uniform appearance and personal grooming.
Behavior Characteristics :
Allocate at least two hours per week to planning
Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
Combine critical thinking and practical leadership to create a culture of innovation
Effectively coach and give direction
Intentionally and methodically grow and nurture relationships with the staff
Be able to connect with a multicultural team
Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
Enthusiastically and passionately lead the Kitchen team
Required Knowledge, Skills, and Abilities :
Excellent written and oral communication skills
Excellent organization skills
Ability to multitask
Working knowledge of back office tools
Ability to quickly learn and master new computer software
Education and Experience :
Three to five years related experience and / or training; or equivalent combination of education and experience
Physical Demands :
Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen or service area
Responsibilities :
Serve as a Brand Ambassador for Chicken Salad Chick.
Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.
Ensure that all products are consistently prepared and served according to CSC standards.
Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.
Create, communicate, implement and follow up on operations and financial action plans.
Control cash and other receipts by adhering to cash handling and reconciliation procedures.
Make employment and termination decisions consistent with Restaurant Management guidelines.
Oversee and ensure that employee performance appraisals are completed on a timely basis.
Create and maintain schedules for team.
Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
Operationally fill in as needed to ensure guest service standards and efficient operations.
Coach and motivate the Assistant Manager(s) and the team.
Continually strive to develop staff in all areas of managerial and professional development.
Prepare all required paperwork, forms, and reports in an organized and timely manner.
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant’s receiving policies and procedures.
Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.
Take actions to solve and celebrate guest feedback.
Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.
Identify problems, conduct high-level troubleshooting, and seek repair / maintenance support for restaurant equipment to ensure equipment is operational.
Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.
Always adhere to Brand Standards for uniform appearance and personal grooming.
Behavior Characteristics :
Allocate at least two hours per week to planning
Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
Combine critical thinking and practical leadership to create a culture of innovation
Effectively coach and give direction
Intentionally and methodically grow and nurture relationships with the staff
Be able to connect with a multicultural team
Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
Enthusiastically and passionately lead the Kitchen team
Required Knowledge, Skills, and Abilities :
Excellent written and oral communication skills
Excellent organization skills
Ability to multitask
Working knowledge of back office tools
Ability to quickly learn and master new computer software
Education and Experience :
Three to five years related experience and / or training; or equivalent combination of education and experience
Physical Demands :
Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen or service area
Related Jobs
General Manager
Overview :
The Restaurant General Manager delivers exceptional results through others. They provide an engaging
environment for restaurant teams and guests; while focusing on delivering operational excellence. Chicken
Salad Chick Managers invest their time in developing future leaders, creating memorable experiences,
reinforcing the Chicken Salad Chick Culture; managing administration; and maintaining the facility. The
Restaurant Manager consistently keeps our brand promises, inspire their teams and deliver great results.
Responsibilities :
Serve as a Brand Ambassador for Chicken Salad Chick.
Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.
Ensure that all products are consistently prepared and served according to CSC standards.
Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.
Create, communicate, implement and follow up on operations and financial action plans.
Control cash and other receipts by adhering to cash handling and reconciliation procedures.
Make employment and termination decisions consistent with Restaurant Management guidelines.
Oversee and ensure that employee performance appraisals are completed on a timely basis.
Create and maintain schedules for team.
Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
Operationally fill in as needed to ensure guest service standards and efficient operations.
Coach and motivate the Assistant Manager(s) and the team.
Continually strive to develop staff in all areas of managerial and professional development.
Prepare all required paperwork, forms, and reports in an organized and timely manner.
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant’s receiving policies and procedures.
Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.
Take actions to solve and celebrate guest feedback.
Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.
Identify problems, conduct high-level troubleshooting, and seek repair / maintenance support for restaurant equipment to ensure equipment is operational.
Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.
Always adhere to Brand Standards for uniform appearance and personal grooming.
