Environmental Services Technician - Housekeeper

Job ID : 23-32326

Type : Regular Full-Time

Multiple Locations - Mid-Willamette Valley

Overview

Your attention to detail will leave a lasting impression on patients, visitors and staff. As you maintain the cleanliness and safety of rooms, patient care areas, offices, hallways and other assigned areas, you will set the tone for a healthcare environment that seeks to make life better for patients, the community and each other.

Responsibilities

Assigned area is maintained in an aseptically clean and aesthetically pleasing manner to guests and co-workers.

Tools, equipment and supplies are utilized to obtain maximum efficiency and safety.

Completes all job assignments per scheduled requirements. Work schedules are completed efficiently and safely.

Communication is effective, open and respectful to all customers.

Qualifications

Ability to communicate, read and write in English. Basic familiarity with computers preferred.

LEGACY'S VALUES IN ACTION :

Follows guidelines set forth in Legacy's Values in Action.

Equal Opportunity Employer / Vet / Disabled.

PI224091811

Environmental Services Department Manager

US-OR-PORTLAND

Requisition ID : 2023-527269

Shift : 1st Shift / Day Shift

Overview

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market.

For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies , we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities.

Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren't afraid to roll up your sleeves, and go beyond to get the job done.

You have a passion and desire to deliver the highest customer and resident experience every day.

What We Offer

HCSG offers a comprehensive array of benefits to support our associates and their family's health and well-being. Our goal is to promote welfare and health and enhance our associates' and their families' overall quality of life.

• Benefits - FREE Telemedicine and Prescription Discount Program along with an array of medical, dental, vision, and other supplemental health plans.
• Availability based on state.
• Training - We take the development and education of our associates very seriously. Our promotions-from-within philosophy opens the door to a stimulating and robust career with HCSG!
• Employee Assistance Programs - FREE access for employees and their families for health, financial, and family services to support our employees' welfare and mental and physical health.
• Employee Recognition Programs - We strive to recognize employees who live out our Company Purpose and are committed to #GoingBeyond for our Client, Resident, and Employee Communities!
• Going Beyond Assistance Fund - A 501(c)(3) nonprofit formed by HCSG to serve as a charitable employer-sponsored disaster relief organization to provide emergency, hardship, and disaster assistance, to HCSG employees and their dependents or family members.
• Paid - Holidays and Vacation for eligible employees.
• Nationwide Opportunities - Transfers are available Nationwide - great for active Military and Family!

Keeping You Safe

• The safety and health of our employees and that of the resident communities that we serve are our Company's most significant priority.
• Personal Protective Equipment - All employees will be provided and required to wear appropriate PPE for all functions.
• COVID-19 Vaccination - Employees will be required to comply with all policies, as required by State, Local, and / or our Customers.

Why HCSG

At HCSG, you will find an environment that is fulfilling, collaborative, committed, stimulating, and structured to help you succeed in serving our communities.

We offer engaging opportunities for every phase of your career. HCSG is committed to providing growth and leadership opportunities to see you succeed!

Position Summary

Department Manager - Manage and supervise the housekeeping, laundry, and floor care staff; at a single site according to policies and procedures and federal / state requirements.

Responsible for performing and leading teams to complete light housekeeper, heavy housekeeper, and laundry aide duties on varying shifts.

Training & Development - Leads staff training, quality control, and in-servicing. Coordinates and ensures the satisfactory and timely completion of project and program work done in the building on varying shifts.

Tour the building several times per day to assess work quality using QCIs for documentation purposes.

• Reporting - Maintain income and expenditures, supplies, personnel, and equipment records.
• Communication - Acts as liaison between building occupants or administrators and HCSG staff. Communicates effectively with all directives from managers, building occupants, and administrators to HCSG staff.
• Safety - Utilize protective gear in all appropriate functions. Responsible for assisting in the training of safe and proper mixing and use of cleaning solutions while adhering to all safety precautions.

