Best Western Inn at the Meadows Jobs (2)

Job description

The Best Western Inn at The Meadows located at 1215 N Hayden Meadows Dr Portland, OR 97217 is hiring a Breakfast Attendant.

The ideal person leads with a heart for service, is charismatic and thoughtful and enjoys getting to know new people from different walks of life.

The team member is required to have :

• 1+ years of Breakfast Attendant experience in the hospitality industry or restaurant industry
• Ability to provide exceptional, friendly customer service to our guests

Overview

This position is responsible for achieving and maintaining customer service and product quality standards for the delivery of complimentary breakfast.

Prepares the breakfast area by cleaning the area, properly arranging the furniture, emptying the trash receptacles, making fresh coffee, stocking the drinks, food items and other supplies (e.

Physical Requirements

• Must be available to work 5 : 00 am to 12 : 00 noon.
• Must be available to work weekends and holidays.
• Firm and simple grasping is required in all aspects of work.
• Bending and / or stooping is required up to 60% of the work period.
• Standing and walking is required on a continuous basis in excess of 90% of the time; sitting is limited to short breaks.
• Reaching is required up to 80% of the time and may be combined with other activities such as pushing, pulling and bending in all phases of work;

overhead reaching is limited to less than 20% of the time.

• Crouching and kneeling are required for approximately 20% to 25% of the time, particularly when cleaning the cabinet, floor and storage areas.
• Pushing and pulling actions are required in excess of 60% of the time for dusting, vacuuming and moving supplies, etc.
• Lifting of supplies occurs on a regular basis, usually not more than 25 pounds, but occasionally up to 50 pounds.
• Crawling is required on occasion, usually less than 5% of the time.
• Climbing of stairs is required, generally 1% to 2% of the time.

Major Duties

During Complimentary Breakfast hours of operation :

• Set-up and breakdown continental breakfast items.
• Greet and acknowledge guests as they arrive.
• Bus and clean tables.
• Straighten chairs and properly arrange the furniture.
• Maintain the cleanliness of the breakfast area.
• Restock drink and food items and other supplies (e.g., plastic ware, napkins) according to standards.
• Make fresh coffee as needed.
• Empty trash receptacles.
• Thank guests as they depart.
• At the close of the complimentary breakfast, bus and clean all tables, clean and mop the breakfast area, empty the trash receptacles, store or dispose of all drinks, food items and supplies in accordance with operating standards and health codes.
• Clean all equipment and properly store it according to standards.
• Receive supplies, date and rotate stock. Complete and record inventory on inventory sheet and follow hotel operational procedures to ensure an order is placed for items that are below par levels.
• Perform essential job functions in accordance with local health department codes, standards and regulations.
• Assist with cleaning and maintaining other areas of the hotel.
• Always represent the hotel in a positive manner.

Other Duties

• Respond to guest needs, special requests and complaints.
• Smile, acknowledge and greet guests at front desk and other public areas.
• Be available to work a flexible schedule.
• Assist other employees in various assignments, such as operating the hotel automobile or courtesy van, and assisting with laundry and housekeeping.
• Perform duties in accordance with Safety and Security Policies and Procedures.
• Perform duties in accordance with OSHA, HAZCOM, and Blood Borne Pathogens regulations and other applicable state and local regulations.
• Report lost and found items in accordance with hotel procedures.

Minimum Essentials

• Must be able to initiate and engage in conversation with guests.
• Must pay close attention to details.
• Must be able to visually inspect area, compare observations to standards and correct deficiencies.
• Obtain any locally required certifications.

Job Type : Full-time

Pay : $16 - $17.00 per hour

Benefits

Employee Discounts

Overview

Cleanliness is one of the most important features a hotel can offer its guests. As a hotel Room Attendant your job is to keep hotel rooms spotless, tidy and stocked with items such as soap, toilet paper and towels.