Behavior Characteristics :
Allocate at least two hours per week to planning
Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
Combine critical thinking and practical leadership to create a culture of innovation
Effectively coach and give direction
Intentionally and methodically grow and nurture relationships with the staff
Be able to connect with a multicultural team
Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
Enthusiastically and passionately lead the Kitchen team
Required Knowledge, Skills, and Abilities :
Excellent written and oral communication skills
Excellent organization skills
Ability to multitask
Working knowledge of back office tools
Ability to quickly learn and master new computer software
Education and Experience :
Three to five years related experience and / or training; or equivalent combination of education and experience
Physical Demands :
Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen or service area
Responsibilities :
Serve as a Brand Ambassador for Chicken Salad Chick.
Understand & adhere to all policies, procedures, standards, specifications, guidelines, and training programs.
Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.
Ensure that all guests feel welcome and are given responsive, friendly, and courteous service.
Ensure that all products are consistently prepared and served according to CSC standards.
Achieve identified objectives for sales, service, quality, the appearance of facility and sanitation, and cleanliness through training of employees and creating a positive, productive working environment.
Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the Brand Standards.
Create, communicate, implement and follow up on operations and financial action plans.
Control cash and other receipts by adhering to cash handling and reconciliation procedures.
Make employment and termination decisions consistent with Restaurant Management guidelines.
Oversee and ensure that employee performance appraisals are completed on a timely basis.
Create and maintain schedules for team.
Effectively maximize labor performance by scheduling to business trends while delivering a superb experience to every guest.
Operationally fill in as needed to ensure guest service standards and efficient operations.
Coach and motivate the Assistant Manager(s) and the team.
Continually strive to develop staff in all areas of managerial and professional development.
Prepare all required paperwork, forms, and reports in an organized and timely manner.
Ensure that all equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
Ensure that all products are received in the correct unit count and condition and deliveries are performed following the restaurant’s receiving policies and procedures.
Set clear expectations and create a working environment and serve as a role model to create memorable guest experiences.
Take actions to solve and celebrate guest feedback.
Control food and equipment inventories conduct daily and weekly inventory counts, and keep inventory records.
Identify problems, conduct high-level troubleshooting, and seek repair / maintenance support for restaurant equipment to ensure equipment is operational.
Monitor and maintain compliance with health, safety, cleanliness, security, and fire policies, standards, and regulations.
Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair, and consistent corrective action for violations of company policies, rules, and procedures.
Always adhere to Brand Standards for uniform appearance and personal grooming.
Behavior Characteristics :
Allocate at least two hours per week to planning
Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
Combine critical thinking and practical leadership to create a culture of innovation
Effectively coach and give direction
Intentionally and methodically grow and nurture relationships with the staff
Be able to connect with a multicultural team
Align hiring, training, daily practices and evaluation practices with the Vision of the organization and the Thematic Goal for the year
Enthusiastically and passionately lead the Kitchen team
Required Knowledge, Skills, and Abilities :
Excellent written and oral communication skills
Excellent organization skills
Ability to multitask
Working knowledge of back office tools
Ability to quickly learn and master new computer software
Education and Experience :
Three to five years related experience and / or training; or equivalent combination of education and experience
Physical Demands :
Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects
Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday
Must be able to work and perform all duties at any station in the kitchen or service area
Marketing Project Manager
Our client, a theme park and entertainment resort complex, is actively looking for a Marketing Project Manager to join their team in Orlando, FL! This role is onsite hybrid so local candidates are required.
This is a 1 year contract to hire position
This Marketing Project Manager will be responsible for managing client projects through the project lifecycle , ensuring the team meets schedule deadlines and due dates within approved program budgets.
