Company Overview

Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.

Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.5 / 5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.

Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.

Find a job you’ll love today!

Position Purpose :

In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls for our clients' members.

You will answer questions related to their healthcare benefits. We offer opportunity for you to earn additional cash incentives for reaching your goals in addition to your base pay.

We also offer medical, dental, vision, and 401K benefits as well as earned PTO. If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

Job Requirements :

• Professionally handle a high volume of incoming calls
• Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services
• Ability to utilize and navigate multiple systems simultaneously
• Be dependable and meet all attendance requirements
• Resolve customer issues via one call resolution guidelines and / or escalated process
• Meet or exceed company and client performance metrics
• Maintain a balance between company policy and client benefit in decision making
• Continuously evaluate and identify opportunities to drive process improvements that positively impact our client and its customers
• Responsible for call disposition or compiling and documenting customer information as required
• Ability to accept and embrace changes within the current business environment

Qualifications :

• Ability to pass a drug screen and background check
• Dedicated area to work from in your home
• Internet speed requirement of 20 Mb / s for download speeds and 10 Mb / s for upload speeds (Wireless access is not permitted)
• Demonstrated passion for excellence with respect to treating and caring for customers, especially senior citizens
• Strong decision making and analytical abilities
• Ability to identify customer needs and clearly articulate products and services
• Schedule flexibility to include weekends, evenings, possible holidays and occasional overtime
• Highly developed sense of integrity and commitment to customer satisfaction
• Meet all attendance and dependability requirements
• Be a team player

System Requirements for Work At Home :

The employee is responsible for purchasing / using their own equipment

per specifications below :

Only Windows 10+OS Based devices are allowed devices are allowed and a device validation tool will be required to verify device configuration.)

PC / Laptop Configuration

CPU (Intel / AMD)

No MacOS (Apple) or Google Chromebook supported

Intel i5 / AMD (8th Gen)

2.0 GHz

Cores 2

Memory (RAM)

8 GB DDR4

Hard Disk (Storage)

256 GB SATA / SSD (20 GB Free space for Everise’s Corporate Applications)

USB Ports

3 Free (For USB Headset, Webcam and one spare)

Network Interface (NIC) Card

RJ 45, 100 / 1000 Mbps Speed

Monitors

2- 21 -22 TFT Monitor with a supporting resolution of 1920 x 1080

Sound Card

Full duplex on-board sound card

Webcam

Laptop Inbuilt Webcam

PC - Logitech or equivalent with HD 1280 x 720 pixels at 30 fps

Headset

USB Headset- Specific models will be shared during the interview process

Bluetooth / Mobile Headphones are not recommended

Operating System

Windows 10 x64 (Home / Professional / Enterprise)

Active Windows license is must

Supported Browser(s)

MS Edge and Google Chrome

Antivirus

MS Defender, Symantec, McAfee etc. (Licensed Version and should be updated regularly)

Broadband

Stable Internet Broadband with 25 Mbps Down / 10 Mbps Up speed.

Wired Broadband is recommended instead of Wi-Fi.

If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.

Position at Hill+Knowlton Strategies

If you are passionate about revolutionizing the healthcare landscape, read on!

To succeed in this role, you must be curious, solution-oriented team player with a positive attitude and a proactive approach and lead a team of talented and energetic professionals.

The H+K Healthcare team is a strategic frontline partner to clients navigating the healthcare conversation and the change and transformation of their business.

This position is ideally located in either H+K’s NY or DC office.

What You’ll Be Doing :

• Building on your expertise and passion for healthcare companies, bringing a unique view to ways of working both at a client and internal level
• Serving as a senior strategic counsel and client lead demonstrating in-depth knowledge of clients’ business and developing strategies for implementing successful client programs
• Providing senior level oversight for client programs
• Providing strategic guidance to clients, anticipating needs and issues, troubleshooting problems as a fearless listener and counselor, and introducing clients to new capabilities
• Independently managing and facilitating planning processes both proactively with clients, and as part of larger integrated agency teams
• Creatively troubleshooting client problems
• Demonstrating and encouraging creativity and innovation, both from a client service and team culture standpoint
• Actively engaging as a mentor and teacher for junior and intermediate team members, with a keen interest in helping to build and grow their skills
• Demonstrating a passion for all things Healthcare by being on the pulse of what’s happening in the category and understanding the implications for our clients
• Having a positive and team-oriented spirit and genuine interest in continuing to build a passionate, motivated and engaged team
• Overseeing a team of direct reports
• Managing account financials and contributing to driving growth, ensuring team billability and account profitability
• Effectively articulating ideas to clients, colleagues and others using your strong communication and presentation skills
• Providing support to the Healthcare Leaders across day-to-day team management and new business opportunities
• Taking a leadership role in pursuing new business opportunities

