FOOD SERVER (TIPPED) - TEMAKI SUSHI

Full-time

JOB REQUIREMENTS

Duties include, but are not limited, to the following :

  • Greeting guests in a positive, friendly manner and making them feel welcome.
  • Guiding guests through all phases of their experience.
  • Exhibiting proper menu knowledge, selling techniques and service delivery of both non-alcoholic and alcoholic beverages, and any menu items offered.
  • Deliver to guest table according to steps of service.
  • Assist in running items, bussing tables and setting tables when necessary.
  • Provides direction to and assistance to support staff to ensure proper service.
  • Maintaining cleanliness and organization of side stations, tables and POS stations.
  • Greeting guests in a positive, friendly manner and making them feel welcome.
  • Anticipating the guests needs and responding appropriately with a sense of urgency.
  • Maintaining a level of professionalism that will make guests want to return.
  • Bidding farewell to guests, using guest’s name when known, and encourage them to return.
  • Performing all opening and closing duties, based upon shift assignment.
  • Effectively communicating with management, Bartenders and service staff in order to fulfill and address any issues or needs requested by guests and or other employees.
  • Working as a team, assisting all guests and employees needs and inquiries.
  • Always be positive, show enthusiasm, be humble, be thankful, and be respectful to all team members.
  • Following all procedures and policies set forth by the company, division, department and all health and safety regulations set by County health department.
  • Conforming to the department grooming standards, uniform or attire, and jewelry policy.
  • Other duties as assigned.

QUALIFICATIONS : (Include equipment knowledge / use)

  • 2-year experience as a server / cocktail in a similar, high-volume restaurant environment or 1-year experience in a fine dining establishment required.
  • Must have a working knowledge of Spirits, Wine and Food.
  • Basic computer skills and experience with POS systems and cash handling skills.
  • Good communication skills; multilingual is a plus.
  • Must be able to speak and to read in English proficiently.
  • Ability to work as part of a team in a high stress & high-volume environment.
  • Ability to follow directions well, make quick decisions, and keep organized while under pressure.
  • Positive attitude, self-motivated, energetic and is a willing learner.
  • Ability to perform a variety of duties with extreme care, concern and detail.
  • Professionally groomed in a manner consistent with department grooming standards.
  • Physically able to lift and carry heavy trays and equipment as well as delicate China and glassware up to 50 lbs.
  • Physically able to walk without assistance on various surfaces for an extended period of time.
  • Must be 21 years of age to serve food and beverages in the State of Nevada.
  • Must possess an alcohol awareness card and a Food Handler Safety Training Card.
  • Deliver to guest table according to steps of service.
  • Assist in running items, bussing tables and setting tables when necessary.
  • Provides direction to and assistance to support staff to ensure proper service.
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  • NEVADA - Must be 21 years of age or older at the time of application
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Job Details

Description

POSITION SUMMARY

Be friendly, outgoing, and possess good communication skills. Food servers are responsible for ensuring guests enjoyment.

Food servers should have extensive knowledge in all aspects of the food and beverage menu in order to sell and serve food and beverages in a professional manner that achieves Company service and quality standards.

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ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following :

  • Serving a section of tables, as determined by management
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  • Carrying and transporting trays with beverages and / or plates
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asking a manager for help with disorderly customers as needed

  • Take pride in your personal appearance; reporting to work in neat and clean clothing; maintaining well-groomed hair and personal hygiene as established by Company policy
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Qualifications

KNOWLEDGE, SKILLS, AND ABILITIES

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Ability to remain calm while working under pressure in a fast-paced environment.
  • Ability to act with integrity and professionalism
  • Must possess proficient ability to communicate in English in an oral and written format.
  • Ability to absorb and retain information quickly; ability to pass menu related tests
  • California food handlers card required
  • Basic mathematical skills; ability to handle cash to make change
  • Basic reading and writing skills
  • Basic computer skills
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MINIMUM QUALIFICATIONS

  • ARIZONA - Must be 19 years of age or older at the time of application
  • CALIFORNIA - Must be 18 years of age or older at the time of application
  • NEVADA - Must be 21 years of age or older at the time of application
  • One or more years of full-service restaurant serving experience
  • Willingness to work evenings and weekends as required
  • Knowledge of and ability to adhere to workplace safety procedures
  • Must be able to suggestively sell food and beverage items

PREFERRED QUALIFICATIONS

Two or more years of full-service restaurant serving experience

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position.

Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the team member is standing the entire shift. The team member frequently reaches, bends, stoops, lifts, shakes, stirs, pours, carries and pushes.

The team member frequently is required to use hands or fingers, handle or feel objects, tools, or controls in repetitive motions.

The team member is frequently required to walk; sit; and reach with hands and arms. The team member frequently carries trays up to 50 pounds and occasionally lifts and carries tubs and cases weighing up to 75 pounds.

The team member must frequently communicate with guests and coworkers. The team member is occasionally exposed to hazards including, but not limited to cuts from knives, slipping, tripping, falls and burns;

frequent exposure to smoke, steam, high temperatures, humidity, extreme cold; frequent contact / immersion of hands in water, sanitation solutions, meat products, poultry products, seafood and produce items and frequent washing of hands.

The noise level in the work environment is moderate to loud.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the team member(s) incumbent in this position.

Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Hofs Hut Restaurants, Inc. is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.

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