Room Attendant
Provides excellent guest service in an efficient, courteous professional manner; following The Company standards of friendly hospitality while adhering to guidelines and procedures.
Is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies.
PRE REQUISITES
The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position.
Therefore, associates must pass the appropriate security clearance, per company policy.
Experience in similar positions : lodging, housing, hospitals, and care facilities all helpful, not mandatory.
SUMMARY OF ESSENTIAL JOB FUNCTIONS
Must be able to perform major life activities : Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
For this position specifically :
- Must be able to push or pull 60 pounds and lift and / or carry 30 pounds.
- Must be able to stand for eight hours, bend, stretch, reach, crawl, kneel.
- Must be able to see and hear.
- Must be able to speak and read or understand English, the ability to communicate in another language may be helpful.
- Must display professionalism, honesty and trustworthiness at all times.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge in :
- Proper procedures for handling of linens, terry and other supplies.
- Sanitation of supplies, guestrooms, public areas.
- Guestroom cleaning procedures.
- Safety and security measures. Report or correct any hazardous conditions observed immediately.
Skills :
- Maintain designated minutes per room.
- Maintain guest privacy.
- Follow cleaning procedures in the company systematic fashion.
- Assist with guest issues, being professional and maintaining a hospitable caring attitude.
Abilities :
- Must be able to work alone.
- Comply with all standards
- Be able to multi task, remain service centric.
- Communicate with guest and co-workers in a friendly and helpful professional manner.
- Work as a team member.
SPECIFIC RESPONSIBILITIES
- Daily responsible for cleaning vacant dirty rooms to be guest ready, and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standards and best practices set forth by LBA.
- Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards.
- Maintain a clean and orderly housekeeping cart.
- Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.
- Follow general clean procedures every 90 days.
- Report any discrepancies to the Housekeeping Manager.
- Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate lounge and locker room, restrooms, public areas, stairwells, and back of the house area).
- Respond to guest requests and inquiries immediately.
- Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates.
- Other duties as assigned, of which the associate is capable of performing.
WORKING CONDITIONS / SPECIAL REQUIREMENTS
Standing, walking for long periods of time while maintaining a friendly professional image. Ability to maintain a flexible work schedule, available to work holidays and weekends as necessary in a 24 / 7 operation.
POSITIONS FOR POSSIBLE ADVANCEMENT
The next step for this position is in a training capacity as a checker, assistant housekeeper or either the front office or a food and beverage department.
The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion.
Related Jobs
Room Attendant
Provides excellent guest service in an efficient, courteous professional manner; following The Company standards of friendly hospitality while adhering to guidelines and procedures.
Is responsible for the cleanliness of guest rooms as well as the usage and organization of supplies.
PRE REQUISITES
The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position.
Therefore, associates must pass the appropriate security clearance, per company policy.
Experience in similar positions : lodging, housing, hospitals, and care facilities all helpful, not mandatory.
SUMMARY OF ESSENTIAL JOB FUNCTIONS
Must be able to perform major life activities : Standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
For this position specifically :
- Must be able to push or pull 60 pounds and lift and / or carry 30 pounds.
- Must be able to stand for eight hours, bend, stretch, reach, crawl, kneel.
- Must be able to see and hear.
- Must be able to speak and read or understand English, the ability to communicate in another language may be helpful.
- Must display professionalism, honesty and trustworthiness at all times.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge in :
- Proper procedures for handling of linens, terry and other supplies.
- Sanitation of supplies, guestrooms, public areas.
- Guestroom cleaning procedures.
- Safety and security measures. Report or correct any hazardous conditions observed immediately.
Skills :
- Maintain designated minutes per room.
- Maintain guest privacy.
- Follow cleaning procedures in the company systematic fashion.
- Assist with guest issues, being professional and maintaining a hospitable caring attitude.
Abilities :
- Must be able to work alone.
- Comply with all standards
- Be able to multi task, remain service centric.
- Communicate with guest and co-workers in a friendly and helpful professional manner.
- Work as a team member.
SPECIFIC RESPONSIBILITIES
- Daily responsible for cleaning vacant dirty rooms to be guest ready, and returning occupied dirty rooms to an occupied clean status within specified time and accuracy constraints per brand standards and best practices set forth by LBA.
- Maintain a crisp, clean and professional appearance daily adhering to grooming and uniform standards.
- Maintain a clean and orderly housekeeping cart.
- Follow all cleaning procedures outlined in the housekeeping training with every assignment and as specified on the training checklist.
- Follow general clean procedures every 90 days.
- Report any discrepancies to the Housekeeping Manager.
- Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. Associate lounge and locker room, restrooms, public areas, stairwells, and back of the house area).
- Respond to guest requests and inquiries immediately.
- Have a thorough knowledge of emergency procedures and understand the safety and security needs of our guests and associates.
- Other duties as assigned, of which the associate is capable of performing.
WORKING CONDITIONS / SPECIAL REQUIREMENTS
Standing, walking for long periods of time while maintaining a friendly professional image. Ability to maintain a flexible work schedule, available to work holidays and weekends as necessary in a 24 / 7 operation.
POSITIONS FOR POSSIBLE ADVANCEMENT
The next step for this position is in a training capacity as a checker, assistant housekeeper or either the front office or a food and beverage department.
The ability to teach skills and competencies will enhance leadership skills in preparation for further promotion.
Supervisor Flight Attendants
JOB DESCRIPTION
Department : Inflight
Inflight
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.
Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description :
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel.
The invest in the future of Southwest’s People in their support and evaluation of Southwest’s Flight Attendants, focusing on the Orlando (MCO) Inflight Base.
This role will be responsible for evaluating and documenting Flight Attendant job performance, enforcing work rules and Company policy, and ensuring Flight Attendants’ professional standards are met.
This role will also serve as the main point of contact for Flight Attendants for their assigned station to support and answer questions directly related to the Flight Attendant role.
The Supervisor Flight Attendants is excited to bring their unique background to the Inflight Team, where they’ll have the opportunity to drive the future of Southwest.
Additional details :
U.S. citizenship or current authorization to work in the U.S. is required, and no current or future work authorization sponsorship available.
Southwest Airlines is an Equal Opportunity Employer.We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences.
Model the Southwest Way to
- Guide and lead Team Members using SWA talent management practices to coach, develop, and engage Employees
- Adhere to Company values and competencies to foster a Culture of inclusion, recognition, and support of a safe work environment
- Invest in Leadership and self-growth through participating in continuous learning and development
Responsibilities
- Provide Leadership, direction, and mentoring to Inflight base employees
- Coach and counsel Flight Attendants which may include dealing with behavior, performance, and appearance issues
- Maintain a working knowledge of the F / A Manual, Work & Conduct Rules, and Collective Bargaining Agreement
- Attend all required Leadership annual training (i.e., Recurrent Training, Drug and Alcohol training, and any other training set by the Company or Leader)
- Ensure compliance with all work rules and regulations
- Ensure Flight Attendant recognition and awards programs are in place and follow up with anniversaries, external commendation letters, LUV reports, Kicktails, On The Spot, and all other special recognition awards
- Conduct i360 / Flight Attendant Boarding Performance assessments (some require late night travel), and visits to liaison with Leaders and Employees in assigned Southwest served cities
- Qualify and maintain all the active requirements of a Southwest Airlines Flight Attendant
- Responsible for the data entry of Flight Attendant personal files
- May perform other job duties as directed by Employee's Leaders
Knowledge, Skills and Abilities
- Knowledge of the principles and processes for providing Customer and personal services which may include conducting Customer needs assessment, meeting quality standards for services, and evaluating Customer Satisfaction
- Knowledge of administrative and clerical procedures and systems such as processing words, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology
- Knowledge of the business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
- Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
- Skilled in understanding the implications of new information for both current and future problem-solving and decision-making
- Ability to apply general rules to specific problems to produce answers that make sense
- Ability to shift back and forth between two or more activities or sources of information
Education
Required : High School Diploma or GED
Experience
Fully functioning, broad knowledge in : Directly or indirectly leading teams or individualsReading and interpreting Collective Bargaining Agreements and enforcing work rulesAirline operations
Licensing / Certification
Required : Must have or be able to gain and maintain Inflight Crew Qualification (SWA Flight Attendant Certification)
Physical Abilities
- Ability to perform work duties from limited space work station / desk / office area for extended periods of time
- Ability to communicate and interact with others in the English language to meet the demands of the job
- Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job
Other Qualifications
- Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
- Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
- Must be at least 18 years of age
- Must be able to comply with Company attendance standards as described in established guidelines
Competitive market salary from $76,500 per year to $85,000 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.
Benefits you’ll love :
Fly for free, as a privilege, on any open seat on all Southwest flights your eligible dependents too.
Up to a 9.3% 401(k) Company match, dollar for dollar, per paycheck.*
Potential for annual ProfitSharing contribution toward retirement - when Southwest profits, you profit.
Explore more Benefits you’ll love :
401(k) match contributions are subject to the plan’s vesting schedule and applicable IRS limits
ProfitSharing contributions are subject to plan’s vesting schedule and are made at the discretion of the Company
Southwest Airlines is an Equal Opportunity Employer.
