Housekeeper

US-TX-SAN ANTONIO

Requisition ID : 2023-535365

Shift : 1st Shift / Day Shift

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market.

For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our people's decisions and the actions that follow in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done.

You have a passion and desire to deliver the highest customer and resident experience every single day.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

• Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans.
• Availability based on state.
• Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
• Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!
• Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
• Paid Holidays and Vacation for eligible employees.
• Employee Stock Purchase Plan - Investment opportunity available to all eligible employees after two years of service.
• Nationwide Opportunities - Transfers are available Nationwide. Great for active Military and Family!

Keeping You Safe

• The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority.
• Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions.
• COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and / or our Customers

Why HCSG

At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities.

We offer engaging opportunities for every phase of one's career. HCSG is committed to providing growth and leadership opportunities to see you succeed!

Position Summary

Housekeeping - Perform housekeeping and cleaning duties such as dust and damp mopping floors in assigned areas. Clean and sanitize bathrooms, including sinks, tubs, floors, and commodes.

Daily cleaning and sanitizing patient room furniture, sitting rooms, and dining room furniture. Removal and disposal of trash and perform all other related duties as assigned.

Safety - Utilize protective gear in all appropriate functions. Responsible for the safe and proper mixing and use of cleaning solutions while adhering to all safety precautions.

Reporting equipment / cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met.

Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times.

Follow proper reporting, isolation, and handwashing procedures / techniques.

Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule.

Respond to the paging system in a timely and appropriate manner.

• Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisor, co-workers, and client staff.
• Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Qualifications

• Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
• After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.
• A high school diploma or equivalent is preferred.
• Must be able to speak, read and write English to communicate effectively with others.
• Must be able to be at work as scheduled and on time.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and / or Customers.
• Must be able to lift / carry a maximum of 50 pounds, push / pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Must live in the service area.

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes.

HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities.

We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.

PI223813222

Work With Purpose

At Five Star Senior Living, our people are the critical link to those we serve, and it is their vitality, energy, and caring nature that allows us to fulfill our mission of enriching and inspiring the journey of life.

In addition to nurturing and advancing the lives of our residents, our team members enjoy meaningful opportunities for personal and professional growth, within a supportive culture centered around advancing their lives, as well.

The Opportunity

Housekeepers are a necessary part of our community working to clean and maintain private residences, while ensuring a sanitary and comfortable space for coworkers, residents, and their guests.

In addition to cleaning bathrooms, bedrooms and communal spaces, housekeepers may also be required to change bedding, do laundry, and keep inventory of cleaning supplies and equipment.

What You'll Do

Clean and Organize

• Keep our facilities spotlessly clean and well kept
• Clean residents' rooms and shared areas
• Respond with urgency upon requests
• Dispose of waste
• Execute laundry service and daily changing of residents' beds, including ironing and pressing as needed

Maintain

• Inspect residents' rooms and communal areas to ensure they are tidy
• Ensure high standards of hygiene and cleanliness at all times
• Reset areas after use, keeping safety and sanitation as a motivating factor in your work

What You'll Bring

Experience & Education

• High School Diploma or equivalent preferred
• 1-year experience as a housekeeper or within a similar cleaning environment
• Working knowledge of health and safety policies and procedures
• Working knowledge of cleaning and sanitation products and methods, including cleaning of sensitive or potentially hazardous materials

Initiative

• Proven ability to take initiative with tasks, especially with safety and sanitation
• Compassion and caring nature, showing a strong desire to provide comfort to guests / residents

Shift / Hours

Daytime

We Got You

We see and support the whole you. Because investing in you, and all our team members, is the first step in making a difference in the lives of others.

• Comprehensive Medical / Dental / Vision
• 401k + Match
• Competitive PTO
• Life, Disability & other supplemental benefits
• Professional Development Funds
• Wellness Coaching & Personal Support Benefits
• Recognition & Reward Programs

Is This You?

Beyond checking off the boxes, we're looking for someone who shares our deep sense of purpose and passion for advancing the lives of others.

• Puts People First You have an authentic connection to our vision of a world in which the quality of life is ageless, and a desire to advance our culture by always respecting and empowering our team members, residents, and families.
• Customer Focused You strive to build and strengthen customer loyalty by delivering exceptional hospitality, thoughtful solutions, and innovative customer attraction and retention strategies.
• Results Oriented You're forward thinking, seeing the big picture as you lead with empathy and drive to exceed results.

You firmly believe that the way in which we achieve results is just as important as what we accomplish together.

