Pharmacy Manager
Job Description
Job Summary :
Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions.
Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services.
Responsible for ensuring the proper
Job Responsibilities :
Patient Experience
- Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (, greeting, eye contact, courtesy, etc.
and Walgreens service traits (, demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
- Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen’s pharmacy role from transactional to interpersonal.
- Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
- Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
- Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.
- Ensures the pharmacy operates in accordance with regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions.
Responsible for the opening and closing of the pharmacy and shift change and scheduling duties.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.
The Product Review / Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
- Collaborates with Store Manager to define and develop new strategic business opportunities.
- Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff.
Seeks new and better ways to further promote productivity.
- Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and conducts or participates in 3rd party audits.
- Follows-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.
- Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.
- Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues.
In virtual environments, conducts virtual product review by following specific company procedures and guidelines.
- Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and changes to the layout to ensure a functioning, presentable and efficient pharmacy.
- Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (, performance indicator reports, supervision notes, deletions, transfers, etc.).
People & Performance Management
- Collaborates with store manager on pharmacy staff hiring and carries out discipline and termination as necessary.
- Partners with Store Manager to establishing expectations and goals while promoting teamwork. Monitors and recognizes pharmacy employee progress and implements rewards programs while fostering a shared vision.
Optimizes patient experience through focused coaching and performance behaviors.
Manages pharmacy staff performance by conducting formal performance reviews, oversees and ensures the training of pharmacy employees (, using the correct processes and tools in order to drive efficiency in the pharmacy, leading and driving technician tasks and activities).
Ensures compliance with employment laws.
- Identifies and develops high potential team members and collaborates with store manager to proactively managing career progression.
- Addresses employee relations concerns and maintains morale by checking on employee welfare, addressing complaints, conflicts and ensures positive employee management relationship.
Training & Personal Development
- Maintains current knowledge and required licensing / credentialing / certification as established by federal and state regulations to provide such clinical services.
- Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications.
Maintains awareness of developments in retail and management and pursues best practices that would enhance performance and business acumen.
- Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.
- Seeks professional development by monitoring one’s performance, solicits for constructive feedback, and leverages healthcare supervisor and store manager as mentor and coach.
Communications
- Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
- Business Performance Management
- Responsible for analyzing performance data including pharmacy financial, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management.
Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers.
Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community.
External Basic Qualifications
- BS in Pharmacy or Pharm D Degree from an accredited educational institution.
- Current pharmacist licensure in the states within the district.
- Certified Immunizer or willing to become an immunizer within 90 days of hire.
- At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.
Some states may require more specific pharmacy experience in which case those requirements would take precedent).
- Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
- An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).
About Walgreens and WBA
Walgreens , Inc. (Nasdaq : WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities.
WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the , Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day.
Walgreens pharmacists play a critical role in the , including those that drive equitable access to care for the nation’s medically underserved populations.
To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.
Preferred Qualifications
- Supervisory experience planning, organizing, and directing the work of pharmacy staff.
- At least 6 months pharmacy experience with Walgreen Co.
- An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)
To see the salary range for this position please click here : . If you are applying on a job board orunable to click on the link, please copy and paste this URL into your browser
Employment Type
Full-time
Job Function
Retail
Campus Req?
Store
03589-LITTLETON CO
District
305-DENVER CO
Common Location
5870 S KIPLING PKWY,LITTLETON,CO,80127-02070-03589-S
Full District Office Address
3067 S SHERIDAN BLVD,DENVER,CO,80227
Related Jobs
Pharmacy Manager
Job Description
Job Summary :
Provides pharmacy consulting services with empathy to patients regarding the effective usage of medications and awareness with drug interactions.
Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcomes services.
Responsible for ensuring the proper
Job Responsibilities :
Patient Experience
- Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (, greeting, eye contact, courtesy, etc.
and Walgreens service traits (, demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
- Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen’s pharmacy role from transactional to interpersonal.
- Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
- Counsels' patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
- Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
- Reviews, interprets and accurately dispenses prescribed medications when necessitated by workload.
- Ensures the pharmacy operates in accordance with regulations, company policies and standards. Responsible for establishing procedures that promote the efficient workflow of the pharmacy including overseeing the staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions.
Responsible for the opening and closing of the pharmacy and shift change and scheduling duties.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions.
The Product Review / Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
- Collaborates with Store Manager to define and develop new strategic business opportunities.
- Maintains current knowledge of information technology associated with pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers to provide support to patients as well as pharmacy staff.
Seeks new and better ways to further promote productivity.
