Front Desk Agent
Description
Full-time and Part-Time Positions Available.
Blossom Hotel Houston is the newest luxury property located in the heart of Bayou City. Whether traveling for business or leisure, you will enjoy the lunar-inspired property for its stellar culinary offerings, luxurious amenities and services, spacious guestrooms, a rooftop pool with expansive views, and a plethora of event and meeting spaces fit for every occasion.
Conveniently located, guests can enjoy the diversity of Houston by exploring via a complimentary Mercedes-Benz shuttle to nearby attractions such as NRG Stadium, Texas Medical Center, the Houston Zoo, Museum District, Rice University / Rice Village, and numerous world-class restaurants.
Note : within 3 miles radius and subject to availability)
Blossom Hotel Houston is proud to be in the Top 3 of all Houston hotels on both TripAdvisor and Expedia, demonstrating its commitment to excellence and exceptional hospitality.
Crescent Hotels & Resorts stands out in our industry because of our passion for our people and the culture of hospitality.
Our full-time associates enjoy competitive salaries and a generous benefit package including :
- Medical, Dental and Vision Insurance
- 401(k) with Company Match
- Paid vacation and personal time
- 7 paid holidays per year
- Membership in an exclusive employee travel program with special rates at Crescent Hotels
We believe in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience.
We offer professional development, mentoring and training to help you get to where you want to go.
We can’t wait to welcome you to the Crescent / Blossom team. Apply today!
Related Jobs
Front Desk Agent
Description
Full-time and Part-Time Positions Available.
Blossom Hotel Houston is the newest luxury property located in the heart of Bayou City. Whether traveling for business or leisure, you will enjoy the lunar-inspired property for its stellar culinary offerings, luxurious amenities and services, spacious guestrooms, a rooftop pool with expansive views, and a plethora of event and meeting spaces fit for every occasion.
Conveniently located, guests can enjoy the diversity of Houston by exploring via a complimentary Mercedes-Benz shuttle to nearby attractions such as NRG Stadium, Texas Medical Center, the Houston Zoo, Museum District, Rice University / Rice Village, and numerous world-class restaurants.
Note : within 3 miles radius and subject to availability)
Blossom Hotel Houston is proud to be in the Top 3 of all Houston hotels on both TripAdvisor and Expedia, demonstrating its commitment to excellence and exceptional hospitality.
Crescent Hotels & Resorts stands out in our industry because of our passion for our people and the culture of hospitality.
Our full-time associates enjoy competitive salaries and a generous benefit package including :
- Medical, Dental and Vision Insurance
- 401(k) with Company Match
- Paid vacation and personal time
- 7 paid holidays per year
- Membership in an exclusive employee travel program with special rates at Crescent Hotels
We believe in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience.
We offer professional development, mentoring and training to help you get to where you want to go.
We can’t wait to welcome you to the Crescent / Blossom team. Apply today!
Front Desk
Description
SECTION 1 : Job Summary (Summary of the basic functions of the position)
The front desk clerk performs routine clerical, secretarial and administrative work in answering
telephones, receiving the public, providing customer assistance, data processing, and record-keeping.
SECTION 2 : Duties and Responsibilities (Responsibilities necessary to accomplish job functions)
- Maintains office procedures and assists with administrative tasks.
- Answers central telephone system and directs calls accordingly.
- Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
- Operates office machines and computers as required to ensure patients are processed correctly and effectively.
- Duplicates and distributes materials as necessary.
- Composes, types and edits correspondence, reports, memoranda and other material.
- Assists patients with the use of the practice / clinic facilities or services.
- Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
- Performs other duties that may be necessary or in the best interest of the organization.
Qualifications
SECTION 3 : Experience Requirements
One (1)+ year of retail or clinical front desk experience, preferred
SECTION 4 : Knowledge, Skills and Abilities Requirements
- Detail oriented, professional attitude, reliable
- Management and organizational skills to support the leadership of this function
- Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
- Interpersonal skills to support customer service, functional, and team mate support needs Able to communicate effectively in English, both verbally and in writing
- Mathematical and / or analytical ability for basic to intermediate problem solving
- Basic to intermediate computer operation Proficiency with Microsoft Excel, Word, and Outlook
- Specialty knowledge of systems relating to job function
- Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines
SECTION 5 : Supervisory Responsibilities :
- This position has no supervisory responsibilities.
Front Desk Receptionist
Please do not call the clinic and read until the end.
CAMPBELL HEALTH CENTER IS EXPANDING!
We are in search of a receptionist! We are in search of an outgoing and responsible team member who will be the face of the office when the patient makes contact.
We offer a competitive salary, health insurance and paid time off, and bonus / incentive with production.
Attributes We Are Looking For
- A deep love for natural healthcare
- An Attitude of Gratitude
- Obsessive Commitment to TIME and punctuality
- Obsessive Commitment to Excellence
- Growth - Strive to become Better Every Day
- Hungry - Ambition, Drive and gumption
- Extreme Ownership - Own it all, good and bad, all of it
- Sparks Speed- DO IT QUICKLY
- Courageous : SPEAK UP
- Reliable : Be someone others can count on
- Resourceful : Figure it out mentality
- Consistent : Regardless of the situation
Requirements
- Minimum High school graduate
- 2-5 years of experience is preferred but not required
- Strong communication and time management skills
- A great attitude and desire to serve others
- Bilingual : Spanish - spoken and written preferred but not required
Compensation : $38,000
$38,000
Responsibilities :
- Ensure the security of the building by having visitors follow necessary sign-in protocol
- Assist with other administrative tasks, such as data entry, copying, filing etc.