• Drives Operational Excellence You encourage a mindset of continuous improvement. You respect ideas, collaborate, and empower others to elevate how and what we deliver for our customers and each other.
• Embraces Change You're a change driver! A positive communicator who engages all key stakeholders to help them anticipate and embrace what's next, you're always adjusting the target for continuous improvement.

EEOC

Five Star prohibits discrimination against any applicant or employee with regard to or on the basis of race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law.

In addition to federal requirements, Five Star complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has communities and / or facilities.

This policy applies to all terms and conditions of employment, including, but not limited to, recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In addition, Five Star expressly prohibits any form of workplace harassment based on race, color, religion, national or ethnic origin, age, ancestry, sex, pregnancy (including pregnancy, childbirth, lactation and related medical conditions), gender, gender identity and expression (including transgender), sexual orientation, mental or physical disability, military status, certain criminal records, genetic information (including characteristics and testing), HIV testing, a personal admission to a facility for the care and treatment of a mentally ill person and taking of parental leave or membership in any other category protected by applicable law.

We will not tolerate harassment of employees in the workplace, or in other settings in which employees may find themselves in connection with their employment.

Improper interference with the ability of Five Star's employees to perform their job duties may result in discipline up to and including discharge.

Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination harassment or retaliation, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any federal, state, or local law is prohibited and will not be tolerated.

We’re seeking a Housekeeper to join our growing team! Reliability, trustworthiness and consistency with regard to attendance is extremely important to this job.

The ability to regularly and timely attend work, cooperative and politely work and deal with others, and to effectively multi-task and work in a stressful environment are also essential functions to this job

Benefits :

Health / Dental / Vision Insurance

Ancillary policies including AD&D, STD, Cardiac, Cancer, Critical Illness, Hospital Confinement

Whole and Term Life Insurance

Tuition Reimbursement

Paid Time Off

Immediate 401(k)

Unparalleled Corporate Support

Responsibilities :

Clean building areas, including bathrooms and bedrooms, by scrubbing, mopping, buffing, polishing, dusting, and disinfecting.

Restock supplies, including paper products and soap.

Interact daily with residents, visitors and other staff.

Requirements;

Ability to perform work tasks within the physical demand requirements that include sitting, standing & walking for extended periods.

Genuine care for and interest in elderly and handicapped people.

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Discover your Purpose!

Discovery Village at Dominion AL , a Discovery Senior Living community is growing, thriving and has meaningful job opportunities available in a safe and supportive work environment.

We provide on the job training with no experience required for most positions.

We offer rewarding career opportunities that include :

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and Holidays (full-time)
• Full benefit package including health, dental, vision and more (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms

Housekeeper Responsibilities :

• Performs cleaning duties according to schedule (daily, weekly, monthly) in assigned areas such as apartment homes, common areas, lounges and offices.
• Sweeps, dusts, dust mops, and wet mops all floors and stairways; spot cleans and vacuums floors, rugs, carpets and runners.

Rotates runners in hallways and entryways.

• Cleans, sanitizes, and polishes both lavatory, shower and sink fixtures and facilities; stocks dispensers as necessary.
• Scrubs bath and shower room tiles, woodwork, window frames, and sills.
• Maintains equipment and materials needed to perform work in a clean and orderly condition.
• Collects trash and refuse from work areas and places in designated pick-up areas.
• Responsible for collecting, cleaning and redistributing the community laundry.
• Responsible for maintaining the commercial laundry in a clean, orderly and sanitary condition.
• Ensures cleaning chemicals are kept stored and locked when not in use.
• Ensures any cords, carts, equipment and other hazards are kept out of the way at all times, not blocking exits and in compliance with fire codes.
• Reports any needed repairs and supply and equipment needs to the Lead Housekeeper.
• Other duties as assigned.

QUALIFICATIONS

• High School diploma or equivalent preferred.
• Previous housekeeping experience preferred.
• Ability to communicate effectively speaking the primary language of the residents.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Must demonstrate an interest in working with a senior population.
• Interacts with guests, residents, and staff in a courteous and friendly manner.
• Team Member is regularly required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms.
• Team Member is frequently required to climb or balance; stoop, kneel, crouch, or crawl. The Team Member is occasionally required to sit.
• Team Member must regularly lift and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds and occasionally lift and / or move up to 50 pounds.

Specific vision abilities required by this job include close vision and color vision.

Benefits :

In addition to a rewarding career and competitive salary, Discovery offers a comprehensive benefit package.

Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays.

Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.

If having a direct impact on the lives of others is appealing to you, apply today and join our team!

EOE D / V

Are you tired of retail and fast food hours? Want your nights and weekends back? Would you like to be home during the holidays?