You also change bed linen and prepare rooms for new guests. Part of your job is to ensure guest privacy and security by following established policies and procedures.

Your main tasks are changing the bed linen and towels; making beds; emptying bins; vacuuming floors; cleaning bathroom fixtures;

dusting; cleaning coffee pots; and replenishing stocks of guest supplies such as shampoos and soap. This position requires that you are able to understand the English language.

Being bilingual is desirable, but not a requirement of the job. Working in a hotel requires that you be available to work every day of the year, as the hotel never closes.

Physical Requirements

This position demands good physical and mental health. To do this work you need to be fit, with plenty of stamina, be prepared to work hard - often on your own, and you may have to work quickly when a room is needed for a guest who is waiting.

A Room Attendant will be required to lift, carry, walk, sit, bend, reach, climb, push, pull, and fold. You must work a flexible schedule, and be capable of performing tasks that require repetitive motions.

The Room Attendant must be able to move continuously during work hours, stand for eight (8) hour periods, and must be able to lift and / or carry 50 pounds from the ground to above head level.

You must report to work wearing a clean uniform with nametag.

Major Duties

• Cleans all assigned rooms using established, approved methods which includes, but is not limited to the following : make beds with clean sheets, dusts furniture, replenishes guest supplies and towels, cleans bathroom, vacuums, cleans refrigerator and microwave, wipes down mirrors and replace amenities.
• Ensure the televisions, radios, lights, and air conditioning equipment are clean and in working condition.
• Prevents loss or damage to hotel supplies, the hotel's property and the guest's property. Never leave a guest room open or a Room Attendant cart unattended.
• Ability to determine whether a guest is in the room so it can be cleaned when it is unoccupied.
• Maintains good physical health to meet the physical requirements of the job.
• Immediately returns all lost and found items to the Head Housekeeper.
• Reports all necessary repairs to the Head Housekeeper.
• Reports all potential safety hazards or injuries to Head Housekeeper or Manager on Duty.
• Keeps Room Attendant cart clean and neat at all times while maintaining an ample level of supplies.
• Reports to work at scheduled time in the proper uniform.
• Responsible for re-stocking cart and chemical caddy and cleaning and emptying vacuum at the end of the shift.
• Inspect all equipment and furniture in your work area daily for any hazards to employees and / or guests; report all hazards immediately to Maintenance for repair.
• Assist other hotel departments as necessary.
• Always represent the hotel in a positive manner; SMILE.

Other Duties

• Respond to the requests of all guests and the Head Housekeeper.
• Occasionally deliver laundry, linens, irons, etc. to guest rooms.
• Occasionally cleans lobby area : vacuuming, dusting and general trash clearance.
• Occasionally loads, unloads, folds, and stores linens.
• Cares for and maintains cleaning equipment including vacuums and chemicals every day.
• Occasionally delivers luggage to guest rooms.
• Performs special projects, such as deep cleaning, to maintain a maximum level of service at all times.
• Greets all guests and staff members in the hallways.
• Assist with monthly inventory count.

Minimum Essentials

• Language : Basic reading and writing of the English language required. Additional foreign languages a plus.
• Physical Demands : Ability to lift 50 lbs.
• May require occasional overtime, to include weeknights, weekends, and holidays.
• Attention to detail, excellent organizational skills, and discretion with confidential information.
• Guest-First Attitude.

Always Remember :

If it is Broken Fix it.

If it is Dirty Clean it.

If it is on the Ground Pick it up.

Do it right the first time.

It is everyone's obligation to keep our Hotel immaculately clean, inside and out.

PLEASE NOTE : The aforementioned general outline is not to be considered by the team member as all-inclusive. Team members may be required from time to time to execute tasks other than those duties specifically defined above.

Should team member be asked to perform such a task, team member will comply with the request and do so to the best of his or her abilities.

Team member hereby understands and agrees that he or she will be responsible for performing the duties described above as well as any tasks so required of him or her.