Summary

Mercy Medical Center , recognized by Newsweek as one of America’s Most Trustworthy Companies and America’s Greatest Workplaces for Women in 2023, is hiring Entry Level Help Desk support! Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

Mercy’s Entry Level Help Desk benefits :

• Paid time off (PTO) & company paid holidays
• Tuition reimbursement
• 403(B) retirement plan with generous company match and catch up provision
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
• Competitive health, prescription, vision and dental benefits & wellness credit
• Employer paid short & long term disability benefits
• Discounts on auto & home insurance and Verizon plans
• Pet Wellness coverage, legal assistance and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities

The Help Desk is responsible for the diagnosis of computer related problems and requests from all Mercy employees, contractors and physicians.

The Help Desk conducts problem analysis, research, and troubleshooting in a remote environment, utilizing remote control software.

The Help Desk maintains a broad knowledge of computer technology, equipment, systems and participates in professional development activities as appropriate.

Escalates to appropriate resources if unable to resolve problems and requests.

Requirements

• Must possess a high school diploma or GED
• Associate degree preferred
• One to two years working knowledge of PC software and hardware; technical support experience preferred
• Hospital IT experience preferred.
• Computer technology including system software, hardware, networking. Analytical capability to research and resolve technology issues / problems.

Customer Service / Communication skills, verbal and written.

Must be knowledgeable in computer duties, use of equipment, etc.

OfficeNonMed

Customs and Border Protection Technician (CBP Technician)

Become a Customs and Border Protection Technician (CBP Technician) with the Office of Field Operations at U.S. Customs and Border Protection (CBP).

Apply your expertise in office administration by performing work to support CBP Officers, Agricultural Specialists, and other CBP Specialists and Officers.

Duty locations include Atlanta, Baltimore, Boston, Buffalo, Chicago, Detroit, El Paso, Houston, Laredo, Los Angeles, Miami, New Orleans, New York, Portland, San Diego, San Francisco, San Juan, Seattle, Tampa, Tucson.

Applicants will be able to select one Field Office when they submit their application and can be offered any location within that Field Office that has a vacancy.

Typical work assignments include :

• Assisting and providing support to CBP Officers and Agricultural Specialists on inspection, intelligence, analysis and examination of passengers, baggage conveyances and cargo.
• Operating scanning equipment to review contents of packages; and, screening incoming parcels for completeness of declarations, admissibility, entry status, and contraband.
• Examining cargo and merchandise; applying appropriate tariff number, value, and rate of duty and tax to merchandise; comparing passenger baggage to declarations.
• Preparing complex broker / importer cases for decision by specialists; and reviewing declarations and cargo manifests for completeness and compliance with applicable regulations.
• Coordinating and processing of data (permits, entries, declarations) into various automated systems.

Salary and Benefits

This position starts at a salary of $37,696 (GS-05, Step 1) to $60,703 (GS-07, Step 10) with promotion potential to $60,703 (GS-7 Step 10).

It is being filled at the GS-5, GS-6 or GS-7 grade levels. See Qualifications section below to determine which grade level for which you qualify based on your experience and education.

Employees receive the full package of federal employment benefits that include health and insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional 401(k) offering.

Qualifications

Experience : You qualify for the GS-05 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as :

• Maintaining and preparing files, records, and correspondence
• Entering information into automated systems
• Performing query functions to obtain information.
• Collecting fees for applications and services

Education Substitution for the GS-5 grade level : You may substitute the successful completion of a bachelor’s degree or a full four-year course of study in any field leading to a bachelor’s degree for the experience required at the GS-5 grade level.

This education must have been obtained in an accredited college or university.

Experience : You qualify for the GS-06 grade level if you possess one (1) year of specialized experience equivalent to at least the next lower grade level, performing duties such as :

• Providing technical and clerical duties in support of inspection functions
• Conducting searches of records and automated systems
• Reviewing documents for accuracy and validity
• Providing information to brokers, prospective importers, and other inquiries

• Conducting inspections of baggage, packages, cargo, parcels, and / or persons
• Reviews documents for completeness and ensure compliance with laws, policies, rules, and regulations.
• Reconciling accounts and resolves and corrects errors.
• Responding to complaints and inquiries from internal and external customers

Note : There is no education substitution for the GS-6 or GS-7 grade level.

How to Apply

Click this site’s APPLY link to access the official Job Opportunity Announcement (JOA) on USAJOBS.gov, the federal government’s official employment site.

You will be linked to the CBP Technician GS-5 / 6 / 7 grade level announcement. At that site you will learn what documents you will need to submit and exactly how to submit your application package, which will include your resume and an online assessment questionnaire.

You will also learn about the competencies on which you will be assessed.

The closing date for this employment opportunity is April 10, 2023.

Interested in other career opportunities with CBP? Visit www.cbp.gov / careers and check the CBP calendar at www.cbp.gov / cbp-events-calendar frequently for upcoming informational webinars, in-person recruiter events, and virtual career events.

Additional information :

Frequency : Per year

Employment type : Full-time

As our Data Entry Specialist, you'll play a crucial role in ensuring the accuracy and efficiency of our database systems.

Your keen eye for detail and commitment to excellence will help us maintain our high standards for data integrity, and your contributions will directly impact our business decisions and success.Responsibilities :

• Accurately inputting and updating data in our database systems
• Reviewing data for inconsistencies or errors and correcting any incompatibilities
• Analyzing and organizing raw data to provide clear and accurate information for our teams
• Maintaining confidentiality and security of all data
• Collaborating with team members to ensure all necessary data is collected and entered promptly
• Creating and managing spreadsheets with large numbers of figures
• Producing reports to present data in an understandable format
• Regularly updating and maintaining detailed records and files
• Complying with data integrity and security policiesQualifications :
• High school diploma or equivalent required; associate's or bachelor's degree in a relevant field is a plus
• Proven experience as a Data Entry Specialist or similar position would be advantageous but not mandatory
• Proficient in relevant computer applications such as MS Office
• Strong knowledge of databases and data processing tools
• Excellent attention to detail and accuracy
• Solid understanding of data confidentiality principles
• Strong written and verbal communication skills
• Ability to work independently and as part of a team
• Excellent time management skills, with the ability to prioritize tasks effectivelyBenefits :
• A fully remote working environment, offering the flexibility to work from anywhere
• Competitive compensation package, with opportunities for bonuses and raises
• Comprehensive health, dental, and vision insurance
• Generous vacation time and paid holidays
• Supportive and inclusive company culture that promotes employee wellness and work-life balance
• Chance to be part of a rapidly growing company with opportunities for career progressionAt our company, we firmly believe that our employees are our greatest asset.

We are committed to fostering a work environment that is supportive, inclusive, and rewarding. We provide opportunities for personal and professional growth, and we encourage our team members to continually challenge themselves and expand their skill sets.

If you are ready to take a step forward in your career and make a real impact, we want to hear from you.

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