- Ensures the accurate processing of insurance claims to resolve patient issues and prevent payment rejections. Follows up with insurance companies and medical providers and conducts or participates in 3rd party audits.
- Follows-up with medical providers’ offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.
- Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management and other healthcare services.
- Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues.
In virtual environments, conducts virtual product review by following specific company procedures and guidelines.
- Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and changes to the layout to ensure a functioning, presentable and efficient pharmacy.
- Prepares, maintains and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (, performance indicator reports, supervision notes, deletions, transfers, etc.).
People & Performance Management
- Collaborates with store manager on pharmacy staff hiring and carries out discipline and termination as necessary.
- Partners with Store Manager to establishing expectations and goals while promoting teamwork. Monitors and recognizes pharmacy employee progress and implements rewards programs while fostering a shared vision.
Optimizes patient experience through focused coaching and performance behaviors.
Manages pharmacy staff performance by conducting formal performance reviews, oversees and ensures the training of pharmacy employees (, using the correct processes and tools in order to drive efficiency in the pharmacy, leading and driving technician tasks and activities).
Ensures compliance with employment laws.
- Identifies and develops high potential team members and collaborates with store manager to proactively managing career progression.
- Addresses employee relations concerns and maintains morale by checking on employee welfare, addressing complaints, conflicts and ensures positive employee management relationship.
Training & Personal Development
- Maintains current knowledge and required licensing / credentialing / certification as established by federal and state regulations to provide such clinical services.
- Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals, company publications, and communications.
Maintains awareness of developments in retail and management and pursues best practices that would enhance performance and business acumen.
- Obtains necessary certifications, education credits and training, including learning modules, as required by the Company.
- Seeks professional development by monitoring one’s performance, solicits for constructive feedback, and leverages healthcare supervisor and store manager as mentor and coach.
Communications
- Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
- Business Performance Management
- Responsible for analyzing performance data including pharmacy financial, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management.
Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers.
Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community.
External Basic Qualifications
- BS in Pharmacy or Pharm D Degree from an accredited educational institution.
- Current pharmacist licensure in the states within the district.
- Certified Immunizer or willing to become an immunizer within 90 days of hire.
- At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing.
Some states may require more specific pharmacy experience in which case those requirements would take precedent).
- Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
- An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).
About Walgreens and WBA
Walgreens , Inc. (Nasdaq : WBA), an integrated healthcare, pharmacy and retail leader with a 170-year heritage of caring for communities.
WBA’s purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the , Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day.
Walgreens pharmacists play a critical role in the , including those that drive equitable access to care for the nation’s medically underserved populations.
To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high-quality products and services in communities nationwide.
Preferred Qualifications
- Supervisory experience planning, organizing, and directing the work of pharmacy staff.
- At least 6 months pharmacy experience with Walgreen Co.
- An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)
To see the salary range for this position please click here : . If you are applying on a job board orunable to click on the link, please copy and paste this URL into your browser
Employment Type
Full-time
Job Function
Retail
Campus Req?
Store
03589-LITTLETON CO
District
305-DENVER CO
Common Location
5870 S KIPLING PKWY,LITTLETON,CO,80127-02070-03589-S
Full District Office Address
3067 S SHERIDAN BLVD,DENVER,CO,80227
District Manager
Grow as We Grow and Take Your Career to New Heights!
Valet Living Doorstep is the standard-setting waste and recycling collection amenity that adds value and convenience to more than 1.
8 million apartment homes across 40 states.
As a District Manager, you will be responsible for managing the total service delivery for 20 - 30+ apartment communities and providing direction and oversight for 15-30+ associates (Service Valets) within an assigned district.
In this role, you will report to the Director of Operations and work in collaboration with our sales team and ensure client satisfaction through ongoing client engagement and oversight of a part-time workforce responsible for trash and recycling collection on assigned properties.
Salary range : $50,000-$60,000
Bonus : target bonus is 10% of annual salary (divided and paid out quarterly)
Company vehicle provided
Schedule : This position requires willingness to work a variable schedule which could include hours in the morning / early afternoon and evening, depending on current business needs.