This person will facilitate consistent communication between the Digital & Technology’s Digital Project Management and Account Management teams, assuring the on-time delivery of all client campaigns to ensure they remain on-budget, on-time, and on-quality. Responsibilities
- Digital Project Management
- Create project timelines in project management software (Workfront)
- Organize creative briefing kick-off meetings
- Ensure all relevant information and assets are available and relayed to creative team
- Ensure deliverables are reviewed in line with program and project timelines & requirements
- Identify and help alleviate blockers
- Project Administration
- Work with internal and external vendors to estimate production needs
- Ensure estimates are approved before commences
- Participate in Agile team ceremonies including identifying and presenting creative projects in End of Sprint Demos
- Resource Management
- Alert Senior Management team, Scrum Master, and Marketing Owner of any potential concerns or issues when meeting key client deliverables
- Monitor day to day project activities, identifying instances of under or overutilization and active work with leadership team to address and solve those issues
Required Skills & Experience
- Bachelor’s degree required, preferably in Marketing, Communications, Advertising, Project Management, Business, Org Management, Graphic Design, or Art Design
- 2+ years of professional experience working with external and in-house creative agencies or marketing / advertising teams
- Experience with project management workflow software (Workamajig, Basecamp, Workfront, MS Project, etc.)
- Strong understanding and proven experience with creative workflow software and workflows for print, video, digital production required
- Proficiency or working knowledge of Mac OS and Adobe Creative Suite and digital asset management software is a plus
- Project management skills
Store Manager - Manager in Training
Florida BU - Region 09 - Market 02 : 16891 E Colonial Dr, Orlando, Florida 32820 Minimum Qualifications
The minimum qualifications for a Store Manager are :
- High School diploma or GED preferred.
- Experience in retail sales preferred.
- Experience to perform the essential duties, responsibilities and working in the conditions described below.
- Ability to supervise and train for the use of equipment, tools and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
- Ability to supervise and manage the functions listed in the CSR and ASM job description.
- Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
- A valid driver's license and adequate transportation to / from bank and corporate management meetings.
- Ability to communicate (orally and in writing) in English.
- Perform other duties as assigned or delegated by his / her supervisor.
ESSENTIAL DUTIES, RESPONSIBILITIES AND SKILLS Leadership and Management
- Recruit, hire and train positive, enthusiastic employees, ensuring excellent customer service.
- Develop, manage and assign tasks appropriately to ensure the site is clean, adequately stocked, organize and well kept based on Company standards.
- Maintain a professional and supportive image among subordinates and supervisor.
- Schedule employees within Company guidelines to maximize customer service and maintain site image.
- Implement non-discriminatory related management skills while hiring, training, counseling, motivating and separating employees.
Site Relationships
- Develop positive and professional relationships with all suppliers.
- Promote excellent service and resolve customer complaints in a timely, professional manner.
- Promote and ensure a safe, positive public image within the neighboring community.
Training and Development
- Prepare on-going and timely performance appraisals in writing for all employees, providing proper performance based feedback.
- Train all employees ensuring that customer service, site image and marketing execution meet Company standards.
- Train all employees on safety procedures and promote safety awareness.
Communication
- Develop ways and means to ensure that all employees receive proper communication in a timely manner.
- Establish periodic on-going communication meetings with all site employees and the Market Manager.
Organizing and Planning
- Evaluate and develop specific action plans to address the needs of the site in order to reach the desired objectives.
- Organize and maintain all site files and manuals.
- Manage and supervise store employees to ensure that all required and requested reports due are completed accurately and timely.
- Manage and supervise store employees to ensure that all merchandise is stocked, attractively displayed and priced correctly.
- Ensure that all required employment related posters and signs are in a place that is easily accessible to all employees.
Financial
- Analyze daily sales and expense information and take appropriate action to maximize sales and net profits.
- Budget and forecast P&L lines, as well as understand and manage merchandise margins.
- Safeguard and account for all money received and disbursed.
- Perform all other financial analysis necessary to maximize sales and net profits.
Working Conditions
- Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.
- Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and / or freezer.
- Be exposed to occasional noise.
- Work with a minimum of direction and supervision.
- At all times work as an effective manager, supervisor and leader.
