JOB SUMMARY

Responsible for executing sales strategies and closing large group opportunities and for the team executing Group opportunity management (e.

g., Full Service and Select Service / Extended Stay, 10-300 peak room nights) and catering business for properties within the parameters handled by the group sales team within a market.

Monitors the effectiveness, quality, and productivity of the Group Sales team and sets the goals and direction of the group opportunity management team.

Partners closely with the Area Director, Sales, through a dotted line reporting relationship, to manage successful execution of the sales strategy by focusing on transactional excellence for customer accounts served in the market.

Partners with Area Sales leaders and properties to execute sales strategies and close group and catering business. Builds and maintains strong working relationships internally to enable cross-functional communication and opportunity development.

CANDIDATE PROFILE Education and Experience Required :

2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major;

2 years experience in the sales and marketing or related professional area. OR

• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; experience in the sales and marketing or related professional area. Preferred :
• 4 year college degree.
• 2 years of experience selling group business experience, either at a property or in a sales office.
• Previous experience leading teams
• Group sales opportunity management experience, either at a property or in a sales office.
• Experience managing operations in a call center environment, preferably specific to group and catering business in the hospitality industry.
• Experience working with properties, regional leaders, and revenue management to develop and execute selling and pricing strategies.

CORE WORK ACTIVITIES Managing Sales Activities

• Responsible for the team executing Group opportunity management (e.g., Full Service and Select Service / Extended Stay, 10-300 peak room nights) for hotels within a market.
• Partners with Area Sales leaders and properties to execute sales strategies and close group and catering business within the parameters handled by the Group Sales team within the Sales Office.
• Monitors the effectiveness, quality, and productivity of the team and sets the goals and direction of the Group opportunity management team.
• Manages and deploys sales resources to close the best opportunities for each property based on market conditions and individual property needs.
• Develops strategies and manages the execution of activities to drive financial results, guest satisfaction, human capital index, and market share.
• Interprets market data to define, adjust, and execute group sales strategies.
• Verifies the transfer of accurate, complete, and timely information to Sales and Event Management resources.
• Understands and uses property satisfaction surveys to analyze opportunities for improved customer service.
• Identifies and implements improvements to drive continuous improvement in Event Satisfaction scores.
• Serves as an authority on sales processes and sales contracts.
• Implements process improvements and best practices.
• Works with Revenue Management to establish proper pricing, appropriate transient and group mix, and implementation of sales strategy.
• Addresses market fluctuations and economic conditions by partnering with Revenue Management to change sales strategy as appropriate for each hotel.
• Provides critical input to market leaders for development of property and overall market sales strategy.
• Performs other duties, as assigned, to meet business needs. Building Successful Relationships
• Creates, maintains, and expands senior level relationships with key customer decision makers and influencers within the market.
• Builds and maintains strong working relationships internally to enable cross-functional communication and opportunity development.
• Drives customer loyalty through excellent customer service throughout the sales process.
• Provides the effective resolution of guest issues that arise as a result of the sales process and brings issues to the attention of property leadership team as appropriate.
• Identifies and addresses Customer and Guest Satisfaction issues to improve results, create customer loyalty, and increase market share.
• Partners closely with the Area leadership and the properties to successfully execute the sales strategy by focusing on sales excellence on customer accounts served in the market. Leadership
• Provides business leadership and promotes accountability to drive superior business results for Group sales; including successful execution of Group Sales strategies and business processes.
• Verifies that Group team members create clear expectations for customers and properties throughout the sales process.
• Partners with the Area leadership and the hotels to manage successful execution of the sales strategy by focusing on transactional excellence on customer accounts served in the market.
• Directs the day- to- day operations of the Group Sales team and verifies that the team achieves and / or exceeds targeted revenue and booking objectives.
• Manages and deploys sales resources to close the best opportunities for each property based on market conditions and individual property needs.
• Verifies that Group team members establish clear expectations for customers and properties throughout the sales process.
• Creates individual performance objectives for team members based on the group’s goals and tracks progress regularly against these objectives.
• Manages the Group’s performance (e.g., revenue, operational excellence, customer satisfaction) and manages the Group’s operating budget.
• Partners with Human Resources to attract, develop, and retain the right people in order to support the strategic priorities of the Group Sales team, and anticipate future talent needs based on business growth plans.
• Maintains effective structures, processes, and jobs, and adheres to performance management systems.
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues, and holds staff accountable for successful results.
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining, and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future;

continues to upgrade the Sales and Marketing talent; works with Human Resources (HR) to anticipate future talent needs based on business growth plans

• Forecasts talent needs and manages talent acquisition strategy with HR to minimize lost time due to turnover.
• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR.
• Creates and sustains a work environment that focuses on fair and equitable treatment and associate satisfaction to enable business success.
• Coaches and develops the Group team’s sales skills.
• Monitors the effectiveness, quality, and productivity of the Group team and sets the goals and direction of the Group team.
• Transfers functional knowledge and develops the sales and marketing acumen of Sales Office associates. California Applicants Only : The salary range for this position is $93,713.

