A career with us is rewarding in more ways than one.

As a hospitality services company, our commitment is to create smiles by delivering exceptional experiences. When you work with us, you have an opportunity to impact the millions of patients, visitors and guests we proudly serve.

Whether providing compassionate service that eases the anxiety of a patient and their family, creating a memorable experience for a guest in a new city, or helping a colleague, every day is a new opportunity to brighten someone else’s day and make an impact.

When we see a customer, a client or one of our own team members smile, we know we made an impact. It’s why we do what we do.

Towne Park is a place where you can make a difference and create smiles every day.

Valet Shift Leader- We offer flexible schedules, the ability to earn cash tips and career growth opportunities

We are America’s leading hospitality and healthcare services company, based in Conshohocken Pennsylvania. With over 13,500 full-time and part-time employees, we operate at more than 800 sites across 50 markets nationwide.

In addition to flexible schedules, great earning potential and growth opportunities, we offer our employees valuable learning and development programs.

The Position :

We’re looking for valet shift leaders to manage valet drivers. This person must have excellent interpersonal communication skills, proficiency in English -both verbally and written - and the ability to perform physical activities such as running, lifting, and bending.

Strong leadership skills are key in this role to achieve maximum productivity. Valid driver’s license required.

The valet shift leader coordinates the service experience for guests while working alongside coworkers to ensure that the site’s service standards are met and exceeded.

Valuable experience will be gained while organizing and administrating necessary tasks to ensure optimal efficiency. As the shift leader of valet drivers, you may be required to handle critical issues and make timely judgment calls.

You must possess strong leadership qualities to delegate and manage responsibilities amongst your team. Your responsibilities will also include maintaining and cleaning equipment and the valet area to ensure a presentable and safe work environment.

Additional responsibilities may be assigned as needed.

We offer :

• Growth and career opportunities (we promote from within)
• Full-time and part-time hourly positions available
• Flexible work schedules : days, evenings, overnight and weekend shifts
• Cash tips - distributed daily

The Company :

Towne Park's unique culture offers a fast-paced, high-energy work environment that nurtures camaraderie and provides opportunities for growth and advancement.

For nearly 30 years we have been partnering with some of the most respected corporations in the world, including premiere global hospitality brands and state-of-the-art hospitals.

We offer a broad array of world-class, high-impact services and are known for the great care we take with clients and employees alike.

• Towne Park has been honored as a Best Run Company, a Best Place to Work and frequently been named one of America’s Fastest Growing Companies.
• Our people are our most important asset. Towne Park fosters a diverse and inclusive workplace that promotes advancement and maximizes potential.

Need more reasons to apply?

• Fun work environment with like-minded people
• Work at premier locations in your city
• Meet interesting and well-known people
• Potential to drive luxury and exotic vehicles

SUMMARY

The Guest Service Captain orchestrates the service experience for hotel guests while working alongside coworkers to ensure that the site’s service standards are met or exceeded.

Under the direction of the Account Manager, the Guest Service Captain has additional duties involving coordination and administration, as well as providing troubleshooting and / or guidance when the manager is not on-site.

The Guest Service Captain is not a manager; however they may handle critical issues and may be required to make judgment calls when expediency is priority.

When issues are not urgent, they report information to the manager, provide the facts of the matter and seek instruction for how to proceed.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

Descriptive Statement(s) - % of Time

Maintains a pleasant, friendly and professional demeanor with all guests, client staff members and coworkers. Acknowledges and greets guests within 30 seconds of arrival to create favorable first and last impressions.

Effectively participates in The Show and delivers Aggressive Hospitality to guests. Addresses guests using the appropriate greeting for the site. - 20%

Opens all vehicle and hotel doors for guests. Checks in arriving guests and explains vehicle parking and retrieval procedures.

Runs at top speed to park and retrieve vehicles while driving slowly and cautiously. Maintains accuracy and composure while under pressure to effectively handle guest complaints and difficult situations. - 20%

Uses proper phone etiquette. Posts up in appropriate areas when not assisting guests or completing other tasks. Conducts an effective room presentation when providing bell services for guests.

Assists with the delivery and pick up of items to guest rooms. Assists guests with directions, taxis, reservations and other inquiries.

Maintains a detailed knowledge of the client’s facility, including outlets, meeting rooms, amenities, main attractions in the area, parking rates, and other pertinent information. - 10%

Promotes a teamwork philosophy through leading by example and effective communication skills. Leads the work group in delivering high levels of guest service.

Appoints fellow associates to certain routine roles; Assigns coworkers to non-ordinary roles at the direction of the Account Manager.

At the direction of the Account Manager, reduces staff during the work shift if business conditions dictate, using an approved method. - 15%

Completes ticket information including key tag, guest folio, and location of vehicle, damage surveys and claim check receipt for all vehicles taken into the valet system.

Secures all keys on a belt clip or in a locked key box. - 15%

Ensures staff are not providing lift services to any hotel or hospital guest, only offering a hand for assistance. Checks wheelchairs for safe operation prior to each use and cleans wheelchairs after each use.

