CrossCountry Mortgage is looking for the right person to join our energetic, growth-minded, and impactful team here in the Denver Tech Center.

The Executive Assistant is responsible for providing executive administrative support to a top-producing Loan Officer in our Denver branch, and other members of the team.

They will be responsible for handling various operational functions to ensure the team is operating in an efficient manner including marketing and event initiatives, managing email and calendar / schedule management, managing the Loan Officers' phone and messages, and assisting the Loan Officer in various other days to day functions where needed.

This position requires someone who provides a high level of service and support to both internal and external customers by bringing a positive and upbeat attitude to the office and also someone who is able to think ahead and be proactive with duties on the team.

If this is you, come join our CrossCountry team! We offer great benefits, competitive pay, and a work hard play hard culture.

In-office position in Greenwood Village, CO

Compensation : $50,000+ yearly DOE

$50,000+ yearly DOE

Responsibilities :

• Maintain the Loan Officer's calendar, schedule and confirm appointments, may arrange meetings and conferences for the team
• Answer phone call inquiries and have the ability to research and resolve problems
• Proactively be able to think ahead and solve problems before they get to the Loan Officer
• Assist with event management and set up
• Manage social media accounts and post creative content
• Assist other team members and provide additional team support where needed
• Manage Loan Officers' email Inbox and be able to delegate or respond to emails

Qualifications :

• Proficiency in Microsoft Office
• Excellent customer service, written and verbal communication skills
• Ability to work well under pressure and adjust to varying workload
• Must be independent and organized
• Takes ownership and initiative
• Must have a positive attitude
• Previous experience in an Executive Assistant role preferred
• Someone who thrives in a fast-paced and ever-changing environment

About Company

CrossCountry Mortgage is more than a mortgage! When we started in 2003, our President and CEO Ronald J. Leonhardt, Jr., had the vision to become a nationwide full-service lender that could provide more to customers meeting their needs, being there every step of the way, and making homeownership dreams possible and affordable.

We’re continuing to expand our nationwide footprint, and we’re not stopping any time soon!

Come join a smart company that will help you grow both personally and professionally. With the best leadership team in the industry, and competitive pay / benefits, CrossCountry offers the full package.

Including 168 hours of PTO, a full benefits package, 401k match, and 6 paid holidays + 1 floating holiday.

Job Description

We are seeking an Project Specialist / Executive Assistant supporting the President, Global Enterprise Computing Solutions.

Candidates must have considerable experience and success working directly with Senior Executives and key internal / external stakeholders in a fast-paced global environment.

Candidates must be self-motivated, able to deal with ambiguity, change and demonstrate strong interpersonal skills / EQ with the ability to manage up, down and laterally and collaborate and build relationships across the business.

Candidates must have a demonstrated proficiency for collaboration and strong organizational skills; independently prioritizing workload to meet deadlines with ability to use business acumen & judgement to make decisions.

The ideal person is someone who thrives on seeing tasks to completion, with passion for technology.

What You’ll Be Doing :

Schedule, prepare, and facilitate key meetings; transcribe and distribute meeting minutes. Track and follow up on assigned action items.

Draft and edit communications and presentation materials

Structure and manage Leadership communications to the broader team; track responses and surface key issues for the Leadership team’s awareness and action

Own and execute cross-functional special projects, reporting key updates to Leadership stakeholders

Anticipate needs and proactively address developing issues

Work independently to perform diversified, complex and confidential duties

Screen calls and take detailed messages; provide information or redirect as appropriate

Receive and direct visitors; provide attentive support when hosting important business guests

Schedules and maintains calendar of appointments, meetings, travel itineraries (including international), expense reports and coordinates related arrangements, including screening requests for meetings / appointments

Plan conferences / events and coordinate stakeholder attendance, logistics, and agendas

Draft and review internal communications

Create executive summaries and other preparatory material for internal and external meetings, ensuring the President is fully prepared

Work with Marketing team to build Arrow and the President’s brand in social media, written communications, and presentations

Use administrative systems and technology for speed and efficiency; troubleshoot errors and engage company / department resources to gain resolution as needed

What We Are Looking For :

A minimum of 5 years prior work experience as a technical assistant / executive assistant

Prior success in assistant / project management / coordination role working closely with global executives

Previous experience working within the technology sector is preferred

A minimum of 3-5 years prior work experience in a global capacity

Goal oriented with strong ownership mentality and time management skills

Agile thinker with ability to see the big picture and outline / sequence details to achieve goals

Excellent oral, written and interpersonal communication skills

Analytical thinker with strong quantitative skills and desire for continuous learning

Ability to create, review and edit material on behalf of the President, with limited oversight

Proven Power Point proficiency including the ability to create detailed and compelling presentations used for executive-level sessions

Strong technical knowledge and interest, particularly in key Microsoft applications : Teams, Project, Word and Excel

Proficient experience using Apple products is highly preferred

Strong communication and diplomacy skills to exchange complex and / or sensitive information with multiple stakeholders, customers, and employees (internally and externally)

Excellent teamwork and collaboration skills

What's In It For You :

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

Medical, Dental, Vision Insurance

401k, With Matching Contributions

Short-Term / Long-Term Disability Insurance

Health Savings Account (HSA) / Health Reimbursement Account (HRA) Options

Paid Time Off

Tuition Reimbursement

Growth Opportunities

Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)

On-site Café with Catering Option for Busy Lifestyles (availability subject to COVID-19 office guidelines)

24 / 7 / 365 On-site Gym and Lockers, Free for Use to All Employees! (Availability subject to COVID-19 office guidelines)

Bike Racks

And more!

