Job description

The Best Western Inn at The Meadows located at 1215 N Hayden Meadows Dr Portland, OR 97217 is hiring a Breakfast Attendant.

The ideal person leads with a heart for service, is charismatic and thoughtful and enjoys getting to know new people from different walks of life.

The team member is required to have :

• 1+ years of Breakfast Attendant experience in the hospitality industry or restaurant industry
• Ability to provide exceptional, friendly customer service to our guests

Overview

This position is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast.

Prepares the breakfast area by cleaning the area, properly arranging the furniture, emptying the trash receptacles, making fresh coffee, stocking the drinks, food items and other supplies (e.

Physical Requirements

• Must be available to work 5 : 00 am to 12 : 00 noon.
• Must be available to work weekends and holidays.
• Firm and simple grasping is required in all aspects of work.
• Bending and / or stooping is required up to 60% of the work period.
• Standing and walking is required on a continuous basis in excess of 90% of the time; sitting is limited to short breaks.
• Reaching is required up to 80% of the time and may be combined with other activities such as pushing, pulling and bending in all phases of work;

overhead reaching is limited to less than 20% of the time.

• Crouching and kneeling are required for approximately 20% to 25% of the time, particularly when cleaning the cabinet, floor and storage areas.
• Pushing and pulling actions are required in excess of 60% of the time for dusting, vacuuming and moving supplies, etc.
• Lifting of supplies occurs on a regular basis, usually not more than 25 pounds, but occasionally up to 50 pounds.
• Crawling is required on occasion, usually less than 5% of the time.
• Climbing of stairs is required, generally 1% to 2% of the time.

Major Duties

During Complimentary Breakfast hours of operation :

• Set-up and breakdown continental breakfast items.
• Greet and acknowledge guests as they arrive.
• Bus and clean tables.
• Straighten chairs and properly arrange the furniture.
• Maintain the cleanliness of the breakfast area.
• Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards.
• Make fresh coffee as needed.
• Empty trash receptacles.
• Thank guests as they depart.
• At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes.
• Clean all equipment and properly store it according to standards.
• Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels.
• Perform essential job functions in accordance with local health department codes, standards and regulations.
• Assist with cleaning and maintaining other areas of the hotel.
• Always represent the hotel in a positive manner.

Other Duties

• Respond to guest needs, special requests and complaints.
• Smile, acknowledge and greet guests at front desk and other public areas.
• Be available to work a flexible schedule.
• Assist other employees in various assignments, such as operating the hotel automobile or courtesy van, and assisting with laundry and housekeeping.
• Perform duties in accordance with Safety and Security Policies and Procedures.
• Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations and other applicable state and local regulations.
• Report lost and found items in accordance with hotel procedures.

Minimum Essentials

• Must be able to initiate and engage in conversation with guests.
• Must pay close attention to details.
• Must be able to visually inspect area, compare observations to standards and correct deficiencies.
• Obtain any locally required certifications.

Job Type : Full-time

Pay : $16 - $17.00 per hour

Benefits

Employee Discounts

We are seeking a hardworking individual with a passion for serving others. As a Room Attendant, you will help provide clean, sanitized, and comfortable accommodations daily.

You will play a key role in delivering the RMC difference. You will be responsible for maintaining a high standard of cleanliness and overall appearance of the hotel guest rooms.

Who we are :

We have a strong, team-based culture where teammates appreciate and respect each other. Our culture, combined with our quality product and focus on serving guests makes our hotel an outstanding place to work.

Our hotel is part of the Raymond Management Company portfolio of award-winning hotels across the U.S.

What you will be doing :

• Performing cleaning and sanitizing procedures in guest rooms that include changing linens, making beds, dusting, vacuuming and leaving the bathroom squeaky clean.
• Promoting the company’s 100% Satisfaction Guarantee.
• Responding to guest requests for assistance and information about guest rooms and the hotel.
• Continuously promoting, communicating, and embodying the RMC culture.

What We Offer :

• Competitive Wages
• Paid Vacation and Sick time
• Affordable Health, Dental and Vision
• 401(k) Retirement Plan with Company Contribution
• Teammate Referral Program
• Hotel Discount Program
• Check-ins at 30, 60, and 90 Days
• Career Growth Opportunities
• Safe and Healthy Work Environment

Experience the difference of working with Raymond Management Company!