Protects guest confidentiality in accordance with HIPPA requirements. Maintains the security of customer financial and identifying information. - 10%

Assists the Account Manager as needed to build work schedules and makes calls on behalf of the manager to notify fellow associates of schedule changes or openings.

Identifies and collects revenue for all vehicles. Completes accurate cash drop slips and cash drop envelopes. Completes the shift report and other shift paperwork with detail and accuracy.

Reconciles revenue and tickets at the end of every shift. - 10%

The total amount of time for all functions of the job - 100%

QUALIFICATIONS

Education :

High school diploma or general education degree (GED)

Required Licensure, Certification, etc. :

• Must be at least 18 years of age and be able to pass a criminal background, MVR and drug screen
• Must complete the Wheelchair Safety Training course provided by Towne Park

Work Experience :

Six (6) months related experience and / or training; OR equivalent combination of education and experience

Knowledge :

Must have and maintain a valid driver’s license and clean driving record

Skills :

• Must be able to drive manual transmission
• Must be able to speak, read and write Standard English language.
• Must be able to read and comprehend simple instructions, short correspondence and memos.
• Must be able to write simple correspondence.
• Must be able to effectively present information in one-on-one and small group situations to guests, clients and associates
• Must be able to apply reasoning and understanding to carry out instructions furnished in written, oral, or diagram form.
• Mathematical Skills
• Must be able to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; must be able to perform these operations using units of American money
• Must be able to understand 24 hour and military time systems.
• Must be able to clearly understand rates applicable to time passed.

SCOPE

Authority to Act :

Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis.

Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.

Budget Responsibility :

The employee has control over resources available only.

WORKING CONDITIONS & PHYSICAL DEMANDS

Physical Requirements

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit or stand for extended periods of time and may be required to run;

walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Lifting Requirements

Exerting up to 100 pounds of force occasionally, and / or up to 50 pounds of force frequently, and / or up to 20 pounds of force constantly to move objects.

Working Environment

The majority of work will be performed outdoors for extended periods of time including up to the entire duration of shift.

Employees are subject to environmental conditions including extreme heat and cold weather. Protection from weather conditions may be provided, but not necessarily from temperature changes.

Travel

Travel of up to 5% may be required.

ACKNOWLEDGEMENT AND ACCEPTANCE

I understand that every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties that I will be required to perform.

The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment of the position.

I accept that at any time there may be modifications or changes to the above job description.

Overview

Qualifications

• The ideal candidate should have a culinary degree, 3-5 years progressive experience in a quality high-volume petitive benefits packageResponsibilities
• This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquetsBenefits

Qualifications

The 15-story, 194-room hotel with over 7,000 square feet of meeting space and retail complex known as the Marriott Residence Inn East Baltimore at the Johns Hopkins Medical Campus is the focal point of development across an 88-acre parcel that will make this area of the city a vibrant and rewarding place to work, live and experience life.

The knowledge and vitality that John Hopkins brings to the Greater Baltimore area contributes greatly to the quality of life here, and positons the Marriott Residence Inn East Baltimore as a 'workplace of choice'.

Be a part of this special undertaking and consider advancing your hospitality career at a brand-new hotel designed and built with vision, class and a commitment to quality : the Marriott Residence Inn East Baltimore at the Johns Hopkins Medical Campus.

Apply online with us today!We are seeking a Head Chef who will be responsible for assisting in the operations of the kitchen.

This includes coordinating the activities of the line cooks and overseeing food production operations to ensure that quality standards are maintained for the restaurant and banquets.

The ideal candidate should have a culinary degree, 3-5 years progressive experience in a quality high-volume petitive benefits package.

Potential generous bonus. EOE / M / F / H / VCompany Name : Pyramid Hotel Group Opening ID : 2022-17125 External Company URL : 800 North Wolfe Street

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The Houseperson is responsible for cleaning and maintaining guest rooms, hallways, furnishings, flooring and work areas.

Cleaning rooms includes duties such as changing bed linens and emptying trash as well as vacuuming carpets and dusting furniture.

soap, shampoo, bathroom tissue, etc., and maintains all staff closets.

Duties also include cleaning the common areas, stairwells, elevators, and landings.

Secondary duties may include shoveling snow from walkways, assisting with guest transportation, assisting with guest luggage.

All team members must ensure the confidentiality and security of all guest rooms.

The Houseperson is responsible for executing any reasonable task requested by his / her manager or supervisor.

Responsibilities :

• Perform a variety of cleaning activities such as sweeping, mopping, dusting, and polishing
• Ensure spaces are cared for and inspected according to standards
• Protect equipment and make sure there are no inadequacies
• Notify superiors of any damages, deficits, and disturbances
• Deal with reasonable complaints / requests with professionalism and patience
• Check stocking levels of all consumables and replace when appropriate
• Adhere strictly to rules regarding health and safety and be aware of any company-related practices

Requirements :

• Proven experience as a Cleaner or Housekeeper
• Ability to work with little supervision and maintain a high level of performance
• Customer-oriented and friendly
• Prioritization and time management skills
• Working quickly without compromising quality
• Knowledge of the English language

DASKK Hotels and Resorts is looking for the right candidate. This candidate must be ready to be part of something special.

