Job Summary : THE TEAM

THE TEAM

The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products / platforms.

THE ROLE

As part of the Event Management team, you will support Ticketmaster clients in all their event management needs. This includes building events and making updates to events based on work requests from clients.

RESPONSIBILITIES

This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output.

The tool knowledge set for the position includes Host and Host applications, EventPro, EMT and TM1 suite products.

  • Meet and exceed Event Management service level agreements
  • Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
  • Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
  • Establish and develop relationships with assigned clients
  • On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
  • From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management

REQUIREMENTS

  • 1+ years experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
  • Service oriented, with strong organizational and communication skills
  • Able to successfully handle multiple priorities
  • Certain degree of creativity, latitude, and problem solving is required
  • Box Office experience a plus
  • Overall awareness of the entertainment business is important
  • Knowledge of how TM departments impact on one another, and on outside clients is a plus
  • Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
  • Excellent written and oral communication skills, good organizational skills, and attention to detail
  • Must be computer literate with excellent data entry skills
  • H. S. diploma or equivalent required. BA / BS degree is preferred
  • COVID-19 vaccination will be required for this position subject to legally valid exemptions

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love.

As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.

If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values :

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.

Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.

Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Apply Now

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Job Summary : THE TEAM

THE TEAM

The Field Operations team builds and maintains relationships with various clients to understand the essentials of their business practice, ensure their business objectives are met and clients are able to utilize the various Ticketmaster products / platforms.

THE ROLE

As part of the Event Management team, you will support Ticketmaster clients in all their event management needs. This includes building events and making updates to events based on work requests from clients.

RESPONSIBILITIES

This position involves collecting, reviewing, and inputting accurate data into Ticketmaster Host system following procedural best practices and established standards, then verifying the output.

The tool knowledge set for the position includes Host and Host applications, EventPro, EMT and TM1 suite products.

  • Meet and exceed Event Management service level agreements
  • Accurately input event data into Ticketmaster Host system and identify and resolve event related errors
  • Work with clients, promoters, and internal departments such as marketing, accounting, customer service, event operations and support and client support, when creating events and distributing information regarding those events
  • Establish and develop relationships with assigned clients
  • On-Call schedule rotation amongst the team; after hour, weekend and holiday client support responsibilities
  • From time to time, will be responsible for other duties as assigned by, but not limited to, Senior Event Specialist, the EM Manager, or the Regional Director of Event Management

REQUIREMENTS

  • 1+ years experience with the Ticketmaster System, or related field experience, with some exposure and knowledge of the Ticketmaster system
  • Service oriented, with strong organizational and communication skills
  • Able to successfully handle multiple priorities
  • Certain degree of creativity, latitude, and problem solving is required
  • Box Office experience a plus
  • Overall awareness of the entertainment business is important
  • Knowledge of how TM departments impact on one another, and on outside clients is a plus
  • Must have the ability to accommodate a flexible schedule including some Saturdays, evenings, and holidays
  • Excellent written and oral communication skills, good organizational skills, and attention to detail
  • Must be computer literate with excellent data entry skills
  • H. S. diploma or equivalent required. BA / BS degree is preferred
  • COVID-19 vaccination will be required for this position subject to legally valid exemptions

LIFE AT TICKETMASTER

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love.

As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.

If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

Our work is guided by our values :

Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team

Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.

We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.

It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.

We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.

We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law.

As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations.

Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek.

Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process.

Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner.

Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.

Full-time
APPLY

Event Coordinator

Axelon Services Corporation Boston, MA
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Job Title : Event Coordinator

  • Part time Role - 20-25 hours per week
  • Local to Boston, will be in the office 1-2 days per week (as needed)

Job Summary :

  • Responsible for providing meeting, event and administrative support, technology support, and task-based activities from a four-person Events team.
  • This is a highly detail-oriented role, one that requires managing multiple tasks simultaneously and meeting stringent deadlines.
  • Professional composure and business maturity is imperative.
  • Strong Excel skills are required, as much of the position will focus on expenses, invoicing, budget tracking and management.

Job Responsibilities

  • Manages team s purchasing card (Pcard) expenses and invoices; manages the on boarding of new vendors into OneGL.
  • Maintains event spend for both calendar years that events straddle.
  • Creates and maintains event project plans in SmartSheet.
  • Maintains / Organizes registration reports and tracks all events and broker attendance.
  • Provides general office support, including but not limited to : namebadges, PowerPoint presentations, survey result compilation, executive briefing book production, shipping, storage closet maintenance, etc.
  • Assists with internal team meetings, tracks project deliverables, distributes meeting material, and provides administrative support across Marketing as needed.
  • Oversees activity in team s mailbox.
  • Assists in event support across GRS as needed.