Check us out. Talk to our Teammates. Join our team.

www.raymondteam.com

COMPANY OVERVIEW

With a culture of constant improvement, Brandt Hospitality Group is working to grow our business by growing our people.

Our corporate office is headquartered in Fargo, North Dakota, and supports the construction and management of our hotels.

BHG currently manages 18 hotels, both newly constructed and acquired, with two more slated to open in 2023.

We are building hotels from Oregon to Maine and can offer a wide range of opportunities at every level of the hotel business.

There will never be a better time to join an inspired, growing company than right now.

JOB SUMMARY

Our Breakfast Attendants ensure that our guests start their morning off right with a great breakfast and genuine service.

As Breakfast Attendant, you are responsible for setup, take-down, sanitation and restocking of the breakfast area and kitchen.

You will also greet guests and keep the breakfast buffet neat and clean throughout your shift. Our breakfast attendants are always organized, calm, and friendly, going above and beyond to make sure our guests have the best experience.

RESPONSIBILITIES

• Coordinate day-to-day activities, ensuring breakfast is prepared in accordance to food handling regulations, guidelines and brand standards.
• Ensure food is prepped and ready for the beginning of breakfast and replenished throughout breakfast hours.
• Welcome guests with a friendly greeting and a smile and ensure you are walking around the breakfast area engaging them;

replenish coffee and provide a memorable guest experience.

• Maintain inventory of all food supply and assist with the completion of food orders as necessary.
• Assist in necessary setup, service and breakdown of breakfast and meeting room functions.
• Inspect the kitchen, prep area, and dining space for cleanliness, working condition and proper furniture / equipment set-up.
• Maintain complete knowledge of correct maintenance and use of equipment.
• Check storage areas for proper supplies, organization, and cleanliness.
• Clear and reset counters and tables at conclusion of each guest.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Respond to guest requests and complaints in a timely, efficient, appropriate and friendly manner.
• Work with the hotel team to create and deliver a memorable service experience for guests.

QUALIFICATIONS

• Knowledge of food service regulations.
• Strong customer service and interpersonal communications skills required.
• Able to easily and quickly lift and carry heavy trays.
• Able to stand for long periods of time.
• Able to utilize quick thinking and apply quick resolution to guest issues in accordance to the brand standards.
• Able to work in fast paced environment.
• Able to prioritize, organize, and manage multiple tasks.

BENEFITS

• Associate Hotel Discounts Worldwide!
• PTO Accrual from day one!
• Health, Dental and Vision Insurance
• 401(k) with Employer Match
• Short Term & Long Term Disability Insurance
• Paid Life Insurance
• Employee Assistance Program

Are you dependable and people-oriented? Join our team of friendly fuel attendants today.

Duties Include :

• Provide friendly service to customers.
• Assist with dispensing fuel.
• Wash customers’ windows.
• Handle cash and credit transactions.
• Maintain a clean and safe fuel station.
• Miscellaneous duties as assigned.

Requirements :

• Have basic math and money-handling skills.
• Have the ability to work a varied schedule.
• Be willing to wear a company-supplied uniform.
• Be able to walk / stand for long periods.
• Open to applicants without an HS diploma or GED.
• $15.00 plus tips.

About Cain Petroleum :

Elmer's is looking for a warm and gracious lottery attendant to help us with our mission of Delighting our Guests! Lottery attendants must have positive Guest interactions, ensure that lottery players have a clean, comfortable environment in which to play, ensure that if food is ordered, the Guest is delighted with their meal and service, and anticipate Guest needs during their stay.