Flight Instructor Simulator Instructor
Position Summary
The Simulator Instructor provides flight, ground instruction, and evaluations to initial, upgrading, transitioning and recurrent JetBlue Pilots and Gateway Select trainees.
Essential Responsibilities
- Provide flight instruction and evaluations in a full motion flight simulator and flight training devices
- Provide ground school instruction in aircraft specific and general Pilot operational subjects
- Assist with courseware development and other collateral duties associated with Pilot flight training
- Identify and recall JetBlue’s Safety Management System (SMS), Safety Policy and behavioral standards
- Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report(SAR)
- Other duties as assigned
Minimum Experience and Qualifications
- High School Diploma or General Education Diploma (GED)
- Unrestricted Federal Aviation Administration (FAA) Airline Transport Pilot (ATP) certificate with airplane category and multiengine class ratings
- 1500 hours total flight time in aircraft (including turbine helicopter, but excluding simulator and Flight Engineer)
- 500 hours in fixed wing airplanes
- One (1) year as an instructor or check airman in a certificate holder’s approved program OR One (1) year as Pilot in Command or Second in Command in a turbojet aircraft
- Ability to demonstrate a working knowledge of Microsoft Office Suite, Adobe Acrobat Reader, and the ability to use bowsers effectively including iOS
- Excellent communication skills
- Ability to think creatively
- Excellent interpersonal skills
- Problem solving skills
- Knowledge of basic computer and electronic tablet devices
- Able to read and comprehend guidance as found in required manuals
- Strong presentation skills
- Able to work varying schedules including reserve duty, weekends, evenings, holidays, and last minute drafting
- Must pass a ten (10) year background check and pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
- Bachelor’s Degree
- FAA Medical
- Airline Transport Pilot Certificate with Airbus A320, A220 or Embraer E190 aircraft type rating
- Check Airman or Simulator Instructor experience in turbojet aircraft
Crewmember Expectations :
- Regular attendance and punctuality
- Potential need to work flexible hours and be available to respond on short-notice
- Well-groomed and able to maintain a professional appearance
- When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
- Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
- Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
- Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
- Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
- Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
- Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment :
Computer and other office equipment
Work Environment :
- Normal Office Environment
- Full Flight Motion Simulator
- Irregular shift work, training center is operated twenty four (24) hours per day and seven (7 ) days per week
- Occasional temporary work assignments in New York or sub bases
- Occasional on call / reserve duty
- Full-Time instructors are scheduled for 12 days off per month
Physical Effort :
- Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
Flight Instructor Simulator Instructor
Position Summary
The Simulator Instructor provides flight, ground instruction, and evaluations to initial, upgrading, transitioning and recurrent JetBlue Pilots and Gateway Select trainees.
Essential Responsibilities
- Provide flight instruction and evaluations in a full motion flight simulator and flight training devices
- Provide ground school instruction in aircraft specific and general Pilot operational subjects
- Assist with courseware development and other collateral duties associated with Pilot flight training
- Identify and recall JetBlue’s Safety Management System (SMS), Safety Policy and behavioral standards
- Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) and Safety Action Report(SAR)
- Other duties as assigned
Minimum Experience and Qualifications
- High School Diploma or General Education Diploma (GED)
- Unrestricted Federal Aviation Administration (FAA) Airline Transport Pilot (ATP) certificate with airplane category and multiengine class ratings
- 1500 hours total flight time in aircraft (including turbine helicopter, but excluding simulator and Flight Engineer)
- 500 hours in fixed wing airplanes
- One (1) year as an instructor or check airman in a certificate holder’s approved program OR One (1) year as Pilot in Command or Second in Command in a turbojet aircraft
- Ability to demonstrate a working knowledge of Microsoft Office Suite, Adobe Acrobat Reader, and the ability to use bowsers effectively including iOS
- Excellent communication skills
- Ability to think creatively
- Excellent interpersonal skills
- Problem solving skills
- Knowledge of basic computer and electronic tablet devices
- Able to read and comprehend guidance as found in required manuals
- Strong presentation skills
- Able to work varying schedules including reserve duty, weekends, evenings, holidays, and last minute drafting
- Must pass a ten (10) year background check and pre-employment drug test
- Must be legally eligible to work in the country in which the position is located
Preferred Experience and Qualifications
- Bachelor’s Degree
- FAA Medical
- Airline Transport Pilot Certificate with Airbus A320, A220 or Embraer E190 aircraft type rating
- Check Airman or Simulator Instructor experience in turbojet aircraft
Crewmember Expectations :
- Regular attendance and punctuality
- Potential need to work flexible hours and be available to respond on short-notice
- Well-groomed and able to maintain a professional appearance
- When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
- Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
- Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System
- Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
- Identify safety concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
- Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
- Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
Equipment :
Computer and other office equipment
Work Environment :
- Normal Office Environment
- Full Flight Motion Simulator
- Irregular shift work, training center is operated twenty four (24) hours per day and seven (7 ) days per week
- Occasional temporary work assignments in New York or sub bases
- Occasional on call / reserve duty
- Full-Time instructors are scheduled for 12 days off per month
Physical Effort :
- Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
SECURITY ATTENDANT
Overview
Under general supervision, the purpose of the position is to provide for the security and environmental safekeeping of an assigned location of the school district.