Reporting equipment / cleaning product needs and or malfunctions to supervisor in a timely fashion. Ensure the established standards, safety, and quality guidelines are met.

Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is achieved at all times.

Follow proper reporting, isolation, and handwashing procedures / techniques. Assist in implementing training, quality control procedures, and in-servicing of housekeeping staff.

Punctuality - Consistent attendance and punctual arrival. Timely completion of assigned cleaning area according to schedule.

Respond to the paging system in a timely and appropriate manner.

• Customer Experience - Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
• Resident Experience - Positive, pleasant, and tactful interactions with residents, staff, and facility guests.

Qualifications

• Demonstrate a positive attitude with the ability to follow oral and written instructions, and perform routine, repetitive tasks daily.
• After completing all appropriate training, utilize leadership skills to accomplish all responsibilities without supervision and do so without injury to oneself or other individuals.
• A high school diploma or equivalent is preferred.
• Two years' experience in Environmental Services in a healthcare environment and personnel supervision is desired.
• Must be able to speak, read and write English to communicate effectively with others.
• Must be able to be at work as scheduled and on time.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and / or Customers.
• Must be able to lift / carry a maximum of 50 pounds, push / pull a maximum of 50 pounds, stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Must live in the service area.

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes.

HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities.

We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.

PI222411990

Description :

Responsible for direction and management of assigned staff performing cleaning and Environmental Services project work. Supports scheduling and or schedules staff, coordination of conference room setups, bed making, linen delivery / inventory control, and outside contract services.

Scope of work involves 24 / 7 operations in various settings, including Hospital, operating rooms, medical offices and administrative office buildings.

Essential Functions :

Supervises staff. Hires, terminates, and issues corrective action. Oversees and manages staff performance in several locations in order to achieve quality standards, assure compliance with department and organization policies and procedures, and labor agreements.

Maintain staffing necessary to achieve established service levels.

Manages finances within budget allocations. Looks for opportunities to reduce cost; actively seeks opportunities to save cost and rolls this accountability down to the front line staff.

Actively manages attendance and performance to maximize cost efficiency. Manages and maintains inventory of supplies and linen within established par levels actively adjusting as needed to meet both customer need and actual utilization.

Performs inspections with assigned EVS staff in order to evaluate / monitor performance, customer satisfaction, and compliance with infection control and OSHA requirements.

Ensures general inspections are completed routinely and formal inspections are completed monthly in all assigned buildings / areas.

Meets with Building Managers and key customers to insure satisfaction with service provided.

• Coordinates services with contract vendors / providers.
• Ensures compliance with Federal, State, Local laws / regulations and licensure / accreditation standards (JCAHO).
• Perform other duties as required.

Basic Qualifications :

Experience

• Minimum two (2) years of supervisory / leadership experience.
• Experience in word processing and spreadsheet applications.
• Demonstrated experience building a strong culture of teamwork and service excellence.

Education

High School Diploma or General Education Development (GED) required.

License, Certification, Registration

Valid driver's license.

Additional Requirements :

• Demonstrated ability to build strong teams with a high service ethic within a diverse workforce.
• Working knowledge of; industry standards, hazardous / medical waste management, infection control techniques, sanitation protocols, appropriate cleaning methods, systems and equipment related to Environmental Services Operations.
• Ability to read and write in English.
• Demonstrated effective written and verbal communication skills.
• Supervisory skills, including interviewing, organizing, planning, and problem solving skills.
• Customer focused with excellent customer service skills.
• Ability to travel to multiple locations throughout the service area.