Annual Hiring Range / Hourly Rate :

$74,000.00 - $104,500.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and / or skill level.

The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location :

US-CO-Denver, Colorado (E Dry Creek Rd)

Time Type : Full time

Full time

Job Category : Business Support

Business Support

EEO Statement :

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.

• Provide administrative assistance, such as writing and editing email, drafting memos, and preparing communications on the executive’s behalf
• Maintain comprehensive and accurate records
• Perform minor accounting duties (expense management)
• Organize meetings, including scheduling, sending reminders, and organizing catering when necessary
• Answer CEO’s phone calls in a polite and professional manner
• Welcome visitors and identify the purpose of their visit before directing them as appropriate
• Manage the executive’s calendar, including making appointments and prioritizing the most sensitive matters

Primary Responsibilities :

• Provide sophisticated calendar management for CEO. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
• Complete a broad variety of administrative tasks that facilitate the Executive team’s ability to effectively lead the organization, including assisting with special projects;

designing and producing complex documents, reports, and presentations; collecting and preparing information for meetings with staff and outside parties.

• Compose and prepare correspondence; maintain contact lists; make travel arrangements; and complete expense reports.
• Serve as the primary point of contact for internal and external constituencies on all matters pertaining to the CEO, including those of a highly confidential or critical nature.

Prioritize and determine appropriate course of action, referral, or response, exercising judgement to reflect CEO’s style and organization policy.

Work closely with the CEO to keep him well informed of upcoming commitments and responsibilities, following up appropriately.

Act as a "barometer," having a sense for the issues taking place in the environment and keeping the CEO updated. Anticipate CEO’s needs in advance of meetings, conferences, etc.

• Maintain open communications with the Executive team, including meeting regularly; coordinating and providing information and documents as needed.
• Coordinate all Executive Team meetings and assist with staff meetings and events as needed.
• Provide "gatekeeper" and "gateway" role, providing a bridge for smooth communication between the CEO and staff, demonstrating leadership to maintain credibility, trust, and support with the Executive Team.
• Complete projects by assigning work to appropriate staff, including the Executive Team, on behalf of the CEO.
• Work with the Executive Team to coordinate the CEO’s outreach activities. Follow up on contacts made by the CEO to cultivate ongoing relationships.
• Manage all aspects of organization’s office services. Evaluate and assist in developing office policies and procedures for improved workflow and anticipate future needs as organization grows.

Assist in the selection of vendors and purchase equipment, services, and supplies necessary for operation of organization.

• Replenish office materials such as snacks, printer supplies, paper, office supplies, etc.
• Provide event management support as requested.
• Provide hospitality to all guests and help to create a welcoming environment.
• Answer CEO’s phones and respond to inquiries.
• Process and distribute daily mail.
• Invest in building long-lasting relationships both externally and internally.
• Manage petty cash reimbursements and reconciliation.
• Other projects / duties as assigned for the overall benefit of the organization.

Experience, Skills, Education and Abilities :

• Proven experience as an Executive Assistant supporting several leaders or relevant administrative support experience
• Proficient in MS Office (Outlook, Teams, Word, Excel, PowerPoint)
• Ability to prioritize, organize and plan workload effectively while multi-tasking
• Must be able to meet deadlines in a fast-paced quick changing environment
• Ability to manage multiple executive’s calendars
• A proactive approach to problem-solving with strong decision-making skills
• Professional level verbal and written communications skills
• Ability to communicate in a professional manner with team members at all levels of the organization
• Strong written and verbal communication skills
• A positive attitude when working with others
• Proactive with self-direction
• Strong attention to detail
• Honesty and Integrity
• Exempt position

Great team and environment, 5% year end bonus, excellent benefits including company paid 401K.

Position : Executive Assistant

Schedule : 8 : 00am-5 : 00pm, M-F.

Starting Salary Range : * $55,000-$68,750 annually

The stated starting salary pay range for this position is meant to reflect a range of where a typical entry level candidate would start and is not meant to be all inclusive.

Additional education and experience may result in a starting pay outside of the stated range. *

If you genuinely care about providing youth and / or adults with a sense of direction and hope, then you’ll get huge satisfaction from this role.

Your influence will not only impact the lives of youth and / or adults, but the community as a whole. Laradon staff work extremely hard and are challenged every day, but they play a key role in supporting the well-being of the individuals that we serve.