Such locations include, but are not necessarily limited to, parking garages, parking lots, and school campuses. Employees in this classification are responsible for ensuring all persons entering and / or exiting assigned location are authorized on the premises.
Position addresses security violations in accordance with prescribed district policies and procedures, and is responsible for reporting illegal activities to appropriate administration or enforcement entities.
Essential functions as outlined herein are performed according to assigned district location. Performs related work as directed.
Responsibilities and Qualifications
EXAMPLES OF ESSENTIAL FUNCTIONS
Responds to internal and external customers in a timely, accurate, courteous and empathetic manner representing OCPS in a positive light.
Unlocks assigned location and maintains security and environmental safekeeping of the assigned district location, i.e., school campuses, gateways, parking garages, parking lots.
Ensures students out of class have proper authorization; ensures students leaving campus are permitted to do so; reports unauthorized student departures.
Provides security for entrances and gateways by checking visitor and parent identification and authorization information;
provides direction and information as requested.
Patrols parking areas for the purpose of securing garages and lots, and to ensure all vehicles comply with parking / permitting policies and regulations.
Monitors assigned location for such environmental hazards or injurious activities, i.e., vandalism, theft, use and / or sale of illegal or controlled substances.
Maintains personal physical safety, and monitors interactions between students, staff, or other persons for proper physical behaviors.
Operates radio communication equipment in reporting and receiving information relating to duties under charge.
Secures and transports truant students or non-compliant trespassers to proper school administrators; reports to and requests assistance from enforcement personnel for those persons refusing compliance.
Assists students, staff, or other persons with vehicle problems, such as having locked keys inside their cars.
Assists in guiding school buses proper drop-off and pick-up formation; sets traffic control devices such as cones and signs as required;
maintains logs of bus arrival times.
Records various information in security and monitoring activities, i.e., recording names and arrival times, recording vehicle descriptions, preparing tardy slips, maintaining tardy lists.
Responsible for keeping up to date on current technology, as job appropriate, being used by OCPS. With the support of the district, attends training to ensure skill level in various technologies is at the level required to perform in current position.
Responsible for timely and accurate information they maintain as part of their job responsibilities.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification.
It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
MARGINAL FUNCTIONS
While the following tasks are necessary for the work of the unit, they are not an essential part of the purpose of this position and may also be performed by other unit members.
Performs related duties as directed.
MINIMUM TRAINING AND EXPERIENCE
High school diploma or GED; supplemented by up to six (6) months previous security, military or enforcement vocational training or experience, with demonstrated interpersonal communication skills for addressing potential conflicts;
or an equivalent combination of education, training and experience. Requires satisfaction of district background verification.
PERFORMANCE APTITUDES
Data Utilization : Requires the ability to review, classify, categorize, prioritize, and / or analyze data and / or information.
Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction : Requires the ability to provide guidance, assistance, and / or interpretation to others on how to apply procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization : Requires the ability to operate standard radio communication equipment when applicable to assigned district location.
Verbal Aptitude : Requires the ability to utilize a wide variety of reference, descriptive, and advisory data and information.
Mathematical Aptitude : Requires the ability to perform addition and subtraction.
Functional Reasoning : Requires ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
Situational Reasoning : Requires the ability to exercise the judgment, decisiveness and creativity required in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.
ADA COMPLIANCE
Physical Ability : Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and / or pulling of objects and materials of light weight (5-10 pounds).
Tasks may involve extended periods walking or at an assigned work station.
Sensory Requirements : Most tasks require visual perception and discrimination. Some tasks require oral communications ability.
Environmental Factors : Tasks are regularly performed with some risk of exposure to adverse environmental conditions, such as dust, humidity, rain, temperature extremes, traffic hazards, and violence.
The Orange County School District will provide reasonable accommodations to qualified individuals with disabilities to allow them to perform the essential functions of the job when such individuals request an accommodation.
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