Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.

Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today! Responsibilities :

• Field customer complaints when necessary
• Communicate with housekeeping to make sure guest rooms are ready
• General bookkeeping : ensure all hotel guest account information is accurate and up-to-date
• Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
• Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Qualifications :

• Working knowledge of Microsoft Office and reservation management systems
• Displays impeccable interpersonal, time management, organizational skills, and customer service skills
• Has experience answering telephone calls and troubleshooting stressful situations
• 1+ year of hotel industry experience or related job preferred
• High school diploma, GED, or equivalent

About Company

HHM is an award-winning hotel management and investment company that operates over 200 full-service and select-service hotels with 10,000 associates in markets across the country.

HHM is a leading manager of Marriott, Hilton, IHG, and Hyatt brands, and also operates over 30 independent luxury and lifestyle hotels.

The highly experienced and stable operating team is known for being nimble, accountable, and passionate in how they drive market-leading results for owners and best-in-class experiences for associates and guests.

We are looking for an Accountant to joiun our team at The Liberty Hotel! As a General Accountant, you will assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.

Qualifications

• Bachelor's Degree in Accounting preferred.
• Accounting and Hotel experience preferred.
• Strong organizational skills with attention to detail.
• Ability to compile facts and figures.
• Ability to operate personal computer and calculator.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Responsibilities

Sort and verify accuracy of Night Audit work (primarily receivables aspect), i.e. including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up.

Record department administration phone calls and inform Controller of any potential concern.

• Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts.
• Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.

Maintain accurate and legible logs for all credit cards.

• Set up new accounts in accordance with established credit policy.
• Assist in reconciling open account status items.
• Input General Cashier Summary and maintain binder.
• File and distribute credit card cancellations, bulletins and credit warnings. Process and follow-up on all returned checks accepted as cash payment.

Record General Ledger and City Ledger reconciliations.

Verify that purchasing procedures are followed, i.e. : purchase order price compared to invoice price, purchase order quantity compared to invoice quantity, ensure that the purchase order number is valid.

Maintain an accurate, up to date Purchase Order Log.

• Route invoices with purchase order attached to department heads and Executive Committee members for approval. Ensure account coding is accurate and all invoices are being returned on a timely basis.
• Process all approved invoices for payment, ensure all appropriate signatures and back-up attached.
• Pay all hotel invoices in a timely manner ensuring accuracy of amount paid, account coding, invoice extension and that all discounts are taken.
• Handle all vendor inquiries and reconcile vendor statements.
• Maintain open invoices file, paid invoices file and voided check file in an organized and up-to-date manner.
• Interface checks and submit a log of all manual checks to the Controller.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Overview

We are looking for an Accountant to joiun our team at The Liberty Hotel! As a General Accountant, you will assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.

Responsibilities

Sort and verify accuracy of Night Audit work (primarily receivables aspect), i.e. including reconciliation of banquet check extensions, coding of banquets at cost, review and route sales and promotion checks with back-up.

Record department administration phone calls and inform Controller of any potential concern.

• Post city ledger payments in property management system, reconcile and bill all city ledger accounts. Perform follow-up billing and credit collection documentation and inform Controller of any potential uncollectible accounts.
• Reconcile credit card back-up to General Cashier Summary and inform Controller of any discrepancies. Bill out credit cards (AMEX, DINERS, etc.

Maintain accurate and legible logs for all credit cards.

• Set up new accounts in accordance with established credit policy.
• Assist in reconciling open account status items.
• Input General Cashier Summary and maintain binder.
• File and distribute credit card cancellations, bulletins and credit warnings. Process and follow-up on all returned checks accepted as cash payment.

Record General Ledger and City Ledger reconciliations.

Verify that purchasing procedures are followed, i.e. : purchase order price compared to invoice price, purchase order quantity compared to invoice quantity, ensure that the purchase order number is valid.

Maintain an accurate, up to date Purchase Order Log.

• Route invoices with purchase order attached to department heads and Executive Committee members for approval. Ensure account coding is accurate and all invoices are being returned on a timely basis.
• Process all approved invoices for payment, ensure all appropriate signatures and back-up attached.
• Pay all hotel invoices in a timely manner ensuring accuracy of amount paid, account coding, invoice extension and that all discounts are taken.
• Handle all vendor inquiries and reconcile vendor statements.
• Maintain open invoices file, paid invoices file and voided check file in an organized and up-to-date manner.
• Interface checks and submit a log of all manual checks to the Controller.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Qualifications

• Bachelor's Degree in Accounting preferred.
• Accounting and Hotel experience preferred.
• Strong organizational skills with attention to detail.
• Ability to compile facts and figures.
• Ability to operate personal computer and calculator.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.

Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.

Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.

Specific details and eligibility of these programs vary by location and employment status.

Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Description

We are looking for a night owl to join our front office team! This is an overnight front desk / night audit position. Excellent benefits include vacation, holiday and sick pay, medical / dental / vision, short / long-term disability insurance, company-paid life insurance, matching 401k, free meals, hotel discounts, and more!

What you will do : The night auditor is a dual role. You will serve as the overnight front desk / guest service agent and complete the daily audit.

This includes balancing room, restaurant, and bar receipts, posting and balancing charges and settlements in a timely and efficient manner.

You will also maintain files and reset the systems for next day operations, and email pertinent information to various hotel departments.

When you will do it : Night Audit shifts are generally 11 : 00 p.m. to 7 : 00 a.m., but flexibility to start earlier or stay later as needed is ideal.

We are looking for full time, but will consider part time as well.

What you should bring to the table : A self-starting personality with an even disposition. The ability to communicate well with guests.

A willingness to pitch-in and help co- workers with their job duties and be a team player. Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.

The ability to effectively deal with guest and employee concerns in a friendly and positive manner. The ability to access and accurately input information using a moderately complex computer system.

Previous experience working with Marriott FS-PMS would be ideal!

Qualifications

1-2 years hotel front desk or night audit experience preferred.

At RSIG Security, our employees are our biggest asset. If you are interested in developing yourself as a security professional, RSIG Security is committed to training you to be the very best.

Job Description

Security Officer

We are a reputable contract security provider currently seeking a Full Time Security Officer for our contract with a prestigious, luxury Back Bay hotel.

The ideal candidate will spend the majority of their shift on foot patrol identifying potential security and safety risks, undesirable conditions, working the control booth, answering phones, logging activities / lost & found / packages and viewing CCTV monitors.

The ideal candidate must also possess excellent verbal and written communication skills. They should also posess a superior attention to detail.

Below is a list of partial list of position responsibilities in addition to duties as assigned by management.

• Maintain order in the hotel by effectively working with partner and hotel colleagues
• Respond to emergency situations such as fire alarms, medical emergencies or delinquent acts
• Assist with guest lock outs and fix door locks as necessary
• Assist with guest safes and fix as necessary
• Watch for suspicious persons entering, exiting and loitering around hotel.
• Patrol hotel interior and exterior regularly
• Answer calls to the control booth and dispatch response in a timely manner based on priority
• Log activities, complete reports (incident / medical), maintain package as well as lost & found inventories

Pay Rate : $18.00

• Days and Hours will vary (depending on employer needs)
• Weekends and Holidays are required