You will work from both a home office and in-field (community properties), as necessary
Essential job duties include :
Daily Operations :
- Provide on-call support to associates (Service Valets) and communities
- Responsible for recruiting, hiring, onboarding, and training part-time associates (Service Valets)
- Responsible for ensuring daily and nightly completion of resident doorstep trash / recycle pick-up for assigned properties
- Inspect properties regularly for resident and Service Valet compliance
- Responsible for creating and managing schedules for part-time workforce and reviewing / approving timecards
- Manage a labor budget of up to $150k depending on number of assigned properties
- Performs other duties as assigned
Customer Retention :
- Make informed decisions with consideration of customer / associate impact, ensuring maximum quality of service
- Responsible for addressing clients and resident concerns and / or complaints with effective, lasting solutions
- Create and maintain cooperative working relationships and frequent communication with property staff through daily site visits and immediate response to questions and concerns
- Promote and educate property staff on new service offerings from Valet Living
Organizational Activities :
- Comply with, promote, and train associates on all safety policies and procedures. Report all safety incidents in a thorough and timely manner
- Attend team meetings virtually, in person, or off-site when needed
- Act in accordance with organizational and quality standards
- Discuss associate's development needs and subsequently facilitate appropriate support, coaching and / or training opportunities
- Assist with property launches (container distribution)
Qualifications :
- High school diploma or GED equivalent
- Multi-location management experience of dispersed workforce
- Customer service and prior people management experience (preferred in a part-time workforce)
- Proficiency in MS Word, Outlook, Excel & Power Point
- Knowledge of basic employment law, customer service fundamentals, and leadership / management principles
- Unwavering work ethic, integrity, and sense of accountability
- Ability to manage stress and adapt to changing environment, comfortable with complexity
- Ability to perform effectively in environments with frequent workload changes and competing demands
- Effectively communicate with others both verbally and written
- Build effective teams, hold self / others accountable
- Able to work with cross-functional teams within the organization
- Ability to prioritize tasks based on clients' needs (immediate response to client concerns
Physical Requirements and Special Conditions of Employment :
- This position requires that you can lift and / or carry up to of 50lbs, walk distances of the property including up / down stairs, bend at waist and / or knees and lift arms at / over shoulder
- Valid driver's license and ability to operate company vehicle in a manner consistent with local and state rules and regulations and company policy
- Ability to work outdoors and be exposed to hot and cold temperatures
- Flexibility to work variable schedule and / or be on call during irregular hours depending on business needs
Our full-time associates are provided with the following comprehensive, flexible benefits :
- Health coverage for you and your family through medical, dental, vision plans
- Pet insurance plan options
- Tax advantages through healthcare savings and flexible spending accounts
- Financial protection through disability, life, accidental death & dismemberment, and business travel insurance
- 401k plan
- Paid time off program
- Support for continued education through tuition reimbursement
- Referral bonus program
- Associate and family assistance program
- Associate discount program
- Rewards and recognition program
Are you a current Valet Living employee? If so, click here to apply.
Valet Living is an Equal Opportunity Employer that values the strength diversity brings to the workplace. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, gender identity, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Assistant Manager
ABOUT THE JOB
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations.
You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.
In addition : staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to / from work, store cleanliness, marketing, profitability.
QUALIFICATIONS
General job duties for all store team members
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
- Communication Skills
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions / Skills
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands / fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
JB.0.00.LN
HR Manager
HR Manager
Fathom is one of the largest digital manufacturing platforms offering on-demand manufacturing in North America. With more than 90 large-platform industrial-grade 3D printing machines and a national footprint with more than 450,000 square feet of manufacturing capacity across 12 facilities, Fathom seamlessly blends in-house capabilities across plastic and metal additive technologies, CNC machining, injection molding & tooling, urethane casting, sheet metal fabrication, and design and engineering.
With over 50 years of industry experience, Fathom is at the forefront of the industry 4.0 digital manufacturing revolution serving clients in the technology, defense, aerospace, medical, automotive and IOT sectors.
Fathom’s extensive certifications include ISO 9001 : 2015, ISO 9001 : 2015 Design, ISO 13485 : 2016, AS9100 : 2016, NIST 800-171 and ITAR.
HR Manager Position Summary :
Based in Denver, CO, this position will provide HR support for 1 site and has responsibility for, implementing, and administering policies and programs concerning : employment, employee relations, benefits, succession planning & talent development, compensation, payroll, workers compensation, performance management, legal compliance and EEO / affirmative action.
Provides advice and counsel to managers and employees to enhance the effectiveness of the company’s human resources.
HR Manager Key Responsibilities or Essential Functions :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Maintain familiarity with the company’s business plans and determines the impact of those plans on the human resources of the organization.
- Partner with site leaders on the development and implementation of employee engagement initiatives.
- Implements succession planning and talent management plans to support site leadership by identifying / assessing current talent and anticipating future needs.
- Identifies development and training needs and gaps. Develops and / or conducts local training sessions, including but not limited to new hire orientation, classroom training and additional leadership sessions.