What You’ll Need to Get Here :

• 10 + years of public relations experience with a focus on healthcare clients (may include pharma, biotech, health technology, providers, diagnostic) - agency and / or in-house experience is a must
• You love client services and have a proven ability to manage complex projects, client relationships, and budgets
• A collaborative approach to managing and mentoring a team
• You are comfortable leading a team and working with a range of partners
• An exceptionally curious mind and a deep understanding of the rapidly evolving healthcare ecosystem
• A proven entrepreneurial focus on business development with a proven track record of creating and leading pitch teams, RFP / RFI responses, and delivering in the room to secure client win
• Excellent communications and organizational skills, writing comes as second nature to you and in all forms
• You sweat the details and know getting the little things right is as important as the big ones
• You are resourceful with excellent time management skills
• You have a broad understanding of the fundamentals of key healthcare issues with the ability to remain up to date on new and emerging issues, trends, regulations, and commitments
• Strong research and analytical skills, including the ability to gather and interpret information, then formulate recommendations;

the ability to analyze data is desired

• You can work independently or collaboratively and adapt well to change but are not shy about asking questions and providing recommendations
• Advanced PC skills : Word, Excel, and PowerPoint. Experience with Microsoft Teams and other databases / management tools is desired

About

Come join us at H+K. Where we believe in the power of Being everything that our employees need us to be creating a work life that is all about Being Flex, Being Connected, Being Well, Being Empowered, and Being Valued.

And we keep innovating and evolving our employee experience based on what we hear directly from our team members because we strive to be the absolute best place to work.

So, let’s recap, what to expect if you were to work at H+K :

• Nice, passionate colleagues and a supportive work culture
• Flexible work modes program, where you can choose whether you work from home, work from the office or a mix of both a completely hybrid, distributed workforce
• Exciting clients and apps to stretch up and across to grow within the company
• Competitive compensation
• Amazing, industry-best benefits, such as Comprehensive and inclusive health, dental, vision, and wellness benefitsBack-up care paid parental leave (16-week maternity leave!), and other family solutionsRetirement savings and student loan refinancing partner options Incredibly good vacation and wellness time off, no matter your level
• Plus other engaging employee programming, such as Ally and Mentorship program Employee Resource Groups Employee Experience committees And, worth mentioning, frequent meetups and gatherings.

Most importantly! As an Equal Opportunity Employer, H+K Strategies does not discriminate against applicants or employees because of their race, creed, color, age, religion, sex, disability, sexual orientation, marital status, military status, national origin, or ancestry.

COME JOIN US!

LI-KO1

LI-Hybrid

Job overview

An opportunity has arisen for enthusiastic and dynamic Staff Nurses to join our forward thinking team of Nurses within Heywood Middleton and Rochdale Out of Hours District Nursing Team

Whilst community experience would be an advantage we are keen to recruit individuals who have relevant transferable skills and are keen to develop their career in the community setting.

This post requires effective communication and interpersonal skills and the ability to be adaptable, reliable and approachable.

Main duties of the job

As part of a team you will be responsible for the assessment of nursing care needs, implementation and evaluation of care plans and the delivery of high quality holistic care within the community setting.

You will need to be able to work independently, possess good time management and organisational skills and be expected to be innovative and flexible to work in other areas if required to meet service need.

The work is varied and interesting and will require knowledge and experience in the management of palliative care patients.

Travel is an essential part of this role; please demonstrate on your application form how you would meet this requirement.

The post holder will participate in the delivery of nursing care and support to patients in their own homes and have the necessary confidence and competence to work autonomously.

Working under the direction of the Team leader, being responsible for assessment and management of the health needs of an identified, this includes end of life care, wound care, and other clinical interventions and / or complex nursing needs.

To support and wherever possible maintain patients in their own preferred place of care, enabling them to maximise their independence and optimise their quality of life and independence, including promoting self-care for patients carers and families.

Working for our organisation

Rochdale Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. A place destined to be different.

Rochdale puts co-operation and co-design at the forefront of its health and social care. This is the place with community based integrated care at its heart.

Rochdale Infirmary, and the adult and children’s community services across Heywood Middleton and Rochdale, consists of professionals from health, social and voluntary sectors.

A place leading the way in life-enhancing, integrated care.

Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties / responsibilities please open the Job Description and Person Specification located under the supporting documents heading.

