Mercy Medical Center Jobs (9)

Summary

The Call Center Operator answers multi-line phone system and accurately and professionally directs and assists callers, schedules appointments and takes accurate and thorough messages for the appropriate provider following office protocols.

Requirements

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience :
• One year of medical office experience preferred. Previous experience in a call center preferred.

SPECIFIC REQUIREMENTS

• Knowledge, Skills and Abilities : Microsoft Word, Power Point, ExcelMicrosoft OutlookMeditech (if applicable to position)Epic (if applicable to position)Performance Manager / NetLearning
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following :
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• Other Requirements :
• Knowledge of medical terminology preferred.

Summary

Mercy Medical Center , recognized by Newsweek as one of America’s Most Trustworthy Companies and America’s Greatest Workplaces for Women in 2023, is hiring Entry Level Help Desk support! Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

Mercy’s Entry Level Help Desk benefits :

• Paid time off (PTO) & company paid holidays
• Tuition reimbursement
• 403(B) retirement plan with generous company match and catch up provision
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
• Competitive health, prescription, vision and dental benefits & wellness credit
• Employer paid short & long term disability benefits
• Discounts on auto & home insurance and Verizon plans
• Pet Wellness coverage, legal assistance and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities

The Help Desk is responsible for the diagnosis of computer related problems and requests from all Mercy employees, contractors and physicians.

The Help Desk conducts problem analysis, research, and troubleshooting in a remote environment, utilizing remote control software.

The Help Desk maintains a broad knowledge of computer technology, equipment, systems and participates in professional development activities as appropriate.

Escalates to appropriate resources if unable to resolve problems and requests.

Requirements

• Must possess a high school diploma or GED
• Associate degree preferred
• One to two years working knowledge of PC software and hardware; technical support experience preferred
• Hospital IT experience preferred.
• Computer technology including system software, hardware, networking. Analytical capability to research and resolve technology issues / problems.

Customer Service / Communication skills, verbal and written.

Must be knowledgeable in computer duties, use of equipment, etc.

OfficeNonMed

Summary

Mercy Medical Center, the only midsize hospital in the state of Maryland named a Best Employer by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Becker’s Healthcare is hiring a Finance Intern! Come join our family of dedicated professionals!

Mercy’s Intern benefits :

• 403(B) retirement plan
• McAuley Awards Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
• Discounts on auto & home insurance and Verizon plans
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities

Gain exposure and knowledge of : systems, analytics, and tasks that contribute to the daily workings of a healthcare finance team!

• Work with Financial Analysts to provide analysis as needed related to revenue, volume and expenses.
• Work with Finance Team to reconcile supply & drug cost.
• Assist in Decision Support analytics
• Learn revenue and cash reports through Mercy’s Epic.
• Work with Finance team to develop monthly and year-end financial projections and forecasts.
• Provides monthly analytical support to department managers.
• Assists finance manager with special projects.

Summary

The Shift Supervisor directs assigned housekeeping personnel in the use of proper housekeeping and sanitation practices throughout the facility during their respective shift;

coordinates, directs and inspects the work of assigned personnel; conducts training and insures compliance with all JCAHO regulations and Mercy policies.

Submits supply and minor equipment requirements to Operations Manager for action; Fills in during personnel shortages as required : assists Operations Manager in providing outstanding customer service.

Requirements

License Requirements : N / A

Certification Requirements : N / A

Age Specific Care Provided For : N / A

Knowledge, Skills and Abilities : Computer proficiency and technical aptitude with the ability to utilize one or more of the following :

• Microsoft Word, Power Point, Excel
• Microsoft Outlook
• Meditech (if applicable to position)
• Epic (if applicable to position)
• Performance Manager / NetLearning
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.

Other Requirements : All housekeeping functions to include, general and deep cleaning and sanitization, floor scrubbing, stripping, waxing and buffing.

Education and Work Experience :

• High School Diploma or GED
• Minimum of 3 years as general houskeeper with floor technician experience.

Summary

Now offering a $1,500 sign on bonus for Medical Assistant new hires!

Effective May 1, 2023 and expires June 30, 2023. Applicable only for MA positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

The Medical Assistant demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served by their department.

Additionally, the MA demonstrates competency in applying these principles when providing individualized care to specific patients.

Assists the MD / NP / PA in performing procedures. Operates, maintains and calibrates all equipment.

Requirements

Education and Work Experience : High School Diploma or GEDA minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic

SPECIFIC REQUIREMENTS

Certification Requirements : CPR-preferred Age Specific Care Provided For : AdolescentsAdultsGeriatrics Knowledge, Skills and Abilities : Microsoft Word, Power Point, ExcelMicrosoft OutlookMeditech (if applicable to position)Epic (if applicable to position)Performance Manager / NetLearningComputer proficiency and technical aptitude with the ability to utilize one or more of the following : Must be able to read, write, and speak the English language in an understandable manner.

Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.

Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.

Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.Must be able to follow written and oral instructions.