Partners with the Corporate HR team in the development of enterprise-wide leadership development programs. Assists local management in the creation of individual development plans for key talent.
- Monitor site HR metrics (including turnover, absenteeism, quality of hire etc.) and identify related issues. Develops action plans to address root causes.
- Provides guidance and consultation to employees and management to include coaching and counseling on performance management issues, conflict management, interpretation of employment policies and resolution.
- Conducts and resolves investigations regarding employee complaints and concerns.
- Coordinate recruitment and employment process for jobs, including overseeing outside agencies, and assist management with their recruitment and employment process.
- Conduct new employee orientation, help new employees complete required paperwork, and process them for payroll and benefits administration.
- Ensure legal compliance with all federal and state regulations applicable to the human resources and coordinate the completion of the Fathom Affirmative Action Plan.
- Maintain all Human Resources related records and ensure confidentiality.
- Participates in local management staff meetings and assists with and influences personnel-related decisions.
- Maintain professional and technical knowledge in areas of responsibility by attending educational workshops, reviewing professional publications, researching topics on the internet, establishing personal networks, and participating in professional societies.
HR Manager Supervisory Responsibility :
This position has no direct reports.
HR Manager Expected Hours of Work :
Hybrid : Core days and hours of work are based upon Monday through Friday, 8 : 00 a.m. to 4 : 30 p.m.
HR Manager Travel
Up to 10% travel is expected for this position.
HR Manager Education and Experience :
- Bachelor's degrees in human resources or related field.
- Three years of experience in a human resources role.
- Working knowledge of computers and business software (Microsoft Office) and the ability to learn proprietary software; ability to operate general office equipment.
HR Manager Embody Fathom’s core values :
- Focus on excellence : Foster a culture of continuous improvement dedicated to safety, quality, productivity, and on-time delivery.
- Transform manufacturing : Reimagine the future of manufacturing by leveraging our collective expertise and breadth of capabilities.
- Own your part : Be accountable to yourself, your team, and our customers.
- Add value together : Achieve success through teamwork and a shared commitment to exceed stakeholder expectations.
- Honor our differences : Show up for each other and our communities by consistently amplifying the individual backgrounds, cultures, and experience of our team.
- Make the complex simple : Approach challenges with creativity and deliver innovative outcomes.
Equal Opportunity Employer / Veterans / Disabled
PI224195756
Parts Manager
Knight Transportation
Are you a leader with parts and shop experience?
Are you familiar with parts inventory control and technician mentoring?
If so, Work with the Industry Leader!
As the most profitable and fastest growing truckload carrier, we are driven to innovate the transportation industry. Knight is a career destination for passionate and talented people seeking growth and opportunity with an industry leader.
What do we live by? The answer is simple OUR PEOPLE! Knight Transportation is powered by people. We are committed to a culture of high expectations and exceptional performance.
At Knight, we hire good teammates who share our values, unselfishly take personal accountability for results, and bring innovative ideas to the table.
Our people are passionate about continual learning, display honesty and mutual respect, and give their best every day.
Join our Knight Family as we offer results-driven people a place to make a difference in a stable and maturing industry.
As the Assistant Shop Manager, you will identify best cost value and parts solutions to enhance shop performance.
Job Responsibilities : What you will do
- Issue purchase orders and purchases parts for terminal at best possible price and value.
- Negotiate parts and material prices with vendors.
- Identify warranty coverage of equipment repairs and ensure warranty claims are filed correctly.
- Assist terminal leadership in identifying areas for improvement as needed.
- Maintain shop records such as tire count, inventory of parts, outstanding invoices and contracts.
- Identify chronic and repetitive repair issues and determine optimal solutions based on safety, time an cost.
- Evaluate service quality and continually improve metrics for assigned location(s).
- Provide hands-on training and mentoring to fellow team members.
- To ensure productivity and efficiency standards are met.
- Mindfully create, review, monitor and close work orders in a safe and timely manner.
- Effectively assign and schedule work to a varying number of technicians.
- Proactively work to assist others in achieving organizational objectives.
Qualifications :
- 3+ years' experience with on-the-job training in parts and shop operations.
- Previous leadership experience preferred.
- High School diploma or equivalent required.
- Must be familiar with completing purchase orders and / or repair orders.
- Must be familiar with looking up parts and placing on-line orders using appropriate OEM websites.
- Must possess excellent 10 key and computer keyboarding skills.
- Must possess good written and oral communication skills.
- We are a DOT sensitive organization, and all candidates must submit to a pre-employment Drug screen (Urine / Hair), physical, and lifetime background Check.
- Marijuana is a disqualification of employment.