00 to $204,107.00 annually. Colorado Applicants Only : The salary range for this position is $93,713.00 to $185,551.00annually.

New York City & Westchester County, NY Applicants Only : The salary range for this position is $113,393.00 to $204,107.00 annually.

Washington Applicants Only : The salary range for this position is $93,713.00 to $204,107.00 annually. In addition to the annual salary, the position will be eligible to receive a quarterly bonus.

Employees will accrue 0.04616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually. All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.

Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following and other duties may be assigned as necessary :

Front Desk :

• The Hotel Services Steady Extra will be assigned to work all areas, to include Front Desk, PBX and Room Reservations.
• Provides guests with exceptional service when they check in and out of the hotel and answer any questions
• Answers phone in a professional manner

Room Reservations :

• Answer incoming calls and assist guest with all inquiries pertaining to but not limited to hotel reservations.
• Make, create and cancel reservations in LMS.
• Receives and posts deposits as needed.
• Works in partnership with all other departments to ensure that the client / guest experience meets and / or exceeds customer service standards as defined by property management.
• Performs all duties in accordance with Tropicana Las Vegas policies and within the realm of our team values.

PBX :

• Responsible for the overall guest satisfaction by greeting guests with a warm, sincere voice and recognizing and anticipating individual needs.
• Answers and processes all calls received through the PBX station in accordance with established standards.
• Plays an integral part in assisting with emergencies (fire, medical, power / system failure) by contacting the designated personnel for immediate assistance.

Summary :

For nearly 100 years, Matouk has handcrafted luxury linens from the world’s finest materials. While we honor this heritage, we embrace the changes required to maintain our leadership in the future, believing that creative thinking and innovation will guide us to a future of success and growth.

Our factory in Fall River, MA is home to a tight-knit family of artists, craftspeople and business professionals who are uniquely attuned to the needs of American consumers, earning the loyalty of generations of customers.

Matouk is seeking an Independent Contractor Hotel Sales Representative to represent its products in the Southern, California territory.

The Hotel Sales Representative will be directly responsible for increasing the company’s sales in the assigned territory for the hotel sales channel.

The objective of the assignment is to achieve territory sales targets and may be accomplished by : managing accounts in the territory, day to day communication, conducting sales visits, managing orders, selling in new product lines, demonstrating and presenting products, maximizing existing opportunities and establishing new business.

The Hotel Sales Representative, S CA is responsible for using their knowledge of company products or services to connect with customers and generate sales.

The main responsibilities of a Sales Representative revolve around the ability to network, build relationships with customers and persuade others to purchase products.

To achieve sales goals the following methods may be followed :

Oversee the day to day requirements of assigned Hotel accounts.

Responsible for sales and projected growth within the assigned territory and achieving the targets set by yearly forecasts and budgets.

Assist with the development of strategic initiatives for the territory. This will include identifying potential accounts, maximizing existing accounts and strategizing on the best sales approaches and determining the necessary tools needed to succeed.

Ability to forecast territory sales targets (i.e. monthly / yearly budgets) and to meet them.

Gather market intelligence to optimize the company’s Sales strategy and competitive position and provide input to Sales Manager as needed.

Represent and support Matouk at industry functions and trade shows.

Utilize Salesforce.com to manage sales leads and follow up and service existing accounts.

Work closely with customer service in order to achieve the best possible service and sales outcomes.

Report sales on a regular basis.

Qualifications & Requirements :

• Minimum of a Bachelor’s Degree and 5-10 years of sales experience managing a territory
• Demonstrated experience in luxury hotel, home soft-goods market or related industry
• Excellent interpersonal and communication skills, as well as attention to detail and a passion for excellent customer service
• Ability to understand and apply market intelligence to sales strategy
• Proficient use of relevant business software, including Excel, Word, Google Office, PowerBI and Salesforce.com
• Dynamic interpersonal skills, both verbal and written
• Comfortable presenting to both internal and external partners
• Solid independent work ethic and entrepreneurial spirit
• Excellent time management skills
• Must have the ability to travel domestically throughout the territory. Ideally the candidate lives in the territory.
• Must attend trade shows
• Willingness to embrace and act according to Matouk’s Statement of Purpose & Beliefs

Type : Other

SUMMARY :

The Sales Systems Administrator is responsible for providing financial, organizational, and administrative leadership for the Sales and Services teams.

The SSA will manage the systems and processes that are integral to the success the department, hotel, and clients. Results oriented, process driven, hands-on professional with the ability to deal effectively and interact well with customers and team members.