As an Executive Assistant you will be a valuable asset to Laradon’s mission by providing administrative support for the CEO, Laradon’s Board of Directors, the Laradon Foundation, Inc.

Laradon’s endowment foundation) Board of Directors, and the Executive Leadership Team (ELT), which is done under the direct supervision of the CEO.

Responsible and competent performance is required in this position of trust handling highly confidential material and information.

Independent judgment is required to plan, prioritize, and organize a diversified workload in a fast-paced environment with competing tasks and demands.

Continual attention to detail, customer service and meeting deadlines are also required.

No day is ever alike but you can generally look forward to the following responsibilities :

• In charge of all Board of Directors and ELT administration needs including scheduling meetings, email reminders, agendas for approval by the Chairman, and meeting minutes.
• Coordinate meetings and provides correspondence, notification, reports, and other documentation to the Board of Directors and its committees, the Colorado Elks Association, legislators, school superintendents, community leaders and organizations as requested by the CEO.
• Ensures Board documents (i.e. Conflict of Interest policy) and Board policies and procedures are completed and followed in accordance with bylaws.
• Ensures Laradon’s DUNs number, Better Business Bureau profile and other agency related documents are properly filed and maintained.
• Attends Business Plan meetings and updates the business and strategic plans as requested by the CEO.
• Answers phones, emails, and greets guests with professionalism and a high level of customer service.
• Establishes, develops, maintains and updates filing systems for the CEO.
• Reviews and executes all Laradon related contracts assigned by CEO.
• Gathers, analyze and summarize data for reports for the CEO.
• Responsible for special projects as assigned by the CEO.
• Serves as an ambassador and represents Laradon at appropriate business and social functions as assigned by the CEO.
• Proofreads copy for spelling, grammar, and layout, making appropriate changes.
• Other duties as assigned.

We ask that you bring the following assets :

• Must have minimum three years’ experience in administrative support position (appropriate work experience and education may be substituted for this requirement).
• Experience must include use and operation of standard office equipment, including : personal computers with a variety of software products such as Microsoft Office, website software, database and presentation software.
• Strong attention to details
• Able to handle sensitive and confidential situations with poise, tact, diplomacy and high level of interpersonal skills.
• Mobility - bending, crawling, sitting and stooping.
• Must be able to lift, push and pull 50 pounds.

We proudly support our employees by providing the following benefits for this position :

• Medical / Dental / Vision Insurance / FSA
• Voluntary Life Insurance
• Company Paid Short Term Disability
• 401(k) + 4% Match
• 11 Paid Holidays and 16 Days Paid Time Off (PTO)
• Bilingual Pay Differential
• Wellness Reimbursement - $100 per calendar year
• Tuition and Certification Reimbursement
• Student Loan Assistance
• Development, job growth, and internal training opportunities
• CDC and CDPHE protocols to ensure the safety and welfare of all employees

We believe in providing continuing education and development opportunities for our employees. To start you off right in your position, we’ll make sure you are trained in the following :

• Orientation
• Mandatory Reporting
• Incident Reporting
• First Aid / CPR
• Safety Care
• Defensive Driving
• Person Centered Training
• Trauma Informed Care

Our commitment to you :

Laradon is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our DEI policy supports and strengthens Laradon’s mission of promoting advocacy, community access and independence for the individuals we serve and celebrating the unique differences and abilities of our employees.

We honor and celebrate the contributions of ALL individuals in our workplace and in the community.

To provide culturally competent services to individuals, students, guests, and staff / employees, our hiring practices reflect our values by offering an environment that celebrates diversity and embraces inclusion.

All of our team members regardless of race, ethnicity, sexual orientation, gender identity, age, language, abilities / disabilities, veteran status, religion, citizenship, socioeconomic status, geographic region, or other defining characteristics should feel a sense of belonging and value. We applaud everyone.

Our Values :

Inclusion Compassion Advocacy Respect Empowerment

We’re looking for a professional, proactive, highly-organized executive assistant to play a key role in our growing team.

You’ll be responsible for assisting our high-level executive with administrative duties such as making travel arrangements, overseeing itineraries, answering phone calls, and managing our office filing system.

If you love the idea of stepping into a versatile role and working closely with leadership, we want to hear from you! Compensation :

$50,000

Responsibilities :

• Screen incoming information from messages, phone calls, voicemails, memos, and emails, compile information, and report to an executive
• Ensure basic bookkeeping duties are completed
• Make sure executive schedules including travel arrangements, itineraries, and team meetings, are organized and up-to-date
• Act as the main point of contact the high-level executive
• Help prepare meetings and take detailed minutes

Qualifications :

• Experience handling confidential information and adhering to strict deadlines
• 2+ years performing supportive duties in a personal assistant or executive assistant role, or similar
• Excellent communication skills, time management skills, interpersonal skills, and organizational skills
• High school diploma or G.E.D. required
• Familiar with Microsoft Office

About Company

We are the first black-owned Keller Williams Franchise in the state of Colorado. We pride ourselves on being a women-led brokerage, built on world-class training, full-time support, and a focus on building big businesses with high-achieving agents.