THE ABOVE STATEMENTS REFLECT THE GENERAL QUALIFICATIONS / DUTIES AND / OR RESPONSIBILITIES NECESSARY TO IDENTIFY THE JOB AND ARE NOT NECESSARILY INTENDED TO SET FORTH ALL OF THE SPECIFIC REQUIREMENTS OF THE JOB.
NOTE : This job description may change periodically as required by business necessity, with or without advance notice to or consent by the employee.
Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company.
Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.
Click below to review information about our company's use of the federal E-Verify program to check work eligibility :
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Detail Manager
Lexus or Orlando, a large local luxury dealership, has an immediate full time opening for an experienced Detail Assistant Manager.
Successful candidate must be dependable with a drive for excellence. We are looking for an energetic, professional with a positive can do attitude to work in a high volume, fast-paced environment.
- Responsibilities : * Overseeing daily operation of the detail department* Scheduling and supervision of over 25 department employees* Ordering and monitoring detail supplies* Overseeing and coordinating employee training* Ensuring the dealership’s rigorous quality standards are adhered to
- Monitoring work flow to ensure customer and internal detail work is performed and completed in a timely manner *Qualification : * * Minimum of two-years experience as a detail manager* Up to date knowledge of detail processes * Previous detailing experience *What we Offer : BCBS FL Healthcare - Dental - Vision - 401(k)* Allstate's Life, Accidental Death & Dismemberment and Disability Coverage* *Vacations and Holidays* Christmas Day - Thanksgiving Day - Labor Day - Memorial Day - July 4th - New Year's Day* All benefits are for full time associates only and are subject to eligibility and certain limitations.
Warranty Home Manager
Ally Building Solutions provides flooring, cabinetry, countertop, appliances, window treatment, wire shelving and glass enclosure products and expert installation services, as well as design studio solutions, to new home builders in greater Orlando, Jacksonville, and Tampa Bay.
We are looking for an experienced Warranty Home Manager. The Warranty Home Manager is responsible for delivering closeout and post construction services which meet or exceed Ally’s goals of building lasting relationships by properly managing these processes.
Warranty Home Manager Responsibilities :
- Develop relationships with homeowners and subcontractors, providing training as necessary so the homeowners are able to fully use their products.
- Integrate into the closeout process to become familiar with the project team and the building systems. Investigate, facilitate, track, and manage warranty issues and costs.
- Coordinate and communicate with subcontractors on their weekly schedule along with sending daily reminders.
- Homesite visits to inspect warranty items to determine the scope of work and the best method to resolve issue.
- Act as a technical and managing resource for on-site service events, coordinating with appropriate field operations staff on an as required basis.
- Ensure service events meet established standards in processing timeliness and quality.
- Review all information available to assess entire warranty claim.
- Utilize facts and resources to approve processing of warranty claims within delegation of authority.
- Escalate high dollar and exceptional claims to the Service & Warranty Manager
- Ensure timely communication of all costs are communicated to the Service & Warranty Manager.
- Coordinate communications with internal and external project teams, including owners and subcontractors.
- Communicate trends and issues with specific items or subcontractors to Service & Warranty Manager to minimize / eliminate repeat issues.
- Determine best practices for warranty claims and standardize processes and procedures yielding consistent quality that can be measured and tracked.
- Conduct scheduled auditing of warranty events, document and report results, and review with Service & Warranty Manager to improve overall quality of warranty claims.
Warranty Home Manager Requirements :
- Minimum of 2 years’ experience in flooring home construction
- Excellent technical skills with an understanding of construction methods, contracts, and blueprints
- Ability to lead a team, coordinate, delegate and monitor multiple projects with little supervision.
- Excellent time management skills, strong attention to detail, and ability to prioritize among competing tasks.
- Demonstrated critical thinking and problem-solving skills.
- Excellent verbal and written communications skills
We value and rely on the collective voices of our employees, customers, and community to help us build a better company - and world - for everyone.
Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer.
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