Must have the ability to resolve problems / conflicts in a confidential manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Maintaining all data within the Delphi.fdc (Salesforce) system in order to maximize the use for all users and ensure accuracy of reporting
• Admin user with knowledge of all department systems (Delphi.fdc, Cvent, Meeting Broker, iPlan Diagramming, etc.)
• Provide reporting on production, pace, incentives, lead volume, market segment analysis, etc.
• Management of Department Shared Drives
• Creating, running, analyzing new and existing reports on relevant sales issues to help VP of Sales and Director of Catering make business decisions
• Provide administrative support including answering main sales lines, forwarding email sales inquiries to correct individual / department, ordering office supplies and business cards, etc.
• Runs and compiles the various requested reports, creates excel spreadsheets, conducts monthly audits and monitors all Delphi.

fdc (Salesforce) usage.

• Manage all Delphi.fdc (Salesforce) duties and processes and upholding system standards for all users
• Audits & prepares Hotel Sales incentive plan payouts
• Developing reports utilized for soliciting new group business to maximize revenue
• Manage the functionally and reporting of outside sales tools; Cvent
• Onboard new staff and provide email and computer access, logons, phone extensions, business cards, keys, etc.
• Train new and existing staff in sales systems functionality and usage
• Directs and oversees the daily job duties of the Hotel Sales Coordinator
• Assists in establishing goals for all managers based off historical trends, territories and department budgets
• Maintain property profile on different lead channels
• Review all new contracts prior to bookings turning definite and send out turnover packet to other departments

QUALIFICATIONS :

• Minimum 2 years of experience in a Delphi.fdc (Salesforce) key operator role.
• Excellent computer skills including Word, Excel, Outlook, Opera, and hotel background required.

REASONING ABILITY :

Ability to define problems, collect data, establish facts and draw valid conclusions through decisive judgment. Ability to interpret and follow through on a variety of instructions and requests.

Other Qualifications :

• Must be a minimum of 21 years of age.
• Must be proficient in Microsoft Office Products : Word, Excel, Power Point, Publisher, and Outlook.

About SAHARA Las Vegas :

SAHARA epitomizes the timeless soul of Las Vegas. With a bold, sophisticated flair and a boutique approach to personal service, SAHARA provides guests with an intimate and unexpected experience that sets a new standard for Vegas.

Completely remodeled and reimagined for a new era, SAHARA offers three distinctive hotel towers, a variety of five-star dining options, and a world-class casino.

With unexpected delights around every corner, SAHARA embodies the style, sophistication and playful sense of possibility that’s truly the spirit of Vegas and brings the iconic Vegas experience to a whole new generation.

Perks & BenefitsWe offer competitive wages with fantastic benefits for full-time and part-time jobs. Join us for an exciting career on the Las Vegas Strip! https : / / youtu.

be / mJhPxlqlxQYNewly Increased WagesComprehensive Benefits (Medical, Dental, Vision, Supplemental Coverage)401K Retirement PlanPaid Time Off (Vacation Pay)Free Daily MealsRoom & Restaurant DiscountsDiscounted / Free Tickets for Certain ShowsAnd much more! SAHARA Las Vegas strives to support and grow our diverse workforce which reflects our community and the guests we serve.

What’s On The HorizonSAHARA is in the midst of expanding its offerings to guests in the coming months. SAHARA will also welcome two more new dining outlets before the year is up, including The Noodle Den and Ballo Italian Soul.

https : / / phe.tbe.taleo.net / phe02 / ats / careers / v2 / jobSearch?act redirectCwsV2&cws 87&org GRANDSIERRARESORT For more information about what’s coming soon, click here.

Position Overview

The Sales Manager is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience.

Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel.

Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.

Key Job Responsibilities

Revenue Generation

• Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore’s sales process and methodology.
• Effectively collaborate with vendors and other departments / divisions of the company to capture and service events.
• Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
• Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.

Relationship Management

• Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
• Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
• Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
• Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
• Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.

Sales Accountability

• Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
• Ensure all known opportunities are in CRM and completely accurate and updated at all times.
• See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
• Learn and adopt all SOPs related to the role and any new initiatives / programs that are implemented.
• Maintain knowledge of new product / service offerings and emerging technology supporting meetings and events.

Job Qualifications

• BS / BA or 1+ years of Encore or equivalent experience required
• 1 year technology sales or hospitality experience preferred
• Prior sales experience in audiovisual is a plus
• Knowledge of hospitality industry and sales processes preferred
• Technical aptitude and computer proficiency required
• Strong written and verbal communication skills

Competencies (by Core Values)

• Hospitality
• Responsiveness
• Professionalism
• Decision Quality
• Business Insight
• Collaborates
• Builds Networks
• Plans and Aligns
• Instills Trust
• Demonstrates Self-Awareness

Work Environment

Hotel

Work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust.

The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders.

Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays.

Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.