You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website :

Person specification

Qualifications

Essential criteria

• NMC registered
• Evidence of continued professional development
• Demonstrate excellent communication skills both written and verbal

Knowledge & Skills

Essential criteria

• Computer literacy skills.
• Clinical knowledge of diabetes, palliative care, wound care.
• Ability to plan and organise own work.
• Works well within a team

Desirable criteria

• Leg Ulcer Management qualification
• V150 prescribing.

other

Essential criteria

car owner / driver

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Further details / informal visits contact

NameJo ThompsonJob titleDN Team LeaderEmail addresskTelephone number07810697375Additional information

07810697375

Healthcare Paralegal

Amundsen Davis, a full-service business law firm, is seeking an experienced Healthcare Paralegal to join a great team in support of the representation of hospitals, health care professionals, medical groups, and long term care facilities.

Position Summary

This position conducts review and analysis of medical, billing, insurance, education, employment, and other records relevant to civil cases including (but not limited to) alleged medical malpractice, violations of state acts, and medical devices.

Analysis includes valuation of cases and assessment of liability including areas of exposure. The position includes working with attorneys, experts, and ancillary staff to facilitate case conclusions.

Duties and Responsibilities

• Review and summarize medical records
• Conduct legal and expert witness research
• Organize electronic and physical files, and various other litigation functions
• Must be highly organized, able to juggle multiple deadlines and priorities, be familiar with billing entry, and familiar with Microsoft Office / Word and Excel.

Education and Experience

• Minimum two years experience with medical record review and / or analysis is required.
• Two to four years of experience in a healthcare focused practice group in a litigation firm is strongly preferred.
• Insurance defense experience preferred.
• College degree, preferred
• Paralegal certificate, preferred

Job Description :

The Director, Asset Management, Healthcare leads the management of a $300 mm-plus NOI portfolio of acute and post-acute healthcare investments and loans which comprises national and international assets and represents a material portion of Ventas’ enterprise-level net operating income.

The Director is responsible for proactive thought leadership, oversight of portfolio performance, operator relationship management, identifying value-add and growth opportunities, assessing risk and identifying options to mitigate, financial reporting (collaborating with FP&A), and leading a high performing team of managers and financial analysts.

The successful candidate will have direct exposure to Ventas’ Executive Leadership Team, including Chief Executive Officer and Chief Financial Officer.

Responsibilities

Portfolio performance oversight to include monitoring tenant, borrower and guarantor financial, leverage and operating covenant requirements;

meet regularly and build relationship with operating partners.

• Lead strategic portfolio reviews to identify opportunities and mitigate risks, which includes leading workout and restructuring efforts and identifying and dispositioning appropriate assets.
• Lead monthly and quarterly internal and external reporting efforts : Work with FP&A teams to roll up results; prepare presentation materials for quarterly earnings and Board of Directors’ meetingsIdentify key portfolio and industry takeaways, themes, trends, opportunities and risksPresent operating results to Executive Leadership Team, including CEO and CFO
• Lead and develop team of high-performing asset managers and analysts, providing leadership, mentoring and development feedback to ensure success on both day-to-day activities and career progression.
• Collaborate across various internal teams, including Investments, FP&A, internal tax planning, accounting, risk management and asset management team for other business segments;

identify areas of research interest for internal Strategy and Research team.

• Research, monitor, and benchmark operating partners, industry developments and trends; research industry and regulatory trends around acute and post-acute healthcare and real estate, including changes in reimbursement models and other regulatory initiatives.
• Develop relationships and establish trusted partner status with operators; assess growth and capital needs of operating partners and identify potential new investment opportunities and / or risks.
• Conduct property visits and meet with local operating staff to assess operating performance, utilization, capital expenditure needs and competition;

coupled with financial review of assets, evaluate strategic importance of asset to operating partner.

Qualifications

• Bachelor's degree in Real Estate, Business Finance, Economics, Accounting or similar business field
• Minimum of seven (7) years prior asset management or finance experience in real estate, private equity, or healthcare finance
• Prior restructuring experience (either loans or leases), including knowledge of restructuring alternatives
• Experience with acute or post-acute healthcare operators ideal, either within a healthcare setting or as a financial partner
• Track record of success in an institutional, dynamic, and fast-paced environment with a demonstrated ability to work and thrive in a results-oriented and collaborative culture
• Understanding of accounting and financial reporting implications on decisions; conversant in complex legal, tax, accounting and operating structures and credit analysis
• Proven ability to communicate with top executives effectively and persuasively, internally and externally, while building trust
• Ability to define and execute asset management strategy via effective interaction with tenants, lenders, and other third parties
• Success in developing strong relationships with lessees and borrowers
• Outstanding personal qualities including self-confidence, integrity, and initiative, along with a willingness to set the bar high and assume personal responsibility for success
• Proven ability to successfully coach and mentor others
• Experience with investment due diligence process

Ventas, Inc. offers a competitive compensation and benefits package to the successful candidate.

Ventas, Inc. is an Equal Opportunity Employer.

Ventas, Inc. does not accept unsolicited resumes from staffing agencies, search firms or any third parties.