Front Desk Manager
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading!
Why is it great to work here?
Gold’s Gym Socal and its affiliated clubs are growing fast and looking for an hourly Front Desk Manager to help our teams to provide world-class service for our members by utilizing in-depth knowledge of company products and programs.
We’ll challenge your skills, talents, and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold’s Gym SoCal employee :
- Work in a fun environment with great people
- Great benefits package
- John Hancock 401k
- Aflac supplemental insurance options
- free gym memberships, and discounts
- Opportunities to grow within the company
What sets us apart from the rest :
- Dedication to our members’ successes and goals
- Integrity which creates life-long relationships
- Passion for people in the communities we serve
- Pride in what we do and who we are
- Leadership development (ongoing)
- Excellence in execution
- But most of all . we are more than a gym; we are a family!!
We want talented individuals who :
- Have a positive, upbeat, and outgoing attitude
- Are passionate about hospitality and excellence for our members
- Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service
- Have fitness industry experience (preferred)
- Love to constantly learn and grow
When you come to work you’ll :
Management / Leadership Duties :
- Manage Operations team to ensure policies and procedures are followed at all times
- Hires, trains and supervises operations team members for the front desk, Kids Club and Housekeeping Associates.
- Serves as Liaison with Corporate Customer Care Department assisting General Manager with member and / or operational issues
- Responsible for control of cash deposit with GM sign off ensuring daily deposits are made on time
- Serves as Liaison with cleaning team daily to ensure proper level of cleanliness maintained at all times including daily management of the cleaning checklists
- Works in cooperation with GM to manage / process cancellations following procedures in place to retain member
- Assists GM with management of Medallia to ensure all members concerns are addressed in a timely manner
- Assists GM with bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by the indicated deadline
- Enforces all club rules, policies and promotes proper execution of all procedures.
- Keep the club fully staffed thorough review of applications, interviewing
- making hiring recommendations to the general manager.
- Manage membership questions, concerns, and inquiries for their facilityTrain staff to be the face of the club by providing hospitality to all members and guests
- Lead by example
- Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals
There are some MUST HAVES :
- Ability to use sound business judgment and have strong analytical skills
- Ability to effectively communicate with constituents
- Effective listening skills
- Effective delegation and follow-up skills
- Effective planning and organization skills
- Demonstrates ability to create a positive environment
- Demonstrates willingness and openness for self-development
- Ability to identify and use resources to improve overall operations
- Strong leadership qualities coupled with excellent motivational, communication, and team-building skills will make you an ideal candidate for this position.
- College degree preferred
- Current CPR Certification is required.
This role requires the ability to move and lift up to 25 lbs. Standing or walking for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required
ASK YOURSELF IF YOU HAVE WHAT IT TAKES .. COME BE APART OF THE FAMILY LEGACY TODAY!
We Celebrate Everyone!! Gold’s Gym SoCal and all it’s affiliated clubs are an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Related Jobs
Front Desk Manager
If you are passionate about fitness and a person who wants to change lives every day for an UNBELIEVABLE company then keep reading!
Why is it great to work here?
Gold’s Gym Socal and its affiliated clubs are growing fast and looking for an hourly Front Desk Manager to help our teams to provide world-class service for our members by utilizing in-depth knowledge of company products and programs.
We’ll challenge your skills, talents, and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold’s Gym SoCal employee :
- Work in a fun environment with great people
- Great benefits package
- John Hancock 401k
- Aflac supplemental insurance options
- free gym memberships, and discounts
- Opportunities to grow within the company
What sets us apart from the rest :
- Dedication to our members’ successes and goals
- Integrity which creates life-long relationships
- Passion for people in the communities we serve
- Pride in what we do and who we are
- Leadership development (ongoing)
- Excellence in execution
- But most of all . we are more than a gym; we are a family!!
We want talented individuals who :
- Have a positive, upbeat, and outgoing attitude
- Are passionate about hospitality and excellence for our members
- Can work in a dynamic, fast-paced, goal-oriented environment without sacrificing quality of service
- Have fitness industry experience (preferred)
- Love to constantly learn and grow
When you come to work you’ll :
Management / Leadership Duties :
- Manage Operations team to ensure policies and procedures are followed at all times
- Hires, trains and supervises operations team members for the front desk, Kids Club and Housekeeping Associates.