- Take incoming phone calls and respond to emails and ensure the appropriate people receive all relevant information
- Handle deliveries and manage incoming and outgoing mail
- Welcome fellow employees, clients, and visitors when they enter the building and give them any pertinent information or directions
Qualifications :
- Has experience answering telephone calls and troubleshooting stressful situations
- Displays impeccable interpersonal, time management, organizational, and customer service skills
- Has previous experience with word processing programs and basic computer skills
- 1+ year of front desk receptionist experience or related job experience preferred
- Minimum High school graduate
- 2-5 years of experience is preferred but not required
- Strong communication and time management skills
- A positive attitude and desire to serve others
- Bilingual : Spanish - spoken and written preferred but not required
About Company
We are a comprehensive clinic that specializes in the treatment of chronic pain, regenerative medicine, and the treatment of neuropathy.
Front Desk
Who Are We?
We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far.
At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs.
We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives.
Do you want to be a part of our life changing team?!
Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving as the first impression and final memory for the interactions at Jefferson.
Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns;
process patient paperwork and insurance verifications; and schedule patient appointments including new patients, recall, or emergencies.
Patient Concierges are also cross-trained on basic back office functions to help support the 5-star patient experience.
What You’ll Do
- Provide excellent customer service to patients
- Be the first impression welcoming patients to the office and the final friendly face they see after their visit
- Perform administrative duties such as assisting with patient paperwork, scheduling appointments, verifying insurances, and other front office duties as assigned
Who We’re Looking For
- Someone dedicated to going above and beyond to ensure the best customer service and experience
- Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture
- Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities
The Perks!
- Competitive pay and bonus structure starting salary $12 / hour and bonuses of up to $800 / month*!
- New Grads welcome!
- Growth and advancement opportunities for leadership roles
- Vacation and PTO
- $25,000 of Company-paid Life Insurance
- Wide variety of additional benefits including :
- Medical
- Dental
- Vision
- Short-term and Long-term Disability
- Health Saving Account
- Flexible Spending Account
- Dependent Care Spending Account
- Supplement Life Insurance for you or your dependents
- 401(k)
- Accident
- Critical Illness
- Identity Protection
- Team Member Assistance Program
Basic Qualifications
- Customer service experience
- High School Diploma or equivalent required
- Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word
Preferred Qualifications
- Dental office management experience, especially in a multi-specialty office, highly preferred
- Knowledge of Dentrix and Dolphin dental software
- CPR-BLS, RDA, or other related dental certifications
Front Desk Concierge
The Aspenwood Company has opportunities for a full time and part time Concierge / Front Desk / Security associate at our Village of Tanglewood location an Independent Living senior community.
Part Time :
Saturday & Sunday 6 : 00 a.m.
6 : 00 p.m.
Must be available to work weekends and holidays
The concierge is responsible for establishing first impressions by being a welcoming face and source of information for residents, families, prospective residents, guest and employees.
The concierge must be professional, friendly, focused, detail oriented, and promptly responsive to requests.
Must desire to work with seniors and have a tolerance for behaviors associated with dementia and other aging processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Monitors all incoming public traffic and assists with questions.
- Receives guests and others in a courteous, polite and warm manner.
Ambassador of first impressions by maintaining cleanliness and orderliness of common areas and all other areas visible to the public.
- Respond to the needs of residents, families, prospective residents, vendors and visitors by providing immediate and courteous assistance.
- Provides key support to the sales and marketing team by effectively managing inquiries by following the company’s marketing strategy and training.
- Receive and follow concierge schedule / instructions from supervisor and as outlined in established policies and procedures.
Assists with guest and employee meal ticket sales and other service requests.
- Operate paging / telephone system as required.
- Answer telephone, determine nature of call and relay information or route call as appropriate.
- Assist with maintenance orders either on paper or through an electronic maintenance order system.
- Monitor emergency calls, doors, and fire alarms and respond in accordance with established policies and procedures.
Monitors Independent Living daily resident check-in per policy if applicable.
- May drive residents to their doctor appointments or events.
- Assist with scheduling job applicant interviews for department heads.
- Track incoming / outgoing residents and guests.
- Member of the community’s emergency response team.
- Maintains a professional appearance and good personal hygiene per company policies.
- Ability to stand for long periods of time
- Ability to work in various environments
- Can lift up to 40 lbs
- Climb stairs, lifts, or ladders occasionally during shifts
- Assists with special projects or tasks.
- Responsible for detecting any suspicious behavior and preventing vandalism, thefts or other criminal behavior.
A security officer must be well-trained in surveillance and dealing with perpetrators.
The ideal candidate will inspire respect and authority as well as possess a high level of observation.
The goal is to help the community in maintaining excellent working conditions by keeping our facilities safe and problem-fre
Other duties as assigned.
MINIMUM REQUIREMENTS
- High School diploma or GED required
- Prior customer service experience, front desk and telephone experience preferred.
- Valid Texas Driver’s License is required.
- Excellent communication and customer service skills.
- Strong problem-solving skills, good judgement and attention to detail
- Understanding of HIPAA requirements
- Proficient in PC skills including Microsoft Office, Word and some Excel
EOE / M / F / D / V