Preferred Qualifications :

• Minimum seven (7) years of experience as a supervisor / manager.
• Experience providing EVS services in a health care setting.
• Experience with budget management and reporting preferred.
• Experience managing staff in multiple locations preferred.
• Experience maintaining work hour / payroll records preferred.
• Bachelor's degree in business related field OR four (4) years of experience in a directly related field preferred.
• Certificate in Supervision or an equivalent combination of knowledge and experience preferred.
• Certification from ASHES (American Society for Healthcare Environmental Services) or other equivalent organization preferred.
• Bilingual in English and Spanish / other language commonly spoken in communities served by KPNW preferred.
• Comprehensive knowledge of infection control, sanitation, and cleaning methods applicable to a health care environment preferred.
• Thorough knowledge of floor care / cleaning industry standards preferred.
• Proficient with Microsoft Word, Excel, Lotus Notes and Power Point preferred.

Environmental Services Supervisor(00031175)

Description

Environmental Services Supervisor

JOIN AN OUTSTANDING TEAM!

If your answer is all of the above, consider becoming a Environmental Services Supervisor at Marquis Companies. It’s an opportunity for compassionate people to make a difference in a highly supportive and rewarding environment.

Simply put, as the Environmental Services Supervisor you will plan, organize, develop and direct the overall operations of this department.

You will ensure that our facility’s general areas and resident rooms are clean and present well; and that an adequate supply of laundry / linen is on hand at all times to meet the needs of the residents.

Other duties include assisting in training of housekeeping personnel, monitoring housekeeping / laundry procedures, and ensuring that our facility remains clean, safe, and sanitary.

Marquis operates 26 senior care facilities in Oregon, Nevada, California, and provides rehab and pharmacy services across the nation.

You’ll be joining a family of more than 4,000 employees, and one purpose unites us all to be champions of every journey.

In addition to a wide variety of career opportunities, we offer a comprehensive benefits package that can include :

• Competitive Wages
• Paid Vacation and Sick Time
• Medical, Dental, and Vision Insurance
• Life insurance, short term disability, AD&D coverage
• Flex Spending for Medical & Dependent Care
• 401(k) Plan with Employer Match
• Continual growth opportunities & up to $25,000 towards ongoing education
• Uniforms provided upon hire & on employment anniversary
• Employee Referral Bonus
• Employee Assistance Program
• Employee cell phone discount
• Vital Life Foundation contribution for non-profit Volunteer hours

Qualifications

• High School diploma or GED equivalent is preferred.
• Experience in a similar position in a healthcare facility or a hotel, and experience supervising staff is required for this position
• Must be able to read, write, speak and understand the English language.
• Must possess the ability to deal tactfully with staff, residents, family members, visitors, government agencies / personnel and the general public.

Overview

The purpose of this position is to supervise, schedule, and develop EVS staff to meet the needs of patients, visitors, and staff.

Function / Duties of Position

This position is responsible for providing direct supervision over EVS Technicians, assigning work, developing staff schedules, addressing patient and visitor requests, ensuring the completion of work to the standard, and ensuring excellence in maintaining a clean, safe, orderly and attractive patient care environment.

In addition, this position is charged with upholding the mission of the department and organization through continuous improvement.

Required Qualifications

• High School Diploma
• 5 years of lead or supervisory experience; or
• 2 years of lead or supervisory experience with an Associate’s degree
• 1 year of lead or supervisory experience with a Bachelor’s degree
• Customer service focus.
• Proficient skills in English language : reading, writing, verbal.
• Ability to manage, prioritize, and follow through all assigned tasks.
• Ability to self-manage.
• Computer skills : Word, Excel, Outlook, ability to learn and operate various software programs.
• Excellence attendance, punctuality and preparedness for work.
• Ability to train and develop staff
• Ability to work with highly diverse population
• Ability to give and receive feedback in a constructive manner
• Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications

• Associates or Bachelor’s degree
• Lead or supervisory experience in a hospital setting
• Experience in Environmental Services, Housekeeping, or Custodial Services
• Epic experience
• Previous experience in performance improvement tools such as lean, continuous quality improvement, etc
• Experience in academic healthcare or other matrix organizations
• Experience in union environment
• Experience in a high volume customer service environment
• CHEST Certification

All are welcome

Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status.

Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply.

To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or

Software Powered by iCIMS