- Serves as Liaison with Corporate Customer Care Department assisting General Manager with member and / or operational issues
- Responsible for control of cash deposit with GM sign off ensuring daily deposits are made on time
- Serves as Liaison with cleaning team daily to ensure proper level of cleanliness maintained at all times including daily management of the cleaning checklists
- Works in cooperation with GM to manage / process cancellations following procedures in place to retain member
- Assists GM with management of Medallia to ensure all members concerns are addressed in a timely manner
- Assists GM with bi-weekly payroll to ensure all missed punches are corrected and submitted on time with payroll signed off by the indicated deadline
- Enforces all club rules, policies and promotes proper execution of all procedures.
- Keep the club fully staffed thorough review of applications, interviewing
- making hiring recommendations to the general manager.
- Manage membership questions, concerns, and inquiries for their facilityTrain staff to be the face of the club by providing hospitality to all members and guests
- Lead by example
- Conduct weekly meetings with direct reports to review performance and offer direction, inspiration, and guidance toward achieving individual and club goals
There are some MUST HAVES :
- Ability to use sound business judgment and have strong analytical skills
- Ability to effectively communicate with constituents
- Effective listening skills
- Effective delegation and follow-up skills
- Effective planning and organization skills
- Demonstrates ability to create a positive environment
- Demonstrates willingness and openness for self-development
- Ability to identify and use resources to improve overall operations
- Strong leadership qualities coupled with excellent motivational, communication, and team-building skills will make you an ideal candidate for this position.
- College degree preferred
- Current CPR Certification is required.
This role requires the ability to move and lift up to 25 lbs. Standing or walking for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required
ASK YOURSELF IF YOU HAVE WHAT IT TAKES .. COME BE APART OF THE FAMILY LEGACY TODAY!
We Celebrate Everyone!! Gold’s Gym SoCal and all it’s affiliated clubs are an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike.
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Front Desk Supervisor
$200.00 SIGN ON BONUS!
Job Summary
Ensures the efficient and effective operation of the Front Desk department of the hotel. Guides and directs line staff to achieve established goals and objectives.
Ensures total guest satisfaction through employee training, motivation, and performance management.
Responsibilities
- Welcomes guests in a friendly, prompt and professional manner.
- Schedules, coordinates, directs and delegates work to Front Desk department associates.
- Manages the performance of Front Desk agents, coaching and counseling as deemed to be appropriate and conducts annual performance reviews.
- Trains new employees on compliance with company, hotel, and brand standards.
- Supports lobby bar including staffing, training, and coverage.
- Makes recommendations for disciplinary action of employees as appropriate.
- Maintains good working relationships and communications with all departments.
- Verifies accurate room status information is maintained and properly communicated according to the procedures established.
- Resolves guest complaints quickly, efficiently and courteously.
- Updates, maintains, monitors and prepares group information and requirements, including relaying the appropriate information to relevant departments.
- Trains for and acts in Security role as person in charge when needed.
Qualifications
- 1-2 years customer service experience.
- Ability to stand for 8 hours
- Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software and hotel management system.
Benefits / Perks
- Excellent benefits include : Medical, dental, life, PTO, and 401k with company match for full-time associates
- We offer an excellent travel discount program.
- Opportunity to grow, we promote from within
Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth.
We believe that our family-driven culture is the backbone of our company.
Front Desk Agent
Benefits / Perks
- Flexible Scheduling
- Career Advancement Opportunities
- Competitive Compensation
Job Summary
We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments.
Responsibilities also include maintaining communication with housekeeping staff to coordinate room availability, answering guest inquiries, and completing paperwork promptly and accurately.
The Front Desk Agent must possess excellent communication skills and the ability to stay positive even when faced with challenging situations.
Your goal is to provide guests with an exceptional customer service experience.
Responsibilities :
- Monitor the maintain knowledge of hotel operations and activities
- Take reservations and answer questions via phone, email, and in-person
- Build rapport with guests and identify their needs through friendly conversation and open-ended questions
- Describe the features and amenities of guest rooms
- Ensure compliance with health and quality standards
Qualifications :
- Friendly and outgoing personality
- Familiarity with hospitality industry standards
- Proficient in English; knowledge of other languages is a plus
- Computer literacy
- Able to resolve issues with a customer-focused orientation
- Able to lift 30 pounds
Front Desk Agent
Crestline Hotels & Resorts has re-launched a Downtown Los Angeles Icon! The former Standard hotel, now The Delphi, has re-opened with a fresh, independent concept including a stunning new lobby and 6 re-imagined F&B concepts.