Benefits :

• 50% meals and 30% discount when dining as a Guest (and our food is delicious!)
• Employee assistance program
• Employee referral bonuses
• $5,000 company paid life insurance
• Preventative Care Plan (voluntary)
• Dental Insurance (voluntary)
• Vision Coverage (voluntary)
• Accident, Critical Care Insurance, and Hospital Indemnity plans (voluntary)
• Flexible medical & dependent care accounts (voluntary)
• 401 (K) with a company match (voluntary)
• Paid Time Off hours earned (able to use after 90-days)

Job Duties :

• Follows proper service sequence as defined by ERI.
• Greets Guests in a warm and welcoming manner.
• Educates Guests on Oregon Lottery products
• Extensive cash handling
• Complies with all state and federal regulations regarding the sales of Lottery and alcohol products. Must also comply with company policies and procedures regarding checking identification of anyone who appears under the age of 30.
• Ensures that Guests drinking alcohol are not served if showing signs of visible intoxication. If refusing service, team member must handle the situation with tact and diplomacy and be able to de-escalate conflicts / confrontations.
• Maintains the cleanliness of the bar / lounge including cleaning the Lottery machines between each Guest.
• Must be able to prioritize and balance multiple transactions as it relates to the needs of the Guest and the mission of the Company.
• Takes food and beverage orders from Guests and enters order into POS for kitchen staff to prepare.
• Prepares all non-alcoholic beverage orders and alcoholic beverages
• Ensures that food and beverage orders are delivered in a timely manner and presentation meets Company standards. Obtains any additional items needed and fixes any problems with the order as noted by the Guest.
• Maintains proper dining experience, delivering hot food hot, cold food cold, checking on satisfaction within two minutes of food delivery, fulfilling Guest needs, offering drinks, appetizers, and desserts, replenishing utensils, and refilling beverages when necessary.
• Bus and reset tables
• Ensures proper payment by reviewing Guest check before delivering to Guest.
• Delivers presented payment to cashier if Guest leaves payment at the table. Brings back correct change and / or credit card slip for signature..
• After Guest has left the table, wipes down table and seats, vacuums as needed under table, restocks and cleans any necessary table top items (salt & pepper, sugar, etc.).
• Completes side work and extra projects as assigned including, but not limited to, cleaning assigned section and server aisle, restocking food and supplies in server aisle, and cleaning counter, shelves, and equipment.

Qualifications :

High School graduate or equivalent.

• Must be able to speak, read, write, and understand the primary language of the work location and of the Guests who typically visit the work location.
• Must be able to perform simple mathematical calculations and complete computer data entry.
• Must have a valid Food Handler’s Card
• Must have a valid Alcohol Server Permit.
• Must be at least 21 years of age due to Lottery guidelines
• Must have positive interpersonal skills
• Must have strong cash handling skills
• Must be able to meet the shift’s needs of fluctuating business demands
• Requires knowledge of Lottery games, sequence of service and dining room procedures.
• Must be Guest sensitive and possess a sense of timing so that different courses may be served at the proper time.
• Must make quality decisions relying on experience and good judgement with supervisory assistance by the manager on duty.
• Must be able to work independently as well as in a team environment

Job Purpose :

Lottery Attendant / Bartenders are responsible for ensuring that every Guest is delighted with their experience at Elmer’s.

Lottery Attendants / Bartenders must have positive Guest interactions, ensure that Lottery players are attended to in a gracious and timely manner, that proper cash handling is practiced at all times, ensure that the Guest’s meal is delivered as ordered, that the Guest is satisfied with their meal and service, and anticipate the Guest’s needs throughout the Guest’s stay.

In 1960, Walt and Dorothy Elmer opened breakfast focused Elmer’s Colonial Pancake House in Portland, OR. Truly a family owned and operated labor of love, Walt, Dorothy, and their three sons poured their hearts into serving the local community.

It was an immediate success thanks to their commitment to bringing people together for home-style cooking, using only the finest ingredients.

Built on the foundation of Walt Elmer’s famous buttermilk pancakes, the original recipe for pancake batter was purchased for $1,000 and rumor has it that Walt kept it locked in his safe.

We still use Walt’s original recipe today!

Over the years, the menu was expanded with lunch and dinner items and the restaurant became Elmer’s Pancake & Steakhouse.

In 1966, Elmer’s began franchising and continues to grow to this day.

Today, we continue to honor the values of the Elmer’s family by delivering seasonally fresh entrees and premium, made-from-scratch favorites served with care in a warm, inviting family atmosphere.

With 14 company-operated locations throughout Oregon, Washington, Idaho, and Arizona, there are many opportunities for advancement.

We invite you to explore our career opportunities and join our team. It is our team that has made Elmer's a Northwest favorite from 1960 to today!