Other Requirements : Required to travel to satellite offices

Summary

The Patient Service Associate is responsible for greeting and registering patients when they enter the practice. They play a pivotal role in a positive patient experience, as they are the first person a patient will come in contact with when scheduling an appointment or arriving to the office.

The Patient Service Associate is responsible for all front desk operations, which include, but are not limited to :

• Scheduling patients
• Answering phones
• Scanning medical records
• Triage patient phone calls for severity / importance
• Collection of insurance information and verification or benefits
• Charge entry and payment posting.

Every employee is expected to support the goals and mission of Mercy Medical Center, in particular, the commitment to providing all patients easy access to high quality care, service and value.

Mercy requires that all employees uphold its mission, including confidentiality of all patient and financial information and treating all patients with dignity and compassion.

Requirements

Requirements :

• Education : High School Diploma or GED
• Previous experience in a Medical Office is preferred but not required
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees
• Adapt to the changing needs of the organization, its patients and the market
• Actively contribute to a positive, congenial working environment
• Actively contribute to enhancing patient experience

Summary

Now offering a $1,500 sign on bonus for Medical Assistant new hires!

Effective May 1, 2023 and expires June 30, 2023. Applicable only for MA positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

The Medical Assistant demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served by their department.

Additionally, the MA demonstrates competency in applying these principles when providing individualized care to specific patients.

Assists the MD / NP / PA in performing procedures. Operates, maintains and calibrates all equipment.

Requirements

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience :
• High School Diploma or GED
• A minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic

SPECIFIC REQUIREMENTS

• Certification Requirements :
• CPR-preferred
• Age Specific Care Provided For :
• Adolescents
• Adults
• Geriatrics
• Knowledge, Skills and Abilities : Microsoft Word, Power Point, ExcelMicrosoft OutlookMeditech (if applicable to position)Epic (if applicable to position)Performance Manager / NetLearning
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following :
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• Other Requirements :
• May be required to travel to satellite offices

Summary

Now offering a $1,500 sign on bonus for Medical Assistant new hires!

Effective May 1, 2023 and expires June 30, 2023. Applicable only for MA positions in the Centers of Excellence and Maryland Family Care practices, of which this role applies to.

The Medical Assistant demonstrates knowledge of the principles of growth and development appropriate to the ages of patients served by their department.

Additionally, the MA demonstrates competency in applying these principles when providing individualized care to specific patients.

Assists the MD / NP / PA in performing procedures. Operates, maintains and calibrates all equipment.Peds experience preferred.

Requirements

EDUCATION AND WORK EXPERIENCE

• Education and Work Experience :
• High School Diploma or GED
• A minimum of one year experience is preferred as a Medical Assistant or EMT-Paramedic

SPECIFIC REQUIREMENTS

• Certification Requirements :
• CPR-preferred
• Age Specific Care Provided For :
• Adolescents
• Adults
• Geriatrics
• Knowledge, Skills and Abilities : Microsoft Word, Power Point, ExcelMicrosoft OutlookMeditech (if applicable to position)Epic (if applicable to position)Performance Manager / NetLearning
• Computer proficiency and technical aptitude with the ability to utilize one or more of the following :
• Must be able to read, write, and speak the English language in an understandable manner.
• Must be able to work independently and possess the ability to make independent decisions when circumstances warrant such action.
• Must possess the ability to effectively communicate and deal tactfully with other personnel, visitors, patients, physicians, customers, and the general public.
• Must be flexible, have personal integrity, and the ability to function effectively as a team with other employees.
• Must be able to follow written and oral instructions.
• Other Requirements :
• May be required to travel to satellite offices

Summary

Mercy Medical Center, the only midsize hospital in the state of Maryland named a Best Employer by Forbes Magazine and recognized as one of the Top 150 Places to Work in Healthcare by Becker’s Healthcare is hiring an Outpatient Social Worker to join our Population Health team! Come join our family of dedicated professionals! Military veterans are also encouraged to apply!

Mercy’s Outpatient Social Worker benefits :

• Paid time off (PTO) & company paid holidays
• Tuition reimbursement
• 403(B) retirement plan with generous company match and Catch Up provision
• McAuley Awards Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values
• Competitive health, prescription, vision and dental benefits & wellness credit
• Employer paid short & long term disability benefits
• Discounts on auto & home insurance and Verizon plans
• Pet Wellness coverage, legal assistance and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Referral bonus opportunities
• Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities

The Outpatient Social Worker provides resource navigation and counseling services to patients of all ages through development and implementation of an individual plan of care which includes assessment and resource linkage based on needs of patient and family.

Requirements

Outpatient Social Worker Licence / Education Requirements :

• Must possess a degree in : Social Work.
• License Requirements : Minimum of LSWA, LGSW or LCSW. LCSW-C preferred
• Must be licensed by the Maryland Board of Social Work Examiners.
• Fluency in Spanish preferred

Successful candidates must possess the following :

• Accurate verbal and written expression
• Work organization, problem solving Psycho-social counseling
• Conflict resolution Identification of crisis situations
• Bio-psychosocial assessments
• Crisis counseling
• Community resource referrals
• Documentation

OfficeMed