The original LA rooftop experience will splash back onto the scene in late 2023, fully renovated with a completely new vibe that will once again be the go-to spot in Downtown Los Angeles.
Pay Rate : $23.00 / hr.
Must be available to work (2) overnight shifts per week.
Overview :
The Front Desk Clerk is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, plus handles all special requests for services or information, in accordance with standard policies and procedures.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Key Duties & Responsibilities :
- Resolve guest complaints, ensuring guest satisfaction.
- Anticipate guests needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times.
- Resolve guest complaints, ensuring guest satisfaction.
- Maintain complete knowledge at all times of : a) all hotel features / services, hours of operation. b) all room rates, special packages and promotions.
c) daily house count and expected arrivals / departures. d) scheduled daily group activities.
- Obtain assigned bank and ensure accuracy of contracted monies.
- Keep bank secure at all times.
- Answer department telephone within 3 rings, using correct greeting and telephone etiquette.
- Process all guest check-ins.
- Verify registration card information with the guest.
- Obtain back-up information for guest credit / payment method and input into system; collect cash when designated.
- Direct Bell Person to escort guest and transport their luggage to the room.
- Handle overbooked or walked in guests.
- Accept and record wake-up call requests.
- Monitor, send and distribute guest faxes.
- Communicate pertinent guest information to designated departments / personnel (i.e., special requests, amenity delivery).
- Resolve discrepancies on the room status report with Housekeeping.
- Match the bucket check to in-house guest ledger report; report discrepancies to Manager.
- Process all check-outs.
- Process adjustment vouchers, paid-outs, correction vouchers, miscellaneous charges.
Education and Experience :
- High School Graduate or General Education Degree (GED).
- One year previous experience in a similar position in a hotel.
- Basic computer skills required.
Crestline Hotels & Resorts is an Equal Opportunity Employer / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, sexual orientation, gender, identity, or disability status.
Front Desk
Description
Job Title : Front Desk
Department : Dr. Leung OB-GYN - Ops
About the Role :
We are currently seeking highly motivated Front Desk staff. This role will report to a Site Administrator and enable us to continue to scale in the healthcare industry.
What You'll Do :
- Greet people entering the office, answering questions, providing directions and instructions on the check-in procedure
- Answer a multiple line phone system, manage calls by routing them to the proper extensions or leaving messages for the healthcare providers
- Provide basic and accurate information in-person and via telephone / email
- Maintain the reception area, keeping it clean and free of clutter
- Handle filing and data entry as requested
- Maintain office security by following safety procedures and controlling access via the reception desk
- Must be detail oriented and possess strong organizational skills in a fast-pace environment
- Good verbal and written communication skills
- Be able to prioritize workload while remaining flexible
- May be required to work overtime to meet tight deadlines
- Highly motivated and able to work with multiple teams simultaneously
- Take telephone messages and provide feedback and answers to patient / physician / pharmacy calls
- Performs other clerical receptionist duties such as filing, photocopying, transcribing and faxing
- The company reserves the right to add or change duties at any time
Qualifications :
Proficiency in Mandarin or Spanish
You're great for the role if :
You have 1+ year of work experience as a Front Desk of an outpatient primary care of specialty clinic
Who We Are :
ApolloMed (NASDAQ : AMEH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner.
Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise in order to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.
Our platform currently empowers over 10,000 physicians to provide care for over 1.2 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise in order to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
Our Values :
- Patients First
- Empowering Entrepreneurial Provider and Care Teams
- Operate with Integrity & Deliver Excellence
- Be Innovative
- Work As One Team
Environmental Job Requirements and Working Conditions :
Our organization follows a in-person work structure where the expectation is to work in office on a weekly basis. The office is located at 120 W.
Hellman Ave. Ste 303, Monterey Park, CA 91754, and 500 N. Garfield Ave. Suite 310, Monterey Park, CA 91753.
The target pay range for this role is $16.50 - $19.00 per hour. This salary range represents our national target range for this role.
Additional Information :
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.