Preparation, Training and Experience

  • Bachelor s degree or equivalent.
  • Strong project management skills, with high attention to detail.
  • Proficiency with MS Office products, especially Excel; Smartsheet skills preferred.
  • Strong communication skills (both written and verbal)
  • Ability to quickly learn and utilize event-related technologies.
  • Demonstrated ability to organize multiple tasks simultaneously, shift priorities, and manage multiple stakeholders expectations.
  • Customer-centric team player who consistently demonstrates strong interpersonal skills.
  • Located in Boston; works remotely and in-office.
Part-time
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Event Coordinator

Trade Boston, MA
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TRADE An Award-Winning Greek Restaurant is looking for a passionate, entrepreneurial and focused Event Coordinator to join our Hospitality Group.

As the Event Coordinator, you will be the first point of contact for our guests looking to book our event spaces, and are responsible to deliver amazing and prompt guest service.

You are also responsible for being an expert in our food and logistics. You will handle intake of all event inquiries, correspond with the guest to meets their every need, finalize a contract, communicate to the team, and execute the event.

This is a Full-Time position, requiring 30-40 hours weekly, with the expectation that you will be on-site for these hours.

Your first priority is booking events and overseeing their execution. Your secondary priority is to build relationships with our potential clients, to that end during the slower periods you may be asked to fill a maître’d role being the first point of contact for potential clients.

You must be organized, professional, prompt, have a sense of urgency and give excellent customer service. This is a customer-facing position, and professional demeanor is expected at all time.

This is a full time position. You are benefits eligible. Compensation packages start with a base hourly ( $25-$29 / hr) and you’ll make commission from everything you sell.

You will work directly under our Company’s Director of Sales.

Trade is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief.

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Senior Meeting and Event Planner

Recorded Future Boston, MA
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Apply Now

Senior Meeting and Event Planner

at Recorded Future (View all jobs) Boston, MA

With 1,000 employees, over $250M in sales, 1,500+ clients, and rapid year-over-year growth, Recorded Future is the world’s most advanced, and largest, intelligence company!

We are seeking a Corporate Senior Meeting & Event Planner to partner with the organization in delivering skillful meeting planning for a variety of meeting types.

This role will be a hyrbid position, and responsibilities will be split between meeting, event planning and procurement, in particular reviewing and negotiating contracts.

This detailed oriented role is responsible for managing all aspects of a successful meeting not limited to curating attendee communications, logistics, sourcing and working with the cross functional planning teams on roles responsibilities, updates, timelines and deliverable throughout the entire meeting planning process.

In addition, this person will

Reporting to the Senior Director of Procurement, Meetings & Events and Global Travel you will be a key member of the team.

What you’ll do as Senior Meeting and Event Planner :

  • Lead, plans and executes internal and external face to face and virtual meetings globally
  • Manages hotel, venue, and vendor contracting and negotiations, securing the best possible terms and cost savings to stay in line with budget
  • Develop RFPs and RFIs along with evaluation criteria, industry benchmarking, and negotiation strategy when required
  • Facilitate and manage a high volume of tasks within a demanding and rapidly changing environment
  • Provides superio customer service during the planning process and on-site
  • Proficient in Cvent, the company's meeting management tool
  • Experience in strategic sourcing with a proven track record of contract negotiations and documented savings
  • Demonstrated success producing high-quality deliverables on time and within budget in a fast paced, high growth, environment
  • Ability to influence and partner with business colleagues throughout the organization
  • Advanced skills in Excel with the ability to tell stories with data
  • Ability to travel domestically and globally when required
  • Manage companies on-line booking tool relating to meeting invites and flight analysis
  • Procure other goods and services for the organization not relating to meeting management
  • Benchmarking analytics of cost of events
  • Procuring for all meeting and event requests
  • Supports any ad-hoc request

What you’ll bring as the Senior Meeting and Event Planner :

  • Requires 6+ years of Corporate Meeting and Event Planning Experience
  • Highly proficient with Cvent Platform
  • Experience with Ironclad or similar contract management system
  • Experience with data analysis
  • Bachelor’s Degree
  • Proficient with Microsoft office suite
  • Project Management

This position is full-time and Hybrid in our Somerville, MA headquarters.

Why should you join Recorded Future?

Recorded Future employees (or Futurists ), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically.

Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.8-star user rating from Gartner and 8 of the top 10 Fortune 100 companies as clients.

Full-time
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Recruitment Event: BPS x IFSI Hiring Event

Boston Public Schools Boston, MA
APPLY

Join Boston Public Schools Recruitment Team and various departmental representatives for an exclusive hiring event at Immigrant Family Services Institute, Inc IFSI on July 12th, 2023 from 10am to 1pm.

There will be onsite job screenings for cafeteria and custodial workers, lunch and bus monitors for Boston Public Schools held in person at IFSI Building : 1626 Blue Hill Avenue in Mattapan, MA.

Click on "Apply to this Position" to RSVP for the Recruitment Event : BPS x IFSI Hiring Event on 7 / 12 / 23 from 10 : 00am to 1 : 00pm.

Please visit the teachboston.org website events page to sign up for future sessions.

Full-time
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