This 249 room hotel is going through a multi-million dollar renovation to become a boutique hotel that remembers that all customers are part of our family and puts their needs as a priority.

If this sounds like you and you are ready to set your self apart from others, we are ready for you to join our team. As a growing hospitality company, we are looking for an experienced Hotel General Manager to oversee all staff, budgets and operations of the local business unit.

General Manager responsibilities include formulating overall strategy, managing people and ensuring policies are followed.

To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our clients are treated like they are part of ours and your family.

Responsibilities

• To be a Change Agent that is focused on ensuring all employees prioritize the guest over everything else
• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Manage policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Skills

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business processes and functions (finance, HR, procurement, operations, etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• BSc / BA in Business or relevant field; MSc / MA is a plus

Benefits :

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Position Type : Regular Full Time

Regular Full Time

What we are looking for :

WHAT WE ARE LOOKING FOR : The Steward is responsible for establishing and maintaining high sanitation standards in all food preparation area.

Responsible for establishing and maintaining high sanitation standards in all stewarding areas. WHAT WE EXPECT FROM YOU :

• Hold a daily meeting to review the day's banquet functions with chef and / or kitchen supervisor
• Responsible for establishing and maintaining high sanitation standards in all food preparation area
• Responsible for the maintenance and the cleanest of all F&B service and Kitchen Equipment
• Responsible for ensuring sufficient operating equipment and cleaning supplies for the operation
• Responsible for administration and the disposal of the waste
• Responsible for cleaning and maintaining equipment, tools, fixtures, washing area in kitchen / service areas
• Knowledgeable of all the equipment in the dish washing area, the proper handling and usage
• Responsible for establishing and maintaining high sanitation standards in all stewarding areas
• Responsible for the Maintenance and the cleanest of all F&B service and Kitchen Equipment stored
• Responsible for achieving for issuing and returning F&B equipment in good condition
• Responsible for providing functional assistance to operation during peak periods and functions
• Responsible to keep F&B equipment inventory book up to date with quarterly inventory
• Performs necessary tasks at the prescribed hour
• At the signal of the Banquet Manager / Supervisor, the Stewards assist the Banquet Servers with the loading of trays for service to the guests
• The Steward supervises the loading and return of the carts to the appropriate places (reusable condiments, etc. to the kitchen, tableware to the dish room)
• Clean the hand sinks and maintain proper supplies of hand soap and paper towels in the hand sinks
• Place sanitizer solution on each work station
• Know and practice proper kitchen sanitation procedures (i.e., clean tools, pots, pans, and the entire work area of the kitchen)
• Store equipment in established areas for control and inventory
• Maintain a clean pot washer area, dishwasher area and main kitchen
• Complete the cleaning schedules daily
• Collect and dispose of all waste, cardboard, and boxes, and recycle according to hotel procedures
• Rinse waste cans and replace liners. Sweep and mop the floor between meal periods. Clean the floor mats daily
• Clean the ceiling vents and walls as directed
• Clean serving equipment in team member break room
• Clean and restock 2nd floor bathroom
• Make certain that plates and covers are hot and ready 1½ hours ahead of dish-up. The Manager will determine the dish-up positions ahead of time for functions
• Keep the doors to the hot box closed to maintain the temperature
• Assist with dish-up as directed by the kitchen leader
• Wipe down the table after the dish-up and sanitize
• Place dishes in their proper rack and provide proper racks for cups and glasses
• After using hot boxes clear of all food and turn off
• Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day
• Ensure unresolved incidents are reported to Manager / Supervisor
• Familiarity with all hotel services / features and local attractions / activities to respond to guest inquiries accurately
• Contribute to the team's success by accomplishing tasks and assisting with projects as needed
• Maintain knowledge and compliance with departmental policies, service procedures, and standards
• Availability during peak operating times, i.e. : Weekends, Holidays and Special Events
• Understand company's emergency procedures and be able to apply them when necessary
• Report any incidents, property damage or injuries immediately to Manager / Supervisor
• Attend department meetings and training sessions as necessary,
• Other duties as assigned by Manager and / or Supervisor
• Support Southern Management's Mission, Vision, and Values
• Comply with Southern Management's policies and procedures

JOB KNOWLEDGE & SKILLS :

• Flexible hours in accordance with business levels and job requirements
• Ability to rotate to different parts of the kitchen and temporary tasks within the Hotel
• Excellent written and verbal communication skills
• Compute basic arithmetic and mathematical calculations
• Organized and detail oriented
• Excellent time management skills
• Excellent interpersonal skills
• Sound leadership and managerial skills
• Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction